I had some questions about off camera flash.I arrived with two flashes, my camera as well as a off camera flash controller. Rachel knew from the moment I walked in I didn't plan to purchase new equipment. She was wonderful.. Patient, knowledgeable, and so very helpful,.. She solved all my technical issues. How lucky for me and how wonderful that Mike's Camera employees such a great staff. read more

I got my passport picture taken by D. He was so patient! I kept asking him to take another photo since I hated getting my photo taken without a smile! So he kept shooting until I got one I liked! read more

If i could rate this group of incompetent tools half a star i would. Placed an online order on a Friday, Tuesday package still hasn't arrived. I called, they didn't have it in stock at all. Sorry, nothing we can do. ZERO COMMUNICATION, it was $1200 for the item and $100 for expedited shipping. Again ZERO COMMUNICATION. Talked to some guy who was completely useless and got some mumbling response, id get more information having a phone call with my cat. read more

I went to Mike's in Boulder to buy a picture frame and discovered they have a full service framing department. Krystal was incredibly helpful and worked with me to find the right color mat for the frame I selected. She was able to customize the size of the mat and the glass to eliminate the white border on the photo- all at a very affordable cost. Moreover, the job was done more quickly than promised, and Mike's reached out to tell me it was completed early! Great customer service. Will absolutely use them in the future for all framing jobs! read more

Purchased an Olympus OM-D E-M10 Mark IV from this place in Boulder 8 months ago. After using it on a recent trip, noticed the battery compartment cover is missing - who knows where it fell off.? I called the store for assistance/replacement and the response was - "oh, that's not good. We don't sell those". I asked to be directed to somewhere to purchase and the same unhelpful response - "well, I really don't know and can't help you". This is not an inexpensive camera. I wasn't asking for them to in any way to warranty it, just help me find the part to repair it. They didn't even want to try to help. So disappointing. This review will be posted on as many websites as I can find to deter people from buying here. There is not customer service after the sale is complete. read more

Everyone at the photo area is really kind and helpful. They tracked down my scans and called me when they found them after work. Mac also has great jokes. Thank you! read more

This shop is very nice if you're looking for any camera gear. However, the employee working near the canon lenses was very rude and it looked like she had better things to do. Over all would recommend the shop read more

great pricing & got my film camera developed quickly! I ended up buying a membership for developing too which is a cool concept!

I have really wanted to use a local film shop to get my film developed (and purchase any camera needs), and I have been a part of their smiles club as well as a customer for over 4 years, but more and more when I come in to pick up film or purchase something, I have been met with a seemingly rude and condescending tone for the specs that I've need such as not cutting the film or pushing development or even because I brought black and white or slide film in. I've probably spent over a thousand dollars in developing fees, but I think I'll be looking for somewhere that is a bit more kind. It's not worth it anymore to try and work with this shop.. I hope it's just my face and other people have a better experience... Two stars because they have most everything you'd want, but their customer service is terrible. read more

I am very glad we have a real quality camera store in Boulder. Before I moved to Boulder from Ohio in 2012, I bought my camera equipment online. What I like about Mike's are the products they have in stock and the knowledge of their staff. Mike's has helped me transition from Nikon to Sony, from DSLR to mirrorless and from photography to video. A few years ago I bought a small high-quality tripod from Mike's. I loved that tripod because it was so sturdy and solid. I recently was using it and I turned a knob hard enough that it broke. I was surprised that it broke but I felt like it was my fault. I took the tripod to Mikes's to see if it could be repaired. If it couldn't be repaired, I planned to buy another one. I assumed that it could not be repaired and it was my fault that it broke. I explained the issue to a salesperson. He asked me to wait while he looked into whether they could repair it. The salesperson came back and told me " I've made an executive decision we're going to give you a new tripod." They didn't ask me for my receipt or make me demand a replacement, they just did it! I will continue to buy from Mike;'s and you should too! Our local businesses need our support, especially when they deserve it. read more

The rating applies to the photo lan and not the actual camera store. I had placed an order for business cards previously and after about 3 weeks, which was about 2 weeks past the promised date I still hadn't heard anything so I went to the store I ordered them from and they called the Boulder lab and they said the paper cutter wasn't working or some BS excuse but didn't bother telling me. I needed the cards for a trip I was leaving on so I had to drive to Boulder while they cut some of them by hand. They gave me those and promised the rest of the order when I returned yet I never heard anything. Now I ordered some metal prints that were supposed to be delivered to my store close to me on Friday 22nd. It was supposedly supposed to be ready for Christmas. Now I was told it's probably not until Saturday although I work and won't be able to pick them up. I called Boulder and again was told I could get them but when I arrived they still aren't ready. If you need printing services you should probably elsewhere. There are plenty of good online sites that are cheaper as well. read more

I have had several paintings/photos professionally framed by Christel and she always does an amazing job.

