Perfection.. . In every way.. . Not one thing negative.. . Patient over 4 years.. . Family, loving,…read morekind, caring, compassionate, by the book which is wonderful.. . Very very very happy there!!!.

Ive been a patient of Dr Stelling's for over 5 years & am incredibly grateful to have her as my dr…read more Her specialty is anesthesia so there's no better physician to administer treatments for pain management. She's a wonderful listener & always very attentive to my concerns, & changes in pain levels. She gave me physical therapy exercises to do at home & had several treatment recommendations I used in addition to using medication. She closely monitors my pain levels not only the day of my appointment, but throughout the entire one month period between appointments. She never rushes through her time with me & provides a very personalized patient care experience. Shes always very open & honest, explaining why or why not she recommends or prescribes various treatments. In addition to medication & home exercise, she gives spinal injections that provide excellent pain relief & allow me to perform more activities without using more medication. As a retired RN of 32 years, I highly recommend Dr Stelling, not only because she is a highly specialized, intelligent physician, but also because of her sincere concern for her patients. She also has professional, caring staff. I'm so fortunate to be a patient at her Clinic.

No happy at all with the treatment we recieved here! I took my daughter to see Dr. Graham for back…read moreissues she has been having. We were referred to him through our Doctor after physical therapy failed to help alleviate the pain and her MRI showed some abnormalities. The whole appointment took less then 10 minutes and that included an additional back xray. When I asked about the MRI he basically told me MRI's are not very reliable because it only magnifies things that are not important and there was nothing he could do but prescribe prescription strength pain killers. My daughter left the office in tears. I will definitely be getting a second opinion and would not recommend him.

Dr Joseph Graham performed a Kyphoplasty/balloon back surgery on me in April 2018. I am happy with…read morethe surgery for the most part. What I'm not happy with is that every time I was scheduled for a follow up with him, I ended up seeing his PA. I was never given the option. I'm also upset that according to him everything went as planned. However once I received a copy of the surgery notes I read that he was able to stabilize the compression fractures I had but he wasn't able to expand the balloons to get the vertebrae back to their correct sizes. I feel like since that is part of the procedure, he should have told me that. Not tell me it went great and as planned. Second complaint is one of the secretaries lied to me about an MRI report. I had an MRI done on a Monday. I called to follow up on Friday morning since I hadn't heard anything. The secretary told me that they didn't have the report because I hadn't picked it up and sent it to them. I was never told to pick up the MRI. I thought that since they ordered it and he's part of the hospital system that he would get the report. So I ran to the hospital ASAP and overnighted the report first thing Saturday so they would have it sometime Monday. Then at 8:45am on Monday the PA (not the doctor) called me to give me the details of my report. I checked and the copy I sent hadn't arrived yet. When I called the hospital to see when they sent the report to them I was told it had been sent the day after my MRI. I asked the PA how he had my report since the secretary had told me they didn't have it. He avoided the subject. That really added to my displeasure. I feel like they misrepresented what my outcome would be prior to surgery and then misrepresented how the surgery went. When I had asked for the MRI because I was still having considerable pain in the muscles, the PA told me that if it came back as clear then I was out of luck? What does that mean? Again he danced around my questions. They didn't give details when they ordered the MRI. The report doesn't even discuss those muscles in any way. It only discusses the spine. So I paid for an MRI that didn't even look at the area I was having issues. Very disappointed overall.

Shealy-Sorin freely advised me where to go for alternative treatment for clogged arteries and saved…read moremy life. I was able to go back to work climbing telephone poles! They fixed my wife's back in 1 session and showed me how to do it. They told me how to treat leg cramps and irregular heartbeat with magnesium lotion. These are good people will still be our healers when we need any kind of healing. May God bless y'all.

