My brother treated us to a day on a pontoon boat, and we had a great day. We got one of the newer boats and it was in pristine condition. They have someone steer the boat in and out of the dock, so at least you are not responsible for any damages while docking! They even told us to leave any trash behind - they'd take care of it for us. The floor of the pontoon boat WILL flood or get wet from waves, so don't put anything down that will be ruined. Do NOT jump into the water. Use the ladder. We learned the hard way - someone in our group found out she broke her foot after she jumped in and it was shallower than expected. Tips: Bring a bungee cord to keep a trash bag off the floor or beach bags up and away from the ground. read more

Rented a skiff for an afternoon in September. Called ahead to confirm reservation. Staff was friendly and helpful. Boat was clean and in good working condition. $300 for 2 hours + $100 every additional hour, which I think is a fair price. Overall, a great experience! read more

Booked two pontoon boats for my boyfriends birthday and man am I happy we did! You can have ten people per boat, and we have a full crew with plenty of space to mingle. You don't need a boating license, just a drivers license. The staff runs you through quick instructions and a map while you sign your waiver and we brought a few big coolers with drinks and hoagie trays and took off from the dock for the afternoon. Of course our DD didn't pay attention to direction and we had to call for help. The staff promptly met us out on the bay within 10 minutes and explained (again) that the shift gets stuck. Then we were on our way! We explored a while, and then floated and hung near the other boat. It was truly an awesome day and I'd love to book again! The staff was helpful, diligent and quick to respond. read more

Pirates Cove Marina - Boating Near Me - Ocean City, New Jersey

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Made a reservation for today that we confirmed yesterday, and they didn't open and didn't call to tell us. So we stood outside for a while with a bunch of disappointed kids until we finally got in contact with someone, who said "I guess they didn't open today.... I'm not in OCNJ". Horrible customer service. Wouldn't dream of recommending this place to anyone. read more

Made a boat reservation a few days in advance. A day prior we called to confirm. Everything seemed to be good. We showed up the day of the reservation after a few early morning storms expecting to get out since the weather was all clear and we also didn't receive a call telling us otherwise. We showed up to a locked building and no employees in sight. After multiple attempts to call the business we finally got through. The person on the other end couldn't have cared less and stated, "well I guess they aren't sending boats out today". This would have been fine if they actually attempted to call and tell us this! It was some of the worst customer service I have experienced. We ended up going to the rental place next door and had a great time renting one of their boats. Never giving this place my business after that disaster. If you want to ensure you have a solid reservation go elsewhere. read more

Their dock hands were great and very helpful, but the "new" boat they rented us, and for which they charged us extra, was in terrible shape. It had a broken captains chair and a chipped prop that limited how fast we could run the engine. Insisted on cash only. Not an honest operation. read more

The worst. We almost died , i'm lucky to be alive at this moment, take your money next door. The owner tried to fight us over a refund, we recommend no one goes if they aren't ready to sink and die thanks to the only dock guy that trusted out word to our boat basically sinking but the rest of the crew is sketchy , thanks for ruining a great day for us Pirates Cove Marina ‍ read more

We had the BEStT time today! Our reservation was pushed back a few hours due to a boat getting stuck due to low tide but they made sure to call us and let us know and also offering us fishing gear for free! Harrison and Collin where amazing letting us know all the info and getting us ready we had the BEST time ever and will definitely be back THANK YOU !!!!! read more

If I can give no stars I would! The right side of our boat sank on one of their pontoon boats and THEY gave us a problem. The owner tried to fight one of us as we tried to get our money back. Honestly I am lucky to be alive because our boat was almost to the bottom of the bay. read more

Don't rent from here. They cancelled a boat that had a reservation THREE MONTHS AGO a day in advance. They said there was nothing they could do about it. Very unprofessional and bad service. Don't book here because the reviews reflect the service :) read more

we had such a great experience! Very reasonable in price. we brought our 3 kids and they had brand new life vests for them in every size Imaginable. The pontune boat also brand new and really nice. Perfect size for our large family. they were so friendly and even gave us tips for the hot spots to catch fish! if you catch a keeper they will filet it for you! We will defiantly be coming back! read more

