Michael at tactical may have been the most attentive and responsive mobile mechanic I've used. And…read moreI've used a lot of them all over the country. He not only clearly communicated with me prior to coming to fix my vehicle, he showed up when promised and went way beyond anything I expected without charging me anything more than he originally quoted? I felt so guilty I actually gave him more than he asked for.

Great service for a great price, it did take longer than I expected but all in all I would highly…read morerecommend.

I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

Initially I took my vehicle to have front end parts put on my 1990 K1500 and went to have an…read morealignment done at a separate shop. There were some complications with doing the alignment due to the knockouts being left in the upper control arms. I contacted Mike and let him know there was an issue. He ordered the tool needed and told me to bring it back in Monday which was the next business day and he would fix the problem and get me back on the road. Although I originally had an issue which neither of us were aware would be an issue. He did not hesitate to make it right, I can't recommend enough. Thank you very much Mike!

Got my car back pretty quickly considering the damage it sustained, will return in the future.read more

From the owner: Here at Ford Collision Center of Elizabethton we specialize in trying to make your bad experience…read moreof an automobile accident as easy as we can on a customer with handling communications with your insurance company and completing automobile repairs to get your vehicle back to pre collision condition with ease and peace of mind for the customer. We strive for the best quality repair and making sure your vehicle is safe and ready for you and your family.

I wish that I could give them 0 stars. Get all repair and warranty quotes in writing. Their word…read moremeans nothing. A "no worries" warranty claim just became an $800 bill. By the way they're now called Southeast Ford.

Be careful with these people. I dropped my F-150 off on 8/2/2018 to have the rear brake lines…read morerepaired and my transmission examined. I was given an estimate of approx. $160 by Kelsie for the brake work. Over a month later the bill was $400+ and that the vehicle was still leaking brake fluid. My transmission had not been examined. Here is the breakdown: As stated, I dropped the truck off on 8/2/2018. After several days and my vehicle not being moved from the spot in which I left it, I stopped by to check. I was told that parts had to be ordered. On 8/10/2018, I get a call from Kelsie at Quick Lane telling me that other items needed to be repaired--minor things to be expected such as washers, fluid, and a brake caliper. I was fine with that and authorized. These additional expenses were around $100. I was also told that the entire fuel line running the length of the truck would need to eventually be replaced. At no time was I told that brake fluid was still leaking and that the transmission could not be evaluated until ALL of the "suggested" (not required) work was complete. The cost for this was $700 for labor alone. I declined the extra work at the time and was told by Kelsie that they would check out my transmission after they completed the brake work. I went to pick up the truck today (9/5) as it had been sitting in a different spot for two to three days. The man working said that they truck had been ready for pickup for several days. He argued with me whether or not an employee had called me to let me know... they hadn't. He also informed me that the transmission was not examined because the truck was still leaking brake fluid. I told him that I had not been made aware that the brake lines were still leaking. Again, he argued with me that Kelsie had called and informed me of that... she hadn't. The last thing that I heard from her was that parts were to be ordered and that they suggested that I made additional repairs--not that they were necessary to complete the requested work. Now the bill had gone from the quoted $160 to over $400... and my truck still wasn't repaired. The gentleman was gracious enough to discount the total bill somewhat, however I'm no better off than I was a month ago when I left the truck with them. I was willing to give Quick Lane Tire & Auto (and Grindstaff Automotive Group) another chance after a bad experience several years ago. I made a poor decision in hindsight. I suppose it is always a good idea to take photos/get copies of estimates as well as log when you communicate with businesses. Quick Lane Tire & Auto Center won't hesitate to argue with you even when they don't have the first note to back it up.

Drew was knowledgeable and showed professionalism. He was fair with the price of the repairs and…read morepunctual with the time of arrival. He fixed all my requested repairs and we have had no problems since the repairs. We would certainly use his services again.​

These guys showed up figured out the issues and got it done, Im going to call Andrew for all my…read moreauto needs cant say enough about him!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

This is the sorriest bunch of people i've ever met. They scam sweet unsuspecting women. They took…read morein my mom's car JUST to change the catalytic converter, kept her car for over 3 weeks, and kept breaking things on the car and telling her "it needed fixed." They scammed her out of thousands of dollars and used the money to pay for their bills, and didn't fix ANYTHING on the car. We eventually had to get the police involved. DO NOT TRUST A THING JUSTIN MILLER SAYS he will strip your car of parts and scam you out of your money.

From the owner: 15 years of experience, trustworthy, most compatible pricing around.read more

Great place! Awesome crew, always helpful, and courteous!…read more Parts are reliable, with good prices.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.