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    Mikado Hotel

    2.4 (202 reviews)
    ModerateHotels
    Open Open 24 hours

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    Leftover soap in bath
    Bianca R.

    My husband and I stayed here about 8 years ago, pre COVID, and had a great stay. We planned a trip to Universal Studios and decided to stay again. Yikes, this place fell off. The room, specifically the bathroom was grimy and looked as if it hadn't been cleaned in quite a while. The desk table was covered in something sticky and all of the pillows were lumpy. Some of the outlets also didn't work. It's close to Universal, cheap, and has a microwave/fridge. I wouldn't stay here again just out of concern for cleanliness.

    Bathroom in 221
    Jean S.

    We booked through Hotwire and were given Mikado Hotel. The hotel and room were a bit run down and very old looking. We were given room 221 and the decor was old, the light in the room and outside the front door were not working. There weren't enough plugs in the room and a few of them weren't working properly. There was also a spider crawling on the ceiling in the bathroom. On the plus side, the Mikado Hotel had the basic necessities of staying at a hotel. There were 2 beds, a TV, free wifi, mini fridge and microwave, bathroom, and a decent balcony. There was breakfast, but it wasn't much... just some coffee, juice, and granola bars. Parking was $5 per night and we were able to park right infront of our room. They don't have an elevator and you need a key to access the lobby bathroom. The cleaning staff made our room each day, which was nice. Overall, the Mikado Hotel was old and was not functioning perfectly, but it's okay for a short stay.

    Told concierge about this seemed shocked lol
    Maddy L.

    Pretty gross room. I wanted to turn around as soon as I got in, but had a quick 2 nite trip to visit a friend who'd had heart surgery so didn't have time to be driving all over LA and using up time. The carpet was pulling up in multiple places, a cord running underneath one area that seemed lightweight dangerous, the refrigerator made a disruptive noise all night, and the drapes didn't pull across completely so the light from the pool area/ restaurant patio came in. The toilet takes multiple flushes to work. I can't believe they charge for this room. Upon checkout I was advised to email, which I did a few days ago and have yet to receive a response. I've tried numerous times to get a hold of the hotel and somehow one phone line they have gets disconnected each time I call, and the other one is some seemingly an ai voice that doesn't know how to respond so disconnects as well. Tbh this all could have been rectified with a response at time of check out, or an email response, or a phone line that doesn't hang up and/ or goes to an actual person.

    Bathroom
    Austin E.

    Was here with my family and this hotel wasn't that bad, you for sure get what you pay for. The carpet was lifting in the corners as other reviews said and had stains all around; and the rooms do look old but we didn't see any bugs which was a definite plus. Our tv had white spots on it and we couldn't connect my laptop to the tv as the remote didn't work to change the input. Hopefully with the renovations they upgrade the rooms interior and tvs. However the pool was nice and the parking is only $5 a day which was a steal to us.

    stained curtains

    Zero stars - STOP !! do not stay at this hotel - This place is filthy dirty- looks nothing like the pictures they show online. Stains on the walls and curtains, peeling wallpaper, dirty carpets. We were afraid to sleep here for fear of bed bugs but we had no choice since we arrived late and had to get up early for an event. The manager will not even call or email me back regarding our horrific stay Did I mention we saw dead roaches outside the door. Go down the street to the Mariposa - which was lovely save yourself from this horrible place

    Not having tv on New year eve!!!!!
    N B.

    This is ZERO star review! I stayed at Mikado over New Year's Eve, and the experience was far from satisfactory. The sheets were dirty, the room lacked basic cleanliness, and the TV didn't work at all. When I reported the issue, the staff informed me there was no one available to fix it, leaving me without a functioning TV on New Year's Eve. The service and attention to detail were below standard, with a clear lack of luxury or care for guests' comfort. This place managing by Chiness/ Indian so you should not expect quality service or a special experience!! I dont recommend this inn which is like motel 6.

    sky-light causing the dead pixels

    You get for what you pay for. Nothing fancy; small basic bathroom (with good water pressure in the shower), Queen bed clean (but on the firm side), head board a bit dated, but ok. The room has a small refrigerator and a small microwave. Several down-sides; a sky-light with no way to block out the sun, carpet is old and very, very used, and the TV has dead pixels due to the position of the TV to the sky-light. 1 major question everyone usually ask is, "Would you stay there again". My answer would be "No" 80% of the time, but if I was on a budget like I was this time, I would stay there again. If I had a bigger budget for a hotel, I would stay somewhere else. The location was perfect for what I fly into Burbank, CA for, but again I had a budget and that's why I stay where I stayed.

    I was issued a room key . 3 hours later they kicked me out
    Juan F.

