The Milanes Insurance Group had the worst customer service. My premium was sky rocketing regardless of my pristine driving history. After several attempts to contact Milanes' offices with no success, I had to take it upon myself to shop around other insurance companies. Fortunately, I am now saving $48 a month, about 33% savings with the same coverage.
To make things worse, we wrote Mr. Milanes an email regarding the inefficient customer service his staff was providing, explaining to him why we were leaving his company and no response. Luckily, companies like these don't last very long. There are too many insurance companies out there...stay away! read more