What a clean and convenient place to stay if you are in town for universal studio. It's also very…read moreclose to Santa Monica beach and walk of fame. There are gas station, while food, and some restaurants nearby. The staff are nice. We need the extra blanket, they literally show up in 5 minutes! I love their Contemporary design with nice arts on the wall. The whole property is so clean and well maintained inside and out of the room. The public areas, fitness room, jacuzzi, patio relaxation area and the complimentary coffee and tea with nice booth seatings are all very enjoyable. They do not provide breakfast, but there's some vendor food you can purchase. It's a very nice place to stay. The only complaint we have is the noise from our upper floor neighbors. We thought we had T Rex or King Kong live above us!

I stopped by this morning while searching for a coffee shop and Yelp led me to Hotel Mariposa. I…read moredidn't realize at first that it was actually a hotel, and the coffee station I saw was clearly meant for guests. When I mentioned I was just looking for coffee, the kind lady at the front desk smiled and told me I was welcome to have a cup anyway; no charge, no hesitation. It was such a simple but genuinely kind gesture that completely made my morning. I didn't stay at the hotel, but this small act of hospitality says a lot about the people who work here. Thank you for the unexpected kindness and warm welcome.

Excellent. Reasonably priced. The room was spotless and comfortable. Robert and staff (Javier) were…read morecourteous and helpful. Convenient location (Universal, the LA subway, lots of restaurants, etc). On premises parking. We'll be staying there during return visits to the area.

Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

This hotel is haunted, especially room 113 if you want to have some very disturbing ghostly…read moreexperiences it's worth the stay. Just bring your own ant spray.

Don't Stay Here…read more -- Stained walls, ceiling, carpet, and bedding. -- Putrid odors (specifically mold, mildew, and vomit). -- No electrical outlet available in the hotel room. -- With no electrical outlets in the room, extension cords were run under the carpet by Mikado staff to power the mini-fridge and lamp. -- Non-working Wi-Fi. -- Mold and Mildew throughout the bathroom. -- Badly stained curtains in the lobby (again, filth, mold, and mildew). -- Filthy floors, walls, ceiling, and all surfaces throughout the hotel. -- Crudely attempted water damage repairs: lumpy walls and ceiling with patches of brown mold. -- Just GROSS. I stayed at the Mikado Hotel for less than one hour and will never return. -- I've reported the Mikado hotel to the L.A. County Building & Safety Department (specifically the Environmental Health Division). The inspector will conduct a thorough inspection of the Mikado property, as numerous code violations are present. Edit: The front desk staff made it extremely difficult to reach the front desk manager (one staff member claimed not to know the manager's name or availability hours). Although a refund was eventually provided for the entire 6-day canceled booking (via Priceline), I had to open a claim with Visa cardholder services for a refund of the $100 security deposit.

The Garland is a boutique hotel that has retro vibes of old Hollywood, maybe from the 60's and…read more70's. The rooms and amenities are all updated however, and if you want to be close to Universal Studios or Studio City in general, this hotel is excellent. They even have a free trolley that runs hourly to/from Universal Studios and a LA bus terminal. Our 3-night stay during Memorial Day was great - comfortable rooms, beds, and friendly service. Rooms had plenty of storage space and charing ports, and wifi is free and fast. They also have an agenda of daily activities like group exercise classes, LA hot dog/taco nights, and classic movies next to the pool. Their main restaurant, Front Yard offers a daily breakfast buffet and ala carte brunch, lunch, and dinner. The only reason for the -1 stars is that their AC is an older, in-wall unit that gets loud when turned on. Outdoor Parking also isn't cheap at $50/night with in/out privileges but that may be typical for the area.

