For the past few years I have had issues with shaving or waxing my bikini area, the dreaded red, painful bumps would show up the day after shaving. That would give me one day of being able to wear a swimsuit without being self conscious. I had tried every home remedy that I could find on google to no avail. I started looking into the option of laser hair removal, after seeing how many treatments I would need, the costs involved and the fact that hair could come back later down the road, I felt this is something I will have just deal with. About a year ago Milan opened its Cedar Rapids location. I was a bit skeptical at first, you know the new place in town that no one has heard of and you don't know anyone that is going there. I decided to schedule my consultation and just check it out. After having my consult I knew this place was for me. The cost includes as many treatments as I would need and if hair grows back, because this can happen, you can get treatments and not have to pay more money, even if it's years from now. Beth, the nurse that does your treatments, is amazing! She makes what could be an uncomfortable process feel comfortable. She is very professional and very educated on this process. The office staff is just as great and the office and rooms are very clean! I would be lying if I said there was no pain involved but it is short lived. I am loving the results that I am getting from this process! I am so happy I found a place that is affordable, and most importantly a place that I feel comfortable at. Thank you Milan for giving me the freedom to wear a swimsuit whenever I want! read more

I have done about 7 sessions so far on the bikini area, since my legs were too tan to start them first. For me seems some areas hair does not grow back and other areas I still need treated. The staff is very helpful and friendly and my scheduling appointments works out very well for me; always ready for me & I didn't have to wait. I was hesitant to try this new thing at first. But so far I am hopeful that my shaving days are numbered. There is slight pain, similar to getting a leg wax, so I take some Advil before my appointment. At lease this way the hair is gone, unlike waxing which you have to do regularly. Only drawback was you can not use this as a reimbursement on your healthcare benefits and most insurance plans do not cover it. read more

Listen... if you've been debating laser hair removal, stop scrolling and book it here--NOW. After just a few visits, I'm already seeing results that have me wondering why I didn't do this sooner. I'm shaving way less after just a few sessions. The staff? Absolute gems. Lindsey and Kayla are friendly, professional, and make you feel like you're catching up with friends instead of sitting through a treatment. They explain everything, keep you comfortable, and celebrate your wins right along with you. Bottom line: smooth skin + amazing people = worth every penny. If you've been thinking about laser hair removal, THIS is the place! read more

I've been going to Milan for a couple years now. I have referred friends, family and clients, many of which are in the LGBTQ population. The review that states that Kristena isn't open, accepting or welcoming is simply untrue. The entire staff at the Cedar Rapids Milan has always treated me with kindness and a welcoming attitude. At no point have I ever felt like I was being judged or treated differently because of my sexual orientation. Laser hair removal can be a sensitive subject for many people and knowing that the LGBTQ people in my life are well taken care of is very comforting. read more

Overall excellent laser hair removal experience. The attempt to sell me on a now-or-never deal on a much more expensive package than what I'd bought with a Groupon before I'd had any experience with their service was kind of shady and weird, but after that everything has been great. Facility is clean and organized. The woman who operates the laser is professional, attentive, helpful... she's great. The rest of the business is fine, with decent prices, at least with their groupon. Will definitely consider coming back if I need it, and I've already recommended this place to friends. read more

I am obsessed. The staff if so friendly and caring, every corner is clean, and the results speak for themselves! For anyone who complains about time - don't. They expect punctuality because they are booked from open to close! Like any appointment, show up early, not on time or late. And depending on what areas you are doing, appointments can last as little as 5 minutes! And since they are so timely, don't be afraid to schedule before work or during a lunch break! I can't say enough good things about Milan! Thank you for changing my life! read more

It's been over 2 years now since I started coming to Milan and my only complaint is that they have yet to follow me to the west coast! Having moved over a year ago, they are always so accommodating when I come to town to sneak in for a treatment! The staff is always happy and fun to talk to and the salon manager is my absolute favorite! She's always there and welcoming to my girlfriend and I and if I ever need to ask questions or have concerns, she makes a very fun and comfortable environment, I love that about Milan! read more

