I've placed numerous visitors here, including my Mom when she was alive, and I've stayed here myself during construction at my home. It's a nice hotel. Basically clean. Sometimes problems with systems like HVAC. But all in all, it's pleasant. The lobby needs a refresh. Every time I stay at a national chain I see how they've updated the public areas and the rooms to the latest and greatest. The Mikado does not. But if that keeps the price down, that's fine. I wasn't happy with an overzealous security guard that kept following us to our room. But he didn't actually stop us, so that was fine. read more

Don't Stay Here. -- Stained walls, ceiling, carpet, and bedding. -- Putrid odors (specifically mold, mildew, and vomit). -- No electrical outlet available in the hotel room. -- With no electrical outlets in the room, extension cords were run under the carpet by Mikado staff to power the mini-fridge and lamp. -- Non-working Wi-Fi. -- Mold and Mildew throughout the bathroom. -- Badly stained curtains in the lobby (again, filth, mold, and mildew). -- Filthy floors, walls, ceiling, and all surfaces throughout the hotel. -- Crudely attempted water damage repairs: lumpy walls and ceiling with patches of brown mold. -- Just GROSS. I stayed at the Mikado Hotel for less than one hour and will never return. -- I've reported the Mikado hotel to the L.A. County Building & Safety Department (specifically the Environmental Health Division). The inspector will conduct a thorough inspection of the Mikado property, as numerous code violations are present. Edit: The front desk staff made it extremely difficult to reach the front desk manager (one staff member claimed not to know the manager's name or availability hours). Although a refund was eventually provided for the entire 6-day canceled booking (via Priceline), I had to open a claim with Visa cardholder services for a refund of the $100 security deposit. read more

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Yes this hotel has the good and the bad. First of all they took a 200 deposit from me on top of what I paid for the rooms. A bit weird, so I expect reimbursement, but from the attitude of the woman who I presume was the owner, I am concerned as to whether it will come through. I assure you I will update if it does. More about that in a few. On to the review: I stayed three nights. The first two, I had the most amazing experience. The customer service was excellent.. The people who work at the front desk were so helpful, lovely, and accommodating. I was thrilled that I finally decided to stay at this historic Hollywood era hotel. After living here for decades previously, when I came back I chose the Mikado because it always stood out as a uniquely beautiful hotel that I had wanted to visit for years. Check in was easy- I requested a special room and was accommodated with smiles. The person who checked me in was gracious and did everything to help me be comfortable. Then I wanted another night and the next person was a hotel clerk who was especially helpful named Toni. They should be working in a 5 star hotel. Seriously! That is the good. Now, unfortunately comes the bad. The rooms and the hotel are worn down. There is no pride of ownership. It shows in the lack of upkeep. Walls and rugs are stained and dirty. They need a good paint job and new carpet. The situation is so sad because it is a place that could be absolutely gorgeous and charming if the owners would only invest in the time and money to make it a 'special destination' instead of just a old worn out hotel in North Hollywood. On the second day I was so pleased that decided to stay another night and at that point I was moved upstairs to a much nicer room with a balcony. Definitely this room showed it had been taken care of more than the other. Check out at the hotel is 11:00. I overslept and at 11:00am on the dot I received a call to check out. That was good because I would have probably kept sleeping. But, when I politely asked the woman on the other end if I could have one more hour because I just woke up she literally just said one word. NO So I got busy, packed up, went to the lobby to wait for my ride and the tv was on a born again Christian church service. I also have a spiritual practice and I have no problem with anyone else's religion but, in a hotel lobby, I thought it would be better and certainly I would have felt better, with a neutral show or just flowers, dogs playing, or music. When I asked her to turn the station (by the way, she was in the back office at the time) again the word was NO. I asked why not? I was curious actually if the remote didn't work, because she didn't explain why the channel could not change. I got up to look at the tv to see if I could find the channel changer on the tv, and she then said she wanted that on and it was HER LOBBY. I told her that it is the public's lobby and the best way to deal with it is to watch something on her phone, or something like this privately in the office. That made her livid, and she yelled, "If you want to watch something else go to your room" Which was ridiculous because as I said I had checked out! I was told not to come back. What a joke - as if!!! Let me be very, very clear, I loved my experience until this woman arrived. I was shocked that she would behave this way to a guest that had stayed there for THREE nights when there were better, cheaper, more modern options available. I did it for the nostalgia of the place. Now I know perhaps why this hotel has gone down so dramatically. If this woman is the face of your business you are losing customers rapidly. Just look at these reviews! I wish I had! The fact that it is generally dirty, ( not the fault of housekeeping) from no upkeep, the paint is peeling in common areas, there is no room service, no coffee in the room, no useable spa, or even free water to greet you in the rooms didn't bother me. The attitude of this woman was the deciding factor. From what I observed, this was a hotel that people visit because of location, and the WONDERFUL HOSPITALITY received from the other employees. The woman in question is Sharma. That should be enough. I hated to have to go this far - no person should treat their guests the way she does. She must be the owner because no employee would treat customers this way for fear of losing their job, If so, it is no wonder it looks like it is on its last leg. I feel sorry for the employees because she cannot be easy to work with. I actually told one of them to look for another hotel to work at. I don't expect this quaint little hotel to be around very long. The Mikado has great bones and a lovely quiet presence. It could be a real gem of a hotel in the right hands. read more

