They are always busy, that's a good thing, so busy in fact that they don't have the need to lie to…read moreyou about service you don't need like other auto places. I Had an ac issue, Firestone on roan said it would be some crack inside the blah blah blah and would have to completely remove the dash, without even looking at it they were already estimating $1200. Precision actually looked at the problem and determined it was a very simple fix the schrader valves needed replacing, cost about 40 bucks. Their wild success keeps them honest. The quality of the work they've done has been great also. This is my go-to mechanic I've had several issues fixed on my truck here. Good prices good service and honest! Cannot ask for a better auto shop. One down side is you will need an appointment and sometimes can be over a weeks wait. Once they held my truck for 5 days because of how busy they were, but they did go above and beyond fixing the fuel tank/sensor....issue. I Highly recommend this place.

The guy up front is friendly enough but the service is sooooo slow. If you are in hurry I don't…read morerecommend this place. I did appreciate that they provide coffee but I did not appreciate the leaky coffee pot which they are apparently fully aware of and seem to be ok with potentially burning their customers. I am sure they did a fine job of changing my oil but I feel like I could have gone somewhere more reasonable and faster. ‍

Honestly, I was apprehensive about going here because of some of the other reviews. After the…read moredealership completely dropped the ball though I decided to drop in and give it a go - and I am so glad I did. They got me in pretty much right away, they were quick, professional, informative, and not the sleazy sales people you can sometimes run across elsewhere. Heck - the manager even gave me a free coupon to use for my oil change which made the whole ordeal way cheaper than the dealership would've been. Will definitely be back.

You know how you can have a very different experience from one shop to another? This was one where…read moreI really left with the full knowledge that I'd never be back. I don't give many scathing reviews or one-star ratings. I'll spare some details and not be personal and just summarize my experience. I've done business with several Valvoline places over several years. It was a personality thing here. I can get my oil changed at so many places that I don't have to come back to this one. One employee was so nasty and unreasonable that I left and eventually went to another Valvoline shop, where I consistently have a good experience, in another town. A damn shame, really.

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

I've found a new tire store....the quote I got on Wednesday was the same I paid on Friday…read more Everyone was extremely nice. The tire guy talked to me like I was his mother...and I'm a dude! That's how nice he was. I was in and out! I barely finished my chicken biscuit before they already had my car in the garage. First class people...from desk staff to the tire guy. There was a semi tall skinny white young dude that said hello to me...he didn't have to but he did and that was nice of him...he was busy but he noticed me and nodded. And I hate being like this...but I don't know his name...but he is a tall slender black dude with good hair...like I said...I hate saying.."the black dude"... but I don't know his name...but I told them to just throw the spare in the back seat...but he pulled out an extremely heavyweight toolbox and other crap in my trunk to place the spare back to its home. That was very nice of him. I wanted to tell him so....but I didn't see him upon leaving. Good people!

I have taken my car to Porters in Johnson City for years and I wouldn't trust my car to anyone…read moreelse. Always friendly, caring, professional, are accurate with their quotes, provide excellent service, from the front desk check in/out service, to the quality work they do on my vehicle every time. They call me before doing any major work to let me know cost and always have great value for the work they do. They are honest and I appreciate their integrity. Something that is rare in business. I've recommended them to friends and family who have all also been satisfied with their service. It's nice to have someone reliable taking care of me and my family's vehicles and safety. Thank you, Porters!

We had a tire "emergency" and they were the only ones who had the rather special tires in stock…read more They got us in, with very short notice , to help out my daughter who had to leave town at 5am tomorrow. Walking distance to shopping and every chain restaurant you can think of!

I started going to Firestone because I thought the dealership was overcharging me. First couple of…read moretimes it was ok just got an oil change and went along my way. Then they started finding things I needed to fix. Everytime I went to get an oil change I ended up spending $500+ on random repairs. A few months ago my A/C died so I took it to Firestone. They said my compressor was completely busted and I needed to replace it. They quoted me $1700 dollars. I did not take the bait. I picked it up and took it straight to Precision Tune Auto Care who ran an A/C test. There was nothing wrong with my compressor I was simply out of Freon. Precision filled it up and I picked it up same day. The car has been blowing cold air going on two months now. Don't go here especially if you are a young woman. Disgusting.

Jessi at the west market street Walmart went above and beyond to help with my vehicle and see that…read moreit was repaired Correctly.

I had an appointment and the guy changing tires still didn't get to it almost 2 hours later. the…read moreguy was averaging 1 tire every 45 minutes. someone from the other side that was changing oil had taken a break to get my tires done and he did all four tires in 36 minutes. I will be back just because that guy went out of his way to help me.