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    Mill Creek Apartments

    3.1 (206 reviews)
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    Hannah R.

    DO NOT MOVE HERE. I've only been here 6 months and I want to break my lease but they refuse to make a deal. There are constant crimes happening in the parking lot like cars stolen, car parts stolen, tires stolen, cars getting broken into, if not daily at least a few cars once a month. And this has been happening for years according to residents that have been here for longer. They keep promising to increase police patrol and security but nothing has changed. They give you a lame excuse that crime happens anywhere, okay and I guess "anywhere" is also known as Mill Creek with the amount of crime going on. This place is a nightmare and an expensive one too. Im trying to get out of here asap. And now I find out there's roaches in some units? The maintenance guys are literally the only ones that deserves the good ratings.

    Another cockroach in kitchen.
    Imad S.

    Stay away. You will save on rent but it's not worth it. Cockroaches, strange smells (which somehow the staff's noses will never be able to smell), grossly outdated plumbing, dangerous parking lot. (Edit: I've attached pictures of what they apparently still call "water bugs" to show that Mill Creek's response is a lie. Their original response is also attached as a picture. Yes, they practically have a designated parking spot for Orkin, the pest control company, because there will always be cockroaches there) They recently painted the exterior walls to fool people into thinking the buildings are well-maintained. Our neighbor had his motorcycle stolen from the parking lot. In 2020, we knew about two different people who woke up with their wheels missing and their cars on concrete blocks. Some people reported having their catalytic converters taken. "Security" comes in once in a while to show a presence so the Mill Creek team can say they did something. There are cockroaches all over the property, as in inside each building and also all over the grounds outside the buildings. When we spoke to Jackie Laface about them, pointing out the California state code regarding presence of pests, she said "Those aren't cockroaches, those are water bugs". She also tried to blame proximity to the creek, since there's water bugs near the water. We googled water bugs on the spot to show her that that's another word for cockroach. She didn't say "water bug" after that, she actually started using the word cockroach. Milmont Drive near Dixon landing is always littered with cigarettes. The management will send people to pick them up once in a while, but they won't really do anything about the people doing the littering (everyone knows who those dudes are. They come out so many times to smoke each day). Somehow, there is a cigarette disposal bin in the spot where the manager, Joel Del Toro Cardenas, likes to smoke with his buddies, but not in the spot with all the cigarettes on the ground. Management is so nice and friendly and polite. In spite of everything they force people to endure. Don't make the same mistake we did in choosing this place.

    We moved in december and we have had multiple problems within our unit that needed to be addressed by maintenance. Starting with our dishwasher that is not drying properly, My first request was made in february. They had came looked at the dishwasher and said they needed to order a part . marked the request as complete and NEVER came back . Then i put another request in early march and they never came and marked it as completed . and AGAIN i put in a request in late march and another guy had came looked at it and said they needed to order a part . we are now halfway through april and i STILL have not heard anything back . I put in another request for our washer march 31st because it keeps making a very loud banging noise , they came to look at it and again they said they needed to order a part and I haven't heard anything back . In early/mid march they came to fix my dripping ac unit and they left a hole in my ceiling that they were going to " fix" within the next few days . the weekend passed and they came to my door saying they would be by either " tomorrow or the next day" and still never came . it's MID april , we haven't even been here a whole 6 months and it just seems like problems again and again . We've contacted the Leasing office and they seem to not care at all . My downstairs neighbor continues to feed stray cats which I am highly allergic to , i am constantly seeing the same 10 cats come everyday . i've complained about this as well and they stated they were going to talk to her which they obviously haven't as she continues to do this . I am honestly fed up at this point! - I made this post yesterday on the resident portal, I've called atleast 20 times within this past week and NOT ONCE has anyone answered the phone and NOW my washing machine is broken this is BS!!! NEVER MOVE HERE !! LEASING OFFICE WILL NOT HELP WITH ANYTHING !