DO NOT STAY HERE!!! My stay was interrupted by a noisy upstairs guest who was banging on the floor like a mad man. I tried to get the hotel staff to fix the problem but they found humor in the fact that this man was being a problem. They never removed him from the premises and when I asked when he was checking out they said he had late checkout and I'd have to deal with it. The next day when I asked for late checkout they said that it wasn't available! I also tried to speak with the front desk staff and they disrespected me for no reason. I've sent countless emails and no response. Please be aware that this property is old and run down and smells like cigarettes. There is no hospitality or customer service here. Its been a week and I still haven't received my refund or the security deposit hold released. I just wanted to stay somewhere for a night to get some sleep and it ended up costing me a day of work and I'm out of $400. DO NOT STAY HERE !! If you see Shama at the front desk please RUN! She is RUDE and INCONSIDERATE. read more

My husband and I stayed here about 8 years ago, pre COVID, and had a great stay. We planned a trip to Universal Studios and decided to stay again. Yikes, this place fell off. The room, specifically the bathroom was grimy and looked as if it hadn't been cleaned in quite a while. The desk table was covered in something sticky and all of the pillows were lumpy. Some of the outlets also didn't work. It's close to Universal, cheap, and has a microwave/fridge. I wouldn't stay here again just out of concern for cleanliness. read more

Mikado Hotel - Leftover soap in bath - Hotels Near Me - North Hollywood, California

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We live across the street from this place. Thought it would be fun to book a room here as a stay-cation. We got the suite, which was not cheap, and there were ants coming in from the tub as soon as we got there. We were told our security deposit would be refunded automatically, but it's now been over a week and I have yet to see any funds return. When I called asking, they were very annoyed and dismissive. I have no problem walking over and speaking in person if my security deposit is not returned immediately. This is wrong. Not to mention, for the price, the hot tub is broken and the pool is unheated. Go literally anywhere else but here. read more

We booked through Hotwire and were given Mikado Hotel. The hotel and room were a bit run down and very old looking. We were given room 221 and the decor was old, the light in the room and outside the front door were not working. There weren't enough plugs in the room and a few of them weren't working properly. There was also a spider crawling on the ceiling in the bathroom. On the plus side, the Mikado Hotel had the basic necessities of staying at a hotel. There were 2 beds, a TV, free wifi, mini fridge and microwave, bathroom, and a decent balcony. There was breakfast, but it wasn't much... just some coffee, juice, and granola bars. Parking was $5 per night and we were able to park right infront of our room. They don't have an elevator and you need a key to access the lobby bathroom. The cleaning staff made our room each day, which was nice. Overall, the Mikado Hotel was old and was not functioning perfectly, but it's okay for a short stay. read more

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Pretty gross room. I wanted to turn around as soon as I got in, but had a quick 2 nite trip to visit a friend who'd had heart surgery so didn't have time to be driving all over LA and using up time. The carpet was pulling up in multiple places, a cord running underneath one area that seemed lightweight dangerous, the refrigerator made a disruptive noise all night, and the drapes didn't pull across completely so the light from the pool area/ restaurant patio came in. The toilet takes multiple flushes to work. I can't believe they charge for this room. Upon checkout I was advised to email, which I did a few days ago and have yet to receive a response. I've tried numerous times to get a hold of the hotel and somehow one phone line they have gets disconnected each time I call, and the other one is some seemingly an ai voice that doesn't know how to respond so disconnects as well. Tbh this all could have been rectified with a response at time of check out, or an email response, or a phone line that doesn't hang up and/ or goes to an actual person. read more

