I had a great experience with AEM's team! it's my second time using their accounting, payroll and…read moretax services. Great smart people!

Terrible. I hired them twice to do my taxes. Both times they made errors and then charged me extra…read morefor them to fix them. Unfortunately, even though they charged me extra, they never did fix their errors. Left me on my own to deal with the IRS which took YEARS to fix on my own. They refused to take the extra charges off my bill. What a rip off. Total scam. Don't use this firm.

I have registered with the Lake Street WFC and found them not very helpful to me. I have…read moreregistered TWICE for the New Leaf program. Did anyone call me or send an email for when I start? NO ! I am a female actually needing to turn a 'new leaf' and the gentlemen I dealt with seemed to be very reluctant. I believe I was told "in a few weeks" I would be notified when to start! DOES ANYONE ELSE NEED HELP WITH FINDING A JOB WHEN YOU HAVE A RECORD (NOT FELONY) AND ALSO HOUSING ISSUES??? Someone PLEASE let me know of someone at this WFC - or others - who actually are interested and WILL FOLLOWUP with positive steps that WILL work for me! Do not suggest AMICUS!

looking for a job? need help on your resume? want to take some touch up classes to get you ready…read morefor a new or better job? This is the place! A wealth of knowledge and connections to community resources. Also programs are located inside of the workforce center including Dislocated Worker programs, Veteran contacts and youth programs.

We hired Rapacki + Co. to handle our 2024 personal and business tax returns. We signed off on…read moreeverything through SafeSend as instructed, on time. What we weren't told is that signing in SafeSend didn't mean the return was actually filed -- that step never happened on their end, and no one told us - therefore our taxes were not filed.

Truly awful. All very friendly until you really need their help, or have questions about issues…read morewith prior returns, or a tax demand that relates to a mistake they made in the past. It's in this particular example where they suddenly become too busy to help and, most unbelievably started to send insulting emails. Really quite staggering for a small local business that presumably needs to build trust with the local community in order to succeed. I cannot warn you strongly enough to look elsewhere for competent accountants. You'd be far better off with TurboTax than trusting this incompetent firm with your finances and livelihood. Avoid.

I live in Minneapolis, not SF. I don't know. Don't ask me. I consulted Carrol regarding a tax…read morestrategy for me as I entered retirement. At first, I did not enjoy listening to her advice. It was a bit like getting a shot from the nurse. Ouch! You said it wouldn't hurt! However, the vaccine seems to be working, and I am growing to appreciate Nurse Gatlin for giving me protection against the virus called you-know-what. Carrol is more than a nurse, and I mean no disrespect of the nursing profession. For those of you who are reading, please know that Carrol will take care of you. I have never consulted a personal financial planner. However, consulting a tax advisor, this tax advisor, was, for me, a very good idea. Ciao Carrol!

I have been working with Gatlin & Co for years, always smooth and easy tax returns. This year the…read moreIRS had other plans and I needed additional help from Carrol and her team. She was calm, despite my anxiety and reassured me everything was going to be ok. Carrol spoke to the IRS on my behalf and after several months of them sending scary letters, the situation was cleared up and I felt like I won the lottery! Carrol took amazing care of me. She is the BEST in the BIZ!