I had a terrible experience this past Sunday at my 10 AM appointment, and unfortunately, my two daughters (ages 5 and 11) had to witness the unprofessionalism firsthand. Up until now, I had been a loyal customer of Milano Nails and a fan of Kim, as reflected in my previous positive Yelp reviews. This only made what happened even more disappointing and confusing. During the appointment, I tried to share what I thought was a compliment--explaining how Daniel, the owner, mentioned Kim was the best technician for builder gel. To my surprise, Kim responded dismissively, saying, "No, we can all do builder gel, but Daniel schedules me with all of the hard-to-please clients that complain the most." I was shocked. This comment, made in front of my daughters, was not only unprofessional but deeply insulting. I have never complained and consider myself easygoing, so I didn't understand why she would say this. When I asked for clarification, Kim became defensive and increasingly aggressive. Her tone and rough handling of my nails only escalated the situation. As someone with a disability who is in constant pain, this unnecessary roughness was unacceptable. After the session, I stepped into the bathroom to collect myself, only to find out later that Kim ran to the front to defend herself to the acting manager while I wasn't present. She then came around the front of the counter towards me and my children in front on the manager. This entire experience left me confused, embarrassed, and deeply disappointed. Milano Nails has always been my go-to, but this incident and the owner defending this employee makes me know without question that I cannot continue supporting this business. Respect, safety and professionalism should be the standard--not optional. read more

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Was needing a more elegant look for a special event this weekend and was very pleased with the job Park did on my nails. Staff very welcoming. Would definitely recommend Park if you go in for a service. Clean and comfortable shop. read more

Milano Nail Spa - Nail Salons Near Me - Magnolia, Texas

First of all my 20 minute massage was timed while the tech went about performing all of the other included services like the wrap and even cleaning and prepping my toes for polish. Now two days after the service my polish is already all chipping away. read more

From the moment you walk into Milano Nail Spa in Magnolia, you're greeted like a valued guest--with eye contact, a warm smile, and a genuine welcome. Exceptional customer service like this is rare these days, but Dana, Sierra, and the entire team never fail to impress. The spa-like atmosphere is calming and luxurious, with soft music playing and a complimentary drink to help you relax and enjoy the experience. Dana worked her magic once again, giving me stunning nails with her high-quality powder dipping technique--absolutely flawless! Sierra gave me a gorgeous shellac pedicure and completely transformed my toes. I walked out feeling refreshed, pampered, and confident. If you're looking for top-notch service and a place where you're treated like royalty, Milano Nail Spa is it. I'm an extremely satisfied customer and absolutely love this place! read more

Milano Nail Spa - Milano Nail Spa Magnolia by Dana - Nail Salons Near Me - Magnolia, Texas

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Serenity does such a fantastic job!!!! The entire staff is so friendly and talented. I love the mimosas read more

Milano Nail Spa - Vibes - Nail Salons Near Me - Magnolia, Texas

I have recently relocated back to TX. Milano Nail Spa is the best! I don't go anywhere else for my nails!

Everything & everyone at Milanos is excellent. Professional work & attentive nail techs. Very comfortable, cozy & clean environment. Best salon/spa I've visited in a long time. Will keep Milanos at the top of my list. *Thx Bur for your awesome treatment & attention to detail. Nina Frdz read more

Been here two times now and shouldn't have came back after the first time. Apparently no staff here know how to correctly shape almond nails and both times I've came they have cut my fingers with the drill while doing my nails. Very unsatisfying and I won't be returning the one in tomball is better mine as well make the drive read more

I started coming here in January this year. I LOVED it for the first few months. I alternate getting my nails and toes done because I like to relax when I'm getting my pedicure, so I am usually there twice a month minimum. The last few months I feel like they are not as attentive as they were when I first came. They always tell me they save my color to my profile, it never is. When I order a drink, they seem to forget that I did and I usually am halfway through before anyone remembers. (Not just once either) I have brought 2 people with me on 2 different dates to show them off and both times we all had mediocre service. Last week I made an appointment for me & my daughter and my sister tagged along. They said there would be a wait for her, totally expected, but they did not start on me for 35 minutes and my daughter was waiting for 40. On top of that my sisters' nails were terrible, all she got was shellac. My toes do not match my nails because once again the color was not saved. I will be looking for a new salon once again. read more