Starting off, when we checked into our room, they had us in a 1 king room, when we had originally…read morerequested a 2 queen room. We had 4 people traveling and 4 people were not going to fit into the 1 king room. When we asked to be switched, they offered us a roll in bed, which was the size of a twin bed, would not fit two adults. When we got up to our room, there was hair on the wall between the shower and the toilet, making us feel like it was not cleaned thoroughly. Our electric car was charging on site and we were running back and forth doing things for the wedding, setting up, etc. No one informed us that there would be an additional charge if we were still parked there after our car was done charging. $58 later and when we mentioned that in our review through the hotel, they said they'd comp our food bill, which was 2 drinks and a fruit bowl, probably $20+. This was disappointing to my mom, who went beyond her means to stay on site for the wedding. This was completely disappointing as we were traveling for a wedding that took place on site. 2 of us were luckily able to stay in the luxury suite which was reserved for the groom get ready room (2 nights). If those stars hadn't aligned, we would not have been able to sleep comfortably in our 1 king room. Also, the suite does not have a microwave in it, we had to request one to be brought up, which I found unconventional. My cousin had their wedding here for how much money my aunt spent between the suite, a bride get ready room, and just the general costs of a wedding, it was disappointing to hear she had a difficult experience here as well. She mentioned that they pulled her away from her son's wedding reception to place her credit card down for incidentals. Why hadn't that happened beforehand? They had her card on file already between all the rooms she booked, so the fact that they took her away from this once in a lifetime experience is ridiculous. She also mentioned that they asked not only for her card info but for her ID. She told them she was not going out of her way to find that when she didn't have it on hand and they were in the middle of celebrating. Needless to say, it was an unfortunate experience this time around. I've been here before and didn't experience the lack of professionalism we experienced this time. The valet service and the staff that supports with luggage were very helpful and kind. It saddens me to have to write such a poor review for such a beautiful place. I have recommended this place to people in the past for general lodging. However, for weddings or any big event, this is not the best of places to host.

It would be hard to express all that is wonderful about this place, there's just too much to…read moremention. The best host and location we've ever had the pleasure of being a part of. Our Bulldogs didn't want to leave and neither did we. Don't miss this one if you have the option... Georgia is a person of magic and nothing but a giver. We may have found the most amazing VRBO but the true gift of the trip was meeting and being hosted by such a special human. She's also incredibly logical, level headed and generous as hell as a host. She's the best yet.

We were looking for a unique venue for our November wedding. We knew we wanted it to be outdoors…read moreand a place for both a reception and the ceremony so that our guests wouldn't have to travel between the two. The Enchanted Manor was the first place we looked at and we both felt that it was the right fit. Georgia has created a little oasis in her back yard that we felt fit our vibe - lowkey, but classy. We had booked originally for approximately 60 guests, however once all the pieces fell into place we were closer to 50. Unfortunately our guest count dropped below 50 just after our window to let Georgia know, but she was kind enough to offer us the price difference. We applied that balance towards renting some heaters and lighting the fire pits as the weather got colder than anticipated, as well as to handling the trash. (Pay attention to the contract, you are responsible for removing trash or there is a fee.) One thing I didn't realize before booking was that there is space for a kitchen, but it needs to be built out for your event, so make sure you consider that into any costs. Georgia was really helpful and responsive to all of our questions (we had so many) and anything that we couldn't do she had very reasonable reasons. (For example, at one point I thought I'd like confetti, but she explained why she doesn't allow that on her property which made total sense!) The weeks before I became worried that there wasn't enough decor, so we bought some items that we ended up returning. Once the rentals arrived, combined with the lighting, everything was beautiful as it was. Though there is excellent lighting, I would recommend watching your step as we did have a few tripping incidents (that were not alcohol fueled in some cases) as the ground changed. It was more due to the way things were spaced and we'd have to make sure to look down as we stepped around things, but we managed to survive. We've started to see some photos and everything looked beautiful; it was a romantic but relaxed vibe which was just what we wanted. I worried it wouldn't feel like a wedding, but it did. Georgia was a gracious host, our guests enjoyed her home (we made sure to tell them that they could rent it as well for an overnight getaway) and we can't wait to start reading her book. She gave us the sweetest compliment after, saying how kind our guests were and how that spoke to who my husband and I were as well. We stayed in touch after the wedding and I hope we meet again in the future for events or just a dinner to hear of her adventures! PS - her cats were big hits all around, too!

I checked in and had a nice time at my favorite brand of Hilton: Hampton Inn…read more I like the breakfast they offer, the pool option, bathtub, exercise room plus great customer service. Room was comfortable. We had a nice stay to celebrate a high school graduation. Thanks for confirming my favorite brand of Hilton.

Stayed in room 215 for two nights. Room was nice and tidy. No problems with room. Breakfast was…read moregood. My kids didn't like the orange juice. They said it tasted funny. I didn't try it. Hotel lobby was nice and tidy. My kids jumped in the pool. They said it was heated. I have nothing to complain about. All went well. Thank you Hampton Inn!