When it was the Shealy institute It changed my life. $30,000. and worth every penny. That included…read morebeing able to return at no charge for life. Ive called for years literally and they would not return my calls 10-15 years of voicemail s and Nada! Now its Soren and geard to the wealthy that can go through the 30 day program and outrageous priced life extending products that you can buy Its sad, a life changing cash pay facility turned into a payed to be able to return for life. Bullshi!

Absolutely a worthless waste of time... They did absolutely nothing to help my lower back pain... I…read morespent months waiting for them to help me in one way or another and they did nothing

First let me say the office and nurse staff are awesome, Dr…read more Wook Seo is an arrogant doctor who does not listen. Was referred by family doctor for chronic pain. His comment was, you have seen how many doctors and expect me to help you? I left the office upset and frustrated.

I was referred to a walk-in orthopedic for an injured ankle, and I'm glad that went to Dr Gifford…read moreat 417 Sports. All of the staff was great, but it was worth the wait to talk to the doc. He explained it to me straight and helped me with managing the injury going further. 10/10

He really cares about his parents. He is very friendly and down to earth. In fact his whole staff…read moreis amazing. That are all nice and easy going.

I was with PMO for 4 years. They had 4 or 5 PAs in that time as far a treatment is concerned the…read moreGrove clinic is with out a doubt the biggest joke in pain management, cristal refused to except the facts I have a bulge at L3-l4 and the pain I am dealing with doesn't matter because cristal doesn't care about anything but how to dress like she's going to a party .if this PA had a clue she would find away to drees it like her. I've never been treated more like a lowlife scumbag drug addicted 63 or old man. If this clinic got a caring PA one the enjoys what they do would be a start and because she refused to help I became upset and lost my composure I was told to never return to PMO. Good riddance to a horrible pain management clinic.

This is the worst excuse for the medical care I have ever seen. Some of the staff are wonderful…read moreand did a great job but they nearly destroyed my family members' life. It is disorganized and the communication is horrible. The billing is not correct either, and we still have not got that figured out. Would never recommend it.

The folks here are very good at their job. The providers listen and give you the best care…read morepossible. The nurses and staff also are caring and compassionate. I have been a patient here for over 25 years and only have good experiences. They are professionals and friends. JJ.

Dr. Cornelison is, without a doubt, the finest D. O. In Missouri. I've been seeing her for over 20…read moreyears and she has always done me right. Although she has retired, her staff is still the best! I highly recommend them!