I have been working with the Graphic Art and Framing department for the past 6 yrs on a yearly Family College. They all have been great to work with and produce a super picture we hang up every year. Thanks read more

Great customer service! Av communicated great over the phone, was able to get our gear clean by him and we were on our way super quick. He was exceptional and professional. Highly recommend! read more

A+ service and quality to match. The team at Mike's even rushed a few pieces for me when I made mistakes in my order.

As a 30-plus year customer, it pains me to write this, but I had a 12x18 metal print done last month and it was terrible. I compared the metal print to one on paper created by my Canon Pro-300 and the differences were astounding. No detail. Blurry. Mike's, you gotta do better! read more

I never write reviews unless I have a really good or bad experience. In this case, I had a WONDERFUL experience with Mike's Camera. I have never felt so cared about as a customer before. I took my camera to Lone Tree, but it was serviced in Boulder, so I'm writing a review for this location as well. Here's the story: I took my camera and lenses into the Lone Tree location on Sunday to be cleaned. They said they had to send them to Boulder, and it would take 10-14 days to complete. Then, I got invited to go to Mount Rushmore the next weekend, so of course, I wanted my camera. I called to see if I could just come and pick it up without being cleaned, but they said it was already in Boulder. The Boulder technician called to tell me he could have it cleaned and back to me the next day, no problem! That was great and all, I really appreciated it. But what happened next is what sets this business apart. The Boulder technician called me to say the camera was back at Lone Tree, cleaned, and ready to go. However, he had missed an accompanying lens. He went out of his way to clean that lens and drive it down to Lone Tree himself the same day so I could have it before my trip. I have never had a company be so caring before. I wish I remembered the technician's name, but he literally went out of his way to make sure I had the lens I needed before I left for my trip. I'm so appreciative of him and everyone at Mike's Camera for being responsive, timely, and just plain nice! Because of this experience, I highly recommend any Mike's Camera, especially the one in Boulder. :) read more

I'm completely green and just went in to get an SD card, and both employees I dealt with were super-understanding and tolerated my stupid questions extremely well. I wish I'd known about this store before buying a bunch of equipment on Amazon -- I would've rather supported them. I'll be back! read more

My wife and I went to Mike's Camera in Boulder, CO recently with the objective of creating our 2022 Christmas cards. We were a little uncertain how to proceed but their employee, Garrett Summers, displayed amazing patience, technical knowledge and creativity helping us complete this process. We could not have more satisfied with his invaluable assistance. Kent W read more

I have been shopping at Mike's Camera since I moved to the area 25 years ago. Excellent service very knowledgeable about the cameras and photo equipment they carry. I order camera gear here because I like to support local, and because I am a fanatic about getting new Canon equipment right when it comes out, and they always get it first! Also I have had them loan me equipment many times when I had mine in for service. read more

I went into the Boulder store to look into making a holiday card, after having looked online at all the numerous options. A super nice and knowledgeable employee, Dominic, helped me make a card in less than an hour. After I explained what i wanted to do, and picked the photos, he actually did it! This would have been beyond my computer ability! I can't rave enough about Mike's people! AND I got my discount so the price was great! read more

Great camera store with knowledgeable associates and good prices. Just wish they had evening hours!

Mike's Camera is awesome! The Boulder location custom imaging service did a fantastic job & a rush job! I will never go anywhere else because: - Quality is jaw dropping - Their knowledge of printing is outstanding! - Their willingness to educate & help me setup an image for fine art printing, on my computer, in the store... PRICELESS! - Pricing is very, very competitive! All the folks there are experts at image processing. John Haun took 30 minutes to help me fine tune a print in Photoshop. I have some experience with printing & Photoshop but these guys are the experts. Thanks John for helping me refine the image for printing. The image came out perfect, Just like on my screen! To top it off.... this was a rush job. They turned it around in less than 60 minutes! That is not normal. However, they were able to accommodate my needs and did! BTW: Mike's offers a class in "fine art printing". I took it in 2019 and I'll take it again when it's offered in 2020! Being able to print my photos large and look exactly as seen on my monitor is taking my photography up 3 levels! read more

Mike's Camera- Boulder - Mike's printed 40"x30" @ 200 dpi. The image printed = exactly what was on my screen! Super color and depth! - Photography Stores & Services Near Me - Boulder, Colorado

