Honest, fast and fair prices. Joel and crew are very good at what they do. Joel listens and…read moreunderstands what you need for your car repair.

Time and time again my daughter has taken my car there for work. Great service, consultation and…read morevalue. Thanks Joel and team!

I can not say enough good things about this place. my car needed big work done on it and Derek was…read moremore than happy to tackle it. The work was done fast and on point, he even did extra like cleaning up my battery and let me know about any other issues. This place is honest and one of the best in town!

I've been a costumer of Rick's for more then 20 years. Never had a bad experience. I recommend him…read moreto all my friends and relatives. I once took my son's car to Rick, he found a bad sensor, but he thought it should be covered by the manufacturer. He took the car to the dealer, had it replace and returned it to me at no charge. Ten stars if I could!!

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Brought a car to them to repair the tire which had a screw in it. $45 for a tire repair is high in…read moremy opinion. Brought the car home and the tire went flat in about an hour. Brought it back and they told me it has a crack in the sidewall on the inside. Fishy business.

They were grant at looking at mt car and giving a quote. They got my car done quickly and there was…read morea lot of work. They did not over charge or add extra money on. Very friendly. I will go there again and would suggest you call them when you need car repairs!

First I will start by saying Shawn iwas polite and responsive initially.He was hired to install new…read morerotors and brakes, which he did in a timely manner During the process,he blew out the master cylinder when compressing all the calipers at the same time .With this knowledge,he finished putting things back together and packed up. He made no mention of the incident and left without a test drive to ensure his work's integrity. It wasn't until the following day that he admitted to what happened after insisting he come back to take the car for a test drive to demonstrate the new problem. He explained to me that he had done it before with his own car so I would need a new master cylinder. Since then we had one communication and then radio silence. I am now left with a failed breaking system that could have caused serious injury or worse.I would not recommend Shawn due to his lack of responsibility or consideration of the safety of his clients. His way of business will get somebody killed someday.

From the owner: Unfortunately there are plenty of mechanic and body shops, but there are few to little mobile…read moremechanic shops! Although at Shawns Mobile Mechanics I strive to meet your every need, and that means reparing your car at the location of your choosing!

My story: 10/8/25 I was involved in a MVA in Eau Claire, WI…read more My vehicle was totaled and needed to be towed. I WILL NOT DISCLOSE DETAILS OF THE ACCIDENT HERE ON FACEBOOK! EC PD phoned for an "available" tow from companies on their list, which is standard procedure. EC PD is not to blame for this. Tow truck arrives. Driver asks if we have full coverage insurance. Driver is unable to tell us which tow yard my vehicle will be taken to. Phones his boss. Driver then reports it will be taken to a secure Menards self-storage yard in EC near Alpine Rd. Asks again if we have full coverage. 10/9/25 I had a 3-way call with Progressive Insurance agent and boss/owner of Artic Wolf Towing, Isaiah Prince. I wanted to get my personal belongings out of the vehicle. Isaiah said his driver was out on a tow call to Lacrosse, WI. Won't be back until 6PM. Informed him we would be there at 6PM. Isaiah gives an address of 5566 Christopher Dr EC, which he says is a residential address, to meet up with the driver, who will take us to the storage yard, which requires a PIN to gain entrance to. We arrived at the address as scheduled at 6PM. It is in a housing development. It is a twin home/duplex. Tow company was a no-show. I phoned Isaiah. He says driver had another tow call. This time in Baldwin, WI. Isaiah said they had gone through my vehicle and removed my belongings, which were in a tote outside of this residence. I should take my belongings and leave my spare car keys in the mailbox of this residence, which I did not. I took my belongings and we drove to the Menards storage yard. We were able to get in. Drove through the entire yard. My vehicle was NOT there! Husband calls Isaiah. Where is our vehicle? Isaiah says he doesn't have to disclose the location to us. The vehicle belongs to the insurance company now. Husband informs Isaiah that as long as we have the title, it is our vehicle. And until insurance pays us and gets the title from us, it is still our property. Where is it? This time Isaiah says his driver had a tow call in Menomonie, WI (he told me Baldwin, WI). Isaiah says customers stranded on the side of the road take priority. Husband informed him that we are also customers and this is no way to run a business. Isaiah still would not release the location of our vehicle. Husband tells Isaiah that we will be back at 8AM tomorrow and our vehicle better be there! Isaiah agreed to a time of 9:30AM. 10/10/25 8AM Phoned Progressive Insurance agent and informed him what happened last night. Husband researched Artic Wolf Towing and determined their LLC has only been in effect since 7/7/25. 9:30AM We arrived at 5566 Christopher Dr EC again as scheduled. The tow truck driver was there to meet us in the driveway in a personal vehicle. He was red-faced and embarrassed. Very nice guy and totally apologetic. Too bad he works for an a-hole. We all went to the Menards self-storage yard again. Today our vehicle was there. We were able to thoroughly go through the vehicle and retrieve the remainder of what we wanted out of the vehicle. In summary: Artic Wolf Towing does not have a physical business address, other than a residential address in a housing development, which is in a twin home/duplex. They obtained their LLC in July 2025. This is the most unprofessional business we have ever dealt with. The fact that they refused to disclose the location of where they towed my vehicle to and then went through my personal belongings in my vehicle without my permission is unacceptable and a total invasion of privacy.

"Had a great experience with Arctic Wolf Towing. Evan was my driver and he was excellent--very…read moreknowledgeable and friendly. If you're looking for reliable service in the area, I highly recommend them!

Best customer service I've ever had. He took the time to explain what tires I needed and why. I was…read moresent to their "sister" business in Altoona because they work on foreign cars there.

An honest mechanic that doesn't treat me like an idiot. The…read morestaff takes the time to explain what the problem is. They have a solution ready and have up front pricing for multiple options to meet my budget. Highly recommended.

Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

A while ago, my Cadillac wouldn't start. I paid Youngstedts $8-900 to fix my car and make it run…read more Everything they were doing was completely over my head. Seemed like a lot of things were unnecessary. Unfortunately less than a week later my car still wouldn't start leaving me unable to go to work. What exactly was the money I paid for? All I asked was to make my car go from point A to point B. Unfortunately I brought it back and still had to pay for the parts that were actually wrong. They admitted that they didn't test the proper electrical things the original time. Extremely upset that I paid for things that were not absolutely necessary. I never wanted to pay $1000 that I didn't have, but I needed to go to work. Be careful with these people if you do not know a lot about cars and are in a predicament I later had faith in them and brought my car back to have this insane popping noise looked at. They told me it was nothing and that they cut a piece of plastic off my car that was hanging. I later got an oil change at a BASIC oil change place. Within 5 minutes they noticed that a sway bar link was broken. Wondering why they weren't able to see that, because they called me a few times wondering what sound I even heard. I have to wonder if they played me or if they really are just that clueless.