I'm not sure where to even start! Had an disgusting experience with this pontoon/boat rental…read morebusiness. Starting with the girls at the front desk! I have never met anyone in my life that's so rude, snarky, and condescending. From the the moment I arrived she gave us nasty looks and wouldn't answer our questions in full detail. Today, My family and I decided to rent a pontoon from them. There was 12 of us on board the pontoon and never imagined the pain and suffering we had to go through to make it back to shore. We decided to rent a pontoon for four hours to enjoy our day out in the water. It was our first time renting from this place. From the moment we rented the boat, it shut off 5 times during normal cruising speeds. We finally called and told them the boat keeps shutting off on us. So they gave us a few steps to try to troubleshoot the problem and nothing worked. They finally decide to send out a deck mate on a small diggy fishing boat that barely fits one person. It took him 40 mins to come out and meet us in the middle of the bay while we were anchored because the boat wouldn't start. He came out and inspected the boat and told us the motor took on water (not sure how this happened) and tried to tow us with the little boat while we're all onboard (completely illegal) instead of calling a tow boat service. While trying to tow (which was unsuccessful due to the weigh). Some passerby's pulled up next to us with their personal boat and decided to help us after they saw us all in distress and had us abandon our pontoon and get on their personal water craft for our safety and took us back to shore while the deck mate dealt with the pontoon in the middle of the bay as the water was beginning to get choppy and windy. Keep in mind we had coolers, bags, purses, etc. Which we all had to transfer from our pontoon to these random peoples boat trying to save us. Once we arrived back to the docks, I walk into the front office of the business and they act like nothing happened. They Wouldn't even apologize or sympathize with the bad experience all 12 of us just had for the past hour and half. All they worried about was keeping the deposit of $500.00, holding my credit card hostage (which is illegal according to Ocean City Police) The girl at the front wouldn't even reimburse us for the rental rates. YES THE POLICE WERE CALLED BY THE BUSINESS ON US. Thankfully Ocean City Police sided with us and told her she can't hold my credit card hostage. Ocean City PD told me this place always has the police called because of these same issues with other customers. The girl at the front continued telling us were to blame when there is no way we did anything wrong, we couldn't even speed due to the weight and size of the pontoon so how did the motor catch on water? They kept making a million and a half excuses why they wouldn't give me my deposit back! I URGE ALL OF YOU READER DO NOT DO NOT RENT FROM THIS PLACE! This place doesn't even deserve 1 star! The girls at the front are disgusting and quick to take your money and leave you without any information. Save yourself the headache. Find a different place! I will be seeking legal advice against this business.

NEVER NEVER NEVER will I go here again…read more Made a reservation the day before we were to take out a pontoon for a family morning of fishing. Got there in the morning half hour before as instructed and the reservation was cancelled and apparently reassigned. The lady at the front desk kept claiming that they has sent an invoice by mail for us to pay the deposit and that they had some kind of verification that we had seen it, and since we didn't pay they cancelled. As it turned out we confirmed when we got back to our house that the invoice never downloaded to our e-mail server, so there was no way we had seen it. These things happen which can be understood but the really frustrating part was that they never even acknowledged this was a possibility. To make matters worse, they lady at the front desk was the highly unprofessional and condescending the whole time even as she herself was confused about who we were and the date of the actual reservation. WE ARE HERE EVERY YEAR FOR PAST 16 YEARS BUT NEVER AGAIN FOR ME OR MY FAMILY

Very nice helpers on board, I had an outstanding trip in the ocean with these guys. It's cheap and…read morethey provide you with bait and rods but with a fee to filet the fish. The captain knew great places to go to which basically had everyone catching a fish every minute. Overall I would 101 percent recommend this place for fishermen who would want to do a head boat!

We had an outstanding time! My son and I went on the 4 hour morning trip and it was non-stop…read moreaction. The captain did a great job of finding the fish while Edward, the mate, was incredibly helpful the entire time. Well worth the money and we can't wait to go again next season!

had an amazing time, perfect for a bachelorette trip!! Jeff and Nick were so much fun and made the…read moreexperience so memorable!!

My family enjoyed a great sail with Pau Hana and Captain Jeff and Brenda! It was our third year…read moretaking a sail, and the first time with our children. They were both so friendly, upbeat, and entertaining. They provided a super fun experience for our family from ages 8 to 76. Many thanks to them both, and we will be back aboard next summer!

Always a blast. Such a nice family-owned business. My partner and I look forward to our Screamer…read moreride every year during vacation; it's a great tradition. This year will be our 10th time going. Worth the money and we always leave smiling.

It's always a blast going on the Screamer. We go year after year and always have a great time…read more Highly recommended.

