Suzy is Awesome. Very knowledgeable I've used her twice and a great experience every time and…read morewill use her again our next vacation

This review is for travel consultant, JERRI ANDERSON…read more Our dad passed away just 7 days before our scheduled cruise. Neither our regular agent nor backup was available (vacation/illness). Jerri stepped up and engaged the cruise line to help us deal with late cancellations by uninsured passengers such as ourselves. We have been delighted with her go get em attitude and her follow through. Each and every status, contact, promise was in fact kept...allowing 1 less thing for us to deal with during our difficult time. We thank Jerri for her true professionalism...Frosch should be proud to have consultants like Jerri working each and everyday!!

Only 3 reviews since 2019. My experience is current. Cruise Planners did a less then good job for…read moreus. My issues had to do with confirming a exact name to match our Passport. It took, in my opinion, too much time to correct this error. Our main issue had to do with their lack of knowledge relating to the rail service in France. There is very little space on the trains. No porters for a couple of large suitcases. We needed to change our itinerary from rail to air while in France. Cruise Planners could have/ should have understood our needs better which would have given them 4 stars.

I worked with Stephanie on our recent (and last minute) trip to Disney World. They were fantastic!…read moreThey were able to find rooms for us that I couldn't find in my own. They were very prompt in answering any questions I had and were very helpful arranging stuff for our stay. They even sent us some books for the kids to read on the plane and luggage handle wraps! Overall, we had a great experience with them and will work with again on any future Disney vacations.

Moonrings was first referred by my wedding coordinator a few years ago and we've used them for…read moretrips after our honeymoon as well. Don't let the name fool you, they do more than just honeymoons. They are a full fledged travel agency. The staff does go to many of the places the recommend so it's not just blind recommendations. We used them because with all the efforts going into the wedding, we didn't want to have to worry about the details about a honeymoon as well. We wanted to go to Hawaii and worked with Miriam Geiser. We did a 7 or 8 day trip to Oahu and Maui. Miriam helped gather the details for flights and hotels. We gave her a budget and she would stick to it. Honestly, if you're looking for a low budget type of trip, I would not use them, not because they can't work with you but being catered towards honeymoons and the like, they work with more high end hotels and services and have more experience with those places. They work with mostly 3+ star hotels. More like 4-5 star hotels though. Moonrings and Miriam did an amazing job with our honeymoon. We got detailed information and everything was set. All we had to do was follow their guide they gave us and we had a stress free honeymoon. They have some amazing recommendations on food and activities. A lot of the time, the staff has personally been there so they can vouch for it. Because we had such a great experience, we used them again when we visited Chicago. Being based out of Chicago, Miriam was able to give us a "bucket list" type of trip and give us a lot of good recommendations on food. Chicago is an amazing place. We had a great 3 day trip. If you're thinking of heading outside the US, they also have that covered too! As an anniversary/big trip, my wife and I wanted to go to Europe. We contacted Miriam again and they were able to give us another detailed trip to Italy and Spain. Miriam took care of the Italy portion and we worked with her colleague, Kevin, on the Spain side. Moonrings will let you talk with their experts for each city. They could have easily just had Miriam handle the whole thing and gather data for us about Spain, but they go the extra step to make sure they give you the best information they can. Not only is the itinerary detailed and spelled out, they also have your back when things aren't looking good... While in Rome, there happened to be a workers' strike, which would cause us to have to change our plans of visiting the Colosseum. Without us saying anything, Miriam had found out from her sources about this strike and went looking to see if she could get the tickets refunded or any alternatives. In Spain, we were not able to reconfirm a reseravation to a restaurant and the restaurant called Kevin. He told them to hold the table and emailed us to see if we were still going to make it. Because I got sick, I wasn't able to make the reservation, let him know, and he took care of it. Thanks Moonrings.

We used MoonRings to plan our European honeymoon and everything was absolutely perfect. We worked…read morewith Miriam who is extremely thorough and knowledgeable. When planning our honeymoon we had no idea where to begin or even where we wanted to go. Miriam got to know us and what we look for in a perfect vacation. She planned us an action packed 14 day trip through Greece and Italy and took care of every plane, train and automobile along the way. You would think she was a local based on the amount of knowledge she had about each of our destinations. We will definitely be using Miriam and MoonRings again on our next vacation.

We have been working with Trans-World Travel going on 20 years for group and individual travel…read more Judy, Jim and Laurie have provided outstanding service and trip planning. With organized group trips, all of your accommodations, city and attraction tours are set up beautifully; no waiting in long lines to buy tickets or enter most exhibits or museums. The included hotel accommodations are of very high quality and are well located; included meals are plentiful and delicious. Your tour guides are personable, helpful and well informed; they are a fountain of knowledge for the regions you visit. The local city guides are also of excellent caliber. The tour drivers are masters of the road. For individual travel, their service is beyond compare! Judy has helped us plan spectacular trips from start to finish from very nice and convenient boutique and large hotels in major European cities, rail transit and private and small group tours of many historic sites and tips on must-see attractions. Summing it up, we would never travel with any other agency!

