This office is truly amazing! I've only had 2 appointments and I want to say both the doctor and PA…read moreare VERY through. They really took all the time to go through everything, explain what's going on with my care and both were very emphatic and validating. I haven't seen a doctor who really cares about the whole patient instead of just treating the patient. They are both very intelligent and just amazing practitioners. I really like the whole office staff as well everyone is so kind and caring as well. I currently live in Chicago and want to say that the 1.5 hour drive is definitely worth it!

Great experience all around from the front staff, assistants and the PA. I highly recommend!read more

I went for a mammogram on May 29, Friday. The Lady doing the mammograms that morning was very…read moreunprofessional, she had wavy, a little longer than shoulder length hair, white skin blondish hair. She was a little too comfortable with her hands touching and overstepping limits when it comes to positioning breasts on the mammogram machine. She was like an octopus. I understand that a mammogram requires some physical contact, but she was way too close for comfort and her way of grabbing breasts was more like stroking then positioning on the machine. This definitely was sexual misconduct and is unacceptable and excessive. I have had plenty of mammograms and have never experienced this type of behavior which is inappropriate.

Very quick and nice. Staff is friendly. Had results in a matter of hours…read more What knocked down the review is that the tech put in I take calcium and vitamin d supplements when I don't. She asked twice and I said no both times.

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Top of the world at a prime location ASAP because the best medical team to assist me with my careread more

We've been treated by Dr Berger for many years. He , his staff and facilities are top notch. I've…read morehad three colonoscopies and though I can't say I enjoyed them they certainly were easy, painless and quick. I like joking with Dr Berger about the whole thing- he has a dry wit that adds a very cool dimension to an otherwise embarrassing procedure. Dr Berger is a very, very caring doctor and I'd recommend him highly.

Literally still here in the parking lot waiting to pick up a patient they told me would be ready…read morethirty minutes ago. I have an infant in the car and it's hot outside so I can't shut it off. Their scheduling people REALLY need to work on being more accurate with timing.

Great staff, and doctors. They are very attentive, and…read morelisten to your concerns. The nurse was very helpful, and patient with me, as I had many questions. She also helped me with a savings card to use at the pharmacy, for a prescription. The receptionists are all very nice when you call to make an appointment, or need to leave a message. I've never encountered a rude person. The office is on the third floor of the 351 medical building, adjacent to the hospital. Great location.

This doctor might claim he has a "true con­cern for the well being of my patients" but his entire…read morestaff are a bunch of dummies and rude on top of it. I made an appointment and asked for information be sent to me via text or email and never got information. I provided insurance info just so that I can get a call after my appointment time to let me know they don't accept it. I was called to be respectful that I was running 12 minutes late as I didn't know where to go since I never received appointment information and was told I had to reschedule and front desk person said, " I don't know who you spoke with to set up appointment, it was not me" so basically it was not her problem.

Dr. Augustino is very friendly and polite. He makes you feel very comfortable from the first time…read moreyou walk into his office. He explains things in terms I can understand. His staff is the best. If you call, they take the time to talk to you. They're friendly and personable. I enjoy going to their office even if it is for a doctor visit.

To start, I had to wait 45 minutes in a room for the doctor to come in and got no apology or…read moreexplanation. Then the doctor comes in and begins to force vaccines on me (after I explained it went against my beliefs and I've done the research and still decided not to get one) even going as far as calling me unintelligent for choosing not to get vaccines. Also I was there for something completely unrelated to any kind of vaccines. Unbelievable there is no respect for someone's time of day, opinions and beliefs at this place.

My 1st visit (with a new primary care MD) and I can't say 1 bad thing.... very nice facility, wide…read moreopen, fast timely check in. Nurse was very kind & I really liked the doctor too. I have several chronic illnesses & see many doctors (I'm a professional patient as I like to say) - I see 8 dif doctors/specialists on a regular basis ... and this experience was a good one, which is pretty rare these days.

She has terrible bedside manner. She cuts you off when you speak and dismisses your symptoms and…read moreconcerns. She just sits and takes notes during your visit and doesn't really give you any guidance or resolution. She also tries to push anxiety and depression meds for some reason.

Saw her in 2021 and she treated me like a door post. I was a new patient and she make me feel so…read moreunwelcomed I would never see her again. Funny....she never followed up with me either. BAD DOCTOR.