On a rainy, foggy, Monday night, after 10pm, I had a minor accident and a very flat tire. Not from…read morehere, passing thru, did not even know where I was, I called Chads in a panic, everyone was helpful and pleasant, from the woman who answered the phone, to Bryant, my new hero. Bryant found me with the wonderfully unhelpful description of the McDonalds I was in, in about 10 minutes from my call. He loaded up the car, and even gave my dog and I a ride to the hotel, otherwise we would have been walking in the rain. He was fast, efficient, and very kind. 5 stars all around, I am forever grateful.

$430+ charge for a roughly 8 mile tow. Even the car dealership was appalled by the cost and…read moreapologized - they recommended a different towing company that doesn't rape people.

I have taken our cars to Adams and have had excellent service! Ryan is especially good to work with…read moreregarding his to service my vehicles. He is very responsive, especially by phone. Their team of technicians are great, especially their master mechanic. They also try to save $ with repairs, and suggest lower cost alternatives. I greatly appreciate them!

I was blown away by the professionalism, quick service and kindness of the young man that helped me…read moreyesterday. I had a car problem while driving from Indiana on 94 on a Sunday afternoon. Had to stay at a local Hampton Inn (which was also wonderful btw!) Monday morning I showed up hoping I could get my car looked at that morning as I was trying to get to my sick Dad in Minneapolis. This man fixed my car and was so proficient and fast! I appreciate Adam's very much and highly recommend them.

Had my Mercedes serviced here several times. They are real down to earth people that truly care…read moreabout getting things done expediently and within budget. They are probably one of the few honest and reliable service shops out there today. I recommend Chippewa Valley Towing and Auto to everyone.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

After a mis-patched buckle (so it was described to us) in I-94 southbound just north of the Osseo…read moreexit (watch out for the pavement thereabouts) killed two of our tires (thanks Wisconsin!) and two of Wisconsin's finest decided what they were or weren't doing, Scotty and Curtis got us and our car quickly and without further mishap to where we needed to be in Black River Falls. It was quick, helpful, and friendly service in what otherwise was a stressful experience. Thanks, gentlemen. Drive safely.

Talk about angels in our midst! My daughter's muffler broke off the bracket on her drive on 1-94…read moreeastbound from UWEC headed to Milwaukee tonight. Loft was there on the expressway to her car within 15 minutes, tried to temporarily fix it for the rest of her drive but a minute back on the road and it broke again. The tow truck driver made sure she got back on 1-94 safely in front of him, followed her to their shop and permanently bolted it back on within 10 minutes at the most reasonable cost imaginable for the entire trip, time and effort spent. As a worried mom three and half hours away, I cannot express my gratitude enough. Osseo is lucky to have such an awesome business with such great people. The world could use more of you!

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!

I highly recommend Interstate Collision Center for your Body Shop needs. I went in for an estimate,…read moreJames was honest and fair. The work was done perfect and in a timely matter. The price of the work was way more than fair. I appreciate James, Justin and anyone who worked on my car. They truly care about their cuatomers.

I needed assistance with my car on a road trip, stopped here and they gave me a temporary fix so I…read morecould make it back to the twin cities safely and quick! No charge, 15 minutes, really great service!! Thank you :)

Great shop with wonderful people. Helped us out when our van's transmission went out and had to be…read morereplaced during our road trip. Fair price and honest work.

Steve and his wife run a great business on the edge of Altoona. It's always hard finding an auto…read morerepair shop that you just trust - After 10 years I can say they have earned our trust. First - they stand by their repairs. Second, their price is their price. Third, they will work with you to do what really needs to be done, what should be done and what would be good to do - so you can make a decision based on your budget and what the car is worth. Finally, they do everything - from oil changes to engine and transmission work - so what ever you need done, they can do it. It's a busy place, so you will need to make an appointment.