Wonderful experience! I've stayed here twice. Friendly…read morestaff, comfortable beds, very clean rooms, & quiet! 5/5

I stopped by this morning while searching for a coffee shop and Yelp led me to Hotel Mariposa. I…read moredidn't realize at first that it was actually a hotel, and the coffee station I saw was clearly meant for guests. When I mentioned I was just looking for coffee, the kind lady at the front desk smiled and told me I was welcome to have a cup anyway; no charge, no hesitation. It was such a simple but genuinely kind gesture that completely made my morning. I didn't stay at the hotel, but this small act of hospitality says a lot about the people who work here. Thank you for the unexpected kindness and warm welcome.

Great quaint place with nice staff and cozy accommodations small dab in the middle of a bunch of…read moregreat restaurants. This place has its own parking in a semi secure area off the main street. The rooms are these little bungalows, some with a garage type area. They've got all the basic needs covered and the room rates are highly competitive.

Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

I've placed numerous visitors here, including my Mom when she was alive, and I've stayed here…read moremyself during construction at my home. It's a nice hotel. Basically clean. Sometimes problems with systems like HVAC. But all in all, it's pleasant. The lobby needs a refresh. Every time I stay at a national chain I see how they've updated the public areas and the rooms to the latest and greatest. The Mikado does not. But if that keeps the price down, that's fine. I wasn't happy with an overzealous security guard that kept following us to our room. But he didn't actually stop us, so that was fine.

Don't Stay Here…read more -- Stained walls, ceiling, carpet, and bedding. -- Putrid odors (specifically mold, mildew, and vomit). -- No electrical outlet available in the hotel room. -- With no electrical outlets in the room, extension cords were run under the carpet by Mikado staff to power the mini-fridge and lamp. -- Non-working Wi-Fi. -- Mold and Mildew throughout the bathroom. -- Badly stained curtains in the lobby (again, filth, mold, and mildew). -- Filthy floors, walls, ceiling, and all surfaces throughout the hotel. -- Crudely attempted water damage repairs: lumpy walls and ceiling with patches of brown mold. -- Just GROSS. I stayed at the Mikado Hotel for less than one hour and will never return. -- I've reported the Mikado hotel to the L.A. County Building & Safety Department (specifically the Environmental Health Division). The inspector will conduct a thorough inspection of the Mikado property, as numerous code violations are present. Edit: The front desk staff made it extremely difficult to reach the front desk manager (one staff member claimed not to know the manager's name or availability hours). Although a refund was eventually provided for the entire 6-day canceled booking (via Priceline), I had to open a claim with Visa cardholder services for a refund of the $100 security deposit.

The Garland is a boutique hotel that has retro vibes of old Hollywood, maybe from the 60's and…read more70's. The rooms and amenities are all updated however, and if you want to be close to Universal Studios or Studio City in general, this hotel is excellent. They even have a free trolley that runs hourly to/from Universal Studios and a LA bus terminal. Our 3-night stay during Memorial Day was great - comfortable rooms, beds, and friendly service. Rooms had plenty of storage space and charing ports, and wifi is free and fast. They also have an agenda of daily activities like group exercise classes, LA hot dog/taco nights, and classic movies next to the pool. Their main restaurant, Front Yard offers a daily breakfast buffet and ala carte brunch, lunch, and dinner. The only reason for the -1 stars is that their AC is an older, in-wall unit that gets loud when turned on. Outdoor Parking also isn't cheap at $50/night with in/out privileges but that may be typical for the area.

This hotel is way overpriced; the juice is not worth the squeeze…read more I thought it would be a fun alternative to the Hilton or the Sheraton. My one night stay was very mid. I'd rather stay at a chain hotel for the same price or a motel for less. The shuttle was ok, but it super inconvenient it's not available at 3pm or 1pm so we had to pay for an uber anyways. Not very convenient.

It would be hard to express all that is wonderful about this place, there's just too much to…read moremention. The best host and location we've ever had the pleasure of being a part of. Our Bulldogs didn't want to leave and neither did we. Don't miss this one if you have the option... Georgia is a person of magic and nothing but a giver. We may have found the most amazing VRBO but the true gift of the trip was meeting and being hosted by such a special human. She's also incredibly logical, level headed and generous as hell as a host. She's the best yet.