I use to be a big fan of this place but as of lately I've noticed that the quality of the service has gone down hill! I wish I could say that this is my "go to nail salon" considering its location is close and convenient but unfortunately it's a game of luck when it comes to service outcome, it really all depends on which technician you get. My polish application is choppy and messy, they barely even cut my nails down, and when I asked her to test the color out if possible she told me "it would take too long and to trust her" when the color came out ugly she really gave me no choice but to keep it because once again "it would take too long". The only reason I may consider coming back is because I do enjoy the atmosphere and cleanliness of this location. For a $50+ pedicure, I would ATLEAST hope I could be happy with the color. read more

7.16.24 Without going into details about my own experience with this nail salon; I will not be returning. Please remember customers spread the word on GREAT nail salon - but FASTER on bad ones. 1 star because I had too. read more

Daniel, Steven and Sarah were all amazing! All the staff were kind and easy to talk to! This place was amazing! I will never go to another place! The inside is sooo fancy! And there is a full drink menu. The prices are very reasonable and they had so many options for add ons to customize your experience! I highly recommend! You got a hot neck towel with your pedicure and a plate of snacks! read more

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I do not recommend this spa for natural nails. I had a manicure late Sunday afternoon and by evening the polish was starting to lift. By Monday afternoon, I had at least three nails where the polish peeled off. Throughout the week, more nails started peeling. Complete failure. I reported this to the spa the same day but sadly, haven't heard a peep. UPDATE 3/30/26 - thank you Milano Nails owner for your reply and emphasizing the importance of accuracy. Perhaps you have confused me with another client. I DID NOT contact you on Tuesday. My service was on Sunday, March 22 at 2p. On the same date at 2:54pm, I received a text from Milano inquiring about the service. On the evening of Sunday (same day of service), I replied back to the text that I was not happy due to lifting polish. After not hearing anything for a week, I submitted my Yelp review yesterday, March 29. I received a phone call the morning (8:17 am PST) of March 30 offering to redo my nails to which I declined because I redid them myself a week prior AND the fact that I am out of town. Thank you for sharing your 2 day guarantee for natural nails. read more

Tracy is amazing. She did amazing on my nails. They gave so many free drinks to pick from. They bring you snacks and are very friendly.

Okie y'all they fixed my nails the next day and I love them. Jenna is so kind and super experienced! Even though I didn't like my nails the first time, they fixed them the next day no charge! I'll post before and after pics, thank you Milano for making customer satisfaction a priority :') read more

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First off- I went to this place because I have heard from multiple people that this place is amazing and a fair price. I had a friend who recently went here and got the same thing I asked for and paid $50. I went in and explained it was my first time. I had a 10 minute wait which I don't mind, and got seated. I told the nail guy what I wanted "Pink french with chrome rounded almond" He said okay and started on my nails. Shape was wrong after I told him to change it 2 times, didn't do the color I wanted and I didn't notice till he was already done with one hand. He got done and told me "have a good day" and didn't even put the chrome on. He then scurried to get the chrome and put it on. Went to the counter, disappointed in the job and figured I'd just go home and fix the shape and size & it would be good. Then she told me $92!!!!! FOR WHAT? I was furious because they were nothing like the nails I wanted but still paid because I am not the type to walk out. Pictures of what asked for and what I ant read more

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My wife and I stopped in today on Saturday to get her nails done and me a pedicure. This long was well laid out. They had lots of staff and they seem to be very interested in taking care of the customers. My wife got a special manicure and the gentleman that was doing the nails did an excellent job. She would definitely be going back. I got a pedicure and the lady that did my feet was outstanding. Along with the outstanding job, they did on our nails they offered you, beverages snacks, and we're there at all times trying to make sure that you were happy. We will definitely be going back great atmosphere great vibe prices were fair. read more

Service and atmosphere great. Experienced and talented nail techs. I used Park for nails and he did the new ombré technique. Loved it. Andy did my pedicure, and he was very good and full of personality. They offered wine. Maybe next time. Will definitely go back. read more

They did an amazing job. Normally when I go to a nail salon I spend an hour afterwards filing my nails because I'm not one to say anything but I can say leaving after Jessie did my nails I can truthfully say there is no need for that! It was super clean and welcoming! If you're looking for a nail salon know they will not disappoint! read more

Milano Nail Spa - Nail Salons Near Me - Magnolia, Texas

Great service, fun staff, super clean location, affordable pricing, the drinks were great.