I just purchased a Nikon Z fc camera with a zoom lens of 16-50mm on Amazon, but I realized I needed a more powerful lens when I go out into the wilderness looking for animals and the scenery to take pictures of. My local authorized Nikon dealer Abt here in Chicagoland sells the 50-250mm Nikon lens, but that particular lens was on backorder so I went looking for it elsewhere. This is when I came across Mike's Camera in Boulder. Their website said they have the lens in stock and that they would price match a product. So inquired about the lens. Sent them a link to Abt's website verifying the price for Mike's to match. Seems relatively simple right? Well no, not at all. I received this email from one Brian Rabin which said, "Thank you for inquiring about a price match for the Nikon Nikkor z dx 50-250mm f4.5-6.3 vr (42438). Unfortunately, we cannot match this price at this time since abt is not an authorized dealer and they do not have this item in stock." First of all, Abt Electronics IS an authorized Nikon dealer. In fact, when I called Abt asking if they are an authorized Nikon dealer, they laughed and said, "Of course we're authorized." So Brian Rabin straight up lied to me about that. When I told them the situation the salesman at Abt told me that in all likelihood, they just didn't want to match the price because Mike's Camera probably bought it at an old price instead of the new manufacturer's instant rebate price. Second, Mike's Camera's website does not say anything about not being able to price match something because it's on back order. Seriously, if you don't want to price match something, just be honest as to why you can't. Don't make things up. I'm not sure what it's like to shop in their physical store can't recommend shopping their online store hence why I give them 1/5 stars. read more

Had a an absolutely horrible interaction with someone in the rental department. The person with whom I spoke on the phone was extremely rude, questioning my NAME ("it just really makes me nervous. I've never heard your name before") and my credit card validity? He was condescending, laughed a few times at me, and asked if I even knew the difference between a credit and a debit card. Is this how Mike's treats any new customer? Meanwhile - I have rented from Mike's multiple times before...including three weeks prior to this conversation. If there's any way to deter customer loyalty and convince someone to look elsewhere for rentals...this is a strong way to do it. Unbelievably unprofessional. I was treated like a suspect...not welcomed as someone supporting their local business. Super disappointed. read more

The processing work is very good but the disorganization , understaffing , delays in processing , not picking up the phone , never send a confirmation email and overall hassle is not worth it . They used to be so much better but , ugh . . . I have given them three tries and they failed every time to be reliable read more

I had 2 large posters/pictures with lots of sentimental value. Shane framed both of them to perfection! My husband and i had those poster for many years, always " wanting" to get them framed. I am glad we waited. Shane was the right man for the job. Thank you Shane! lds in Nederland. PS: The store is well run and professional! read more

I went into Mike's Camera to see if my grandpa's camera had an issue with it. The associate, Garrett, went above and beyond to not only help with the issue but also teach me about my camera. He was knowledgeable, friendly, and professional. I purchased the annual membership since I knew that I would be back due to the excellent customer service experience. read more

Mike's Camera team is helpful and attentive, and offers personalized service. in a world where it's hard to have an actual human help, Mike's Camera team shines with brilliance, ease, and professionalism. Jayden made our visit quick, efficient, and she still managed to go the extra mile. So happy with Mike's. read more

Just picked up my order from Mike's Camera and was so happy with the service I received. I worked with a young lady named Natalie and she just went above and beyond to help me print some of my pictures. She sat down with me and walked me through the entire process showing me how to scan my pictures and didn't make me feel rushed or like I wasn't her top priority. Can't say enough how much Natalie helped me and made this entire experience fantastic! She was an absolute rockstar! I will definitely be returning soon. read more

There is no one to help you! I asked for someone, they tried to answer a non technical question and couldn't, so they looked for someone else. That person was busy with another customer,okay. But was miffed, and told me to wait. She went behind the counter and did some things and ignored me. Finally I waved my hands, and someone did help. A simple buy took way too long. And it's all disconnected, everyone just has their area of in-expertise, and can't route properly. I guess this store is for strickly technical hobby experts who know exactly what they want. I looked at frames, and had to figure it out on my own. It was so bad, I actually walked around the store for 10 minutes just to see if someone would offer to help. No one did. read more

I want to take a moment to share an amazing experience I had at Mike's Camera. Natalie went above and beyond to help me. I recently printed some wallet sized photos to fit into a tiny frame. These photos were very sentimental to me and meant a lot. The wallet size is the smallest photo print size available and they were still a smidge too big for the tiny frame I had. Natalie, very kindly, helped me cut the photos to fit. She took the time and care to go out of her way and help me which is so appreciated, even checking to see where and how I wanted the photos cut. Natalie treated the photos as if they were her own family photos. Can't say enough positive things about Natalie and the fantastic customer service she gave me. Thank you Natalie for being a huge highlight of my day! :) read more