Lobby is maintained well and kept clean. Even though it is small, there is a lot of comfortable…read morecouches and seats to lounge in. The bar and continental breakfast has been closed as stated on the site, for several years now. There is free coffee and juice (water, apple, orange, and cranberry) though in the lobby. Coffee/latte machine is pretty high tech with several options to choose from on the menu. To be honest, for the bar and breakfast here there is probably no chance that it will open again. Although there are spaces for them, so maybe costs are cut here with less staff. Staff are friendly when you approach them. Parking is private in an underground garage and it's $10. Pretty pricey if you are here for many days, but it is what it is. Wifi is free with room, although it was slow for me so I just used my hotspot. Right now there is construction happening across the street. Other than that, it's a very chill and quiet relaxing spot. Good to be at especially for Universal Studios, under a 20 minute drive during morning rush traffic. I think it's only 2-3 miles away. Location is prime if you want to walk: Several restaurants, shops, and bus/train station is a block or so away. There even is a fire station nearby so that can get noisy sometimes in the middle of the night. You can also use an app to order breakfast or dinner to your door!

They need to improve the parking situation because if you go out you don't find a spot to park you…read morehave to park out side the building plus you have to paid 11 dollars per day without have a secure spot to park.

****TRAVELER BEWARE ***UPDATE*** TRAVELER BEWARE****…read more After speaking with AAA to get a refund, the hotel lied to AAA and claimed they checked our room and found no roaches. I am so glad I took pictures of the roaches in our room. The hotel tried to keep $233 dollars of the $466 dollars because they claimed we stayed in the room and that we didnt report the issue with them! All lies! When the roaches were discovered we left the room within 20 minutes of getting there and reported to the front desk where the guy seem to not care. I found out WHY he didnt care. Other reviews on tripadvisor and google reviews reported the same thing ROACHES IN THE ROOMS. He was used to such reports! Then LIED about it! I had to contact my bank because AAA would not help! It seem like the AAA rep WHO I WILL ALSO BE REPORTING, agreed with the guy because they were both INDIAN! I filled a fraudulent claim with my bank and provided pictures to back up my claims to get my money back! THIS PLACE IS A DIRTY! SCUMY! HOTEL! DO NOT STAY HERE! Be sure to monitor your debit cards if you do stay here because they seem to like to make additional charges on your card AFTER you have checked out! DO NOT STAY HERE!! BAD BUSINESS PRACTICES AND THEY HAVE ROACHES!

Courteous and customer focused front desk! NO deposit charged at check in as well! Amenities here…read moreinclude: swimming pool, vending machine, complimentary hot breakfast, complimentary WiFi and ice machine on every floor! Inside the room you get all the standard amenities including: flat screen TV, work desk with office chair, sofa chair with tray side table, full length mirror, microwave, refrigerator, coffee maker, ironing amenities, closet, hair dryer and complimentary toiletries! Only complaints are: NO fitness center! NO guest laundry!

4.5 My family and I stayed at Hilton Los Angeles/Universal City when we visited. We chose this…read morehotel to be closer to Universal Studios Hollywood. Upon arrival I noticed that the lobby area was nice and had places to sit. I also noticed that there was construction as part of the area was closed off. We walked over to the reception desk and were met with smiles. The people that worked there were very friendly and helpful. They answered our questions, checked us in, and we were off. We got two rooms for our stay. Photos are from the room my husband and I stayed in but the room next to ours where our adult kids stayed was almost identical. The room was spacious. It had a decent sized bathroom and I liked that the bathroom was spread out in sections. The actual room had plenty of room to move around and the view was nice. The beds were very comfortable with soft pillows and sheets. The bathroom towels were typical. We stayed for several days so we used the cleaning service several times and they always replaced our towels and tidied up the room. My only complaint is about the toilet paper. It's very thin and not soft enough. We bought some extra at the local grocery store. Overall Hilton Los Angeles was a great place to stay while vacationing. It was close to the theme park, it had a shuttle to get there and back which was convenient, the service was really friendly, and the room was comfortable.

First, I had to message twice on the chat app to get the digital key to activate and set up…read more Secondly, the bathroom didn't even have any hand soap so I was forced to use the shower gel as hand soap to wash my hands in the sink. Third, our room didn't get cleaned even though the "do not disturb" sign was off by noon and I asked for a room cleaning and they only brought me literally 2 towels. I don't even know how this hotel is rated 4 stars and I stayed so many times before and never had this issue. I would like someone to contact me about this. Also, when I called and asked for the room to be cleaned or why it hasn't, the lady was rude and said she'll "call for a refresh". Like why pay for additional nights for a Hilton if we can't have our room cleaned properly. I really think the owners should hear about this experience.