    The service is horrible here ! Ricardo is rude and very unprofessional. I stayed here 2 nights, because I was referred by a friend. I decided to come back for a second night. I called to make a reservation over the phone , the lady Toni took my credit card information 4 different times . I had to ask if she understood everything and if she was ok. I finally arrived at the hotel and handed her my credit card and room key . And went to my room to lay down . 3 hours later I receive a phone call from the front desk , telling me that I forgot to sign . I apologized and told him I'd be there shortly. I went to the bathroom and I hear the phone ringing again. Ricardo tells me to also bring my credit card . . Mind you I gave the card to Toni 4 different times and I stayed there the night before. When I get to the desk Ricardo apologized and told me my card was not working. I asked him to try it again and it still didn't go through, Ricardo tells me that I must " leave if the card isn't working " . I told him there was enough money on the card and it seems like fraudulent activity. Ricardo said " if you can't pay you need to leave now" ! Completely Loud and disrespectful. I told him to hold my card and I needed to go get my phone and call my bank . He unreasonably told me I had to leave immediately. I ended up. Having to call the police myself. I told Ricardo that toni took my payment many times over the phone. He told me that they don't take payments over the phone but then said that " Toni tried the payment that didn't go through!?!?! . I was also issued a room key and was asleep for hours . Ricardo told the police that he wanted me out because I was upset! I wasn't violent, rude , or disrespectful. I was definitely upset because Ricardo made no sense whatsoever. And I was kicked out of the hotel at 1am with 4 pending transactions of $234 each . What horrible customer service. Ricardo should be fired immediately for his disgusting attitude and unprofessional personality . Toni needs to be retrained. Please do not waste your time here. It was an awful experience. I was back in town visiting and this was a horrible place to stay ! The mistreatment was unacceptable!

    This is the bathroom wall!
    Nancy R.

    do not stay here!!! stay away from this place. idk why hotels.com would recommend these type of hotels. wall paper is falling apart, there is no customer service, they dont refund your deposit and they are rude!!!! stay away, theres other hotels better than this place.

    Tv wasn't work!!!
    Farhad M.

    The TV wasn't working, and when I brought it up with the front desk, they rudely told me, "You pay just for the room, not the TV!" This was the worst experience I've had, and I will definitely be disputing this charge. The property was extremely dirty and outdated. The staff, who appeared to be of Indian and Chinese descent, were very rude and lacked basic customer service skills. They had no idea how to properly address guest concerns.

    Cockroach killed after being stepped on

    **DO NOT VISIT** *HEALTH HAZARDS** *HORRIBLE CUSTOMER SERVICE** This place literally has live ROACHES in their rooms. If you let them know they will completely walk around the situation and avoid giving you any sort of refund besides a 5 dollar parking fee waiver. This is completely unacceptable. This hotel is completely unsanitary and I already reported them to the health department :) It is also commonly reported that these dirty people have bed bugs between their mattresses. Their towels also stink and so does the room fridge. They do NOT take even a minute of their time to wipe out the fridge so it smells horrid. These people are so lazy and do not care about you, your experience, or your money.

    Roach

    There was a cockroach in the room, right next to bed. After letting the front know, there were dismissive. Everything else was fine, just felt icky in the room. The pool was great and so was the hot tub! :)

    Building structure. Walls.

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    2 years ago

    Been staying here for years. It's old and a little run down, but clean and comfortable. A coat of fresh paint would sure go a long way.

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    1 year ago

    In my 40+ years of travel, this is the smelliest, nastiest, most run down, unmaintained place I've ever stayed.

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    Page 1 of 6

    Ask the Community - Mikado Hotel

    Sorry I don't feel like researching, but does anyone know if they offer free breakfast?

    Yes, at the restaurant adjacent...

    Don’t See Your Question? Ask Away!

    Review Highlights - Mikado Hotel

    To all the workers they were great and more then helpful.

    Mentioned in 3 reviews

    Read more highlights

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    El Royale Hotel Studio City - Full room

    El Royale Hotel Studio City

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    Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

    The Enchanted Manor - Pool area

    The Enchanted Manor

    (25 reviews)

    Valley Village

    It would be hard to express all that is wonderful about this place, there's just too much to…read moremention. The best host and location we've ever had the pleasure of being a part of. Our Bulldogs didn't want to leave and neither did we. Don't miss this one if you have the option... Georgia is a person of magic and nothing but a giver. We may have found the most amazing VRBO but the true gift of the trip was meeting and being hosted by such a special human. She's also incredibly logical, level headed and generous as hell as a host. She's the best yet.

