If you're looking for an urgent care that behaves like it's allergic to actually providing care,…read moreCommunity Urgent & Immediate Care Munster is the place for you. Walking in felt less like entering a medical clinic and more like stumbling into a group project where nobody studied but everyone still insists they're the expert. The "doctors" and "nurses" (and I'm using those titles generously) seemed baffled by even the most routine situations. Their clinical judgment was so shaky that I started wondering if they even practice medicine on humans or were they mistaken thinking this was a vet clinic. Their solution to everything? Call 911. Stubbed toe? Call 911. Mild headache? Call 911. Breathing too loudly? Better call 911. It's like their entire treatment algorithm is one big panic button. The level of disorganization would almost be funny if it weren't happening in a healthcare setting. Instead of evaluating patients, they seemed more focused on outsourcing every decision to actual professionals who know what they're doing. I left feeling like the safest thing I did all day was walk out the door. If you're hoping for competent, confident medical care, do yourself a favor and go literally anywhere else. This place is the last stop you should make unless your goal is to witness chaos disguised as healthcare. The image below represents exactly what you will see at this incompetent place where they are all playing pretend.

been coming here since the 1980s bringing my children first and second husband and you can always…read morefind a doctor or a specialist for whatever you need. We now moved the county but we still found a Franciscan branch down in Porter County where we are it will be to them. But they do not have the labs and the x-rays and all the things available like the location in Munster on Calumet Avenue people. Great nurses people clean facilities I love the Franciscan human clinicp

The front desk at this facility is operated by some miserable people. They are so rude,…read more unfriendly and unwelcoming. My friend had to have some blood drawn there today, and it's sad that he felt their rudeness. There are NICE professional people that need jobs and will gladly taie their position. Why do facilities keep these rude people on staff????

Went In for an emergency and told them I was pregnant. I had been vomiting and diarrhea for two…read moredays without keeping food or drinks down. When I went in they said it was fine I was just pregnant but I was dehydrated and just wanted at the minimum an iv but instead they offered me a sprite .i sat there and asked if I could get ultrasound as well to check on baby and they said they didn't have an ultrasound person . Like what, what kind of er is this .

This is about their outpatient therapies…read more Pros: the therapists themselves seems to be knowledgeable and good at their jobs. This review is not about them. cons: Scheduling. My son has mild ASD. Kids with ASD need a schedule to know what is coming next. In addition, my son is starting Kindergarten soon, so for his speech and OT, we need it to be in the evening or on the weekend. On the phone with scheduling, they told me there was plenty of weekend and evening availability for speech and OT. They scheduled us for the evaluations and did them. When it came time to schedule his appointments they don't have a schedule. Suddenly, they don't have availabilities on evenings and weekends. Moreover, they don't really have a set schedule you can create. They'll just call me in the morning if they have availability. Then they want me to pull my son from school SUDDENLY and take him to a random appointment he was not aware was happening. All of that uncertainty is TERRIBLE for kids on the spectrum. It means that they'll be living their lives in anxiety over if they will be suddenly pulled from school for an appointment. They won't be able to focus on school, and they will miss out on quality education time. When I pointed this out to the schedulers (I talked to many, including supervisors), they said, "well, that's just the way we do things." I was also told that a "good mom" would pull their kid from school whenever THEY want me to. FINALLY, the speech therapist that did his assessment got him scheduled for weekly evening appointments. He has his first appointment and the therapist was so great. She even gave me activities to do with him outside of therapy. Great! The next morning, scheduling called me to tell me that therapist is leaving the practice, so they are cancelling all our scheduled appointments. They again told me I have to just wait for them to call during a random day and I will have to pull my son from school. The ugly: I am currently contemplating a civil law suit. We found an occupational therapist with weekend availability. THEY almost didn't take us because you aren't supposed to have multiple OT eval within 6 months. But they agreed to take us if I could get access to the eval Fransiscan did. It took many calls and emails and putting in a complaint with legal that they are violating Hippa by refusing to give me my son's medical data that they were holding hostage. Where does that stand now? Well, I am about to pay EXTRA to the new OT because they had to redo the assessment because Fransiscan still hasn't given me my son's data after about a month of a fight. They claimed they have the package or me to pick up at any time waiting at their front desk. I have been there 3 times to pick it up and every time I go, the front desk workers say there is nothing there for me to pick up. It is about 25-30 minute drive there and the same back home each time. Each time the front desk has no clue what I am talking about. NOW, apart from my son, I am dealing with the similar thing for me. My PT. The person that did my PT eval said I need to go once a week for 6 weeks and then they will re-evaluate. That was in March. It is now Almost august, and they have fit me in once. I have had 1 appointment. My doctor was shocked that I had only been seen once, and is in favor of me "jumping ship." That's right, the doctors in this system know that scheduling is so messed up they are recommending you use other therapy services. SO....If you want to go to a therapist that breaks hippa laws and does not give a rats butt about patient outcomes, go here. If you want services, go literally anywhere else.

