Let me tell you a story. Earlier this year I was in the process of buying a house, and I was using…read morethe same broker I had used for several previous transactions. This was my first "large" purchase, and what seemed to start ok went downhill quickly. I had a couple of start and stops with different investors and was in danger of losing the deal on the house altogether. In order to procure the house, I was advised by this broker to take out a hard money loan with a promise that he would be able to make things right. One month later, he still had not made things right and proceeded to tell me that he would not be able to close the deal for me. In other words, he hung me out to dry. Besides being righteously pissed, I was now in a very hairy situation with a short term loan with sucky terms and no path forward. To add injury to insult, my credit score had declined over the few months due to expenses I had to take on, and my reserves were much lower. In other words, I went from being a slam dunk prime rate approval (except for the fact that my broker couldn't seem to actually make this work!) to an uphill battle in a very stressful situation. I am an avid 710 ESPN Radio listener and had heard ads for Tom Schwab and Westwood during the Brock and Saulk show. The ads sounded great, and I was in a pretty tough situation, so I chose to give him a call. I explained my situation, and he committed that he would find a solution. In parallel I called a few other brokers and explained the same situation to them, with similar promises of being able to find a solution. Other brokers were fairly non-communicative, but Tom, Ashley, and the entire team were great about staying in touch and keeping me apprised of the situation. Some people go the extra mile, but Tom went the extra many miles, exhaustively exploring options to find the best fit for my unusual situation. In my situation he had to be the broker rather than the lender, which was not his preference, but he treated me like a first class citizen the entire way. He came up with multiple options and worked them in parallel in case some of them ultimately ended up not working out. This was a good thing, too, as it is amazing how flaky banks and mortgage lenders can be. Even with a few of the options not working out and a lot of stress and frustration along the way, Tom was able to deliver a solution that solved my immediate problem with a future path to get into an even better state where he would be able to act as the lender. And the other brokers I called? Crickets. After a few exchanges they all went silent. And my original broker? He and his boss stopped responding to my emails and phone calls. But Tom? He never stopped working until he had a solution. I find this even more impressive that he is also the President of Westwood. He could have given me to someone else or decided early on that my problem was too challenging, but he took it on personally and showed me that there are mortgage lenders that are trustworthy, ethical, and appreciate a challenge. One other thing to call out is that there is a wealth of experience here. Tom can clearly do the standard prime mortgage, but he is able and willing to explore creative options in the non-QM world to ensure he can meet your needs. This level of flexibility and overall knowledge makes him an invaluable partner who will find a solution for you. I was also impressed with Tom's humility. Throughout the process I would thank him for all of his hard work, and he would constantly tell me that I shouldn't be thanking him since he hadn't delivered results yet. He was not satisfied until the loan closed. Once it did, I thanked him again, quite profusely, and this time I told him he had to accept it because we had crossed the finish line! He laughed and agreed and then thanked me for my patience! Tom is made of gold, that is for sure. I own multiple properties and plan on continuing to buy properties into the future, and I can assure you that Tom is a lifelong partner for me. Additionally, I will be referring him and Westwood to anyone I can. If you want a mortgage lender who is ethical, trustworthy, transparent, will be a true partner, AND gets the job done, then you should absolutely call Tom Schwab and Westwood Mortgage. They are the real deal.

This is the second time I used Westwood Mortgage for my refinancing. Tom and his staff are…read moretop-notch! Both times everything went very smoothly. Tom and his staff were super responsive to my questions. I highly recommend Westwood Mortgage!

We recently purchased our first home with The Awesome Nossum Real Estate Group and with that, we…read morewere introduced to Dan Keller and his team. Throughout the whole process, Dan and the entire team were absolutely outstanding to work with! They had us pre-underwritten within just a few short days and once we put in our first (and only!) offer, his entire team was looped in on where we were in the process and what they needed next from us. We were given weekly email updates, had Tuesday phone calls to ensure we had a platform to ask any/all questions and then provided immediate responses/follow up to our emails. On top of outstanding communication, knowledge and follow through, they are also just kind, genuine people! They were so good to us and truly helped us to celebrate that moment that our loan was finalized on the day we were closing on our house. We knew immediately after meeting with Dan that he would be our mortgage broker and I'd recommend his team to any and all looking to finance a mortgage.