Mikado Hotel - Told concierge about this seemed shocked lol - Hotels Near Me - North Hollywood, California

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I feel genuinely heartbroken and furious about the experience my husband and I had at this hotel. We booked a full week with so much excitement, expecting a relaxing stay with a king-size bed. Instead, our trip was ruined from the very first night. My husband went to sleep and felt water dripping from the ceiling onto his face. I can't describe the shock and disgust we felt -- no one should ever have to deal with something like that during a hotel stay. But what hurts the most, and what pushed my frustration into real anger, is the complete lack of responsibility from the hotel. I reached out, explained everything, and expected at least a call, an apology, or some attempt to make things right. Instead, I was completely ignored. Not a single follow-up. Not a single update. Nothing. That silence said everything about how little they value their guests. To anyone considering staying here: please don't make the same mistake we did. Problems can happen anywhere, but a hotel that refuses to communicate or fix serious issues is a hotel that does not deserve your trust or your money. I wish someone had warned me -- so I'm warning you now. Protect your time, your comfort, and your peace, and stay somewhere else. read more

Calling with a specific question prior to making a reservation, I spoke with Silva, who repeatedly failed to comprehend my question. She answered questions that I did not ask. Three times! As I again asked the question, she hung up on me. I called back,and she was proud of herself for hanging up on me. I didn't make a reservation. read more

Was here with my family and this hotel wasn't that bad, you for sure get what you pay for. The carpet was lifting in the corners as other reviews said and had stains all around; and the rooms do look old but we didn't see any bugs which was a definite plus. Our tv had white spots on it and we couldn't connect my laptop to the tv as the remote didn't work to change the input. Hopefully with the renovations they upgrade the rooms interior and tvs. However the pool was nice and the parking is only $5 a day which was a steal to us. read more

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Zero stars - STOP !! do not stay at this hotel - This place is filthy dirty- looks nothing like the pictures they show online. Stains on the walls and curtains, peeling wallpaper, dirty carpets. We were afraid to sleep here for fear of bed bugs but we had no choice since we arrived late and had to get up early for an event. The manager will not even call or email me back regarding our horrific stay Did I mention we saw dead roaches outside the door. Go down the street to the Mariposa - which was lovely save yourself from this horrible place read more

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This place has bedbugs! The employees and management will not even pick up the phone when you call. I had to call with a different phone number and they finally picked up. Had to file a charge back on my credit card read more

This is ZERO star review! I stayed at Mikado over New Year's Eve, and the experience was far from satisfactory. The sheets were dirty, the room lacked basic cleanliness, and the TV didn't work at all. When I reported the issue, the staff informed me there was no one available to fix it, leaving me without a functioning TV on New Year's Eve. The service and attention to detail were below standard, with a clear lack of luxury or care for guests' comfort. This place managing by Chiness/ Indian so you should not expect quality service or a special experience!! I dont recommend this inn which is like motel 6. read more

Mikado Hotel - Not having tv on New year eve!!!!! - Hotels Near Me - North Hollywood, California

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You get for what you pay for. Nothing fancy; small basic bathroom (with good water pressure in the shower), Queen bed clean (but on the firm side), head board a bit dated, but ok. The room has a small refrigerator and a small microwave. Several down-sides; a sky-light with no way to block out the sun, carpet is old and very, very used, and the TV has dead pixels due to the position of the TV to the sky-light. 1 major question everyone usually ask is, "Would you stay there again". My answer would be "No" 80% of the time, but if I was on a budget like I was this time, I would stay there again. If I had a bigger budget for a hotel, I would stay somewhere else. The location was perfect for what I fly into Burbank, CA for, but again I had a budget and that's why I stay where I stayed. read more

