We stopped by here for #NationalSmoothieDay, where you could get either a Small Mango A-Go-Go, or Strawberry Whirl for just $1 each, no tax! The line was out the door naturally, but the line moved fairly quickly. There was one long line, but as you got towards the entrance, the worker would then ask if you were paying by cash or card. The ordering process was simple and then the you just had to wait quite a while for your drinks to be ready. It took quite a while as they were busy, but moved fairly quickly still. I will say though, that the Strawberry Whirl was filled more than the Mango was. The pricing of the smoothies though, is quite outrageous though, regular price would have been over $8 for a small sized smoothie, yikes! Overall, the people were very nice and the smoothies were good especially in the warm weather. read more

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Every-time I order a bowl, it's already just full of liquid. It's not thick or anything, just watered down. It's not even a smoothie bowl at that point it's just liquid. read more

I placed a mobile order and arrived exactly at the scheduled pick-up time, but ended up waiting nearly 20 minutes. Even after 15 minutes had passed, my order still hadn't been started. I had to go up and remind the staff, and even then, they didn't begin making it right away. What's the point of setting a pick-up time if you can't stick to it? Using the app was supposed to save time, but it's actually slower than ordering in person. This kind of disorganized system and lack of accountability is really frustrating. If the mobile ordering system doesn't work, don't advertise it as a convenient option. Terrible management and service. I won't be coming back. read more

Went here on Oct 4 at 12 pm. Rude workers. And the smoothie not even blended completely every one in there seems to have a problem when there's guests. The store is ran by all teenagers with no manager in sight. I was going to let this go if I'm drink was at least decent. But of course not. Terrible business. Sad it's all going down hill read more

Ordered a PB AND BANANA PROTEIN smoothie and it was disappointing!! Can't taste any peanut butter and barely banana I have no clue WTH this is man. Smh. And the girl was so damn rude and wearing her mood on her face. Never returning this was a waste of time and money. read more

Jamba - PB AND PB & Banana Protein - Juice Bars & Smoothies Near Me - Tracy, California

Drinks were a bit watery, I order ahead about an hour prior but did specify pick up time since we were passing by. App does not have a chunky option so the fact that it was watery was disappointing. Also, messed up on my small bite order I requested a pretzel and was give something with like tomato. She was going to put my actual order to warm up but I was in a hurry which is why I specifically ordered ahead and put an exact pick up time. We were on the road and were late as our drive was 2 hours long. read more

This is that one spot for healthy smoothies with a wide variety of options and dietary preferences. I like the way they support customers with their customization options. Drawback is definitely the higher side of price range especially if you opt for add-ons read more

Walked in got ignored, the finally this customer service lady with glasses "Emilia" told me to take my own order on the kiosk, no problem took all of 5 minutes to figure out what I wanted and placed my order, once finally ordered she decided to tell me that they do not have carrots for carrot juice I ordered, mind you she was being extremely stand-off ish towards me from the moment I walked through the door so I asked to get a refund and she gives me cash.... I wanted it back on my card but I'm glad I got my refund and left, some people do not belong in the customer service industry and do not have common curtesy. Have a great day Emilia B. read more

Jamba - Worst service - Juice Bars & Smoothies Near Me - Tracy, California

I've never had to walk out a Jamba juice before this. Worst customer service I've had in years. I walked in and the two girls were at the drink area ignoring everyone. No hi no welcome nothing. No one came to the register to help and everyone was forced to order at the computer kiosk. When I did try to order at the computer it didn't give me the options I wanted. I had to get out of line and go ask for help. I was told it should be on there somewhere for the options I was looking for and back to being ignored... there was about 5 people behind me and they just ignored us so I said never mind and walked out. read more

I ordered the Mango a Go-Go and it was refreshing, their customer service is great, but the only set back is using their new ordering system, other than that all was excellent! read more

It's alright but the lines reach out the door. They only have one register open during rush hours as well. This upsets customers so they leave. The smoothies are good though. They seriously need 2 registers open at all times. Won't be back though after waiting 25 minutes for 2 smoothies. Nice people but they need BOTH registers open, NOT one! read more

The smoothie(Green Machine with extra protein) tasted good and the service was pretty fast. Thankfully I was the only one in there because I was standing at the 'Tap to order' machine for a couple mins thinking they'd help, but that's alright haha. Nice place for a quick pick me up, especially when it's hotter than lava outside. read more

I came here with my boyfriend because he's not used to the Tracy heat and wanted something refreshing. He ordered a large orange dream machine which came out very quickly! They ran out of large cups, so his drink was split into a medium-sized cup and a small-sized cup. I took the smaller cup, but the drink was too sweet for me so I let my boyfriend finish it and he loved it. I love how quick the drink came out and that my boyfriend enjoyed his drink. read more

hoooooorible location! only one girl is actually working. the blonde chick and the dude are fucking clueless. waited for over 45 damn minutes for a small drink and a turkey burrito!!! hiring competent people!!!" read more

I ordered 8 smoothies for my coworkers, they came out super fast and the general manager even helped me carry them out to my car. She was super nice! read more

Don't go here! Terrible customer service. Encountered an extremely rude server that did not meet basic standards of customer service. Did not inform/ greet or direct customers, served people that just walked in before the person next in line. Made all the other drinks before that person. Very immature, petty and unprofessional. Will not be returning. read more

Jamba juice has great customer service. Their shakes are delicious, and I always look forward to going their! I would recommend it!