    We were looking for a unique venue for our November wedding. We knew we wanted it to be outdoors…read moreand a place for both a reception and the ceremony so that our guests wouldn't have to travel between the two. The Enchanted Manor was the first place we looked at and we both felt that it was the right fit. Georgia has created a little oasis in her back yard that we felt fit our vibe - lowkey, but classy. We had booked originally for approximately 60 guests, however once all the pieces fell into place we were closer to 50. Unfortunately our guest count dropped below 50 just after our window to let Georgia know, but she was kind enough to offer us the price difference. We applied that balance towards renting some heaters and lighting the fire pits as the weather got colder than anticipated, as well as to handling the trash. (Pay attention to the contract, you are responsible for removing trash or there is a fee.) One thing I didn't realize before booking was that there is space for a kitchen, but it needs to be built out for your event, so make sure you consider that into any costs. Georgia was really helpful and responsive to all of our questions (we had so many) and anything that we couldn't do she had very reasonable reasons. (For example, at one point I thought I'd like confetti, but she explained why she doesn't allow that on her property which made total sense!) The weeks before I became worried that there wasn't enough decor, so we bought some items that we ended up returning. Once the rentals arrived, combined with the lighting, everything was beautiful as it was. Though there is excellent lighting, I would recommend watching your step as we did have a few tripping incidents (that were not alcohol fueled in some cases) as the ground changed. It was more due to the way things were spaced and we'd have to make sure to look down as we stepped around things, but we managed to survive. We've started to see some photos and everything looked beautiful; it was a romantic but relaxed vibe which was just what we wanted. I worried it wouldn't feel like a wedding, but it did. Georgia was a gracious host, our guests enjoyed her home (we made sure to tell them that they could rent it as well for an overnight getaway) and we can't wait to start reading her book. She gave us the sweetest compliment after, saying how kind our guests were and how that spoke to who my husband and I were as well. We stayed in touch after the wedding and I hope we meet again in the future for events or just a dinner to hear of her adventures! PS - her cats were big hits all around, too!

    Hampton Inn by Hilton North Hollywood - King size bed

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    North Hollywood

    Stayed in room 215 for two nights. Room was nice and tidy. No problems with room. Breakfast was…read moregood. My kids didn't like the orange juice. They said it tasted funny. I didn't try it. Hotel lobby was nice and tidy. My kids jumped in the pool. They said it was heated. I have nothing to complain about. All went well. Thank you Hampton Inn!

    I want to start of my review by saying that Jason the front office receptionist was an absolute…read moreDelight! He truly was , he was the kindest front desk employee there. Jason was knowledgeable patient and very sweet . Jason alone gets 5 stars from me and my family. Now onto why I'm giving this place a 1 star review . We went straight to our room and as soon as we opened the doors we were greeted by a bunch of dirty cleaning towels yellow and blue assuming those where left by housekeeping alone , its unsettling to see that due to the fact that it automatically puts a sour thought in my mind and I quickly think this room has not been clean or touched :/ second issue although they do promote/offer free WiFi we unfortunately had trouble logging in to the tv as it kept giving us an error with the router :( Also it's so true about the walls being so THINNNN we had absolutely no sleep as we heard sirens all night and footsteps along the hallway every 20minutes beware you are in a busy street a lot going on. Lastly the following morning we had the fire alarms go off in the hotel and had the firefighters show up at 8 in the morning due to fire alarms going off . We of course took precautions and had to run down four floors of stairs just to go outside, no communication from the staff just a bunch of cold guest outside waiting to see if the ghost was clear..... what a show .. Oh they also loveeeeee pretending like they Care , I got an email asking if I wanted someone to contact me in which I did want a respond (looks like the Assistant to the GM, -Joshua tried) tried but not really succeed it after that ... like I said I'm never booking here again This was our first time booking here as we usually stay at the Hilton right across from universal in studio city . But due to full capacity there we had no choice but to book outside of our comfort zone .We are Hilton Honor member's and we did not enjoy our experience whatsoever.... Unfortunately Never again Hampton In I've learned my lesson .

    Lexen Hotel North Hollywood - Night stand to the bed height ratio

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    Lobby is maintained well and kept clean. Even though it is small, there is a lot of comfortable…read morecouches and seats to lounge in. The bar and continental breakfast has been closed as stated on the site, for several years now. There is free coffee and juice (water, apple, orange, and cranberry) though in the lobby. Coffee/latte machine is pretty high tech with several options to choose from on the menu. To be honest, for the bar and breakfast here there is probably no chance that it will open again. Although there are spaces for them, so maybe costs are cut here with less staff. Staff are friendly when you approach them. Parking is private in an underground garage and it's $10. Pretty pricey if you are here for many days, but it is what it is. Wifi is free with room, although it was slow for me so I just used my hotspot. Right now there is construction happening across the street. Other than that, it's a very chill and quiet relaxing spot. Good to be at especially for Universal Studios, under a 20 minute drive during morning rush traffic. I think it's only 2-3 miles away. Location is prime if you want to walk: Several restaurants, shops, and bus/train station is a block or so away. There even is a fire station nearby so that can get noisy sometimes in the middle of the night. You can also use an app to order breakfast or dinner to your door!