HORRIBLE we waited and waited for a boat once a boat came in the ppl tht got off told us it took so long because their boat ran out of gas twice! They said it took the crew 30-40 minutes each time to get to them. When we asked about a different boat the crew said no, they were rude and offered no accommodations the one me ever said "why are ppl so skittish it's a boat" um yea a BOAT! Don't go waste of time, there's 3 other boat rental places right next door read more

Took my wife and 3.5 year old out for a pontoon boat ride for 2 hours. My son drove most of the time in my lap and had a lot of fun. The boat was clean, comfortable, and relatively new; normal wear and tear for a frequently rented bay boat. Processing time from walk in to on boat was fast. Had no major issues or concerns. People just need to be careful driving a pontoon boat in waves and chop from bay. read more

Both the owner and the manager do not wear masks. What made the experience particularly strange was that there were signs saying that masks were mandatory. When I asked the manager to wear a mask she refused. I then asked her to at least maintain a distance of 6 feet (she was helping us with life jackets) she refused and made a point to come back a second time to "help" another one of my family members with a life jacket. As for the owner, he came side to side with my dad (in his 70's) to speak with him almost as if he was trying to prove a point. Pretty unbelievable and inexcusable at this point to have this sort of approach. Also, the pontoon was quite dingy and worn down with ripped siding and a stalling motor. read more

Family and I rented a pontoon for a few hours. Staff was super friendly and accommodating. They went over all the rules and safety precautions. They are pet friendly as well! I would highly recommend!! read more

not sure why this marina has such a low rating- if i could give them more than five stars i would! went there today and rented a pontoon- it was brand new. the staff was great at explaining how it worked and had puppies to pet in the mean time. at the end of our day they insisted they would clean the boat. the staff was SO kind!! would go back again. read more

First off the customer service here is horrible. We were called days before our rental saying they changed their policy of paying in full ahead of time the guy I spoke with on the phone could barely understand how I spelled my name to take down card info and then somehow our second boat we reserved was "broken" when we had a big group of two boats planned. Had to switch days because of storms that's fine but once we were on the boat it was one of the scariest experiences we all had. Our boat almost sank! The front end of the boat dipped down so far in the water when we caught a small wave we took on so much water never saw anything like it on a pontoon boat. We also lost two anchors TWO! They were not tied down tight enough to the chains and came right off when we threw it in to crab. The boat from the place that came to replace our second anchor had two kids about 15 put on the second anchor who argued with each other on attaching it right. We also couldn't start the motor at one point, the gas gage was below E but the guy at the dock said that was fine no I don't think so dude. We came back after all of these incidents as we didn't feel safe even though we still had plenty of rental time left. Arriving back at the dock noone came out to help us dock my Dad had to get out and tie us on until finally someone came to help and we called to tell them we were coming in. The staff could care less when telling them about the issues we had. Pontoons boats are supposed to be the safest and we have been renting them for years but this was the worst experience we ever had and the staff at the Marina didn't care at all it seemed. read more

Repeat customers, well I should say no longer repeat customers. Our first experience was great- staff was super accommodating: however, second experience- dealing with the owner (or so she claimed- WOULDN'T EVEN PROVIDE HER NAME- service was horrendous. Her credit machine (iPad) wasn't working correctly, which I explained to her happened to us last time... she didn't want to hear it. She essentially accused me of having insufficient funds in my account (IN PUBLIC, might I add). After dealing with her atrocious behavior, the police ultimately had to be called. The kicker here is, not only did the police reprimand her poor customer service, the officer had to kindly inform the "owner" that her name would be released to me by law. OH, and the kicker is, she ended up CHARGING MY CARD 3 SEPARATE TIMES- resulting in just shy of $1000 worth of charges. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED! read more