    Street view
    John M.

    Great place to lease! Everything is clean, staff are responsive and available. It's our 2nd month and the family and I couldn't be more pleased They are taking Covid measures from a safety standpoint and offering to assist with rental assistance for those impacted by Covid. They even e-blast emails to tenants on this and other community events. Monica, Jackie and the crew have helped from the moment we inquired about moving in. Monica went above and beyond to get us in before leaving to vacation! Plus for that!! Thanks Millcreek for the warm welcome!

    Waiting space in leasing office (ASK FOR MONICA)

    Monica is the best and patient and she will help you find a place and make the process so quick. The apartments are so beautiful and Monica is very friendly and professional. She helped us go through the process very easily and stress free. She is very patient and answered all of our questions, and is so sweet... If you go tour here, wait for her or ask for and it is worth it. If we ever need assistance in the leasing office after moving in here, we will absolutely wait for her help and she will take care of us.

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    3 months ago

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    5 months ago

    Have just moved in a few weeks ago. So far great experienc. Everyone is responsive and helpful.

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    3 years ago

    The staff here are amazing. Joel & Ariana helped me with everything I needed. All the staff here makes you feel welcomed.

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    Mill Creek Apartments Reviews in Other Languages

    Ask the Community - Mill Creek Apartments

    Can anyone update on the pest infestation? I've seen several post about roaches & mice and wanted…

    Hello, Johnny. Thanks so much for reaching out! While we understand you are hoping to hear from residents, we would like to share the changes we've made to resolve the mentioned pest activity. Any points of entry in the buildings were addressed… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Mill Creek Apartments

    “Just worked with Sally and Arianna i'm transferring to a different unit and everything was smooth and easy.”

    Mentioned in 15 reviews

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    Turing at the Fields

    Turing at the Fields

    (119 reviews)

    Everything is amazing about living at Turing, the whole community is amazing and the staff here has…read morebeen great. I moved here because it's easily the safest part in San Jose area to live and I wanted my wife to be safe walking our son and dog. The whole staff at Turing has been amazing. Also the maintenance has been so good as well, whenever we call they're here right away to help us. Hector has been so great and nice to us he stands out as one of the quickest and most friendly maintenance. He's solved every problem we had within 10 minutes max. You can tell he's very experienced. 100 stars we love it here.

    The apartment complex was beautiful and well maintained. I really enjoyed living here. However,…read moreupon move-out, Turing is excessive with move-out charges. I have never had issues with move-out charges in previous apartments and with the great reviews Turing has, I thought this place would be the least of my worries. Minor surface level scuffs are used as an excuse to charge you for repainting the entire unit. Then they are "generous" to give you a prorated invoice that is still heavily inflated based on the actual scuffs shown in the unit. The photo backup they provide is blurry and does not allow you to fully see what damage they are saying was in the unit. When asked for clearer photos, they do not have any - so it's left up to interpretation. And of course, the large corporation has leverage against you, the resident. They partially lowered the damage costs only after I had to spend my time negotiating through multiple emails. I will miss living here for the great amenities and cleanliness, but please be warned to take photo documentation of every inch of your apartment or else you will be seeing hundreds of dollars in touch-up fees upon move out. I was bummed that Lyon Living, a $100M+ revenue company chose to have a resident leave with a bad experience rather than lower their excessive fees by a couple hundred dollars.

    Graham at the Fields - Graham Exterior at Dusk

    Graham at the Fields

    (42 reviews)

    Fantastic place to live! I've been here about a year and a half and love the community. I lived at…read moreTuring for a year before I moved over here. I get the benefits of living at Turing (pool, retail, central Milpitas location) but with a nicer unit and a more intimate community feel. I find this place to be absolutely perfect for me as someone that works nearby, likes to take BART/VTA places, and appreciates the upgraded fixtures, appliances, and layout of Graham. I find the mail room and the garage feel more secure than Turing, even if they share a patrol at night just by the nature of it being a smaller community. Just overall less people coming and going. The maintenance crew are also fantastic and always personable when I run into them. Cody's been very helpful with the few issues in my apt I had and is always genuinely nice. Joseph, Lily, and the leasing office folks are also always welcoming and willing to help. Plus the location is getting better and better. There's Trader Joes, and now a Starbucks, with soon to be a Slice House - only three VTA stops down the road from Levi's Stadium and you have the mall/Home Depot across the street.

