Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

I have been renting a vehicle sized garage here for 2.5 years and while my initial experience was…read moregood, changes implemented over the past 8 months have me searching for other options. I've received 2 increases in less than a year. When attempting to configure autopayment through their portal, using the exact details copied/pasted from my lease I was unable to establish an account profile because it could not match to a tenant. When I tried going to my unit today, my gate code no longer works and I've received no communication indicating a change, suspension or other issue. There are no employees onsite at any time, and when calling the phone I first had to listen to/decline (5) separate ads for completely unrelated services, at which point I was connected to a chatbot that claimed the business I was trying to reach is not a recognized client. The website is down. This has all the markings of a business that is either heading into bankruptcy or has been sold to a holding company.

Quick, easy, and convenient. The location is great for anyone living in Milford, Loveland, Terrace…read morePark and Indian Hill. The staff are accommodating. The space is affordable and offers a great place to lock up your valuables.

Rented a 10' van today from this U-Haul location. This is second time in a few months where I've…read morehad the same unacceptable experience. They really need to clean the inside of their vehicles before renting to the next customer! The inside of the vehicle smelled like cigarette smoke and weed. The inside of the windshield, the dashboard, steering wheel, seats and floors were dirty! I get it, there are rental trucks, but one should expect them to be cleaned every once in a while. To top it off, I was not credited for the extra gas I put in the truck beyond what was in it at pick up (1/2 tank of gas and then filled the gas tank up to 3/4 tank before returning, as I wasn't quite sure how much to fill it to get back to 1/2 tank. I asked for a credit and the U-Haul staff at the U-Haul Moving & Storage of Milford, OH location said they could not credit me because they didn't have a button for that. That's not fair or a good customer experience, especially when gas is $5 per gallon and U-haul charges $10+ per gallon if the vehicle is returned with less than what was in the tank at pick up! I doubt anyone at U-Haul will even read this feedback or do anything to make it right. I suppose all I can do is leave this bad review on social media to warn others.

Be aware, I did rent a truck from them but this vehicle shouldn't be on the road until it's…read moreproperly diagnosed and repaired. I've drove a lot of vehicles from heavy equipment, big trucks to regular truck & small cars in my life and military service. Some conversions are normal in these types of vehicles. However try 26' truck I rented was far beyond normal. I filed the complaint with Uhaul, they were sending out someone to lol at the vehicle but due to time constraints for the rental I had to cancel it but made sure that the complaint would be followed up on. While retuning the vehicle the traction control light came on (unloaded mind you/ tow haul off well as I did driving to the pickup location) the vibrations unloaded were intense and it's not the road conditions either they were dry and not wet, typical road bumps on 275/471/71/75 etc. and these are roads I've driven my entire life. The Milford location Asst. mgr. called me after a "30 minute diagnosis from the mechanic" stated there was nothing wrong with the vehicle. So I have submitted the videos my 12 yr took while driving the truck To Uhaul itself as that location is not a franchised one. I am asking for the full refund of the rental $167.65 plus the $35.00 for the fuel. I've rented from Uhaul plenty of times and never experienced this type of situation from any of the rentals and I usually rent 20-26' trucks anytime I rent from them.

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

Every interaction I've had has been very kind and accommodating. The entire rental sign-up process…read morehas been very smooth and easy. My unit was very clean and easy to access, but safe and secure.

I have had my rate increased three times in exactly one yr. Started 122 , then went to 165 …read more... With limited access , was told had to pay an additional 30.00 a month to get 24 hour access ( that's ridiculous.. I didn't ) Then today I looked at my bill and it now says starting on 10/1 I'll be paying 208. I have 24 hour access now , but 208 for a 10/10 that's falling in on itself is not what I agreed to. I can rent same size for $70-$100 a month at neighboring businesses. Will not rent from this company anymore. Mindy was great , very helpful and polite. This problem is corporate!

I just want to take a moment and say how nice the manager Robin is at this facility. She is very…read morefriendly and helpful.

From the owner: Are you searching for ways to keep your most prized possessions out of your home and in a safe,…read moresecure location? With various unit sizes available--and at affordable prices--Stronghold Self-Storage in Cincinnati, OH, is your best bet for storage solutions. Accessible seven days a week and monitored by an on-site staff, this local storage facility gives customers the opportunity to protect their assets, create additional space, and store seasonal items instead of taking them to the dumpster or having a yard sale. These storage units range in size from 25- to 300-square feet, so you're sure to find one that fits your sizing and budget requirements. Units are well managed and clean, so you don't have to worry about dirt or dust ruining your items, and the facility is in a secure location for your protection. Feel free to ask about their free truck rentals. Whether you're storing your living room furniture in the middle of a move or you need business storage units for important documents and files, Stronghold Self Storage is the storage facility you and your items need. Call (513) 752-7772 or visit them online to find out more.

I had Chris Curry and Jose as my team of movers from Cincinnati to Louisville Ky. They worked well…read moreas a team, were very careful with all of the items to be moved, and were incredibly fast, getting the job done on record time. They were both very courteous and answered all of my questions along the way. Would definitely hire them again.

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way