I was in a hurry and needed my battery replaced. They were able to help me and get my out of there…read morewithin 45 minutes with a new battery. Thank you!

This place is super close to me and convenient so I wanted to give them a chance. I took my Ford…read moreF150 there over the time period of a year several times. Unfortunately, either while my vehicle was there or once I got it back every time there was some kind of ongoing issue that had been caused by them. Ranging from my interior wreaking of cigarette smoke to them breaking expensive parts on my vehicle and expecting me to pay to replace them as well as accepting jobs from me then not having the proper tools to complete the jobs. Wanting to give them the benefit of the doubt and opportunities to make things right I kept taking my truck back and explaining the issues. Eventually, it got to the point to where I was having to pay monetarily and with my time for their mistakes, and I wasn't OK with that. When I explained that what was happening and how they were handling things was not ethical nor professional, their solution was for me to no longer take my truck there. I agreed, but unfortunately that leaves me still dealing with issues that were improperly done by them after I've already paid them Thousands and will have to pay someone else again to fix the issues properly. Don't waste your money!!!

We appreciate the competent service that Bill's has provided for our household for over 20 years…read more The overall inspection and report is very thorough and insightful. The repairs and maintenance they provide has kept my 14-year-old Camry running well. The customer service at the front desk and the skilled mechanics in the workshop are much appreciated.

Warning about Bill's Auto Repair & Towing Service…read more I want to share my son's experience with Bill's Auto Repair & Towing Service so others know what they may be dealing with. My son was in an automobile accident Friday evening. The police called Bill's to remove the vehicle from the scene. We have roadside assistance, but I understand that police can require a vehicle to be removed immediately for safety reasons. When Bill's arrived, the driver said the car was going to their impound lot. My son asked about having it towed elsewhere. He was told that would cost $250 plus mileage, and the driver convinced him it would be cheaper to have the car taken to Bill's garage, where he was told he could pick it up the next day. What he was not told was that the garage would be closed for the entire weekend. When he was finally able to get the vehicle today, his bill was $328.79, including $25 per day in storage fees while the business was closed. They also initially attempted to charge him an additional $100 in mileage because the tow-truck driver had been pulled away from another job at Kings Toyota and wanted to charge my son for the driver's travel to and from that job. After disputing it, that charge was removed. On top of all of this, they would not accept a credit or debit card. They required payment in cash. My issue isn't that a tow company charged for towing and storage. My issue is how this was handled: my son had just been in an accident, was told taking the vehicle to their garage would be the cheaper option and that he could retrieve it the next day, wasn't told they would be closed all weekend while storage charges accumulated, and then faced an attempted additional $100 mileage charge unrelated to towing his vehicle. I would strongly recommend that anyone dealing with Bill's Auto Repair & Towing Service get the full towing charge, destination, storage fees, business hours, and payment requirements in writing before allowing them to take your vehicle.

I used them a couple of days ago for a wreck I was involved in. The Hamilton County Sheriff called…read moreand they were the one up on the rotation that showed up. The tow driver was polite, as was the office manager when I showed up yesterday to get some things from my vehicle, take off my license plates and take some pictures. My car was towed from there by my insurance company. So, that's the last of my interactions with them.

Extremely rude. They charged an outrageous price and added more charges that should not have been…read moreadded. Besides our bad experience, I've heard this is definitely common for this company. I don't recommend their services for anyone.

Our car broke down on 75N near Ft Mitchell. Driver kept us…read moreupdated and ETA, very quickly got car towed to mechanic with no issues. I appreciate it especially since it was after 8pm.

We needed a jump after a long vacation and these guys came incredibly quickly and got us up and…read morerunning. highly recommend.

Avoid at all costs. This is associated with Danbury Towing so likely all crooks…read more Bob intentionally and knowingly took advantage of a handicap vehicle knowing full well that the owner had zero options for rentals or vehicle backup. He charged an outrageous fee to tow less than a mile over $1000. for a company that claims to "Keep the community in their heart" this is exploitive behavior, and they should be ASHAMED!

We live in Springfield Ohio and came to camp at StoneLick State Park. We ended up loosening our…read morehitch and were in dire need of help - Bob & Jay were amazing and helped us out! If we lived closer and dealt with the size trucks they do - they would forever get our business!!!! Thank you so much!!!! Heather & Bill

Let's face it. If a tow company is involved, it's been a bad day to some degree but Sora's Towing…read moremade this situation smooth and quick. As a fleet admin I deal with towing companies all over the US. This was easily the best experience I've had. They were called to tow one of my fleet vehicles. They notified us quickly, were clear about what they needed to release the vehicle, pleasant, professional and flexible in getting to a resolution of the situation and their rates were reasonable. I can't recommend them highly enough. This is a stellar organization.

Customer Service is excellent. I had my car impounded and the company (especially Liz ) went above…read moreand beyond to keep my stuff secure until I could retrieve my items. Thank you. i miss my car, but it is what it is ...

This place doesn't even deserve a one star review but I had to put something to continue. on Monday…read moreof last week my moms car broke down on 32 in Batavia. a sheriff stopped to keep my mom safe and called this tow company to remove the car from the road. L Wood towing towed my mom's car 8.2 miles and charged her $595! she cannot afford that! I called today and asked if we could retrieve there items and was told only if she pays $450!!! He is also stating that in order to get the car, the sheriff has to release it. There is no sheriff hold on it!! I'm thinking maybe the sheriff and this tow company are working together to scam Individuals! This place is taking an advantage of lower income people and need out of business!

Our car was smashed in the front and in the rear. They did an awesome…read morejob and now our car looks like a new car. Could not be happier. The staff was very friendly and professional. I would highly recommend them to anyone that needs auto body repair. Garry & Marianne

FAST, FRIENDLY & FAIR PRICING!! What more can one ask…read morefor??! I looked up 24 hour towing service, called the order that popped up on google; the first 2 went straight to voicemail but third times the charm! Pete answered & literally saved the day!! He said to give him 15-20 minutes & showed up like he said he would, he was also able to give us a great recommendation for a mechanic. SO THANKFUL FOR YOU, PETE!! Fingers crossed that I won't be needing towing services anytime soon... but if I did Pete will definitely be our go to!!

My daughter's car got a flat tire in the middle of nowhere.. we called them and they not only gave…read moreus a reasonable price for towing but also got us a new tire and installation for cheap! They said they would be there in 10 minutes..THEY WERE THERE IN 10 MINUTES! HIGHLY RECOMMENDED!!!!!