Sometimes I'm woefully technologically inept as a millennial, and trying to buy insurance online…read morereally exposed me until Linda saved me. I submitted an inquiry to the office and heard back within 24 hours. She was so exceptionally kind and attentive to my needs, helping me find the best rates while keeping a friendly conversation going the whole time. You can tell she enjoys helping her clients. I was referred by a friend and will continue the tradition and ensure to refer my friends to this office for their insurance needs! I was telling my dad how much she was helping me, and the only thing he had to say was, "Is she wearing khakis?" -_______-

I never write reviews but I feel I need to warn potential customers about Henry Nace and his…read moreoffice's negligence and borderline scam tactics. I moved to Pennsylvania from another state and needed to either 1) transfer my current State Farm policy to PA or 2) get a new policy with another insurer. I called Henry Nace's office and spoke to Sandra who gave me a quote for transferring my current policy to PA. It seemed a little high so I said I was going to get some more quotes from other agencies and would let her know. They next day she called me back with "great news"--she got the details of my drive, safe, and save record (State farm's phone app that tracts driving) and she could transfer my discount to the PA policy, saving me a good amount of money every month (~$40). Given this information I decided not to shop around and just transfer my state farm policy. Sandra told me I could keep using the transponder (bluetooth thing that connects to drive safe and save app) I had from a previous state even though a new one was coming in the mail. The message I got was just do as you've been doing since this is a policy location transfer and I was good to go...WRONG. Turns out the drive safe and save discount/record cannot be transferred from between states due to PA insurance laws. No one from Henry Nace's office reached out to tell me this, they just charged me more with no explanation. Also apparently I needed to use the new transponder and deleted and redownload the app. No one told me this, they sent me a few texts that were marked as spam by my phone, but I thought I have the app what are they talking about. I ended up losing the entire discount (~$50/month) because I didn't set up the app in time. I reached out to Henry Nace's office many times and they continually refuse to take any accountability for giving me incorrect information. I have explicitly asked for an apology and have not received one, they continually to blame me and deny any wrongdoing. I have filed a complaint with state farm corporate and have switched to another agent in the area. Prior to this I have only had great experiences with state farm so I recommend using another office.

Second year Cynthia has done my mother's taxes. Absolutely a perfect experience. Sold mom's home…read morelast year and unfortunately she passed recently. I contacted Cynthia and she walked me through the process to file mom's final taxes this year. She responds quickly, YES even during tax season and makes things easy. HIGHLY recommend her.

Only way to get good service is by being WHITE!!!! I've been waiting all year for my taxes to be…read morefiled. It took for me to tell them to just send my paperwork back before they decided to file it. I've told them numerous times that I was homeless. Instead of them explaining that something needed to be done differently they pushed my paperwork off to the side ignore all phone calls never called back never returned any emails and every time I did try to reach out to someone it was always a message that they were on vacation or out of the country or office. There was always something. I would email Cynthia but get a reply from Marie stating they weren't in the office. Or I'd call and get the voicemail and no one would return my call. They would copy and paste the same email rather than call and explain exactly what they wanted or needed. I would send something and no reply. Or a reply of it being something they already had. I just want the same service the WHITE PEOPLE get!!!! If I received the same service then why I never get a call back? Why did it take for me to tell you to send me my paperwork and I'll have someone else do it in order for you to get something done? And now you want me to pay? For what? What did you do? You didn't answer any of my questions you didnt work with me for me to better understand what you needed or what you were doing. So what am I paying for? For being mistreated? For not receiving the services that you told me I would receive? Make it make sense. I send a email on 09/29/25 and don't hear back from them until today. No phone call or anything. Just an email stating my return is done and I needed to pay. In the photo is my message to them two weeks ago. And then their reply to me today. And on top of it all it's a bunch of different emails from different people.

Ron was straight and to the point. I really appreciate him. He made my transition from my current…read moreinsurance carrier to State Farm effortless. I was able to save a substantial amount of money by bundling my policies. I highly appreciate and recommend him.

I had an excellent experience with Dena at Raleigh Collins State Farm Insurance. She was very easy…read moreto work with and she got me covered the very next day

I've been using Curtis and Qwest for several years now…read more I recently had an issue. I called Curtis. He said let me see what I can do. 1 month later 60 point increase!!!!!! A++++ when you need help call the best.

After paying for the service, I was sent forms by email requesting authorization and personal…read moreinformation. Upon completion of the on boarding paperwork, Curtis Henderson called me on the phone and outlined his proposed plan for repairing my credit. I completed all the task that he had requested of me. Since that time, I have let several messages for a status update. He has not responded in over a weeks. This is very concerning.

I have been with this agency for a few years now. Very happy with them. My homeowners policy was…read moreabout to renew at a slightly higher amount, so Jacob called me out of the blue to see if we could save some money in other ways. Great service.

I just switched to G&H from another carrier after over 15 years. Best move I ever made…read more Bob was thorough, accurate and easily available, professional all the way. Thanks,

Melissa was very patient provided excellent customer service with a lower quote couldn't be more…read moresatisfied Pamela

Les Moore-State Farm is simply AMAZING!! I'm proud to say, I've been with them for over 20 years…read more They have been providing the best automobile, life, home, disability insurance and much more not only for me but my family and friends for many years! I truly appreciate Mrs. Melissa Bennett for all her hard work, dedication and services. Thanks Mrs. Melissa for not only advising me on the best policies that would benefit me, but always having a listening ear when I needed to talk. thanks for you're encouragement and motivation! I will continue to refer as many people as I possibly can to Les Moore- State Farm especially if they're looking for great rates, quality service and treated more than just a customer! You're in great hands with Mr. Les Moore and Mrs. Melissa Bennett. Danielle W. PhiladelPhia, PA

Went here on Friday for title and tag services. Amazing service, staff was professional,…read moreknowledgeable and friendly! Highly recommended!!!

We needed help with our wills and Mike was busy but he had his associate Molly help us.she was…read morefantastic, so helpful and kind. Great customer service.