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The service is horrible here ! Ricardo is rude and very unprofessional. I stayed here 2 nights, because I was referred by a friend. I decided to come back for a second night. I called to make a reservation over the phone , the lady Toni took my credit card information 4 different times . I had to ask if she understood everything and if she was ok. I finally arrived at the hotel and handed her my credit card and room key . And went to my room to lay down . 3 hours later I receive a phone call from the front desk , telling me that I forgot to sign . I apologized and told him I'd be there shortly. I went to the bathroom and I hear the phone ringing again. Ricardo tells me to also bring my credit card . . Mind you I gave the card to Toni 4 different times and I stayed there the night before. When I get to the desk Ricardo apologized and told me my card was not working. I asked him to try it again and it still didn't go through, Ricardo tells me that I must " leave if the card isn't working " . I told him there was enough money on the card and it seems like fraudulent activity. Ricardo said " if you can't pay you need to leave now" ! Completely Loud and disrespectful. I told him to hold my card and I needed to go get my phone and call my bank . He unreasonably told me I had to leave immediately. I ended up. Having to call the police myself. I told Ricardo that toni took my payment many times over the phone. He told me that they don't take payments over the phone but then said that " Toni tried the payment that didn't go through!?!?! . I was also issued a room key and was asleep for hours . Ricardo told the police that he wanted me out because I was upset! I wasn't violent, rude , or disrespectful. I was definitely upset because Ricardo made no sense whatsoever. And I was kicked out of the hotel at 1am with 4 pending transactions of $234 each . What horrible customer service. Ricardo should be fired immediately for his disgusting attitude and unprofessional personality . Toni needs to be retrained. Please do not waste your time here. It was an awful experience. I was back in town visiting and this was a horrible place to stay ! The mistreatment was unacceptable! read more

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do not stay here!!! stay away from this place. idk why hotels.com would recommend these type of hotels. wall paper is falling apart, there is no customer service, they dont refund your deposit and they are rude!!!! stay away, theres other hotels better than this place. read more

Mikado Hotel - This is the bathroom wall! - Hotels Near Me - North Hollywood, California

Wow, I have never stayed anywhere so run down. The lobby looked nice. I had heard (after we were in the room and unpacked) that someone thought they were renovating the place, but that was NOT the case at all, at least for the room we got. Yikes!! It looked like nothing had been done since about 1958. Paint peeling, bathroom door warped and separating, etc., etc. One thin blanket and a sheet (no additional blankets anywhere in the room). Two towels total for our entire stay for both of us. And the noise-day and night-was continuous, as the place is sandwiched between the 101 freeway and Riverside Drive, which is something to consider ahead of time, which we unfortunately did not. The only reason for giving a star at all is that the restaurant in front of the hotel, the Kahuna Tiki Tu, is a very fun tiki and sushi bar that is well worth checking out. Great ambience and food/drinks. Just do NOT bother staying at the hotel read more

The TV wasn't working, and when I brought it up with the front desk, they rudely told me, "You pay just for the room, not the TV!" This was the worst experience I've had, and I will definitely be disputing this charge. The property was extremely dirty and outdated. The staff, who appeared to be of Indian and Chinese descent, were very rude and lacked basic customer service skills. They had no idea how to properly address guest concerns. read more

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**DO NOT VISIT** *HEALTH HAZARDS** *HORRIBLE CUSTOMER SERVICE** This place literally has live ROACHES in their rooms. If you let them know they will completely walk around the situation and avoid giving you any sort of refund besides a 5 dollar parking fee waiver. This is completely unacceptable. This hotel is completely unsanitary and I already reported them to the health department :) It is also commonly reported that these dirty people have bed bugs between their mattresses. Their towels also stink and so does the room fridge. They do NOT take even a minute of their time to wipe out the fridge so it smells horrid. These people are so lazy and do not care about you, your experience, or your money. read more

Mikado Hotel - Cockroach killed after being stepped on - Hotels Near Me - North Hollywood, California

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There was a cockroach in the room, right next to bed. After letting the front know, there were dismissive. Everything else was fine, just felt icky in the room. The pool was great and so was the hot tub! :) read more

Mikado Hotel - Roach - Hotels Near Me - North Hollywood, California

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If I could give this place zero stars I would. I would never stay here again under any given circumstance. Things progressively went wrong on my stay and I have not been able to get a resolved since. I have emailed and contacted the property multiple times. There was roaches and burns in the carpet. There was a disgusting smell in the room. The pictures do not look like the rooms themselves, and the overall infrastructure of the building is outdated. Recommend never to stay here. read more