Usually a 5/5 but came here three different days and all weren't good experiences and had an issue with my order. Day 1: ordered a drink and specifically told the cashier that there was an allergy to berries for one of my drinks. Received the drink and noticed that it had berries so I had to wait for the drink to be remade. Day 2: same order but this cashier acted as if she didn't know how to take an order with allergies. All of the employees were in the back making a big deal about having to redo the drink because of an allergy, inconsiderate and unprofessional. Day 3: Employees seem to be more engrossed in their conversations rather than wanting to greet customers, take orders. read more

Jamba was my first job in high school 14 years ago. I am now a nurse anesthesiologist working with some of the best surgeons in the country. I go to this location when I have to commute between jobs in the Central Valley and Bay Area, and I always see Josh (Jamba employee) providing exceptional customer service - every single time. Josh made my Strawberry Whirl (no juice, sub soymilk) and it's been the best Jamba smoothie I've had.. probably even a lot better than how I made it when I used to be a Jamba employee! Give this young man a well deserved raise. Thanks again, Josh! read more

I order there açaí bowl just to find out they ran out of the lids. SO....this is what they gave me, only half a cup of smoothie in this cup and the rest are granola bar. who ever made this, pls learn to measure it the right way, I did not pay $8 for only granola in it. No star for sure here. This star was FORCED in order for me to POST THIS REVIEW!!!! read more

I absolutely love coming here. The people who work here are so friendly and helpful. Every time my boyfriend and I go in here, we come out with tasty smoothies. Their bowls are awesome too. Not all jamba juices are the same, and this one is one with great quality and service. I'm very much a fan of this jamba juice location. They are quick and efficient. Side note: Parking in this plaza is tough, can get congested, it's easier to park a little further and walk the rest of the way. read more

Jamba - Nutty butter bowl! Yuum. - Juice Bars & Smoothies Near Me - Tracy, California

HORRIBLE CUSTOMER SERVICE i witnessed a young woman and man come in to ask for a remake of a drink because it was way to sweet the worker jasmine went in the back came back out with a attitude and said this time ill remake it but its drank , they asked to speak to the manager manager came out and was rude and condescending as well they explained it was not full to begin with and they mixed and tasted 3 tastes to see if it would get better with mixing and it didn't , jasmine was smiling and laughing while they spoke to the manager as a little brat she is and acted like all they had to do was say sorry let me remake as there is a guarantee taste DO BETTER "MANAGERS" JASMINE AND EILIEEN read more

I'm not a big smoothies or Jamba Juice fan. I've tried them before, but I just can't get into the yuppie thing. But since today was an absolutely gorgeous day out, and since I just had lunch across the street and it being too damn early for a beer I decided to give Jamba another try. I ordered a large Caribbean Passion which was tasty, but way too much for me for to handle. I also thought they could have done a better job with grinding the ice. There's nothing worse that chomping on ice cubes or sucking on a clogged straw. Over all, Jamba Juice is an okay place, just not a favorite of mine. read more

Jamba - Jamba Juice - Juice Bars & Smoothies Near Me - Tracy, California

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Nice and clean store. Service is fast. We ordered classic smoothies - large strawberries wild and large mango-a-go-go. Our drinks made just right, but they shorted my mango-a-go-go. read more

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Stopped in for a smoothie on a hot hot day! The workers were fast and efficient, but I did notice one worker being very rude to her coworker. It looked like she was new, asking questions, but damn no need to be rude! Minus one star for that. I got the kale-ribbean smoothie, super good! There was a long line inside, but they made the drinks super fast. :) read more

Jamba - Juice Bars & Smoothies Near Me - Tracy, California

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I stopped in for a smoothie but ended up with a juice since it more of what I wanted anyway. The young lady at the counter helped me decide based on what I wanted in my drink. She was very patience and so helpful. I wish I remembered her name but I can't right now but I'll add to my review once I find out. I'm currently going through chemotherapy - my taste buds should be called toast buds cuz most things taste like dry, plain toast. Ugh. It's a temporary thing from what they say so I'm counting on regaining my taste boss one day. But nevertheless the young lady listened to me and helped me make a better choice. Further, I wasn't feeling that great, was a bit grouchy but couldn't stay like that after she was so sweet. After all was said and done, my juice was a actually delish and just the way I needed it to be. read more

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Consistent, clean and friendly service. This location is my favorite, I drive 2 cities just to go here. Please keep up the great service as a lot of Jamba locations have went downhill fast. read more

Very friendly and informative staff! Always answering questions and also offering to remake smoothie for my daughter if she didn't like it.