First time here. Made appt as there was 3 of us. Got right in, staff very accommodating for elderly family member. Manicure and pedicure good. Foot massage during pedicure very nice. Will definitely go back. read more

I love Milano nail spa...Daniel is artist now owner... his customer service skills are amazing and he cares deeply for his clientele...i love the brand and I'm always treated with care and respect... make sure you all come and support the Milano brand read more

Milano Nail Spa - Nail Salons Near Me - Magnolia, Texas

Getting pampered!!! Love my beautiful nail design Lee!!! My pedicure was awesome Tim!!! Customer service was absolutely amazing!!! May 31st is their Grand Opening read more

Was treated with the most amazing/professional service all around. Steven did my pedicure, and he was outstanding. Easily the best experience I've had compared to other local salons. Highly recommend! read more

I am posting my story because the owner responded to my original post, lied about what happened, and posted my daughter's name. He is a bully. My daughter and I visited Milano in Magnolia three times. The first time was back in May. We both had Shellac done on our nails and just wanted a polish change on our toes with flowers. The girl who did my nails did a pretty good job. My only complaint was that she put Shellac on my toes, even though I specifically told her to use regular polish. My nails looked good, so I didn't say anything. My daughter wasn't as lucky. She had a male nail tech who didn't allow enough drying time between Shellac layers, and they looked terrible. He also cut several of her fingers with the nail file. We didn't complain that day, but the next day, her nails and one of mine chipped. We went back to the salon the day after the service (not weeks later as the owner claimed). I asked for a refund for my daughter's nails only. We were leaving for a vacation and didn't have time to have them redone. Every single fingernail and toenail was chipped. The owner refused to give us a refund and was very nasty to us. The young guy behind the counter was much nicer and offered a gift card, and he said they would redo my chipped nail when we came in. Two weeks later, we were back in town and went to the salon to get our nails done. My nails had grown out, so I asked the same young guy if I could just get my nails redone and get a discount for the chipped nail. He gave me a $15 discount, which I thought was more than fair. This time, I asked for two female nail techs. The two girls we got did a great job. The only issue we had was that they charged my daughter the standard $5.00 fee to have the polish removed. Since they had messed up her nails, I didn't feel this was right, and her gift card didn't cover the cost of getting her nails done because of this. Fast forward to two days ago. We really needed to get our toes done. We both still had the original Shellac from back in May. We made an appointment and went in. The young guy brought us to two chairs and sat us down. My daughter got a male tech again, and he started on her feet. He told her it would be $5.00 to have the Shellac removed. We knew they charged this, and it was fine. Twenty minutes later, my daughter was almost done, and no one had started on my feet. Here's where it goes south. I asked if anyone was going to do my feet. The young guy at the desk said he didn't know I wanted my feet done. I made an appointment, and you sat me in a pedicure chair. Exactly where was the confusion? At the same time, the guy doing my daughter's toes was struggling to put a flower on her big toes. He didn't allow the polish to dry enough, and it was smearing. He blamed my daughter and told her if she got Shellac, this wouldn't be happening. I told him we have had regular polish and flowers done for years and never had an issue. I told him to redo her big toe, and he started yelling at us. Now my nails still hadn't been started. Finally, a young girl showed up and told me it would be $15.00 to remove the Shellac on my toes. I said, "What? It's $5.00." She said the owner told her to charge me $15. Now I felt like they were targeting us personally, so I told her, "Never mind, I won't get my toes done." The guy doing my daughter's toes was having another fit because I wouldn't pay the $15. She asked him to stop yelling at her. He then told her to get out of his chair and leave. Her toes were not finished. He told the owner my daughter told him to shut up. This was an outlandish lie! That NEVER happened. I was standing right there. I told the owner that, but he screamed at my daughter so much that he made her cry. She never spoke a disrespectful word to either of them. I told him we were leaving and would not come back. We did not pay for her toes since they weren't finished, and he kicked her out of his chair. The owner is abusive to women and young girls. Please don't use this salon. read more