Fast response. Ended up having to replace the item, but they were great to work with as far as…read morespeed in communication

Couldn't fix but lowered the cost of evaluation. Part…read morethat was needed is not available.

He wasn't sure what was wrong for certain. Then he was to fix my ice-maker and left…read more Wasn't perfessional.

Came in and fixed the dryer quickly and cleaned the dryer as well. (Lint inside the blower area)…read more Nicely done!

I've used Doug for a long time. First was my ice maker. They can't figure out why it won't work…read moreproperly. They were here 4 times just for the icemaker. Recently, my stove, washer and dryer all went out at the same time. When Doug left, dryer wouldn't work. The light wouldn't even come on. He ha d to come back to fix that. When he left all of a sudden the washer hose was leaking. Funny that it happeed as soon as he left. I called him back and he said he'd call me the next week and work me in. 2 weeks later, i called him back. He told me that since im not in Mustang, he waits until he has another job in the city​. He said hw would be out the next week. That's 2 weeks for something that should have been fixed in the first place. When he FINALLY got there. He wanted to charge me another service call. I'm done with Doug and I will not be calling him ever again. I read the other reviews and honestly, I don't care if he is a veteran. Check things before you leave and make sure it works. Beware of this company. Btw, my ice maker still doesn't work correctly(3 years later).

Doug is wonderful. So professional, friendly absolutely kind. He was a blessing! Doug was on time,…read moreefficient, knowledgeable. Took care of the problem without issue, timely and extremely reasonably priced. I will not use anyone else going forward and will recommend him to all. Thank you Doug such a great, stress-free wonderful experience.

I have been extremely disappointed in the service and lack of communication. After numerous calls…read moreand voicemails I have left without any response over several months. My refrigerator has not been working properly since April 2026. My HWC has called them several times and Branden says he will submit the repair report needed and my HWC says he has still not sent the report. I need the repair completed so I can be done with this and have a working refrigerator. After four months, it's now the middle of August.

This company was by far one of the best appliance companies I've had the pleasure of working with…read more Kevin, their technician is very knowledgeable and very personable. They did not take advantage of me and they gave me a very affordable price to fix all of my appliances in my home. They were so great that I recommended them to my neighbors and also to my friends an families. Thank you again Kevin and thank you again "Traveling Man Appliance Repair" for your great service.

Great service, helped us avoid unnecessary costs which goes a long way in establishing credibility!read more

Nothing but good things to say about this company. Service technicians are professionals and so…read morehelpful!

The most pleasant people ever. I have used Bob's for many years on all my appliances that needed…read more"fixing"!

Jeff Eventually yes you did call and you came out and…read morecompleted the job I paid you in advance was my choice I understand you are a small company and its just you Once you told me what happen then I understood your situation All I need would of been a text back sooner than later and I would not of written the review at least that one but at the end you came through and completed job and I thank you

This company keeps your money for parts, never calls, never txts or shows up! FRAUDULENT…read moreFRAUDULENT! No dryer for 2 weeks before I called a local company, came right out, repaired with speed queen parts for $220! Jeff want $300+ for 3rd party parts! This guy is a joke, cheater and lies! NEVER NEVER CALL HIM OR PAY UPFRONT!! Scammer and I have reported him to BBB in Lawton and OKC.....

I just had a 5-star experience with Brittany and I wanted to share. Brittany, who was masked, came…read moreinto my home after I called to have my side by side refrigerator looked at the day before. It's a $99 fee for them to come out and diagnose the problem. She was here for around twenty minutes and found it to be something outside of my price range. She offered a discount and a waiver of my $99 fee but I ultimately passed on a repair. She did not try to sell me anything and only tried to change my mind once. I appreciate the lack of sales since she was in my home.

I honestly wish I could give a lower rating. I called Mr.appliance to give at least a diagnosis of…read morewhat was causing the issues I was dealing with which was my washes not completing washes at all whatsoever. I did the initial troubleshooting so we can narrow down what was causing it. Still the tech was unable to fix what was causing it. We ran 2 quick washes with 0 load on the wash so the issue would not arise. I myself looked through forums and websites that could lead me in the correct direction and it ended up needing to be my washer needed a calibration. I payed 200 (really 194) dollars for someone to come out and tell me something I already knew was going on. With so many years of service I would think that figuring out how to get to the system service mode would be a thing any tech could do. Apparently not. I wish I could get a refund seriously.