My brother treated us to a day on a pontoon boat, and we had a great day. We got one of the newer…read moreboats and it was in pristine condition. They have someone steer the boat in and out of the dock, so at least you are not responsible for any damages while docking! They even told us to leave any trash behind - they'd take care of it for us. The floor of the pontoon boat WILL flood or get wet from waves, so don't put anything down that will be ruined. Do NOT jump into the water. Use the ladder. We learned the hard way - someone in our group found out she broke her foot after she jumped in and it was shallower than expected. Tips: Bring a bungee cord to keep a trash bag off the floor or beach bags up and away from the ground.

Rented a skiff for an afternoon in September. Called ahead to confirm reservation. Staff was…read morefriendly and helpful. Boat was clean and in good working condition. $300 for 2 hours + $100 every additional hour, which I think is a fair price. Overall, a great experience!

Recommend going on Duke O'Fluke, however, want to share my experience. First mate, Michael? I think…read morewas his name, is someone not to turn your back on. He kept giggling while jiggling my son's rod. But before we get there, it's reasonably priced, the crew is knowledgeable, and the bait is plentiful. I still swear Michael was calling it Cuckbait and not Cutbait but we will get back to him. Whether you are new to fishing or an old salt this boat has what you need. On my fishing expedition we were landing flounder left and right. All who participated in the biggest fish pool were going back and forth. Michael, who I promised to get back to, was grinning from ear to ear cause we all know the pool is a ploy to drum up some money for the leadhead deckhand. Captain called "last drift" and I joke you not, a lord of the fins landed the biggest flounder I have ever seen. Michael fist pumped along with the gentlemen till he realized he wasn't in the pool and Mike got serious. He pretended like he hadn't been jiggling my son's rod all day. Long story short he wasn't happy when the dude who landed the doormat only gave him an Andrew Jackson. To clarify, nothing fresh happened, he likes to mess with the little kids. Meaning likes to pretend like they have the big one by playing with their pole from behind. This isn't coming out right. Just watch yourself around that Trout Slapper Michael.

Took the 8 am trip, $25 for the "Older Adults". $5 rod rental, includes bait. Captain and Mate…read morewere very good. Captain kept moving to new spots if the fish were not biting. Snacks and drinks for sale on board. Reasonably priced. Good mix of new fisherman, seasoned fisherman and family's. The Mate helped everyone. Great time.

The ash scattering at sea aboard Metamorphosis was handled with compassion, professionalism, and…read moregreat care. Captain Stu's thoughtful guidance and attention to detail made the experience respectful and meaningful for our family. Highly recommend.

Captain Stewart of Metamorphosis went over and above his duties in providing us with a dignified…read moreand stress free ceremony during our time of grief. He turned a somber occasion into a beautiful and memorable ceremony. We are forever grateful and would highly recommend Metamorphosis for your needs.

This was a low-key fun 4 hour fishing trip with Bill Jr. We all caught fish! Would absolutely…read morerecommend if you are looking for a nice family activity . Captain Bill Jr made the morning easy , attentive to making sure our bait was fresh as well as some tips for the 1st time fisherman in our family! Pleasant , courteous and professional. NOTE THE PHONE # TO USE IS THE FOLLOWING FOR BIll JR's CELL (610) 416-6881.

When I called to make our reservation with Kott-the-Limit, Captain Bill told me: "I fish with the…read moretides." I knew at that moment we were going to have an amazing trip. He accommodated our group of 6 adults (including my elder father who has Alzheimer's) plus 3 children with ease, patience, gentleness, and a warm heart. He took us out in the back bay of Ocean City and found us a sweet little catching spot within minutes of dropping our lines. Being out on the water with Bill felt like being out there with a good friend who also happens to be a master fisherman. After 3.5 hours on the boat we had 4 keepers (flounder) in the ice box. Captain Bill even had a special rod setup for our 3.5 year old fisherman. There are not enough words to say how wonderful and special an experience we had! Bill's knowledge and kindness exceeded our every expectation. We are already looking at dates to go out with him again in August. Thank you Captain Bill! Our fishing trip with you was the highlight of our family vacation.

Captain John and mate Gina were the best! We caught loads of fish but unfortunately no keepers this…read moretrip!

Great day fishing. It was fun, 101 fish caught and released but no keepers. Mate Mike was the…read morebest. He was very patient and nice to everyone. However, Captain Mike said something very disrespectful, rude and unprofessional. He should always be aware of who is listening. He made a reference to black people being late. The funny thing about that was another family pulled up after my family did and he didn't comment about that. I would've rated a 4 not a 5 only because no keepers but I now rate a 3 instead of 4 because I didn't feel as comfortable as I should have on a boat with a Captain with those types of views.