This team of professionals completely ROCKS! We were moving from out of state, and we wanted to buy…read morea home. We had a tricky situation due to the fact that my husband had not started his new job yet, and I was unable to qualify due to a crazy foreclosure situation. Dan, the other Dan, Jason, and everyone else completely had our back! If you are looking to buy a home, go to Dan first! Don't even look at a house until you talk to him and see what you can afford. We had a pre-approval letter in hand when we shopped for homes, and when we found the right one, we were able to make an offer, have it accepted and get everything done in LESS than 30 days! And, all this work was mostly done electronically from out of state! The icing on the cake? The night we moved in to our new place, Dan had pizza delivered to our door!!! Have you ever heard of ANY bank doing that? TOP NOTCH service all the way! Thanks to all at Dan's office that have made our home ownership dreams possible!

David and his team are the absolute best. My wife and I took his free first home buyers class in…read moreJanuary. We thought we had to move away to buy a house, and David provided free advice and referrals. Turns out we couldn't leave our home state of 20+ years and David and his team helped us every step of the way. David is one of those rare teachers who is endlessly patient and you can feel his passion for teaching and helping people achieve their dreams. I am not even kidding- we are huge fans of him. He completely demystified the whole process that was terrifying for us. He went over the numbers time and time again and answers every email we had the same day if not the same hour. We can't recommend him highly enough.

David Haley and his assistant Jan at fairway mortgage are absolutely amazing. We were first time…read morehomebuyers who had no clue how the market or anything worked. David always took our calls day or night and was so helpful he would get on zoom calls and walk us through the entire process. He made everything even stressful times a great experience. I truly believe he helped us succeed at our dream of being homeowners. I cant thank david and jan enough! Definitely recommend

The home buying process is terrifying, never more so than in this current market. Prices keep…read moresoaring, people are waiving inspections, and then you fall in love with your dream house and would feel wrecked if it slipped through your fingers. Cue Dave and his team at NAF. This guy went so far above and beyond to help us secure our dream house. From helping us with our approval to spending time on the phone with the sellers to assure them we were solid if they accepted our offer . . . it is DAVE we credit with the sellers choosing us to buy their house. From that point on, Dave was there at every turn to be sure there wasn't even the smallest hiccup. It was smooth sailing, and he even entertained a phone call when my husband and I couldn't agree on an element of our financing that had us hugging it out when we hung up. Can you credit a mortgage lender with possibly saving your marriage? I'll let you be the judge on that! Truly, even our dumbest questions went well received and answered. Even on a weekend evening! I'm not sure when he sleeps, certainly not while he was on the job for us. He was readily available at every step. The guy was a dream to work with and we are now settled in our forever home. Eternally grateful, and will recommend for the rest of our lives. Thank you!

What can I say about NAF that isn't obvious from the first interactions with this team? If you…read morecall, you'll notice their friendly staff who is beyond responsive. That's not really why you're reading reviews though...you want to know what kind of people make up NAF. Simple- Dave assembled a team of caring professionals who are knowledgeable in their craft and are able to break down these complicated topics into bite size pieces. They were with us every step of the way and never failed to pick up the phone or respond to a text. You might shop around and find a slightly better financial setup, but you open yourself to all sorts of unforeseen things. NAF will help you close on time and without any last minute hidden fees.

