Review for All Kids Dentistry - Eau Claire, WI I scheduled…read moremy 4-year-old son's first-ever dentist appointment for 11:00 AM and arrived 10 minutes early. Unfortunately, the experience was disappointing from the start. The receptionist was not friendly--when I told her we were here for my son's check-up, all she said was, "OK, you can sit and wait." She was also eating at the desk, which felt unprofessional. The waiting room was full, and there were two families ahead of us. By 11:30, after waiting 30 minutes past our scheduled time, I went to the desk to ask how much longer it would be. A hygienist nearby said it would be another 10 minutes. That meant we would have waited 40 minutes total. I told them I didn't want to wait any longer and asked to cancel the appointment. The receptionist simply said "OK" without asking why or offering an apology. About 10 minutes after we left, the office manager called to apologize, saying the dentist asked her to call on their behalf. While I appreciate the follow-up, the overall experience was not good--especially for a child's first dental visit. Clear communication, professionalism, and a welcoming attitude go a long way, and unfortunately, that was missing here.

They are abusive and we had agreed on sedation then they had my 4 yr old autistic son chained up in…read morerestraints and he got blood blisters all over his face from not being able to breathe and bruises from their restraints and I could hear him screaming in pain all the way from the waiting room the entire time yet he was supposed to be sedated. I also only wanted one tooth done and despite his distress she went on and did extra work even though he was in pain. They are sick and abusive. If I could put zero stars I would

So I've been going to smiles and motion for 12 years and I had an appointment for my boy at 8:30am…read more I had to work late the night before 3rd shift and I forgot to set my alarm. The receptionist told me that since I missed the appointment they would never see my child again. Like...., so I forgot one time out of 12 years with them. What kind of a policy is this that they have? Is this place so high class, so high up there that missing one appointment without calling them to inform them will cause them to not see my child anymore? Talk about loyal customers don't matter.

From the owner: At Smiles In Motion Pediatric Dentristy, our board-certified pediatric dentists and team make it…read morefun to go to the dentist! We realize it's a privilege to care for your child, and we address pediatric dental care and education in a professional and gentle manner to ease our young patients. We want to make your and your child's visit anything but stressful. We have created an environment that helps children feel comfortable and welcome. From our slide and iPad games in the waiting room to movies on the ceiling to watch during their visits, we want children to know their pediatric dental home was created 100% with them in mind.

Dr. Turner's staff is always very upbeat and friendly! They staff is wonderful. Dr. Turner always…read moretakes his time with us and always answers all of our questions. We never feel rushed. He takes the time with me to show concerns or things to watch for. The technology he uses is wonderful and he uses it as a teaching tool.

When my daughter was 5 yrs old she was scared of having a filling done and her regular dentist sent…read moreus to see Dr. Turner....it was the most horrifying experience for both my daughter and me. They refused to give her nitrous gas and wrapped her up in a pappoose and made me hold her down on the chair. She was so anxious. And all they did was tell her to be quiet and settle down. She was 5 and scared. Then in walks Dr. Turner...like he is God's gift to women or something with his chest hair sticking out from his scrubs. It was disturbing. He maybe gave my daughter a little novicaine but never let it set up and just started drilling as she screamed-blood everywhere. He finished and packed her mouth full of gauze and walked out. The assistant started scolding my daughter saying " what is wrong with you...there is no need to cry...you have the best pediatric dentist working on you and you act like that!?!?" Her mouth was filling up with blood and they just said its dine and handed me some more gauze. When we left I just held my daughter and cried...I could not believe what just happened. I don't expect it to be all unicorns and rainbows- but OMG I am a nurse- I know that is not the way you treat anyone!!!. Since then she has always needed to be sedated for any work done in her mouth. And she is 18 yrs old now. She was seriously traumatized by her experience with Dr. Turner. If you love your children- do NOT take you child here. I swear this is not an exageration!

I always had complete confidence referring to Dr Turner. Excellent! Everything was always excellent…read moreand I totally trust that he would not oversell treatment. High integrity. N

Doctor Turner and his staff were amazing, exceeded my expectations. My daughter did amazing, they…read morewere so patient and kind to her. They made us all very comfortable and relaxed. It is hard to find someone with patience for children. Thank you.

The most outstanding customer service at the front desk. Candace is an outstanding hygienist who…read moremakes you feel welcome and comfortable, and gives pragmatic advice.