Went there 15 minutes before closing and they welcomed us with friendliness and smiles. They did…read morenot rush us, and the Dr took his time and explained each step to us. He seemed knowledgeable and caring. A+ service! Thank you!

This is the worst place to take your children; they don't attend to them. My niece was vomiting and…read morethey never saw her, they don't even care about the people so I had to go somewhere else because the service here is terrible.

It's been a long 2 weeks. After the ER debacle at Silver Cross Hospital, my husband brought me here…read morewhere I was admitted for 7 days. Lumbosacral root pain is unlike anything I've ever experienced. The ER staff were top notch and worked hard to relieve my pain and admitted me to find out the root of the problem. Every nurse, technician, assistant, doctor, specialist, etc. was attentive and helpful. It was a neurosurgeon who discovered that a screw in my lumbar area is touching my sciatic nerve. There is nothing to be done about it as it's too risky. However, we are going to do extensive rehabilitation to build the muscle around the area. It will help to manage the pain. More about that when I begin the sessions. So, if you're looking for attentive, knowledgeable, and expert care, this hospital is the place to go. I'm grateful for everyone who helped care for me.

I absolutely love this hospital. Excellent quality of care Every time we have had to go to…read moreCommunity Hospital in Munster, Indiana. Today, my Mom was scheduled for a colonoscopy. The procedure was performed by Dr. Chang and his superb surgical team/staff. All of the nurses were friendly, professional and attentive. Following the procedure; Dr. Chang came into the room and explained the entire procedure along with all of his findings. He is able to explain everything in layman's terms. Overall experience...5 stars.

Went in for a test for a job with a group of people and was a no hassle experience. All of the…read morenurses were polite and professional and extremely accommodating. Thank you for the pleasant experience and professional services and hospitality. I don't think it could have been any easier. Thank you ladies and have a wonderful day. Keep up the amazing work

Beware. If you only have one insurance even is it is Medicaid they require you to leave your debit…read morecard on file. So they can charge at any time without notification!

Ok, 2/6/2025. Slipped and dislocated right shoulder at 4:30 am…read more Took me right in, took my ID and BC/BS card, and began treatment. Person cam in after and helped fill out (right hand/arm was in sling) needed papers. Provided "Drs note" for work. Not happy with hurting myself but happy with their care. Not many places open at 5 am.

Got charged a bunch of money to be told nothing, given a cup of water with an ibuprofen and sent…read moreout the door. Worst mistake of my life.

I arrived early just as requested and had checked in ahead at home. I checked in at the desk for a…read more10am appointment that I scheduled before work. Not only did they not call me anywhere near on time, I had to go back to the desk to see what was going on. When they called back to the office it appeared no one knew who I was seeing or that I was here. Never again!! Made this appointment with a nice time cushion, but they dropped the ball. Very unprofessional if you ask me to be so off of being on time. No one here but waited for an hour. Called me in and ask me bullshit questions. Never again.

I have been coming to the Franciscan Hammond Clinic with my family since the 1980s until present,…read more2021. My kids all were treated here and healthy and grown adults now. We come for immediate care to specialists appointments.

I would never reccomend this place. Took son for a physical a few weeks ago and was told 1/2 hr…read more Waited over 1 1/2 hours for "dr" to show up late. My son was in room for almost 45 minutes alone waiting...after nurse already checked him. "Dr" flying in and he's done in 2 seconds. (Why am I paying for a Dr! "Dr hears me complaining of wait time and actually refunds my $$ for physical from her own pocket??? That's Questionable!! So today I go for another sons physical! (Yeah I know that's a mistake) opens at 9 walk in, "we aren't open." Sign says open. Well Dr won't be here for over 1/2 hr. Then open at 9:30 ..... I'm sure it would have been more like an hour and 15 minutes! Rude receptionist yells at me for not wearing a mask as she isn't wearing one herself. Seems legit!! Corporate may want to look into this location!

I got a bill (small bill of $14) but I thought it was really unethical to be charged for a…read moreconsultation when all I did was tell this person that my doctor requested blood work and that I did not need to talk to a provider. 'Not sure why that resulted in a bill? The insurance company told me to contact them directly. The first time I was on hold for SIX MINUTES only to learn that I needed to talk to an office manager who was only available after 4 p.m. I waited until 4:30 and then was told that this person still was not there; they took my information. I am still waiting for a call back. Multiple problems: billing me for a consultation when no consultation occurred, putting me on hold before learning that the person I need to speak to isn't even there, telling patients that people will be available at a certain time when they are not. We will not be coming back here.