We were looking for a unique venue for our November wedding. We knew we wanted it to be outdoors…read moreand a place for both a reception and the ceremony so that our guests wouldn't have to travel between the two. The Enchanted Manor was the first place we looked at and we both felt that it was the right fit. Georgia has created a little oasis in her back yard that we felt fit our vibe - lowkey, but classy. We had booked originally for approximately 60 guests, however once all the pieces fell into place we were closer to 50. Unfortunately our guest count dropped below 50 just after our window to let Georgia know, but she was kind enough to offer us the price difference. We applied that balance towards renting some heaters and lighting the fire pits as the weather got colder than anticipated, as well as to handling the trash. (Pay attention to the contract, you are responsible for removing trash or there is a fee.) One thing I didn't realize before booking was that there is space for a kitchen, but it needs to be built out for your event, so make sure you consider that into any costs. Georgia was really helpful and responsive to all of our questions (we had so many) and anything that we couldn't do she had very reasonable reasons. (For example, at one point I thought I'd like confetti, but she explained why she doesn't allow that on her property which made total sense!) The weeks before I became worried that there wasn't enough decor, so we bought some items that we ended up returning. Once the rentals arrived, combined with the lighting, everything was beautiful as it was. Though there is excellent lighting, I would recommend watching your step as we did have a few tripping incidents (that were not alcohol fueled in some cases) as the ground changed. It was more due to the way things were spaced and we'd have to make sure to look down as we stepped around things, but we managed to survive. We've started to see some photos and everything looked beautiful; it was a romantic but relaxed vibe which was just what we wanted. I worried it wouldn't feel like a wedding, but it did. Georgia was a gracious host, our guests enjoyed her home (we made sure to tell them that they could rent it as well for an overnight getaway) and we can't wait to start reading her book. She gave us the sweetest compliment after, saying how kind our guests were and how that spoke to who my husband and I were as well. We stayed in touch after the wedding and I hope we meet again in the future for events or just a dinner to hear of her adventures! PS - her cats were big hits all around, too!

Stayed in room 215 for two nights. Room was nice and tidy. No problems with room. Breakfast was…read moregood. My kids didn't like the orange juice. They said it tasted funny. I didn't try it. Hotel lobby was nice and tidy. My kids jumped in the pool. They said it was heated. I have nothing to complain about. All went well. Thank you Hampton Inn!

I want to start of my review by saying that Jason the front office receptionist was an absolute…read moreDelight! He truly was , he was the kindest front desk employee there. Jason was knowledgeable patient and very sweet . Jason alone gets 5 stars from me and my family. Now onto why I'm giving this place a 1 star review . We went straight to our room and as soon as we opened the doors we were greeted by a bunch of dirty cleaning towels yellow and blue assuming those where left by housekeeping alone , its unsettling to see that due to the fact that it automatically puts a sour thought in my mind and I quickly think this room has not been clean or touched :/ second issue although they do promote/offer free WiFi we unfortunately had trouble logging in to the tv as it kept giving us an error with the router :( Also it's so true about the walls being so THINNNN we had absolutely no sleep as we heard sirens all night and footsteps along the hallway every 20minutes beware you are in a busy street a lot going on. Lastly the following morning we had the fire alarms go off in the hotel and had the firefighters show up at 8 in the morning due to fire alarms going off . We of course took precautions and had to run down four floors of stairs just to go outside, no communication from the staff just a bunch of cold guest outside waiting to see if the ghost was clear..... what a show .. Oh they also loveeeeee pretending like they Care , I got an email asking if I wanted someone to contact me in which I did want a respond (looks like the Assistant to the GM, -Joshua tried) tried but not really succeed it after that ... like I said I'm never booking here again This was our first time booking here as we usually stay at the Hilton right across from universal in studio city . But due to full capacity there we had no choice but to book outside of our comfort zone .We are Hilton Honor member's and we did not enjoy our experience whatsoever.... Unfortunately Never again Hampton In I've learned my lesson .

Lobby is maintained well and kept clean. Even though it is small, there is a lot of comfortable…read morecouches and seats to lounge in. The bar and continental breakfast has been closed as stated on the site, for several years now. There is free coffee and juice (water, apple, orange, and cranberry) though in the lobby. Coffee/latte machine is pretty high tech with several options to choose from on the menu. To be honest, for the bar and breakfast here there is probably no chance that it will open again. Although there are spaces for them, so maybe costs are cut here with less staff. Staff are friendly when you approach them. Parking is private in an underground garage and it's $10. Pretty pricey if you are here for many days, but it is what it is. Wifi is free with room, although it was slow for me so I just used my hotspot. Right now there is construction happening across the street. Other than that, it's a very chill and quiet relaxing spot. Good to be at especially for Universal Studios, under a 20 minute drive during morning rush traffic. I think it's only 2-3 miles away. Location is prime if you want to walk: Several restaurants, shops, and bus/train station is a block or so away. There even is a fire station nearby so that can get noisy sometimes in the middle of the night. You can also use an app to order breakfast or dinner to your door!

