Impressed! They not only had the best price in town on an auto-start (no separate remote either!),…read morebut they promised me a 3 hr wait and were done in 1 hour!!! Very friendly technician who showed me how to work it. Exceeded my expectations.

Right before the winter, I like to take my van, with my other vehicles down and get them washed and…read morewaxed before winter arrives. The best place to do this is at a blushless car wash. Nothing gets all the dirt removed from all the nooks and crannies. Also from the body to the underneath like a good spraying. And the liquid wax being sprayed will get into every part. This is better than a good hand waxing in my option. A few years ago, a lot of owners of high-end conversation vans would go there. Until the Kelly family of dealers decided to upgrade from the top of the line "blushless spray wash" system. To a newer "economy brush" system, to be honest the 14/69 car wash cannot compete now. After going through the 14/69 with my van I still had different colored soaps? On the vehicle, with the rear doors still showing unwashed dirt areas. Also mostly, it had ripped lose part of the mudguards going down the sides of my van! It was not designed for something that big. The (dare I call it soap), was so strong, it would (remove) any of the hand wax I had put on. Right down to the paint? Was this to try to maximize the short length of the car wash? The new Mike's car wash, at the Glenbrook Mall can beat it. Mostly length is the reason, in my option. The brushes need a longer "tunnel" to clean a vehicle. Any full size car or van will be well cleaned, at this Mike's location. Afterward if you buy a high quality wax (meguiar's) and spread it over the top and hood of a van. It will last the whole winter without coming off. This is what I do with my van. The paint is "saved" from the winter. Or on any vehicle, the wax should not come off. Except if you go to the 14/69-auto body wash.

Went to the one on Illinois Rd. The young man at the window explained everything. Very friendly,…read moreanswered my questions. I bought an unlimited package to keep that road salt off the car as much as possible. I'm in my 60's and this is my first time running a car through a commercial car wash. I thought it did quite a good job. It was easy and quick. And the monthly unlimited washes is a good deal. I did read the review about fine scratches, but I checked my SUV and looks just fine.

Their business practice is very underhanded if you buy the VIP package. It only lasts one month and…read morethey rebill you without telling you. It would have been great if we had been told about either one of those details. As far as the car wash is concerned it does an okay job, but so does any other car wash in town. And no one else has ripped us off.

Another satisfying trip to Mike's to get the black Mustang convertible washed…read more The team here is always friendly and helpful. The grounds and clean and in good working order. I am relatively pleased with the Works car wash I get. The dirt and grime disappears. The tires shine. Most of the water gets vacuumed off...though I still need to take a rag to it to avoid water spots on my black finish.

Went to the carwash on Calhoun in Fort Wayne. We had just got the paper tags for our car the day…read morebefore. Asked if it would be ok and the lady said it would be fine and made an extra mark on the windshield. We went through the wash, came out and went to our next location which was my dr appointment. Got out of the car and our plate was gone. No help with customer service.

Asked attendant about book of coupons. His response that there were 3 books for sale but couldn't…read moreexplain the difference. so I gave him a $2.00 discount coupon from a previous book and a $50 bill for a $48 book. He gave me $2.00 change and sent me through. Someone please teach basic math during training/orientation.

For the money, best deal around! Although a bit dated, personnel always polite and efficient!read more

After starting at Jefferson location then to State, trying the Lima, and Dupont location, I ended…read moreback at the State street location at the right time. I was having issues with the scan picking up through my windshield. Brandon, (assistant mgr/mgr) provided me with an external windshield scan pass that worked perfectly. He was knowledgeable and followed through e I explained the issue I was having and that no one was able to figure it out. Thank you again Brandon!

Excellent service. My car had some remaining bird poo that was really stuck on. They made sure to…read moreget it off and were very polite when I asked about going through the wash again. Money well spent.

Normally, this place is OK, but today the attendant was so preoccupied with his phone that he…read moresimply couldn't be bothered to do his job, then he got mad at me for pulling up before he told me to, but he didn't even seem to realize I was there.

Amazing car wash for not a lot of money. I live on a dirt road and he did an amazing job prepping…read moreit for the wash. Would definitely recommend!

Last week I was traveling on County Line road between Whitley County and Allen. Disaster hit! I…read moredrove thru a big puddle of water! At least I thought it was water. Immediately a horrible smell permeated the car! Evidently a septic pumper and a manure spreader must have collided and spilled some of their contents on the road! The nasty stuff sprayed under the car and into the wheel wells and followed me home! The next day the disgusting odor permeated the garage! What to do?I've got it I thought "drive it off".... Like you "walk off" a sport injury when you are young....Miles later I realized my plan was not working! What should I do?.... Let's take a trip to Mikes I thought! They smelled out my problem immediately. Put me thru the supreme wash and continued to do so at no charge until the attendant could approach my car without getting ill and gave me the thumbs up! Good work Mike!

Service - we are trying to stay loyal when Drive & Shine is two doors down. No one was out to…read moretake our coupon. We drove up to start the wash and that person saw no one had indicated what we got. He knocked on the office door. Finally an attendant came out. We mentioned that this was twice recently that this had happened. He was sarcastic and said he wasn't out because he had to take a call from his mom. Meanwhile two other people were in the booth. Poor customer service.