Missouri Attorney General's Office Supreme Court Building…read more207 W. High St. P.O. Box 899 Jefferson City, MO 65102 573-751-3321 To Whom It May Concern, I am writing to file a formal complaint regarding a deeply troubling experience I had with Mercy Hospital and Dr. Cameron Hess, a pain management specialist at the Mercy Pain Clinic located at 2230 S. Glenstone Avenue. This complaint concerns what I believe to be deceptive and obstructive practices that have resulted in a denial of medical care for my chronic and debilitating back pain. Several years ago, I sustained a catastrophic, career-ending injury in law enforcement that required an L4/L5 spinal fusion and, more recently, the implantation of a spinal cord stimulator. Despite these interventions, I continue to experience severe pain. As part of my ongoing treatment, I sought a radiofrequency nerve ablation procedure through Dr. Hess. On March 6th, I underwent an initial diagnostic injection to test for pain relief. Following the five-minute procedure, I was moved to a recovery room where nursing staff informed me that I would need to report an immediate 80% reduction in pain to be eligible for a second diagnostic injection--an alleged requirement of my insurance provider, Anthem Blue Cross. I informed the staff that I did not experience an 80% reduction but requested to consult with Dr. Hess. I was told he was unavailable, as he had already moved on to another procedure. When I asked if I could activate my spinal cord stimulator to assess combined relief, I was again told "no" because I did not verbally state that I had experienced 80% relief. The staff was dismissive and unprofessional, insisting that Anthem Blue Cross required this arbitrary 80% threshold. As a result, my second diagnostic injection, scheduled for March 20th, was canceled. Concerned, I contacted my Anthem/Blue Cross representative, Alicia, who informed me that no such 80% threshold exists in relation to CPT code #64493 or in any related policy that would restrict further authorizations. On March 24th, I contacted Mercy Hospital's Patient Relations and spoke with an employee named "Camry." I detailed my concerns and requested information regarding the grievance process. Her response was dismissive and unhelpful. Although she claimed she would file a grievance on my behalf, she refused to provide confirmation via email or patient portal. When I asked multiple times to speak with a supervisor, she denied all requests and ultimately disconnected the call. The call ended abruptly at 10:53 AM. On April 14th at 9:00 AM, I received a call from "Dillon" at 417-820-9774, who identified himself as the Practicing Manager for Mercy Hospital. He asserted that the 80% threshold policy was dictated by Anthem/Blue Cross and promised to email me documentation to that effect. However, during a follow-up call on April 21st at 11:30 AM, he informed me that, upon consulting with their legal department, he could not provide any documentation and refused to answer further questions. I have left messages with their legal division and nobody from that office has reached back out to me with any answers. As of today, I have received no such documentation, and I feel I am being deliberately stonewalled. According to Alicia from Anthem/Blue Cross, the claim made by Mercy that such a policy exists is completely false. In her words, "They FLAT OUT lied to you." This entire ordeal has left me without access to a potentially helpful medical procedure due to what appears to be a manufactured policy, one that my insurance provider unequivocally denies. It is unconscionable for a healthcare provider to deny a patient pain relief based on arbitrary, non-existent standards--particularly when doing so results in prolonged suffering. I am formally requesting that the Attorney General's Office investigate the policies and actions of Mercy Hospital and Dr. Hess. Specifically, I am asking for: 1. A full review of the criteria Mercy used to deny further treatment. 2. A comparison of Mercy's policies with the actual documented requirements from Anthem/Blue Cross. 3. An investigation into whether deceptive or obstructive practices have been employed that violate patients' rights or healthcare regulations. This experience has not only impacted my health, but also undermined my trust in the very system meant to support people in pain. I look forward to your assistance in holding Mercy Hospital accountable and ensuring that no other patient is subjected to such treatment. Sincerely, Kevin Mueller Cc: Mercy Hospital Legal Services

Today I had an appointment with Cameron Hess MD. The 1 star review is not about his service as a…read morephysician, but about Mercy Pain Management Specialty Center. My appointment was at 2:20 pm. I arrived at the parking lot at 2:10 pm. After driving around for 10 minutes trying to park, I could not find a spot in the lot. So I decided to park in the neighborhood near Mercy Hospital and walk to my appointment. It was 100°f out, and roughly 80% humidity. I am in perpetual pain from a medical malpractice event from Jeffery Fenwick MD. So I make it to Dr. Hess MD office at 2:32 pm. The receptionist said they would need to reschedule as I was 12 minutes late. Evidently I was to be Dr. Hess's last appointment as he had already left the hospital. It really upset me that I can regularly wait 35 minutes to 1 hour for the doctor, but the doctor can't wait 12 minutes for me...... Shame on both Mercy Pain Management Specialty Center and shame on Dr. Hess!!!

Received shots in knee from Dr Tonkin within 2hrs. Couldn't walk. I ended up in hospital for 2…read moreweeks with Sepsis. I don't recommend Elite pain management to anyone. I hope this place gets shut down.

I don't even want to give any stars. I went there over 10 years ago and I suffer from Progressive…read moreDDD and hip dysplasia and sciatica nerve damage. The way I was treated was appalling. These people have no heart, they will treat you as if you are just a junkie looking for a fix. Then I also had the displeasure of interacting with their receptionist, when I didnt know how to check in using the tablets, she called me stupid. Then I found out she was their niece or daughter I can't remember. But needless to say, I'd rather go to a methadone clinic to get help than to go to this place ever again. Both of these doctors do NOT care about you. They only care about their money and their kickbacks from the pharmaceutical companies.