Hotel was ok. Pros:…read moreGreat location. Easy in/out with car. Design of hotel and rooms quirky and kinda cool. Nice outdoor courtyard facing rooms. Cons: When checking in it felt like the hotel was left in charge of the owners two teenage sons who were goofing around with each other and weren't really being that professional. When I came back to the lobby later one was just on a couch in the lobby watching TV and ran back to the desk. Other con was water pressure. Would have had a better shower laying under the veggie mister at the grocery store. Last con was some unannounced $200 charge added to the room cost that he said would be refunded. We'll see since they didn't give me a receipt on check out.

Courteous and customer focused front desk! NO deposit charged at check in as well! Amenities here…read moreinclude: swimming pool, vending machine, complimentary hot breakfast, complimentary WiFi and ice machine on every floor! Inside the room you get all the standard amenities including: flat screen TV, work desk with office chair, sofa chair with tray side table, full length mirror, microwave, refrigerator, coffee maker, ironing amenities, closet, hair dryer and complimentary toiletries! Only complaints are: NO fitness center! NO guest laundry!

****TRAVELER BEWARE ***UPDATE*** TRAVELER BEWARE****…read more After speaking with AAA to get a refund, the hotel lied to AAA and claimed they checked our room and found no roaches. I am so glad I took pictures of the roaches in our room. The hotel tried to keep $233 dollars of the $466 dollars because they claimed we stayed in the room and that we didnt report the issue with them! All lies! When the roaches were discovered we left the room within 20 minutes of getting there and reported to the front desk where the guy seem to not care. I found out WHY he didnt care. Other reviews on tripadvisor and google reviews reported the same thing ROACHES IN THE ROOMS. He was used to such reports! Then LIED about it! I had to contact my bank because AAA would not help! It seem like the AAA rep WHO I WILL ALSO BE REPORTING, agreed with the guy because they were both INDIAN! I filled a fraudulent claim with my bank and provided pictures to back up my claims to get my money back! THIS PLACE IS A DIRTY! SCUMY! HOTEL! DO NOT STAY HERE! Be sure to monitor your debit cards if you do stay here because they seem to like to make additional charges on your card AFTER you have checked out! DO NOT STAY HERE!! BAD BUSINESS PRACTICES AND THEY HAVE ROACHES!

Linda is the very best at the Lobby check-in and so is Violet at the lobby bar and one more shout…read moreout to Chris the shuttle bus driver! These employees are phenomenal! This hotel might be a little more pricy, but I guarantee you'll be thing the staff are awesome and will go the extra mile for you! I absolutely loved my room, I purchased the corner panoramic view on the 18th floor #1869! It's huge after being on a cruise ship! The sunrise this morning was Beautiful!! You work hard everyday, splurge on this room, you'll be happy you did!!! The hotel is in remodel mode which can be annoying, but just remember when you come back it will be so worth the experience. The only thing I found an issue with was the pool spa timer was not working! We did everything to try and get it going! Every guest took turns thinking their technique could get it start it! No success! I asked the AI chatbot for help, someone will be with you in 14mins. Needless to say even AI couldn't fix the spa! Seriously!! This is a the place to stay!!

Hilton Los Angeles/Universal City Shows Zero Courtesy to Hilton Diamond Members, Returning Guests,…read moreand Families With Disabilities As a Hilton Diamond member, I am honestly shocked and deeply disappointed by the complete lack of humanity, compassion, and basic courtesy shown by Hilton Los Angeles/Universal City. After years of using Hilton properties, including staying at this hotel in the past, we found ourselves in a difficult situation due to a flight delay. We only needed a very small favor: to hold one bag for about 2 hours so we could take our daughter to Universal CityWalk to buy something before heading to the airport. Instead of showing even the smallest amount of empathy or understanding, we were treated as if helping a family with a disability-related situation was some kind of burden. The assistant to the office manager, Ariel Larios, displayed behavior that honestly felt far below the level of basic human decency and hospitality that anyone would expect from a Hilton property. There was no patience, no compassion, no willingness to help, and no effort whatsoever to understand the situation. The entire interaction felt cold, dismissive, and focused only on extracting money rather than helping people in need for a simple 2-hour request. What made this even more disturbing: * We are Hilton Diamond members * We stayed at this hotel in previous years * We clearly explained the disability-related difficulty * We only needed temporary short-term assistance * There is no clearly disclosed written policy online stating that short-term luggage assistance is unavailable unless you purchase a room Rather than showing courtesy or appreciation for years of loyalty to Hilton, we were effectively pushed into paying around $220 for a full room simply to receive basic luggage assistance for 2 hours. This experience made it feel like Hilton Diamond status means absolutely nothing at this property unless you are actively spending more money that exact moment. Returning customers, families with disabilities, and even basic human kindness appeared completely irrelevant. Hilton Los Angeles/Universal City should be ashamed that a simple request for temporary help turned into such a cold and humiliating experience.