Two years ago when we purchased our home, Shane Kidwell and the company he worked for were highly…read morerecommended by our Realtor as having a solid, great reputation in the area. Getting approval for our loan and the company's preparation of closing documents took an enormous amount of time! Finally we signed on the last day of our Real Estate Purchase Contract Agreement, but it turned out documents had been prepared with the wrong closing date, making all documents invalid. Thanks to our Realtor going to bat for us, the documents were redrawn and we did close but with only minutes to spare! Overall, we found the loan process frustrating but figured ours was probably an exception and not the rule. When our daughter and her husband wanted to refinance their home recently, we recommended they work with a local lender. Because of his reputation, we recommended they talk with Shane. A few frustrations were encountered by them as well. FIMC didn't lock her in on the first day, even though they had said YES to the loan, so by the time they did the lock a few days later, the rate had increased. The "loan file" changed hands multiple times and as a result she was asked to submit the same documentation multiple times because of it. (We also had that same type of experience with our loan!) Days would go by without her questions via email being answered or getting a response to messages left by phone. Within a month after contacting First Security Bank loan department and a hassle-free experience, their loan was approved and they got the type of financing they desired. I commend Shane for contacting me regarding my review and wanting to set things right. Maybe our experiences were just difficult cases beyond their control. I guess time will tell.

Glenn and his team are perfect to have on your team when you are trying to get a loan. They…read moreprovided advice and kept the communication flowing throughout the whole process. This is our 9th house, but there were still new things to learn and Dwell Mortgage was there the whole time supporting us. I recommend Glenn and his time if you are in the market.

I have been in the market for a refinance package for several years, and spoke to a number of…read morebrokers at different companies. I knew what I wanted, but with most of them all I was able to get was mumbo-jumbo and double-talk. Chris Hill was clear, concise, to the point, and explained exactly what he could offer in terms that I could understand and in terms that were important to me. It took several weeks to close because of some technical issues, but the final deal was worth the wait. My thanks go out to Chris and the team at West Capital Lending.

Ten stars (can I stop there?). Chris is a wonderful person to work with. We had a "non-standard"…read moremortgage (short time flow due to an existing lease expiring; our cash from family members; language and culture). Chris was patient and hard working. We got a good deal and closed w/n 30 days. I definitely recommend Chris and would go to him in the future.

Their agent would say anything to make a sale. He promised anything I was being offered by…read morecompetitors knowing he will not have to be held to his promises because as soon as it closed they sold the loan. Stay away and don't buy a condo at Suncadia it is a trap.

I am a Realtor with Hauer Home Team. Working alongside Mark and his team was a breeze! They were…read morecommunicative to my client and I, open to questions, and on top of deadlines. I know I can rely on them to get the deal closed. Thank you for all your hard work!

Jon was one of five in a list of recommended loan agents provided to me through my real estate…read moreagent. I contacted all 5 at the start of my loan process, and Jon was the clear "winner." He was prompt in responding, had a great website and other methods of communication, and was the most understanding of my vague (at that time) yet somewhat complex financials. Jon walked me through the entire process and was sure to only request the minimal necessary information at each step, something that was very important to me. I had many questions both at the start and throughout the entire process, and Jon was careful to answer all of them. I also very much appreciated his weekly check-in calls during the process. We were able to close quickly which is important in the Seattle market. Thank you, Jon, for your help in securing my new home!

Jon is easily the best mortgage broker that we have ever worked with. From our first interaction…read morewith him while we were considering other brokers (he won us over with his current, easy to understand document upload tools) to our very last minute closing issues, he was attentive, knowledgeable and helpful. His advice was solid and thoughtful. In a very competitive housing market he was almost insanely reliably responsive, much more so than it is fair to expect. In the house we ultimately won, we asked for an updated approval letter well after the close of the workday and, still received it that night. Along the way of our housing quest we bid on and lost an offer and he was gracious in the acknowledgement and support. In our ultimately successful offer, we had a miscommunication about insurance and he handled it professionally, and then we had a very last minute issue with the underwriter - necessitating many things including a conference call with the IRS, and he was with us in every step, seemingly like we were his only client (we very much were not). He uses a very hands on approach, and even swung by our escrow signing to apologize for the last minute stress and issues (even though they were not his fault) and thank us. My husband and I highly recommend Jon and his team, and would work with them again in a heartbeat.