I absolutely loveeeee everyone who works here. They make you feel at home and not uncomfortable at all. They push to make sure that you are enjoying ALL of the process, and getting the results you hope for, and explain in detail if you have any questions. They also make you feel like friends in that they seem to know and remember things about you which makes it even better. They are AMAZING I'm soooo happy with my results and that I took the leap! I would definitely recommend going if anyone is at all interested! read more

I am THRILLED about my results from Milan! At just 4 treatments I am seeing dramatic results, I can't imagine not having started Milan. My life and self confidence has been immensely improved. While it is on the more expensive side, they have a lifetime guarantee. Meaning if 6 months after your final treatment stray hairs start popping up, give Milan a call and they'll get you in a no charge! Plus they have an awesome referral program! You refer someone and they get 50% off their service and you get $100! read more

Laser hair removal is one of the best choices I have ever made for myself! The results are excellent!! All you have to foo is maintain your regular appointments until all the hair is gone. It's reasonably affordable for a lifetime of service. And there is only a minimal amount of discomfort that goes away as soon as the procedure is done. The great attitude of the staff & results make this place a must visit for your laser hair removal needs! read more

The staff is awesome! The building is clean and comfortable. They will be upfront and honest on discomfort spots and ask you several times how you are doing. They are all about comfort and accuracy. My first session I noticed that my hair took longer to grow back and on my neck it wasn't as thick--after one session! I recommend the full body, Unlimited. Do that the start of the sessions! Will save you time and money! Worth every penny! read more

I am very impressed with the nurse - she is very professional and personable. I never get double-booked, so I can be sure to get in and out on time. The only reason it's not getting five stars is because I've had a few issues with the treatment itself - some allergic reactions that leave me itchy for a few days following my treatments and some discoloring of the skin. I knew these were possible side effects going in... read more

If I could less than a star it would be 0. The sales manager or whatever she is named kristena is completely homophobic. I heard her make comments to her staff not understanding transgender and the fact of "us people" not making up our mind and being weird. Completely unprofessional and homophobic atmosphere because of her while she fake smiles at other guests. Please train your managers!!!!!!! read more

I finish my treatment last year!! and I'm so happy with the result, this has been the first summer that I wear shorts whitout worry about shaving my legs no more. The treatment is effective and I do not regret anything, not the pain, not the long driving to the Milan facility in Kansas City, etc. etc. I had great support from the staff and I'm looking forward to continuos treatment with Milan. read more

Super friendly staff. Comforting environment. Clean and sanitary place with new equipment used. Never had an experience I didn't like. When I first went Christine was her name I believe went over everything in complete detail and answered all my questions. The nurse went over the procedure again and let me know what she was doing and followed up with me. I am very glad I went with Milan laser. read more

Very professional environment. The free consultation was thorough and informative. The nurse is friendly, polite, and professional. They offer great deals on the treatments and 18-month financing, they also have additional discounts for paying in full. They have a top of the line laser designed specifically for hair removal and the lifetime guarantee is ah-mazing! 10/10 would recommend read more

Love this place! Everyone is very professional, friendly and polite. I started seeing results immediately. They have reasonable prices, deals all the time and a great payment plan if you need it. Having an actual nurse doing the laser makes you feel even more comfortable with the procedure. I recommend this to everyone who is tired of shaving or dealing with unwanted hair!!!! read more

I just finished my 3rd treatment and have seen 80-90 percent reduction already! The staff at the Marion location always greet me and are friendly and helpful. The nurses have been caring and make sure I'm ok as they go. So glad I chose to work on removing the unwanted hair I have with Milan...my confidence in how my face looks has grown beyond what I ever have had! read more

Great and friendly staff. The staff are very knowledgeable and professional. Im very impressed with the results. I've only had 2 sessions and already seeing amazing results. They are great at ensuring you get your appointments scheduled and are great at working you in on short notice! I would definitely recommend Milan laser hair remova!! Give 10/10!! 5 stars read more