Ecellent dental care by the AFD team. Our family has been going there for years. Always look…read moreforward to seeing our dental family. Mike

Full disclosure - I am a complete and utter baby when it comes to any and all dental work and…read moreenvironments. I am scared of everything. Reclining chair - truly terrifying. Clamp on the bib - super frightening. Water rinse - nerve wracking! That being said, my only hesitation with giving my dentist a good review is that it may make it more difficult for me to see him when I need to! Dr. Tarpenning at Hebert Dental is the only reason I do not have dentures right now. He is absolutely the best. I will not see any other dentist. My own child is about to enter dental school and I have told her straight out "I won't see you - only Dr. T!" I honestly cannot speak highly enough about Dr. T and his entire dental staff. From the receptionist to the dental hygienist to the people in billing, you are surrounded by courteous and personable staff. You are made to feel like family. You are cared for. His staff are as exceptional as he is. As an added bonus, they are a lot of fun and go out of their way to get to know you and what you need to make your dental experience as pleasant as it could possibly be. Dr. T is truly outstanding - the most compassionate, gentle, kind and caring dentist I have ever been to. A complete professional with extensive training, knowledge and experience. He knows all of my idiosyncrasies and he is even accustomed to using code words so I don't have a panic attack and yell "Did you just say Root Canal out loud!?!?!" I may have bitten Dr. T on more than one occasion. He doesn't even bat an eyelid when I do it now. I trust him completely. I am certain the feeling is not mutual but he always makes me feel welcome. There is always someone on call, which is beneficial to me because my dental emergencies only seem to happen at 11pm on a Friday. I also love that this practice is very involved in giving back to the community, supporting local and international charities and organizations. The dental offices are bright and welcoming, as are the entire staff and I would recommend them highly to a friend. Side note: I may have, on one occasion, accidentally enjoyed my visit with Dr. T at Hebert Dental. I left with no pain, no plan to return for further work, a smile on my face and some free cherry chapstick! It sounds like I made that up, but it's true - for real.

great staff - excellent care. busy place - prices comparable to other clinics as far as I know…read more Gentle care. high level of state of the art technologies

Dr. Aimee D'Amour and her colleagues are excellent dentists: knowledgeable, kind and accommodating…read more She listens to my concerns and we plan my dental care together. I trust Clearwater Dental to continue to take of our entire family. Crispin Pierce Eau Claire, WI

Great dental care. I've been seeing Dr Spangler for years. She does a great job of explaining…read morewhat's going on. The hygienists give great self care tips, too. Clean, spacious clinic.

The only reason for this rating is due to trying to sell me additional services such as fluoride…read moreand oral cancer screening. Plus, I think I should be able to decide if I want w-rays and not have to have them because it's their policy. Seems like they are trying to make money and dental services are already way to high. My hygienist and Dr. are great and I'm happy with cleanings.

these folks are crooks, to do root plaining and scaling it took 1 hour done by a dental hygienest ,…read morethey charge me 1100 dollars!!!!!!!!! and they claim that was a discount?????? wow don,t go there!!!!!!

The facility is great and the front desk was fine, but coming here is my greatest regret…read more Our dentist said our four year old son "needed" crowns at Smile in Motion. Before the procedure, they asked me to leave the room so my son would behave better. He's been traumatized since! He HATES the dentist and I never understood why. I wanted to save his teeth, and that's how they sold it to me, but instead they dug into his tooth and drilled off his enamel to glue the caps on. If I knew these things, I wouldn't have agreed! They ruined his little teeth and his peace of mind, one cap has already popped off. Over $1000 spent for an unnecessary procedure.

From the owner: Infant oral health exams with information about Early Childhood Caries…read moreCaries risk assessment Preventive dental care including cleaning and fluoride treatments in the office A preventive home care routine including brushing, flossing and diet Nutrition and diet recommendations Habit counseling ( pacifier use, finger and thumb sucking) Repair of tooth cavities or defects Diagnosis of oral conditions associated with some diseases Information on growth and development and the need for orthodontic treatment. Management of gum diseases and conditions Care for dental injuries (for example, fractured, displaced, or knocked-out teeth)

Carrie is one of the best ever She does a great job…read morecleaning teeth, providing recommendations and putting a patient at ease. She has a beautiful and caring personality. All of the staff are pleasant too.