Advanced auto has lost a customer. Needed a battery checked. Checked their website before going to…read morethe store and the site was down. Made it to the store and asked to have the battery checked. Employee A says he is the only one in the store and the other employee is outside. He seemed annoyed I even asked. I then asked if they could do it once Employee B made his way back in. He told me they could. Waited for Employee B to get in the store and I ask again for the battery check. Employee A then tells me something is wrong with their tester and they could not test the battery. He could have told me this when I walked in the store. What a waste of time! Thank goodness their was an O'reilly's close. They took care of me.

From the owner: Your local Advance Auto Parts at 5412 Illinois Rd in Fort Wayne offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

When entering I was not greeted. When I asked for a part I was ridiculed for interrupting the…read moreworkers lunch break. After repeating the part I needed multiple times, I was given the wrong part (I discovered this half way through the job when I got back). Upon returning, the worker told me it must be my fault. Here's the worst part....the guy sent me to the back room to find my own part.....yeah....i did his job

Super helpful with looking up the correct bulb for my car model. Even let me borrow a screw driver…read more Thanks!!

Awesome customer service by Jason via telephone. He was patient, he listened to my concern, gave…read moregreat suggestion and he even sat the part aside for me to pick up later that afternoon. Thank you Jason!

The guys and gals here are always super attentive and know what they are talking about. I go here…read morebecause it is so close to home for me, however Autozone or Advanced Autoparts is cheaper!!

I don't believe Fort Wayne Toyota was acting in bad faith, but I am disappointed with how my…read morepurchase was handled. I test drove a used Grand Highlander and loved how it drove, but couldn't afford to purchase it. When discussing alternatives, the salesman asked what one feature I couldn't live with; I said a white exterior. I was then shown a white Grand Highlander to lease. Before deciding, I insisted on driving their used 2025 Buick Enclave. It drove similarly to the Grand Highlander I had tested, so I asked for a financial comparison. I was offered similar payments to purchase the Enclave or lease the Grand Highlander with my $25,000 upfront. The salesman recommended the Toyota, emphasizing its better value retention and presenting the $25,000 as similarly invested either way. Believing the vehicles drove similarly and the Toyota was the better long-term value, I accepted the white exterior and chose the Grand Highlander. Unfortunately, I wasn't told that the Grand Highlander I leased had a substantially different powertrain from the Grand Highlander I test drove. I trusted the salesman and never drove this version before committing. I don't believe this was intentional, but it was an important oversight. Had I known about the powertrain difference and driven this version first, I would have purchased the Enclave instead. The Grand Highlander is a very nice vehicle, and had it driven like the one I test drove, I would have no complaint. I simply wish the powertrain difference had been clearly explained before I made such a significant financial commitment.

We just bought a new 26 Camry XSE from them and they were great at every level. The finance…read moremanager wasn't super pushy when we declined all of the roadside assistance and the extended warranty. We also declined the extra car care package they usually add on and got zero pushback. I did my research and asked for the out the door price and to my surprise they gave it to me. I of course negotiated a little but got very little pushback compared to other dealers I've been to in the past. I found the vehicle at a dealer located in Grand Rapids Michigan and let Fort Wayne Toyota know and they managed to secure the car and had it here within 2 days. It was the exact car we wanted with the correct color and also had the exact features we wanted. Other dealerships simply brushed us off and insisted they couldn't get the exact car in the color with the exact features we wanted, they even all tried selling us cars that were close but either not the correct trim or the wrong color or had none of the features we were looking for, but with Fort Wayne Toyota they understood when I told them we weren't in our 20's and were in our 40's and that if we were going to spend a butt ton of money on a new car then we were going to get exactly what we wanted. The process was overall a great experience and our salesman Castell was great!!! I would definitely repeat the process and wouldn't hesitate to recommend this dealership to others.

Best damn auto parts store in these parts probably state wide. I like the Coldwater road location…read moreit's the best, Jefferson and the other locations not so much. Coldwater rocks, new haven is pretty good too. Good selection on stuff, prices aren't bad, most stuff comparable to the other stores like Auto Zone, Advance. Motor oil prices and selection are pretty weak at O'reilly I will be honest here, but other then that especially for parts this is my go to Motor head and parts store. Very good store. Motor oil deals be up at Autozone, other then that highway robbery on 90% everything else. Parts O'reilly is number one for price and quality, then Napa. Motor Oil Wally World or Autozone when they got them clearance deals.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Received very prompt, professional and knowledgeable help from Jason. Jason was knowledgeable with…read moremy vehicle and the issue. He provided great advice and correct parts.

A shoutout to Brad, manager or assistant manager at the Bluffton Rd. location. He was very willing…read moreand capable in assisting me with an irritating/persistent onboard diagnostic code that the local BMW dealership wouldn't or couldn't deal with without another service appointment. This location seems to have a broad inventory, almost always having the automotive parts I need in stock.

I will not go back to this place has had a very simple problem with my daughters car and I needed…read morean oxygen sensor and I asked for it to be put on. O2 Sensor was about $50 10 minute install and I just didn't have the time to do it so I took it there and explained what the code is and what the problem is and I asked if they could Confirm the code and replace O2 sensor for me. What I got was a bill for about $300 and some crap from an angry Roided out looking guy. All they did was install the O2 sensor. "They say that you can sheer a sheep sheep many times but you can only skin them once. " Won't ever be back there I did business with them off and on for years as far back when they were on Anthony St even growing up when Charlie Hire was still alive.

Love how close they are ( I mean in this country) and the quality they sell is great, and last but…read morenot least, your product gets to you fast!!

Hello, These folks have done a great Jon my 971 and my C8…read moreboth paint correction and PPF, they are currently working to paint my C3...well worth that wait and money.. call and make an appt.. Duke & Gina Romo

After saving for a number of years, I was finally able to acquire a vehicle I had been dreaming of…read moreowning. I knew right away that I wanted to have some form of paint protection applied and began the process of researching local businesses. After looking at many photos and reading tons of reviews, Polish Works really stood out to me. The vehicles looked great, and all of the reviews came with high praise. I met with Drew for a consultation of services to be performed. I immediately locked in to his passion and enthusiasm for vehicles and the details of his work. I knew then that I had made the correct choice. After looking over my vehicle and discussing different options, I decided to go with the Ultimate New Car Package. Drew kept me updated throughout the entire process, and even sent pictures of paint corrections they were performing (my car was originally purchased in Canada, so it took somewhat of a beating with the harsh weather conditions). I was completely blown away when I picked up my car! Drew and his team meticulously brought my cars paint back to life, restoring it to what I consider to be better than new with the PPF and the ceramic coating applied. I imagine plenty of places would have been happy to just do a quick polish, slap some low grade products on, and take my money. The team at Polish Works took the time to perfect my vehicles surface and used some of the best products on the market. The pictures online only tell part of the story. Seeing their work in person is believing. If you love your vehicle and want to give it the best, make sure you take it to Polish Works! Drew, I thank you for your tremendous work!!