Review #1,064 Posted on 6.4.26 We came here for dessert after dinner on Friday night the 29th. This spot is located on Naglee right next to Kid's Care Dental. I wasn't sure if this was a chain or not, but looks like it's not. It's got its own unique style of stuff and ways of serving ice cream. 100% the way to go is to get the 4 flavor sampler for $9.75, the scoops are basically normal size. My favorite ice cream I tried was the Taro Mochi, it had little chunks/bits of chewy mochi in it, so good. They've got a countertop to sit at with connect 4, tic tac toe, and other games to play. This place is awesome, will be back for sure. read more

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Don't miss out on their Taro flavor icecream. I just love love this place ! they have a collection of different flavors that you can try and I am always confused which ones to get but it's an experience to take kids and enjoy summers :) read more

My hubby and I are obsessed with their taro with mochi ice cream! It's our go-to whenever we stop by Milk & Sugar. The taro flavor doesn't taste fake and the ice cream has a creamy texture. The mochi is always a nice surprise and adds a fun, chewy bite. The women who work here are super nice! They were patient with me while I was being slow about what size I wanted and gave a decently sized scoop. I love the board games and giant tic tac toe on their wall. Fun place to have dessert and chat. read more

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Updating my review, although the five stars remain! I love that we have an option to indulge in town that is ingredient conscious and uses Strauss products. Makes me feel more inclined to indulge, if I'm being honest. I can eat unhealthy.... Healthier. Am I right? Lol The last few weeks of my pregnancy, we stopped in here a few times and grabbed vanilla milkshakes. So delicious! When you're in Tracy, and wanting a cold, sweet treat, this is THE spot! read more

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Very disappointing experience. We came in with our kids to get ice cream and placed our order through the self-ordering screen. Unfortunately, one of the ice creams was missing from our order. When I politely showed the employee my receipt and explained that the ice cream was missing, she responded with a very rude and frustrated attitude, saying, "Well, it didn't show it on my screen." There was no apology or attempt to acknowledge the mistake. Instead, she appeared irritated, threw the ice cream away, made a new one, and walked away. We completely understand that mistakes happen, especially with self-ordering systems. What was upsetting was the way we were treated when we simply pointed out the mistake. A basic apology and a little courtesy would have gone a long way. We came in with our children expecting a simple, enjoyable ice cream outing and unfortunately left with a very negative impression because of the way this employee handled the situation. Customer service matters, and this was anything but welcoming or professional. read more

Hot summer day and needed something to cool us off , what better way than some ice cream and cool drinks. This little ice cream shop is so cute. with so many games to play and entertain yourself. The staff was so friendly too. We Tried a few ice cream flavors: honey lavey, vanilla , mint and chocolate chip, horchata all so tasty. And drinks we did Matcha and A coke float with honey lavender as my ice cream scoop (so good). read more

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After a dinner, we decided to get some ice cream nearby. Went here multiple times no problem at all. We came here couple days ago. It was a Friday night around 8:15-8:30 ish time. We had a party of 5+ come in. We all ordered and paid for the sweet treats and we were still relaxing inside. As soon as 9:PM hits, one of the front workers told us to leave. I didn't want to cause a scene but I have never experience someone telling me a leave a business when they close. I get it they close at 9PM. You can stop serving customers, but telling customers to leave because "we're closing down shop" is not acceptable. We're paying customers. The ice cream was good but service towards the end of the night was not acceptable. read more

Milk & Sugar Creamery - Non-dairy Matcha Ice Cream - Single Scoop on a cone - Desserts Near Me - Tracy, California

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Poor customer service! I like this place because they are very family friendly for kids and so I choose to return back even though I live 30 minutes away. I had popped in for a prepackaged tub of Oreo ice cream at 9pm and when I got home, it was a different red white and blue flavor, when I returned today the two young girls Lucia and a blonde girl lacked concern for my time. They had ultimately gave me the correct ice cream and nothing else to compensate for my time even though I bought an additional tub. It doesn't help that the business phone number is full and a voicemail cannot be left to speak to a manager or an actual adult. read more

Fantastic house-made ice cream using Strauss products. Tried the lavender-honey, the horchata and vanilla-chocolate swirl, and others over several visits. Can't recommend more highly, and I am an ice cream snob! read more

What a great creamery! Such fresh and delicious ingredients flavors! I absolutely loved the lavender honey flavor...... so simple yet flavorful if you love lavender! The service was great with 2 very nice young ladies who instantly greeted us and helpful. They now have a wall up that hides the ice-cream as I use to love to look at the ice-cream to determine what flavor I want and now it's just a picture on the wall... I don't love that. But overall will definitely come again! read more

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The last five consecutive times I have been here they have been out of cookies and cream ice cream. Maybe it's my bad luck.

