the entire staff is pleasant, patient, kind and knowledgeable!…read moreAlison and her team have shown me outstanding support and respect. this is a 5 star organization. I would encourage anyone [and have) to seek out their counsel.

Another year has gone by with Dan White and even though CD rates are up around 5% again, my fixed…read morerate is still 2.65%. Be careful, my first rate was for one year only and then went down (I was told because the rates went down) Now after rates have been up for 2 years, my rate has not risen. I got a call about my first rating and they asked what they could do to fix it, I said raise my rate - heck if they invest my money in CDs, they will make 5%, so pay me 4%. I understand the caps on market wins (because they make sure you don't lose money) but with fixed income, it should be close to market rate (especially since it resets every year.

I dreaded shopping for home and auto insurance. I have to say that that Michelle and Songja at the…read moreState Farm agency made it simple and even fun. They are great to work with and saved me a bunch of $$$. Be sure to ask about umbrella coverage options!

Four fourteen years my business & personal insurance has been handled by this very capable team…read more They are the best

My car is in Florida but I live in PA. When I was going back to Florida for the winter, I realized…read moreI did not have valid plates on my car and needed new plates instantly. I had contacted a different auto tags place near the wine and spirit store. She never got back to me. I left 10 messages and emailed three times. I got tired of waiting. So, I went to April. In ten minutes, she was able to issue me new license plate and new registration. She was so, so helpful, cheerful, and efficient. In ten minutes, she handled a problem that the other agency couldn't handle in two weeks. I am SO grateful that I contacted her. I can't give enough stars to express how great she is. I hope everyone goes to see her!!!

I've been utilizing this agency for over 10 yrs. April is amazing and she has always given the…read moreright answers to all questions. I definitely recommend PA auto tags and service to anyone in the Media area, she will get it done.

We had such a positive experience working with Poland & Sullivan for our insurance needs during our…read morehomebuying process. We spoke with Jon, who was kind and professional and so helpful for us as first time buyers. Jon helped us find the perfect policy that suited our needs and even helped us to bundle our home and auto to save us even more money. We also got to work with Missy who was so easy to work with and helped us get both of our policies set up and make sure that nothing got missed. Both of these individuals provided us with top tier service like we were long time customers instead of first time buyers. I'm so thankful we got the opportunity to work with them!

Becky was super helpful and was as professional as anyone I've ever dealt with. She clearly had my…read morebest interests at heart as she guided me through the process and I'm very satisfied with the results.

I called in early September to discuss working with Broadbent Insurance (I had 7 policies with…read moreLiberty Mutual). After not having heard from them for weeks, I called and was told that the person assigned my job had a family emergency and that another guy was taking over. I emailed him all my LM policies, said I hoped the other person was OK, and....never heard back. I called about once per week and was usually told he was on the phone. One time I was told he'd email me some quotes (never came). On like the 10th time I called, they put me through to him and he basically told me there was nothing they could do. Meanwhile---an online broker managed to save me $700 on one policy alone. I continue my search.....

I have had my insurance with Lisa for years and I have always been treated like family since day…read moreone. She is honest and will work endlessly to bring you a sense satisfaction. Her staff are always so upbeat and helpful. I highly recommend giving Broadbent Insurance a call.

Not only did we save a lot of money but we got much better coverages in our policy as well. I…read morehighly recommend calling MJB.

I visited MJB on a whim because my Auto Policy was coming up and I figured I'd give a local…read morebusiness a shot at quoting my rate. As soon as I walked in I was greeted with a "How can I help you today sir?" Which you don't hear much anymore this day and age. I explained my situation and they told me they'd be glad to quote me they just needed a little bit of my personal and automotive information. While providing them my information I was asked if I'd like some water or iced tea. I gladly accepted the offer. As they ran my information they asked all the pertinent questions about what level of policy I'd like, different coverage options, and prior experiences with other providers. Once the quote came up it turned out that they were saving me over $750 dollars a year because my prior coverage had add-ons and hidden charges that I didn't read into within the fine print of my previous online provider. 3 months later I went back when my home owners policy came up and they did it again. Once I bundled the two my rates were cheaper on both ends. I never would have remembered that my home owners policy was up but Mike gave me a call 2 weeks before to remind me. That's customer service!!!! Now every now and then I stop in to say hi and they're always excited to see me. They even bought lunch once and refused to accept any money. TOP NOTCH!!!!

I just bought car insurance from Mr. Ninerell. He did a top job explaining the remarkably…read morecomplicated system, answered all my questions, and put together a package that I believe suits my needs. It can be a lot of work to sign up a customer for car insurance-- a couple of phone discussions before the sale, an hour+ of face-to-face work filling out forms, plus a little follow-up support. The other agencies I'd called all had problems. Agents who didn't know what they were doing. Quoting prices before even asking me what my needs were. Insisting that they needed my "Social" before they could give a quote. Automatically assuming I wanted the cheapest policy. It's a tough job to do properly, tough for both customer and agent. Note that most of agents' time and effort goes into selling the policy and getting the initial choices made and paperwork done. They don't earn a lot considering how much they have to do. But subsequent annual renewals --ah!-- require just a quick Hello-How-are-you phone call. That's when their initial investment in you the customer pays off. Mr. Ninerell's current location is 15 Bala Ave.

Second year Cynthia has done my mother's taxes. Absolutely a perfect experience. Sold mom's home…read morelast year and unfortunately she passed recently. I contacted Cynthia and she walked me through the process to file mom's final taxes this year. She responds quickly, YES even during tax season and makes things easy. HIGHLY recommend her.

Only way to get good service is by being WHITE!!!! I've been waiting all year for my taxes to be…read morefiled. It took for me to tell them to just send my paperwork back before they decided to file it. I've told them numerous times that I was homeless. Instead of them explaining that something needed to be done differently they pushed my paperwork off to the side ignore all phone calls never called back never returned any emails and every time I did try to reach out to someone it was always a message that they were on vacation or out of the country or office. There was always something. I would email Cynthia but get a reply from Marie stating they weren't in the office. Or I'd call and get the voicemail and no one would return my call. They would copy and paste the same email rather than call and explain exactly what they wanted or needed. I would send something and no reply. Or a reply of it being something they already had. I just want the same service the WHITE PEOPLE get!!!! If I received the same service then why I never get a call back? Why did it take for me to tell you to send me my paperwork and I'll have someone else do it in order for you to get something done? And now you want me to pay? For what? What did you do? You didn't answer any of my questions you didnt work with me for me to better understand what you needed or what you were doing. So what am I paying for? For being mistreated? For not receiving the services that you told me I would receive? Make it make sense. I send a email on 09/29/25 and don't hear back from them until today. No phone call or anything. Just an email stating my return is done and I needed to pay. In the photo is my message to them two weeks ago. And then their reply to me today. And on top of it all it's a bunch of different emails from different people.