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Last night as we evacuated our home the man at the front desk was lovely and caring. Very much appreciated. Today,I cannot possibly convey how absolutely unkind, uncaring, and rude the woman at the desk was. As I asked to extend our stay she rudely said there was no way. The hotel was all booked online. Now, I understand we are all in a scary place but this woman didn't show any compassion. Meanwhile, there was one room left. A king versus a queen. Did she say, I'm sorry we don't have a queen but there is still a king. No! Not at all. I found out online. Disgusting! She was fully unrepentant. And she started after for having a tiny dog and wanting her papers. The city is on fire and no offense this is a very rundown place and she wants to kick us out for this. Meanwhile, we do have friends now taking in the dog for the night, but couldn't do that when we fled our home. This woman is a heartless, mean person without a care for what people are going through right now. read more

The mikado is awesome it's hidden gem in the valley!!! The place has a great vibe in and good neighborhood! I use this place often and am always happy when I do!!! read more

How does this person work here, let alone exist. Everything was fine with this establishment until this morning. I was in the lobby making coffee and this person rudely told me to move. "I have to get creamer for this other gentleman." I was in the middle of making coffee and I couldn't move immediately, yet he continued to ask me to move. Then he talks to the other guest in Spanish like I don't exist trying to bring him into the conversation. His tone and actions were rude and unjust. It was 7am in the God damn morning. And he continues to argue with me in the lobby. What a horrible experience. Yet alone to continue arguing with me in front of my 6 year old child. Telling me how bad I was to be arguing in front of my child. He has no right to be arguing with me about my child! read more

Mikado Hotel - Hotels Near Me - North Hollywood, California

Not a 3 star hotel I feel like they robbed me for my money. I brought my child here she was so confused I was embarrassed when I walked in. I was visiting in a business trip the photos online definitely tricks you. read more

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Checked into the hotel on Saturday 2/22. The room was spacious, yet a bit outdated. I was putting away my stuff and went to the bathroom, which was by the front door. I noticed something dark in the corner of the front door, hoping it wasn't mold. I looked again and saw something wiggling, then it split - one running down the wall and the other stayed in the corner. Needless to say, it was roaches and they were not in size. I tried to get a quick video as proof to show the hotel clerk. I was able to grab the stuff in a hurry and leave the room. I went to the front desk and spoke with Shamoy. I explained the situation and could not stay in such conditions. He said that there is nothing he can do until Monday. Even though I got the room, via 3rd party vendor, they tried to assist by calling the front desk while I was there. They were advised of the same thing. No response, no callback or email on Monday. So I called Tuesday & Wednesday. The hotel manager was not in or not available. So I will be going to seek further action for this horrific scene. I was only refunded my parking. I want a FULL REFUND! NEVER AGAIN ..... THIS HOTEL IS TRASH !!! read more

Spend the extra money and Book your stay elsewhere.. This "hotel" is at a great spot.. But that's pretty much it. The rooms are old and dated, dirty. Bas service from staff.. I didn't mind the old too much and at first thought it's "charming"... Maybe I overlooked it because of the ling drive there.. But I absolutely had an issue in the morning when i found A ROACH by the fridge!!! I walked to reception and the lady just dismissed me even coming to her with this issue and actually said: "well you stayed the night in that room, so it couldn't have been that bad". There was not even an attempt to show any empathy or care at all. I guess they're getting their bookings either way, no matter what... I just hope that people would do more research before spending money on this place. So not worth it. read more

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I only stayed one night as a place to crash after a concert, but found it to be a spacious and comfortable room at a great rate. Will definitely return! read more

Been staying here for years. It's old and a little run down, but clean and comfortable. A coat of fresh paint would sure go a long way.