Best ice cream ever! Stopped there on the way to the bay area and was pleasant surprised. Had a chocolate peanut butter sundae! Good stuff! read more

Strawberry matcha Blue matcha Great flavors! A nice local creamery and coffee shop read more

When I tell you that their ice cream SMACKS... it literally DOES. Quite frankly, this is one of my favorite ice cream spots in Tracy every time I come. It has been a while since I came to this particular ice cream shop, so I wanted to give it another try. The one thing that blew me away was the variety of non-dairy and dairy ice cream they had. I was craving some cinnamon and velvety, and right away they recommended us a sample of Horchata and lavender honey ice cream for us to taste. Not only was it super creamy, but we ended up getting double scoops of them. They were really quick to serve us, and was really helpful in answering questions that we had about the ice cream. in addition, the ice cream shop was kept really clean, and I really liked the environment, as it wasn't too crowded. Neither was it too cold. If you want an ice cream shop to stop by after shopping at West Valley Mall, this is one of the spots in Tracy that you wouldn't want to miss! read more

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Amazing ice cream and cookies, the waiters were super nice and friendly and it had that "At Home" friendly environment. All in all, it's a great place even better than cold stone and Baskin Robins read more

Tracy was the halfway point for my cousins from Stockton to meet for lunch, and we got Milk & Sugar Creamery for dessert. My oh my this long held bookmark was worth the wait. I think I would drive 28 minutes no traffic to visit again LOL. The flavors are super potent and you get unlimited samples! I got the taro with mochi and horchata (single split scoop) after sampling them, and I wish I sampled more!! Mochi bits were still soft, and I loved the strong cinnamon flavor in the horchata. I tried my sister's sakura ice cream and it was a little too floral for me, but she liked it the more she ate it. You can purchase pints and pre-scooped ice cream to go as well! The games are fun to play since the boards are stuck on the wall and the pieces are magnetic, so it doesn't get too chaotic. I was obsessed with their floor that looks like marble ice cream lol. Service was cheerful, patient, and friendly. Next time I will try the cookie butter and honeydew! read more

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Here we go--so they recently revamped the system and interiors of this place, and let me tell you, I really missed it while it was closed for renovations. But when they finally reopened, I was disappointed. The old setup, where the ice cream was displayed behind the glass, added to the charm and overall experience. I used to love sampling new flavors, but now they've limited tastings to just one. Don't get me wrong--I still enjoy my favorites, Rose Pistachio and Taro with Mochi, but it just doesn't feel the same anymore! read more

Milk & Sugar Creamery - Rose Pistachio & Taro with Mochi Pieces - Desserts Near Me - Tracy, California

I just stocked our freezer with No Sugar Added Fudgsicles, Drumstick "dairy dessert" cones, and Keto ice cream, but I'm not craving any of that right now. I'm craving natural sugar in fruity, floral, lovely Lavender Blueberry ice cream from Milk & Sugar Creamery! We tried this place a few weeks ago, and I was thoroughly satisfied with half a scoop of Lavender Blueberry and half a scoop of Raspberry Chocolate Chip to fit in their single cup. Both flavors are dairy-free and divine. My sister thought her coffee ice cream was okay, nothing spectacular. I'm only removing one star because the place could use some cleaning on the counters, walls, and games that are on the wall. It would also be great if they had outdoor seating with umbrellas. The pleasant and friendly worker helped me choose the Lavender Blueberry ice cream. I'll be making the 30-minute drive back out there this summer. read more

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Ice cream is ice cream , but milk and sugar ice cream alwaaayyysss smacks. They now have coffee which is also pretty and yummy. The lavender honey ice cream is delicious and so is the coffee. I always bring people here/recommend it if they haven't tried it. read more

Milk & Sugar Creamery - A small lavender and honey coffee - Desserts Near Me - Tracy, California

