Nora is the best have been buying tile there since 2015 they are very knowledgeable and helpful.read more

Here are my 2 complaints:…read more 1) I have bought close to $20,000 from this place. I bought more than I needed in tile, and when I went to return, they said there was a 25% restocking fee. When I originally asked the sales person what if I buy more than I need, she said no worries just return it but conveniently left out that there's a restocking fee! And they don't give you your refund immediately - they mail a check even if I paid with a credit card. 2) my tile guy also showed me that much of the tiles were not perfectly precise - some had different dimensions than others in ce timers, which created more labor for my tile guy. This place is not very ethical and the customer service is subpar. Oh, and watch out for the credit card fee that is applied if you use a credit card!

I recently built a custom home and my builder exclusively uses this business for the kitchen and…read morebathrooms, and now I know why. Jenny assisted me with the initial design. I knew exactly what I wanted and she helped bring my vision to life. They also made my laundry room cabinets and countertop and converted a small matching closet across the hall from laundry into a doggie area, drop zone. The installation was also very professional and they spent a lot of effort to ensure everything was satisfactory. I returned today to have a closet designed. Looking forward to that getting installed too, which should be within a week!! I highly recommend Artemisa!

While remodeling my mother's bathroom and kitchen, I decided to hire Artemisa to build the kitchen…read morecountertops and vanity for the bathroom. While expensive, they provided good quality and installation. However, when I later returned to them in order to build 3 small 1 inch and a half floating shelves they wanted to charge me over $300 without installation which is offensively overpriced. Not to mention that after already spending over $3,000 with them, one would expect them to cut you a discount given that you came back to their business on two separate occasions. Nevertheless, they didn't seem to ever return my calls or follow up with me except telling me that the previous girl I spoke with Jenny quit in November. Only causing more confusion rather than solutions to my query. To this day as you can see in the picture of the kitchen, on the right corner I have yet to get my 3 floating small shelves despite that their Yelp page clearly states they do fine carpentry. So these shelves should've been an easy quick job given its size and scope. Hopefully the owner Damien who was very nice and did the measurements of my bathroom will see this review and kindly reach out in order to rectify this long overdue customer experience dating back since August 2018.

Do NOT believe those glorious reviews. They're written by owners families. This place should be put…read moreout of business.they don't deserve your business, they're dishonest, arrogant, rude, offensive 2 brothers, owners. I will call BBB with a complaint. To top it off I Was humiliated and insulted by one of the brothers who came yelling at me "there's no business for you here" Accusing me I hung up on them on the call. I had 2nd line and told receptionist I will call back. She didn't speak good English. I was asking simple questions but one of the brothers couldn't answer. Selling vanities He didn't know what Golla is & got into bad defensive attitude. These 2 brothers Johnathan & not sure other brothers name are very unprofessional! STAY AWAY

I bought some tiles from thus company and they took their time showing us different materials and…read moreprice til we got what we wanted at a fair discount, I just had it installed today and they look fantastic.

If you're looking for a nice slab of granite, quartz, or whatever the new rage is for remodeling is…read morefor countertops or vanity tops, definitely check out Pantai. They have so many selections with just beautiful designs. Sales people are not pushy, and you're free to roam and take your time to look at all the stones they have available. They are on the pricey side... so brace yourself for the invoice if you fall in love with a certain rock.

Excellente service! Walking in very friendly, asking who our references and Olga very knowledgeable…read morehelpful in making a decision. If you need stone this the place. Pricing fair great.

Wow what can I say. After seeing a few of their completed projects from friends and IG. I had a…read moredeck that need to be replaced. I reached out to KOW Eric and Roger. Very professional alongside with their team. From start to finish they pay attention to detail with a lot of custom ideas that I wanted for entertaining. Team worked clean and didn't leave anything behind. They gave me a window of time to complete project and exceeded expectations. Super knowledgeable and offered suggestions to open up design to get a Pergola and Deck that will last... Thank you great Job to KOW and Team

I'm very disappointed with the work and customer service from this company. The pergola was poorly…read morebuilt and ended up breaking after light winds. Since then, I have tried contacting him multiple times by phone, email, and messages, but they have completely ignored me. A reliable contractor should stand behind their work and communicate with customers when problems happen. Unfortunately, that has not been my experience at all. I would not recommend this company. Totally scam

Let me just start with saying that you will never leave Shell Lumber thinking they were rude or…read moredismissive. Shell Lumber is the perfect local business. All their staff is friendly and helpful but also knowledgeable. Which unfortunately is rare in other home improvement stores. They have most everything you'll need and if they don't have it will help you find it. They have the best selection of wood around and on top of the complimentary popcorn while you shop they also have a food truck outside to make sure you dont leave hungry. It may be a dollar or two more than some other home improvement places around but you will leave much happier and that most times is worth the cost. So stop by and give Shell Lumber a try, you won't be disappointed.

Very helpful on the phone and knowledgeable. Better than any other lumber yard. Guy provided good…read morewood suggestions and reasoning for his suggestions.

Such an amazing experience with Top Turf. Ruben was always very responsive and the team not only…read moredid the job on time, but the workmanship exceeded our expectations. The responsiveness of the Ruben and his team is a rare thing to find in the South Florida market. The price was in line with what we expected, but the level of communication and a quick turnaround time from start to finish set Top Turf apart from the other companies we spoke with first. Thankfully, a neighbor had already used the company a few years ago which turned out to be a wonderful referral for us. We could not be any happier.