    I have moved here for a month now. While I really, really wanted to like this place, moving here…read moreturned out to be one of my biggest regrets. There are a number of serious issues, I am going address them one by one. First and foremost: the ANT problem. Since the second day of moving in (before we could even unbox the cooking utensils and cook anything), ants started appearing. We waited for a couple of days to see if the ants would be gone, only to find that more and more ants emerged. After our request for the apartment's exterminator, he came and supposedly did the job of exterminating all the ants. Yet the moment we came home, the ants were still there. We were going to make another request but would need to wait another week before he could come. Since there were way too many ants crawling all over our apartment and it was impossible to live with the ants for another week, we ended up getting our own ant traps. I am attaching three videos of the ants crawling on our kitchen counter, under the kitchen sink, and on the patio. Second: the THIN walls, the neighbors' stomping NOISES, and the LACK of handling from the apartment office. Some previous reviews already mentioned thin walls here as an issue. And it is absolutely true. The walls are so thin that you can hear anyone who speaks a little more loudly on the corridor. But unfortunately for us, the neighbors upstairs have been stomping, jumping, kicking the spring door steel, and dragging/dropping heavy objects throughout the day since day 1. We addressed the issue to the apartment office a number of times. The first reply we got was simply that: oh if they do it at the quiet hours, you can call the courtesy patrol. The issue is though, they do it for hours throughout the day. When we complained for the second time and asked if we should speak to the neighbors upstairs, the apartment office advised us not to and finally said they would convey our concerns. There was no news since until we wrote again to the office. Finally we got an update. But this whole month of noises have taken a toll. The constant loud noises of stomping from the neighbors scared our dog on a daily basis. He went from a happy, carefree doggie to an anxious one who is constantly in a frozen state and needs to hide under the couch all the time. We just brought him to the vet today and the vet had to prescribe him anxiety medicine. At this point, I am just so heart-broken about the state of my dog and don't know what I can do. I am enclosing to this post a snapshot of my vet invoice to show his anxiety meds. Third, the dryer vent is located on the CEILING on the patio, and it DOES NOT have any cover. The implication of this is that when you do any drying of the laundry with your in-unit laundry machine, the lint/dust of the laundry would be released via that vent and fly all over the patio. And if you have patio furniture like we do, your furniture will be covered in lint and dust. We have spoken to the repair staff, he said this is how the apartment was designed and there was nothing he could do about it. He also mentioned that many other residents have complained about this to no avail. As I will not be do laundry within these few days, I will record the situation and update my post with a video proof a few days from now. Finally, there are a number of miscellaneous issues of cleanliness. For example, within a week or so of moving in, the sinks of the bathroom and bathtubs got clogged up. When I used the tools to unclog them, there were lots of fingers nails and hair from the previous residents. (We haven't even cut our nails yet and we would never throw them in the sinks.) Another example is that the fridge stank when we first moved in (and still stank after numerous wiping). All I can say is that the apartment was definitely not ready for anyone to move in when we first moved in. In conclusion, if you have a dog and care about your dog, if you like cleanliness and hate ants, and if you prefer a quiet, undisturbed environment, this place is not for you. Don't make the mistake that I made.

    Springwood Apartments - Welcome to Springwood Apartments!

