Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

My car wouldn't start so I made an appointment with Ponders and they scheduled an appointment for…read moremy car checked it out called with what they found discussed the repair and the timeline. So with having to order the part needed and the repair it was done in a timely manner and very affordable pricing. Ponders is a locally owned business and they care about their customers and the community. Very respectful people working there

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

Great little "mom and pop" automotive repair shop in Colonial Heights…read more Don't worry about sitting around all day waiting while your vehicle is worked on. They will drive you home after you drop off your vehicle. They also pick you up when your vehicle is ready. This is a great service for households with only one vehicle. We got our SUV oil changed. Only thing they forgot to do was readjust the on board display setting (why I'm giving four stars). Now we have taken our son's car to have the brakes repaired while he is home from college for the weekend. Easy to get appointments. Done in a day. Respectable and reliable service. Every time.

This is hands-down the best auto repair shop in the Tri-Cities! The quality of care, honesty, and…read moreworkmanship they put into my Subaru Outback made it feel like I'm driving a brand-new car again. What really impressed me was their communication--they kept me informed every step of the way, which is something you don't see often. The team is knowledgeable, professional, and truly treats you with respect. On top of that, their pricing is fair and affordable, especially for the level of service you receive. Their honesty and attention to detail have definitely earned my trust. I'll be a loyal customer from here on out--highly recommend!

This guy has always been my guy for alignments. He was the only one that could get my M3 after 5…read moreother attempts by others. Love this guy and has great pricing!!

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.

I am an auto Mechanic and the owner of http://www.skfautomotive.com/index.html , Last summer i…read moretook a trip to see my girlfriend in Kingsport Tn, i was driving through Virginia when my air conditioning stopped working. once i arrived my girlfriend suggested Yankee's Auto as she had previous work done there and was happy with the service. we dropped the car off the next morning and by noon Anthony the service advisor called and said the AC compressor hoses needed new "o"ring seals , i told them to go ahead and do the repairs. I was impressed with the good fast service and very happy at the thought of driving 12 hours home with a nice cold air conditioner. This is a good shop and would recommend them without hesitation. Regards, Enrico DiGioia

I recently found this shop again and wanted to share my experience from last year. I brought my…read more2014 Jeep Grand Cherokee Limited here after being referred by others who said they had received similar work done at this location. When I arrived, I was told that they did not work on my type of vehicle or perform the service I needed. What confused me was that I had been told by multiple people that they had received the same or similar service from this shop. The information I was given beforehand did not match what happened when I arrived. I cannot say why I was turned away, but the experience left me feeling disappointed and uncomfortable. I would recommend that the shop clearly communicate what vehicles and services they accept so customers can avoid wasting their time.

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

Great customer service told me the problem and was very nice to deal with and fair$$…read moreGood advice on how to handle this situation

Phil, Fred, and the crew are everything you could ever hope for in an auto service and repair…read morebusiness. They are honest!!! Reliable, knowledgeable, professional, friendly and kind. We really appreciate you all!

I went there to get my car fixed and I'm so glad I did! They got me an appointment pretty quickly…read moreand figured out the problem with my car in no time. They gave me a fair price for the work and got it all done in the same day. I very happy about that. I definitely recommend coming here if you need work done on your vehicles.