I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

Been going there for years- most honest folks I've seen. They catch things that need work, and…read moregreat service and value

Prompt service and no hassles. I had a pretty good idea what was going on, and the repair was in…read morethe range I expected it to be.

Needed a new thermostat, and they found out that my water pump was also bad. They put on better…read morethan OEM parts as soon as they could. Great service. Will continue to use them for any car issues

Billy has always been very conscientious in my repairs. I am thoroughly pleased with him. And would…read morebe happy to recommend him to other people. He is very busy individual, so please be patient. It's worth the wait.

I hired Nicholas to inspect a used out of state vehicle for me at a local dealership in 47150. He…read morereplied to my request very quickly via Yelp, set up a time for the following day, and showed up to the dealership even earlier. He was very thorough with his inspection, sent me photos of his findings, and gave me very insightful details. I am very happy I found a trustworthy mechanic and looking forward to purchasing the vehicle now knowing it was looked over by such a knowledgable mechanic.

Very responsive just couldn't use his service! Appreciate his communication! He was on it with the…read morebest price and feel like he would have done the job we needed. The car started after cleaning the connections....all good....