SO bad! If I could give no stars, I WOULD!! Jesus did not die for his children to pay 10 dollars for a half-eaten bowl!!

Just got off of work and was going to order a couple smoothies and it's 835 Friday night, they close at 9 and as I tell them what I want to drink, they reply with "oh we just cleaned the machines haha sorry". 25 minutes to closing, what do you tell people who go in your store to order at 840? It's too late because we cleaned the machines? Ridiculous read more

I've been going to this Jamba for years and they're always good. I've always encountered friendly folks and good customer service. Today I ordered the acai super antioxidant and my daughter got a pink star with a Belgian waffle. Everything was on point. Love it! Thank you Jamba. read more

I love this location!!! I have yet to have an unpleasant experience. Customer service is always on top. Quality is amazing. I really cannot ask for more. Whenever I order my bowls, I ask for extra thick because if not.. They always come out watery. And Jordan never fails me! One time he was like, "Look!" and tilted the blender upside down and it did not budge. Uhhh, YES! That is exactly how it is done. I rarely get smoothies here. Usually come for my bowls. Love them. Nutty almond butter is my least favorite and the açaí primo one is my top one. I think I have tried almost every bowl in that bizz and they were all up to par. You just have to remind the cashier to make it extra thick. I promise if you do not.. It will be like juice. It is not good when it tastes like that. I hope they put more bowls on the menu because I love trying new foods! Helloooo! That is why I am a professional Yelper! read more

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Let's talk about the Jamba Juice Bowls. They're usually delicious and filled to the brim with a medley of various fruits. We ordered two Island Pitaya Bowls - sub bananas with strawberries. Our order yesterday was great and filled to the brim of the bowl. Our order today had barely half a bowl each. ): Not to mention each bowl is nearly $10! The total of two bowls is $19.95. I'm super disappointed in my experience today. They're such small amounts of bowl for such an expensive price. We didn't complain in store because I didn't want the workers to spit in our food. ): But I took pictures immediately in my car without opening the bowls. Such a disappointing experience. read more

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Went to Jamba Juice the other day and to be honest I really loved the customer service/vibe right when I walked into the door. I will say the girl at the front counter named Danielle (sorry if I misspelled) was awesome. She was super friendly, patient (especially because my fiancé likes to mix things around and change the receipe) and just naturally provided excellent customer service. You don't find people like her! Let's just say if I were to own a business these are the types of people I'd want to have running the place. The store was clean. The team members were all nice and greated me right away. The drinks we ordered were made deliciously! Spending 15+ on our drinks could be pricy to the pocket but the drinks were made with quality and with love. Thanks Jamba crew keep doing your best! read more

I stop here whenever I drive through Tracy because it's just off the freeway. A bit overpriced, and somewhat limited selection but the location is convenient, regardless of how small it may be inside. Same drink can vary in taste from time to time and staff is ok; not extra friendly but what do you want from 17 year olds! This place is fine if you need a quick drink on your way to the bay area, just don't expect much. read more

Jamba - Juice Bars & Smoothies Near Me - Tracy, California

So I've been coming to this particular Jamba Juice for about 8 months now almost every day! Everyone knows my drink because I'm such a regular (always tipping for their service) and lately I've been ordering on DoorDash but i called to let them know to remove the bananas but they said they can not modify my drink to how i normally get it (which i need because I'm allergic to bananas) because it messes up their inventory. I don't believe this is any of the workers fault because they always make my drink correctly but i believe the owner of this Jamba should allow modifications in the app or for the workers to make changes to the drink upon the customers request. This is bad customer service and really a headache when your supporting a business and they can't even accommodate a allergy of yours by removing the ingredient. I hope this changes soon or i may not be ordering here anymore, customer service goes a longggg way! read more

These guys are awesome, I was doing a 20 mile ride on my bike and made it here exactly at 9:00 PM (closing time) and without hesitation they helped me and took my order. Their help is appreciated and please come to this spot, they are very nice and customer oriented! read more

Jamba - Jamba Juice in Tracy is cool. They are nice and provide great customer service! - Juice Bars & Smoothies Near Me - Tracy, California

One of my favorite spots to grab a refreshing drink and cool down on hot summer days. Nuff said! read more

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I ordered a drink online for a scheduled pick up time of 11:30, it's not 12PM & my drink still isn't ready. What is the point of scheduling a pick for a certain time if it won't be ready? 0/5 stars. read more

Order a breakfast sandwich the bread was too 'crispy' and hard that's why the stars. Decent flavor, wish the bacon was a little thicker but I know that's a corporation thing. read more