Wanting to shop local I went in for the first time. I had done my research and was wanting to look at and discuss two different used Canon camera bodies that I knew they had in stock, and discuss the purchase of a new L lens for them. It was very evident that the sales person only wanted to get past me and onto someone else, not sure if it was because I was looking at used bodies or if they were just overworked. However, it only took me about two minutes to realize I wasn't going to have any sort of meaningful comparison between the two bodies I was considering. So I left, got online and had a great conversation with a camera store out of State. Ended up purchasing a used Canon body and a new 70-200 L series lens. Total cost of just under $2,000. I would have liked to shop local, even drove 35 minutes to get to the store, but I will purchase where I am serviced. Sorry Mikes, but this potential customer will not try again read more

Not happy at all with Mikes Camera customer service as of late!! After waiting nearly two weeks for my film to be developed and burned onto a CD they gave me a blank CD and I've been waiting for a metal print "redo" for weeks!! If I only had other options to take my business!! read more

Sky at Mike's Camera took time to sort through my priceless family pictures. She found the best deal for me and even reshot some pictures to include captions. She listened and knew how important that was to me. Sky has the best heart and loves what she does. I highly recommend Mike's Camera and ask for Sky! Thank you again so much. Your love and care are much appreciated. Jenean read more

Felt the need to comment on my excellent customer service experience this morning. Very recently, my company suffered an immense loss of one of its partners. We have made a memorial in his office that friends and family frequently visit, and I had a few very sentimental pictures printed at Mike's to add to it that I needed by today. I ordered these for pickup a few days ago with the plan to grab them today on my way into the Boulder office. I didn't realize Mike's opened at 10am and arrived around 9:40ish. I was greeted at first by an employee who stopped me, told me they weren't open yet and that most employees weren't even there yet, etc. I apologized and said I didn't even think twice because the door was unlocked and people were inside, and turned around to start leaving. He made a few more comments that made me feel a little uncomfortable/silly, so I apologized again and continued to walk out. I was stopped by an older gentleman who graciously took me to the back to pick up my photos and provided wonderful and friendly customer service, gave me my photos and wished me a great day. Totally my mistake for not checking store hours and I could have just waited in my car for 15 minutes, but this little act of kindness went a VERY long way in an otherwise very sad and scattered day. Really just writing this in hopes that whoever is in charge figures out who this lovely man was and thanks him again for me. read more

If you are a professional, DO NOT trust this place. I rented a lens for a photo shoot- a new, very well paying client. The client specified they wanted me to use a wide angle lens, somewhere in the range of 10-20mm. I rented a 16-35mm lens, and when I picked it up they had sent a 24-70mm lens. The store had no other wide angle lenses for me to use. They completely fucked me. read more

I took two Photo classes and gained a lot from each of them. Dave was funny and informative and helpful with the products I might need and Shawn was equally as helpful and very knowledgeable. I am a novice photographer at best and they both made me feel comfortable in class. I've had to purchase several products since these classes and they've been nothing but kind and helpful as well in the retail department. Shawn helped me by tracking down a lens I wanted at a different store and Dave helped me to exchange a lens filter. In addition, as a result of enjoying my classes I've gone back to make JPEG's into Christmas gifts and done several pictures printed on wood blocks.... they are stunning! If you need gifts for any reason I highly recommend the wood block prints ...they're affordable and high-quality. read more

Mike's Camera- Boulder - Photography Stores & Services Near Me - Boulder, Colorado

Saw the reviews and was a little stressed about coming in. Somehow I lost the screw attachment for my black rapid strap and didn't have the time to get it shipped to me as I was traveling. Hubby insisted on stopping to see if we could get a replacement. The staff was friendly upon walking in but sadly they didn't have the part I needed. Hubs straight up refused to use my camera without a strap (love his caution LOL) as we were headed to Rocky Mountain National Park that day. We looked through their straps, I know brick and mortar stores price to keep their doors open but it killed me to buy ANOTHER strap. I opted for a less expensive one but it was still twice the price of the replacement part I needed. read more

What a pleasant surprise Mike's is as a frame shop! They (especially Krystal) are professional, reasonably priced, and do top quality work. I have been a customer here over the years, but never realized they did framing. This is definitely my new and only choice from here on. So happy to have this local business nearby! Highly recommend! read more