So, before the trip they NEVER asked about dietary restrictions, I had to bring that up…read more Allergy to smoke requires a non-smoking room. Again, they NEVER asked prior to departure and that caused a problem in at least one hotel. No consistency in hotels. Some were very nice, others qualify as hostels. They did leave a voice message, after we left, asking for our cell phone number. Still waiting for a form of some type to provide feedback, I won't hold my breath ~ my feeling is, they don't want to hear it. Find another travel agency and have a great trip.

Rick Rosenfeld did a fantastic job putting our travel together. He asked us the right questions…read moreabout our preferences, likes and dislikes, and worked closely with his overseas associates to create a custom itinerary for us. Once we agreed on the final plans, his software tracked our flights and sent us updates as needed. For a truly personal travel experience, we strongly recommend Rick Rosenfeld and Journey Softly.

We could have done better with Expedia. He found no better flights than we found. When we asked…read morehim about booking connections for transportation from airports to hotels or from Rome to Florence. He said he could do that . . . for a price. And the hotel he booked for us in Rome was a $30 cab ride each way between the hotel and any of the major tourist attractions. When we got there, we contacted Tor, who told us it was our fault for not checking in advance. What did we need a travel agent for, if not for things like making sure we were well located?!

A friend recommended Tor to arrange our travel plans to Havana, Cuba. We met with Tor so he could…read moreget a sense of what we were interested in doing on our trip. Tor put together an itinerary to try to maximize our time to see the sights for the three days that we were there. Tor has been to Cuba many times so we had lots of questions about the process. Tor was easy to work with and returned phone calls and emails promptly. Tor couldn't have made planning this trip any easier for us. He took care of everything!

Just back from the Golden triangle - Rajasthan, out of Delhi. Greaves Travel put the most…read morefantastic 11 day trip together for us. "WOW" was the word that came out of our mouths frequently - so many things we saw were amazing. Their guides have been doing this and know people on the street or in the hotels in most places we went. They made us feel safe and develop a love for the country, culture, religion, people and food. I went with 7 friends, we had a guide, driver, and assistant the entire time. The vehicle was new, always spotless which allowed the scenery to pop as we did a lot of driving. Our driver was our hero and amazed us constantly. We always had water, or whatever we wanted to drink on the bus. The smallest detail, like where to find a toilet was never an issue, as our guide was so knowledgeable. There were things we added to our trip on the fly like a bicycle rickshaw in Old Delhi, which was a highlight. I will use Greaves travel in the future and hope you are able to do the same.

My wife, Laura Gable, a luxury travel advisor, has visited prime destinations all over the world…read more She had been to India twice before and had an opportunity to join a group with Greaves Travel, a tour operator and destination management company she had used in the past. It would be my first visit there and became one of the finest tours I've enjoyed anywhere, with a comprehensive itinerary, skilled guides, well-orchestrated arrangements, and variety of experiences during visits to five cities. Instant impression: a mystical country. Wonderful people of faith. Hindu, Muslim, Sikh. Interesting to learn more from our knowledgeable Greaves guides about the faiths, histories of the comings and goings of the princes and different invaders from Afghanistan, Iran and elsewhere. The itinerary enabled us to marvel at the many contrasts, from utter chaos in the streets with scooters, cyclos, trucks, cars forging ahead, horns honking, to the serenity of the temples, mosques and parks, and the best hotels in the world. Visited different temples. Famous tombs and mosques. Taj Mahal is magnificent. Impressive major cities. Mumbai, Udaipur, Jaipur, New Delhi. The latter is inspiring as a capital, with wide avenues, a mall near the governmental offices like Washington DC, traffic like NYC or Tokyo during rush hour. Booming tech center in a neighboring state near the airport; call center headquarters for companies from all over the world. Had meals in a family home, on an island with a prince, in a UNESCO recognized restored boutique hotel tucked on a side street away from the cacophony of Old Delhi thoroughfares and street merchants. From six to ten dishes to try at most meals, with varying degrees of spiciness. Found exceptional values in jewelry and custom-made clothes in Jaipur. And enjoyed a three-star Chinese restaurant in New Delhi. Rode a camel at one hotel. Invited to join an engagement party at another, with Laura and a few others being coaxed onto the stage with the prospective bride and groom. Indians wanted us to join their events and to pose with members of our group. This happened wherever we went. Now sorting through an incredible array of memorable photos of monuments, street scenes, rickshaw rides, dinners at lakeside in a five-star Oberoi hotel, the hand laundry phenomenon in Mumbai (Dhobi Ghat, with row upon row of concrete wash pens) and more. Two favorites: morning at the Taj Mahal during a sunrise visit to beat the crowds and watch the lighting change on the dome; and a lively street scene in New Delhi. Highly recommended using Greaves for anyone wanting to go beyond the ordinary and expand their cultural, social, artistic, gastronomic and spiritual horizons in this amazing country of 1.3 billion.