A really cute shop. The have magnetic games to place on the wall while you sit at the counter. Checkers and tic tac toe. The girl working was really sweet. She explained to me that on section of ice cream was non-dairy and the other 2 sections were dairy. I got a regular milkshake, Oreo cheesecake, but there wasn't enough so she offered to mix in cheesecake. The shake is really creamy. I'll be back. read more

We were welcomed as soon as we stepped in. Looking around, the ambiance is very friendly. There is a cute photo area and even some games on the right side. My boyfriend purchased a Jr. scoop, added hot fudge, and ordered a mango melon lemonade. The lemonade was really good and refreshing. As for the scoop, it wasn't bad, but for the $1 upcharge, we feel like they could've been more generous on the hot fudge. The interaction face-to-face with the workers could've been a bit more friendly. But just hoping that maybe they were having an off day. Will give in another shot in the future. read more

Milk & Sugar Creamery - Jr Oreo with hot fudge - Desserts Near Me - Tracy, California

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Milk & Sugar Creamery is hands down our favorite locally family-owned ice cream spot in Tracy! We absolutely love supporting businesses like this, and they make it so easy with their incredible offerings. The flavors are super unique and always delicious--there's something for everyone to enjoy. The staff is so friendly and welcoming, making every visit a treat. It's also a great place to bring the little ones; they have games on the wall that our friends and kids had a blast with. If you're looking for a special spot for amazing ice cream and a fun atmosphere, this is it! read more

What an awesome spot! Who doesn't scream for ice cream? We not only love the amazingly unique flavors, we love that they have dairy free options too! So many choices not only in flavors and sizes but they also do shakes, floats, cookie sandwiches, togo cups, pints and flights! So if you can't get enough like me, bring some home with ya! The Inside is fun and inviting, there is bar style seating with games on the wall. Their is always parking available in the lot. So glad this little gem is here! **Make sure to taste the Taro with Mochi balls!! read more

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Best ice cream in Tracy! It's awesome that they make all of their flavors in-house, including many vegan options as well. They offer so many different flavor options to choose from and some rotate while others are always available. I've been to Milk & Sugar quite a number of times now and the quality and great customer service is always consistent. At first I thought their pricing was a bit high but I think it all makes sense for the quality they're serving. Their scoops are large and their toppings are generous when you order a sundae. Some of their flavors are more icy than creamy, but other flavors are very creamy and decadent. I like to try the flavors first and decide that way. A couple of my favorite flavors so far have been their cookie dough and their cookie butter - both really creamy and the cookie dough has many large pieces of dough in it. I noticed the last time that they've added new sauce pumps and offer caramel, peanut butter, and hot fudge sauce options - which I think the peanut butter is a new addition. We typically get their two-scoop sundae which comes with a topping and sauce of your choice and then whipped cream and a maraschino cherry. They used to display their toppings right on top of the ice cream display case, but I didn't see it last time. We typically get their Oreo and rainbow sprinkles toppings. They have a few more to choose from as well. Last time we went and my father-in-law got one of their newest menu items, an affogato with cookie dough ice cream. He loved it! read more

Milk & Sugar creamery is such a gem ice cream spot! They offer a wide variety of flavors that rotate often. Some flavors are ones you don't see at any regular ice cream shop so they are really unique. Staff are friendly and helpful with any questions you may have regarding the ice creams. I always recommend to my friends when they cone visit me to stop here to satisfy their sweet tooth! read more

Amazing flavor and great service! Worth the stop. Was driving through so glad we stopped. Will be back.

Best ice-cream in town. Great service nice location great ambiance. My only complaint we need another one in downtown!

My partner and I were craving an evening coffee and wanted to give a local business a try. We saw that they were offering coffee and lattes and decided on a iced lavender honey and the white chocolate blueberry latte. They were packed with flavor and were presented very cute. They are open til 8 so if you are looking for a pick me up I'd come and support them and order a coffee or a sweet treat read more

I'm going out of my way to share the good news because no one shared with me.. If you live local to tracy, love a good milkshake, and a awesome vibe...you have to visit MILK&SUGAR. The service, ambience, prices AND variety of flavors are beating the competition and honestly the ice cream is GOOD! I had the peppermint milkshake SOOOO DELICIOUS. read more

I love the flavor selection here. There were so many flavors I wanted to try, so I will definitely come back. During my most recent visit, I got a single scoop with 2 flavors - horchata and sakura. The horchata was cinnamon-y and sweet. Tasted very much like horchata. I was pleasantly surprised to see sakura. I've been wanting sakura ice cream again since having it in Japan earlier this year, so I was really happy to see this flavor. The flavor was really nice; I would get it again. read more

