Terrible customer service. Will not return any of my emails or phone calls…read more From their website: Regardless of the service or project, No Lawn Left Behind commits to quality, integrity and mutual respect. I beg to differ. Signed up and paid in full for the 4 step lawn application program. The 1st step was not done as well as what we have experienced from the previous company. We were a client of the previous owner that No Lawn Left Behind took over. In the 7 years we were with the previous owner, we did not have an issue. He was helpful and kind. Upon our initial contact with current owner Kevin, his response was - we did it right. Not happy with the customer service, we have sent emails on 5/19, 5/25, and 5/29- No response. We have tried to call several times starting 5/10 but the voicemail box has been full and could not leave a message. On 5/29 I called and spoke to a live person, who took my information. No response. As a customer who has paid in full, a phone call back would be common courtesy.

I've been using No Lawn Left Behind for weed control and fertilizing for several years and have…read morebeen very pleased. They come out to do the services in a timely matter and if I have any questions or concerns the address them. I have checked around on pricing and they are a good value for your money. I would highly recommend them.

D&J bid for removal of two large dead ash trees on my residential property in Boone, IA and…read morepre-approved payment by credit card with the office. Cutting crew took down the easier tree out front and then left when they realized payment wasn't in cash, making excuses that the ground was too soft to drive the truck back to take the second tree that day. I paid 1/2 of the bid by credit that day and followed up for months with calls to arrange a time to remove the final tree. D&J made constant excuses about soft ground, then snow, and stalled for months, never coming to take second tree and honor the bid. Ultimately I went with a competitor (Pitts) from Ames in June of 2020 (Initially contacted D&J September 2019!). Communication between Owners, office staff (nice lady named 'Red'), and cutting crew was a mess. They did not have their act together at all. D&J bid $3,000 for the two trees together. One was easier and in front of house. The other was in back on property line, trunk within 15' of 2 garages and houses with large limbs spanning over all the buildings. Both trees were 30-40 foot Green Ashes about 50-55 years old, dying from Ash borer. In retrospect I should not have paid D&J half that day for taking down the easy tree. After multiple bids for the remaining, more difficult, tree it was objectively a $2,000 job. This means that D&J functionally duped me out of $500 by taking the easy tree and running, never to return. I consider that as good as theft, but likely have little legal recourse. To be fair the tree they did take down was done smoothly and cleanup was adequate. It is the lying, delays, and dishonesty of the interaction overall that leads me to warn other potential customers with this review. If you watch them like a hawk and document everything, never paying a cent until the job is complete I suppose they are minimally adequate as a tree service. This is why I gave 2 stars out of 5.

I had D&Js out to my home and they did an amazing job. Not only were they gast and efficient, they…read morewere friendly and it just wasn't when the boss was around, it was the entire time. When they finished the job they cleaned everything up nicely, even some of my leaves! If you need tree work done give D&Js a call. They went above and beyond.

I am very pleased with the service they provided me. They trimmed our front tree of all the dead…read morebranches and even did some extra work we asked them to do on the spot. The crew cleaned up the yard after the trimming leaving no limbs or twigs around. I would not hesitate to use them again for any tree trimming If you are looking for a reliable tree service this is a company you should look into

Would have left 0 stars if possible. This company may present itself as a relatively large…read moreoperation with the ability to juggle multiple jobs simultaneously. This certainly isn't the case. Had my appointment last week rescheduled due to the storm that came through. Totally get it, they can charge those people alot more than me because of the emergency situation. I said fine, reschedule me for next week. They confirmed 5/30/24 was my appt date. About 10am on 5/30/24 I still hadn't heard from anyone with Tree Hugger regarding the window of time they would be arriving. I had to text them to ask. Original time window from the original appt was 11am-2pm. So without being told different, thats what I assumed for the rescheduled appointment. Stupid me I guess, they said it would be between 1pm and 2 pm on 5/30/24. It gets past 2 pm and they call to say that they are going to now arrive at 3 pm. 3 Pm rolls on by and I get another call about how they aren't going to be able to make it to do the job I contracted them for and I need to reschedule again. Needless to say I cancelled as fast as possible. Additionally the woman that runs their so-called "Customer Service" shouldn't even be on the phone in my opinion. Was extremely rude and threatening to not send the guys out. Word of advice - stay as far away from Tree Hugger as you can and go with a company that stands by their word and has more than 2 employees from the sound of it.

They did everything as explained. Great crew ! The crew cleaned up the area with great performances…read moreand they smiled the whole time . The crew was very professional, stayed on task . A great company to do business in the future.

I requested a estimate on Friday for removal of large crabapple and trim job on a large Pin Oak. I…read morewas contacted immediately by Derek he came over and reviewed my property, gave me a reasonable estimate and we scheduled the job for the next week. Job completed Everything MRP was top notch, safety and cleanliness was foremost. I will be hiring MRP again, happily.

This is my first yelp review (be kind). Jonathan and his team took down a huge oak that was failing…read moreand dropping branches. It was in an inconvenient place and they got it done safely, and without any damage to structure. Communication was clear and consistent. Price was competitive and I appreciated the service. Would use again and recommend to others.

I had a big and tall tee trimmed. They also cut a tree at my brother's yard last week. They did an…read moreexcellent job. Fast service and a good price. Thank you, Jonathan and his crew. I highly recommend.

These guys were EXCELLENT! I am a single parent on a teacher budget and after 5 quotes, these guys…read morewere by far the cheapest. Came out 48 hours after calling them. They came on time, worked hard on removing lots of branches over my roof and shed. Will be calling them again! Jonathan was GREAT to work with!

Had a dying tree in my yard. It was in an awkward location in the yard and about 50' tall. The team…read morecame in and made quick work of the removal. They cleaned up--neat as a pin! They also stumped the tree and cleaned up all that mess. They did a few other tasks that were unexpected and a kind gesture.

Doug and D & E have been providing our Association with snow blowing and snow plow services for 4…read moreor 5 years now. If I find I have a special need, or on a rare occasion when I have had a concern, Doug returns my calls promptly and quickly accommodates my request/concern.

The D & E team is reliable and dependable. I have them working on 2 properties every week. I…read morerecommend this service.