When I decided to have a pool put in for my grandbabies, I called three different companies for…read morequotes. Really neither of these companies gave me any outrageous quote and all were very nice people. But when I met Jesse and Dustin it was a personal decision, I just really liked them and felt so comfortable with them. I will never regret this decision. They started working on the pool a week after Christmas and it was ready to go in the spring. They would have been finished earlier, however, we had rain every other day. Dustin was here with his crew every day starting early in the AM and finishing late each day it was not raining. I cannot say enough nice things about Dustin, Jesse, Mitchell and everyone involved!! Watching Dustin work is amazing - he is a perfectionist!!!! I know I can call them anytime and they will answer questions or take care of any problem! Needless to say our pool is beautiful and we enjoy thoroughly!

If this is the pool company owned by Jesse I would never recommend them for anything. We dealt…read morewith her and her company for over a year and couldn't get her to finish the job. Then she up and sold the company.

Great service, exceptional knowledge. Answer my questions with courtesy and great products,…read moreincluding all of the chemicals needed to keep my tub in perfect running order.

We visited another retailer first that advertises heavily on local TV. I told the guy I wanted to…read moreunderstand which was the best quality hot tub and why. He did not listen one iota, he kept talking about why I would save SO much money on buying g one from them, also I better make a $350 reservation fee because they where flying of the shelves! Well... we were not impressed with the obvious lack of product knowledge and decided to try Hot Springs. I was not impressed walking up or in to the store, it's fairly small and they only had maybe 6-7 ones on display. But then we were created by their sales representative Randall Long. Very quickly it was clear that he knew what he was talking about. He could answer all my questions and when I said I wanted a salt water spa he was super informed about that as well. (Other place said that was just a terrible solution) We have now our new spa installed, it is beautiful and it works wonders as well as deliver fun. I am so happy we decided to come to this place!

If you need pool service in the Old Hickory area, ask for Jake at Holywater Pools! He went above…read moreand beyond with our gunite pool, not only taking great care of it but also making sure I understood the process. Fantastic service all around!

Jake got my hot tub back up and running after all of the pipes had busted from a deep freeze. He…read morewas great to work with and the communication was flawless. I highly recommend!

Good service and guidance. Decent value and hot tub repair services.. schedule with secretary to…read moreget it done

We have used Foster's twice. The first hot tub delivery was done by the son and a friend and they…read moredid fantastic. They both went above and beyond to make sure we were happy with the delivery. The second and last time we used Foster's the owner, the older gentlemen, delivered our hot tub. We paid for the hot tub to be delivered and put on our back porch. It was supposed to be an easy delivery. We have a screened in back porch and we measured to make sure the hot tub would go through the door and it would fit. The older gentleman informed us that it would not fit through the door and left the tub in the drive way. We had to find a way to move the hot tub onto the back porch.

Pat was very knowledgeable and fit us into schedule. Very pleased !!! Hard to find honest, reliable…read moreand reasonable companies these days. They knew exactly what our pool needed and fixed our problem. Will for sure use this pool Company again !!

From the owner: Rockvale Pools is a local, family owned and operated swimming pool company with over 25 years of…read moreswimming pool experience. Our goal is to provide an honest and affordable swimming pool maintenance, repair as well as product sales and used swimming pool parts sales company for our town and beyond.

Thanks for the response of helping correct the problem. I'm glad we can continue with the pool…read moreservice we had been happy with for over 30 years. we have recommended them to many others and will continue to recommend them in the future.

Gave them a second chance after years and still a nightmare, won't give them a third chance. The…read moreonly thing that is ideal is the store front when you need chemicals.

Cameron was able to repair our leaking slide quickly and with a fair price. He additionally…read morediscussed ways to avoid causing the issue in the future.

From the owner: Here at Backyard Pool Designs we are a full service pool professionals. read more

Communication is horrible, once you sign the contract they just drag their feet. Its been a…read morenightmare to have them come and fix anything. They do not do anything themselves its all contracted out and the contractors dont speak English. We now do not have step markers and have a cinderblock retaining wall that was supposed to be concrete poured with the deck because of a "communication error" which seems to be their go to for everything that is missed. Our ladder does not sit flush to the pool. Cracked coping that they state they wont replace, that was cracked when they placed it. They added several new returns and shut offs and did not educate us on how it changes the way we vacuum our pool until we had an issue and then we got a text explaining how it works. This list goes on. They are more concerned about money than anything. Before the pool was complete they were asking for final payment when their contract clearly states "final payment due at time of completion". Our pool did turn out beutiful, but it was a nightmare to get it there. If you are renovating a pool I would suggest finding a different company.

Great experience all around! From dig crew, to final "pool school ", everyone was fantastic and so…read moregood at communicating. No surprises, no hiccups. Smoothly run, very professional and friendly. You never feel that your questions or concerns are dumb or downplayed. Can't recommend this team enough. Our pool is small and not fancy but PERFECT in every way! Couldn't be happier.