I stood in line for 30 min to check. I left. Open another register, no don't. I won't be back…read moreanyhow.

I live in Cali and come to this side of Tullahoma Tn to visit family. First off, I'd like to say…read morethat the selection of items are great in store especially since I'm an outdoors gal who enjoys the great outdoors. But that's it. Each time I purchased something that I had to quickly exchange for better size, I experienced a GIANT hassle (with tags and receipt all intact in a timely matter). For example, I bought a pair of hiking boots on sale but when I came back only two days later to exchange (unused boots wth tags still attached) for a half-size smaller, they did not honor the sale price from the original receipt!!!!! I had to pay the difference for the full amount!!!! That's just wrong AND bad business practice. More recently (May 8, 2025), my elderly mom was with me in store and she paid (in cash) for one pair of sandals as an early bday present to me. I came back only one day later to get a smaller size (again not used and tags still attached) but forgot the receipt in the car where my elderly mom was waiting. After explaining this to the two gals working the cashier, they said I had to have receipt in hand so I ran out to get the receipt in car. After coming back only a minute later, I was ordered by the two same saleswomen who originally said they needed the receipt to go to the end of line where I had to wait again. Patiently waiting, I got to the front of the line worried about my mom and the cashier asked for my credit card and inadvertently charged me! I did not notice bc I thought she was politely doing the exchange while I was rushing to get back outside the store. After flying home and perusing my purchases and checking account online, I only then realized that I was charged twice for one pair of sandals, and stupid me threw away the original paid-in-cash receipt while packing to fly back home. This really sucks bc if they check their sales records for both days, then they will realize I was charged twice for one pair sandals!!!! Each instance I asked for the store manager and/or supervisor, and was told that I was dealing with them. I feel like if I called to ask to get my little bit of money back, they will NOT want to cooperate bc sales are clearly more important to this store franchise than helping customers and dealing fairly with them!

Broad ST location . This place has a bad habit of wasting peoples time... Twice now they have…read moreconfirmed they had what we needed , only to arrive a half hour later to see that this is untrue . We did try to go earlier to buy something that was confirmed that they had but when we got there, it was clear that one of the employees had taken it for themselves as it was sitting out behind the counter . We got some BS as to why we couldn't buy what we came down there for. Anyway, this place kind of blows good luck . Don't waste your time. but please just don't lie to a customers face. We took our business elsewhere. Poof . Also, I like Billy strings OK but turn it down you're killing me

This is one of my favorite stores! We vacation in the area every year and always look forward to…read moremaking a few trips to the mountain outfitters. They carry "high end" (lululemon, Vouri, Patagonia, OnClouds, etc) outdoor clothing/shoes/accessories. Everything is reasonably priced and comparative to normal pricing. They ALWAYS have a great sale going upstairs and there's always a couple gems marked down I find on clearance. The staff are very friendly and helpful. Store is well kept, we will be back!

great store and amazing people. Bunch of athletic wear for children and excellent quality clothesread more

From the owner: We specialize in dance attire, shoes and accessories, as well as, athleisure attire. We carry…read moredancewear and shoes for women, children and men. Our athleisure can be worn for any occasion. To workout or just to wear around town. Please check out our Facebook or Instagram for more info and follow us so that you never miss a deal! @Ivystinydancestore