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    Comfort Inn & Suites Near Universal - N. Hollywood - Burbank - Hallway to the rooms

    Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

    (113 reviews)

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    Courteous and customer focused front desk! NO deposit charged at check in as well! Amenities here…read moreinclude: swimming pool, vending machine, complimentary hot breakfast, complimentary WiFi and ice machine on every floor! Inside the room you get all the standard amenities including: flat screen TV, work desk with office chair, sofa chair with tray side table, full length mirror, microwave, refrigerator, coffee maker, ironing amenities, closet, hair dryer and complimentary toiletries! Only complaints are: NO fitness center! NO guest laundry!

    ****TRAVELER BEWARE ***UPDATE*** TRAVELER BEWARE****…read more After speaking with AAA to get a refund, the hotel lied to AAA and claimed they checked our room and found no roaches. I am so glad I took pictures of the roaches in our room. The hotel tried to keep $233 dollars of the $466 dollars because they claimed we stayed in the room and that we didnt report the issue with them! All lies! When the roaches were discovered we left the room within 20 minutes of getting there and reported to the front desk where the guy seem to not care. I found out WHY he didnt care. Other reviews on tripadvisor and google reviews reported the same thing ROACHES IN THE ROOMS. He was used to such reports! Then LIED about it! I had to contact my bank because AAA would not help! It seem like the AAA rep WHO I WILL ALSO BE REPORTING, agreed with the guy because they were both INDIAN! I filled a fraudulent claim with my bank and provided pictures to back up my claims to get my money back! THIS PLACE IS A DIRTY! SCUMY! HOTEL! DO NOT STAY HERE! Be sure to monitor your debit cards if you do stay here because they seem to like to make additional charges on your card AFTER you have checked out! DO NOT STAY HERE!! BAD BUSINESS PRACTICES AND THEY HAVE ROACHES!

    Hilton Los Angeles/Universal City - Exterior during sunset

    Hilton Los Angeles/Universal City

    (1.1k reviews)

    $$$

    Studio City

    Linda is the very best at the Lobby check-in and so is Violet at the lobby bar and one more shout…read moreout to Chris the shuttle bus driver! These employees are phenomenal! This hotel might be a little more pricy, but I guarantee you'll be thing the staff are awesome and will go the extra mile for you! I absolutely loved my room, I purchased the corner panoramic view on the 18th floor #1869! It's huge after being on a cruise ship! The sunrise this morning was Beautiful!! You work hard everyday, splurge on this room, you'll be happy you did!!! The hotel is in remodel mode which can be annoying, but just remember when you come back it will be so worth the experience. The only thing I found an issue with was the pool spa timer was not working! We did everything to try and get it going! Every guest took turns thinking their technique could get it start it! No success! I asked the AI chatbot for help, someone will be with you in 14mins. Needless to say even AI couldn't fix the spa! Seriously!! This is a the place to stay!!

    Hilton Los Angeles/Universal City Shows Zero Courtesy to Hilton Diamond Members, Returning Guests,…read moreand Families With Disabilities As a Hilton Diamond member, I am honestly shocked and deeply disappointed by the complete lack of humanity, compassion, and basic courtesy shown by Hilton Los Angeles/Universal City. After years of using Hilton properties, including staying at this hotel in the past, we found ourselves in a difficult situation due to a flight delay. We only needed a very small favor: to hold one bag for about 2 hours so we could take our daughter to Universal CityWalk to buy something before heading to the airport. Instead of showing even the smallest amount of empathy or understanding, we were treated as if helping a family with a disability-related situation was some kind of burden. The assistant to the office manager, Ariel Larios, displayed behavior that honestly felt far below the level of basic human decency and hospitality that anyone would expect from a Hilton property. There was no patience, no compassion, no willingness to help, and no effort whatsoever to understand the situation. The entire interaction felt cold, dismissive, and focused only on extracting money rather than helping people in need for a simple 2-hour request. What made this even more disturbing: * We are Hilton Diamond members * We stayed at this hotel in previous years * We clearly explained the disability-related difficulty * We only needed temporary short-term assistance * There is no clearly disclosed written policy online stating that short-term luggage assistance is unavailable unless you purchase a room Rather than showing courtesy or appreciation for years of loyalty to Hilton, we were effectively pushed into paying around $220 for a full room simply to receive basic luggage assistance for 2 hours. This experience made it feel like Hilton Diamond status means absolutely nothing at this property unless you are actively spending more money that exact moment. Returning customers, families with disabilities, and even basic human kindness appeared completely irrelevant. Hilton Los Angeles/Universal City should be ashamed that a simple request for temporary help turned into such a cold and humiliating experience.

    Mikado Hotel - hotels - Updated July 2026

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