Seems this business was sold. I had some damage that needed to be repaired. It took weeks to get…read moresomeone out to the house, ultimately the repair job was less than ideal. They did ask me if they did a good job, but after some discussion, it just didn't seem like the repair/patch would be "seamless" which is what I was promised during installation. The new owners seemed to have lost my records including product type, so the patch job is a different product and is noticeable. That said, they did seem to fix my problems as best they could, and they came back to repair at no charge to honor the original warranty. May be good for new installations but be cautious with information on repairs and long-term maintenance.

Jorge and his team are fantastic! I am a property manager so it's important for me to have clear…read morepricing and timing. Jorge made everything very, very easy in addition to providing excellent pricing! I typically go with an LVP from Home Depot, but for just a few cents more per square foot, he provided access to a far superior product. Jorge started and ended on time and the installation was perfect. The team forgot one small item and they had no issue making it right immediately. I could not be happier with the outcome and will be using him again (and again!)

WARNING! WARNING! DANGER!!! DO NOT HIRE!!! DO NOT TRUST! My…read morecompany hired Nathan's Carpet and we regret the moment we met the owner, Jorge. He ran over to our job site and GUARANTEED that he had a competent team of installers that could do the 1600 sq. ft of commercial carpet installation and the 1300 sq. ft. of commercial sheet vinyl installation for our client. He talked a big game about how "experienced and professional" his crew was. But he needed the money right away in order to secure this amazing team of installers because they were" SO BUSY." The day after we gave him the initial deposit, we tried to reach him and he had "gone on vacation to Italy." At no point BEFORE we gave him the SUBSTANTIAL deposit did he ever tell us that he would be gone for almost 3 weeks. Well, that should have been A HUGE RED FLAG! But we made the mistake of trusting him. This was a very time-sensitive installation, as the client was only closing their location for 10 days so that we could accomplish all of the flooring, painting, custom lighting, and custom cabinet installations. The floors had to be done first, of course. The day before the installation, of course Jorge answered the phone. He expected that next payment the following day. He told us his guys would be at the site "tomorrow morning at 9am." They showed up at 11:45am, but only after we were forced to drive over an hour to confront someone at their warehouse and pressured them to call Jorge "in Italy" for an answer. He refused to tell us who would be in charge at the installation. He went to Italy and left a group of men with zero guidance. Needless to say, the installation was a mess! There were jagged edges, carpet lifting, glue EVERYWHERE, and even an ENTIRE 15 FOOT LENGTH OF FLOORING that was missing carpeting! Who does that??? Nobody bothered to check to see if the carpet was actually completed. But they made sure to send videos of the "completed work" and Jorge IMMEDIATELY came out of hiding to pressure us to pay the balance. The guy that took the video was, literally, speed-walking through the location. It was actually comical. Until we saw the installation. Thankfully, we refused to pay until we had the chance to go to the site the next day. That's when we discovered the mess. We had PLENTY of carpeting to have completed the installation. This was just the first example of the LACK of honesty, professionalism, expertise, and leadership. The vinyl installation was, and IS, the most horrific BUTCHER JOB we have ever seen. Neither Jorge nor any of his installers performed the MANDATORY MOISTURE TESTS that are an INDUSTRY STANDARD for installing over concrete. Although he LIED to us and told us that he had, we later discovered his lie when several areas started bubbling and lifting within 2 days of installation. He did not perform the test. His installer butchered the vinyl, left it with huge gouges, glue was everywhere, and now almost half the vinyl has lifted or has been compromised in one way or another, thanks to the irresponsible and careless owner of Nathan's. The installer was the first person to reveal to us that the prep work was done incorrectly, as it would have also required a self-leveling product to prevent the bunch of pebbles that are now protruding through the vinyl. Not to mention the bubbling and lifting. We are now faced with having to pull up the entire floor and replace the disaster his crew left behind. We actually had Jorge come to the site to see the mess because he insisted that we had to give him "another chance." The installer did come back and ended up making it worse. He peeled back the vinyl and tried to reinstall over the improperly-prepared floor. And even MORE bubbling happened within 24 hours. It's a disaster! Of course, Jorge is nowhere to be found now because that's his M.O. He hits and runs. Nathan's Carpet should not be in business. He will talk a big game, take your money, and absolutely disappoint you. He will not deliver quality work because he is incapable of it. By the way, we hired 2 FORENSIC FLOORING EXPERTS to assess the installation and to confirm what was causing the vinyl to bubble and lift. Both gentlemen (from 2 different companies) confirmed and concluded that the preparation was not done properly and that the entire floor needed to be lifted because STEP ONE had been done incorrectly and that caused the domino-effect disaster. We have emailed, called, and texted him but he has GHOSTED us. He lies and has taken our money. Do NOT HIRE THIS MAN OR HIS COMPANY. We are suing him, of course. He has already been sued by another customer and ORDERED by the Court to pay her, but he has refused to pay her. This is PUBLIC INFORMATION as that client also posted her story on the internet. Just look up "Complaints against Nathan's Carpets." Or you can go to the Miami-Dade Clerk's website and search Civil cases with his name, Jorge Braschi. You will see that we are not lying. DO NOT HIRE HIM OR HIS COMPANY.