EVERYTHING NEEDS TO BE UPGRADED!!!Should have reviews b4 we booked, thankfully we only stayed ONE NIGHT!!!One star for the comfy bed only, pillows minus zero!! All of the pictures Inside & Outside are same today!! NO COMFORTER ON BED, just a thin blanket UNDERNEATH THE TOP SHEET!! The noise from the Heater & mini fridge made sleeping difficult!!!!! The Heater and Fan in bathroom looked like they hadn't been cleaned in DECADES, made the mistake of looking up at Fan in bathroom-DISGUSTING!!!!! They also charge $5.00 for parking-Seriously!!!! WOULDN'T STAY HERE AGAIN IF THEY PAID ME!!!!! read more

I never write reviews but here I am. Do not stay here please I'm trying to help you. The carpet's were so gross I was disturbed. The biggest issue I had was the heater that sounded like a train crashing into the room. Take my advice and run away from this hotel motel place and don't stop running. read more

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Terrible hotel, stayed for 3 days in two different rooms. Both rooms had ants in the shower, restroom, restroom floor, night stands, table, bed. Carpet was ripped and dirty. Bed was hard and no blankets. Would not stay here again. Also found hair in the bed read more

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I went with some friends for a school trip and once we looked up this place we got scared. Then once we got there it got even worse; The outside and lobby and pool all seemed really nice and clean but the actual rooms had random stains and dirt everywhere. Non of us showered without flipflops or walked around without socks. Plus there were only two thin sheets for beds, and all the rooms had traces of cigarette smoke. They did seem like they were trying their best though. For example, our room key stopped working randomly 5 times (including the middle of the night) and it seemed like they would only work once before stopping. However, the front desk people were very sweet and helpful and gave us lots of extras! Overall not terrible but I probably wouldn't wanna stay there again read more

lol come see what I seen. You be the judge. Pictures attached. Get vaccinated before coming here. Front desk person is extremely confrontational. Gave that 2 seconds of my life and then left that alone. "Captain save a motel" put some money into it. Carpet in room is wet. Slippery stairs. Huge water puddle outside of door. No accommodations (oh wait I'm sorry we checked in a little early so that was thrown in my face.) honestly... This poor hotel is seriously neglected and needs a new owner that will put some real love into this place. read more

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Cute, super friendly staff last time I was there. Easy going. Not a ritzy or glamorous hotel but rooms are good and pool is nice. And it's adorable!! It looks like the Japanese garden is undergoing repair but honestly, this is a good place for a nice decent hotel read more

Overall the place was clean, the room I stayed was descent. Can they do improvements? YES ! The walls can be painted or maintained in rooms, maybe update carpet as well. The restroom looks outdated but it works. It's not as fancy as other hotels but I can't complain my room was clean and it served its purpose. I'm a happy customer. We parked by the back side which our doors look heavy duty. With the door open I could hear the fwy or highway vehicles but it wasn't noisy when closed. Your room should have two coffee packets one with decaf and one regular coffee. It's your typical general 2 people coffee packets which you can make in bedroom coffee pot. There is a small refrigerator with smaller freezer as well. It's your typical small hotel items. read more

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If I could give this hotel 0 stars I would. First when arriving the hotel looks worn down and old the pictures online definitely deceived me. I arrived around 3:30pm hoping after my long travels I can go into my room. Well guess what my room STILL wasn't ready! Even though there check in time is 3pm! I waited almost an hour until my room was ready . Once I arrived to my room I noticed we had only two towels (there was two of us) so I went looking for the house keeping for an additional towel. When I asked I was given a ton of attitude saying "there is already two towels in your room it's two per room" I was like I know but can I please get an extra towel. After some back and forth I was FINALLY granted an additional towel. Then for some odd reason every single day we left our room our key cards would stop working completely. So there we go asking for new key cards EVERY SINGLE DAY. The room was stinky and the flooring carpet was peeling and the shower drain wouldn't let water go down. Oh yeah and don't forget a lot of bugs that randomly appear. Since I booked with Hotels they tried reaching out for some sort of refund or compensation and of course they refused! I wouldn't recommend staying here nor would I come back! read more

It has a very run-down vibe that leaves you feeling sketchy oh yeah not to mention the roach that was belly up in the bathroom after the cleaning people just came out of there left it or as they say overlooked it absolutely disgusting the vibe has definitely went beyond sketchy now the owners leave the building run down and needs heavy remodeling and pest control, not sure really who's to blame the staff or the owners are both the guy at the front desk did offer me another room but realistically where there's one there's many. Now after looking at all the reviews I want to puke how can they be open in this condition, is this what they call lowest operating condition, to be inhabited by a human. Someone booked this for me and I have to say no research was done. read more

Mikado Hotel - Mikado roach hotel motel inn - Hotels Near Me - North Hollywood, California

In my 40+ years of travel, this is the smelliest, nastiest, most run down, unmaintained place I've ever stayed.