Milk & Sugar Creamery - Single scoop with horchata and sakura - Desserts Near Me - Tracy, California

This place has absolutely amazing ice cream! We stopped in the area wanting something sweet, and chose Milk & Sugar Creamery. I'm certainly happy we did! They had great service and the worker let us sample multiple flavors before deciding what we wanted to order. I sampled the white chocolate cookie butter and knew instantly that this is what I wanted to order. We also got the taro w/ mochi pieces which was really good, even though I don't usually love taro flavor. The cookie butter was extremely rich and flavorful! Amazing flavor and texture. I also really appreciated that our server scooped a lot of the cookie bits into my cup, same thing with the mochi pieces. The more I tasted it, the more I enjoyed it. I don't even live near this area but would absolutely consider going back the next time I'm driving through! read more

The food here is great, got myself a double sundae with hot fudge and the ice cream was milk tea. It was great and unique flavoring as well. The service was fast, polite, and accurate. The ambiance is nice and chill, they even have games to play with friends and family if you hang out there. They even have a kids table for children to sit and enjoy their treats. I highly recommend this place. read more

After going to Elite Armory Plus, Hubby and I wanted to stop for a sweet treat before heading out to dinner. I looked around and saw Milk & Sugar Creamery, as we were craving for ice cream. Around the time that we were there, there were only 2 workers. They worked as quickly as they could to get the orders out. They were super kind and helpful. I don't quite remember what we ended up ordering, but I just remember that it was so delicious! The shakes that we saw them making for some of the customers before us looked really good! Next time we are around we may need to get ourselves one of those shakes! They also have cookies and brownies over there as well, and we had ordered one of their cookies. A little too sweet for me, but it was good if you heat it up just a little bit for a nice warm soft cookie! read more

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Came here to get our sugar fix. Walked in and was greeted which was nice. They had a non dairy / vegan selection as well as your normal ice cream selections. For the non dairy / vegan it was pretty selective due to them not having much in The tray to scoop from. I got the cookie dough with my cup filled to the top. They had an area where you can sit facing the wall with magnetic games on the wall like checkers and tic tacos toe to keep kids and adults occupied if they were not consuming their ice cream. Place is clean and spacious and they had tables outside if you wish to sit out there. Ambience was quiet with the exception of people talking and ordering. To be honest I was expecting a bit more from this place. Felt like I could have the same experience at BR or Menchies. It is what it is. read more

We beat the ice cream rush. We stopped by here while we waited for the car to be fixed. Saw that this place got rose pistachio and lychee rose flavors so I had to come and try them. I got a scoop of both flavors. My boyfriend went for the caramel one. Loved the flavors of the I ice cream I chose. My boyfriend thought his was too sweet but he liked it. read more

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First time at Milk & Sugar here in Tracy. I would recommend giving them a try for sure! The customer service was excellent, they let you try as many flavors as you'd like so you can order the flavor you like! I ordered a scoop of Mango and Oreo Cheesecake Ice Cream and both of them were delicious and tasty. Each scoop was $4.50, which might seem pricey, but they do scoop it in the cup! They aren't skimpy with the scoops here, they really pack it in. Would definitely return to try their other flavors. Rich and creamy ice cream is what you get here. Payment is done through Square, so be sure to enter your email so you can get a receipt & earn points (no paper receipts are given here). read more

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This place is bright and welcoming every time. They have amazing flavors. All ages will enjoy the vast spread of flavors. The price is right and very affordable for well made ice cream. They are also open late as well so that is also a plus for after dinner eats! read more

This place is my new favorite. The variety of treats they have, with a rich flavor and the charming, cozy ambiance gave a good impression. The service at this place is top-notch. Staff are friendly, attentive and willing to make recommendations. They truly made sure that I have a good experience. After service they made sure that place is cleaned with lots of attention. Summer evenings are the best at this place!! read more

It's a hit or miss here .. sometimes it's awesome and sometimes it's just not the same .. I don't like their new set up .. it's not as nice and cozy as it used to be to be .. it feels like a weird place to go now. read more

10 out of 10 always looking for something to satisfy my sweet tooth who knew Tracy had a hidden gem . Customer service ,ice cream and cookies 10 . All the flavors were very good definitely will be coming back read more

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