    Springwood Apartments

    (53 reviews)

    We've had a great experience living here. It is close to so many restaurants and both shopping…read moremalls. Ron and the maintenance team is always timely and efficient whenever repairs are needed, and they do a great job making sure issues are resolved quickly. It's reassuring to know that when something comes up, our concerns are taken seriously and addressed promptly. The staff is also very responsive, friendly, and easy to communicate with. They also make an effort to bring the community closer with events. Overall, we appreciate the excellent service and the effort the team puts into making this a comfortable place to live.

    I lived at Springwood from 2013 to 2017, and then moved in again, living there from March 2018 to…read moreSeptember 2022. I wish I could write a better review but I'm so disappointed by what was previously a great place to rent. The buildings are quite dated and the updates that have been made are of the cheapest quality. The old carpeting in the buildings was replaced last year...we all thought what had been placed was the liner and the installation people would be returning to lay the actual carpet. No...the carpet is just that thin and it causes sound to reverberate through the halls. The vinyl flooring in some units is cheap quality and poorly installed, so that it's constantly lifting. They continue to permit cigarette smoking on patios and balconies, and public areas around the site, which means there's smoke coming in through the windows, patio/balcony doors, and vents, regardless of whether you smoke. The complex spent three years and a lot of money to update the property, with the pool and hot tub, bbq area, and clubhouse were all unavailable during this time. The big reveal after all the work reflected that the only thing changed for residents was a nicer bbq area. The pool and hot tub, and all the chaises, tables, and umbrellas are the same that have been there since my initial residency. The clubhouse, which is only open during the management's working hours (unless reserved for a private event), is gorgeous but the main change is a remodel of the office space. The management and facilities staff are the only people who use the "clubhouse," and in great part due to the hours it's accessible as well as the fact that whenever someone goes in there, it feels as if you're interrupting the office staff having their breaks, hanging out and snacking, etc. All the parking spots were redesignated this past year as "assigned" spots, in a clear attempt to increase income for the management company. Residents must pay an additional fee monthly to reserve a spot, covered or not, and there are virtually no unassigned spots for additional resident cars or guests. The office staff regularly "patrol" the parking area for parkers who aren't "registered" and when discovering someone, send an email blast to the entire community calling out the car's identifying details and threatening to have the vehicle towed within a certain number of minutes if it's not moved. During weekends, the Springwood staff tend to park in the spots reserved for "new residents." Management sends email frequently admonishing residents that they've "been told" they cannot have anything on their balconies/patios, hallways, lobbies, etc. as if the residents are young children. I don't like when people break rules meant to ensure people's enjoyment of their rented home either, but there's a way to do this respectfully and a way to make people feel bad. When there are problems with the laundry room machines, the office staff will not assist. The response is that they haven't been trained on how to use the equipment or its software and residents have to contact the vendor (which never seems to result in a response). A dryer has been non-functional for months but despite numerous requests, the management staff have done nothing to ensure that it's repaired or replaced. With only 4 washers and 4 dryers per building, having one out of order creates a difficult situation for residents trying to do their laundry. On the plus side, the maintenance staff are without exception friendly and responsive. The apartments are in a great location and the people living there are generally quite nice, but there are few amenities and the management staff sometimes make residents feel like interlopers.

    Sofi Berryessa by Pinnacle Property Management

    Sofi Berryessa by Pinnacle Property Management

    (126 reviews)

    North Valley

    We have lived here 13 years now, and our experience continues to be excellent. I have seen my kids…read moregrow up and go through school here. My family and I have always been taken care of. Our apartment has become out home. This is a great place to live. It is quiet and beautiful.

    My partner and I moved in during the pandemic 2020 and I have lived here for two years now (and…read moresigning a lease for another year). Living here has been great! Highlighting a few key points about this complex: Management/Maintenance: Michael Abundiz has been very responsive to any issues in the complex and sends out update emails to everyone. Maintenance team is very friendly and quick for repairs. You can submit things on the portal to notify them. For example, I've submitted requests to change out the bulbs in some of the lamps when they die out around the complex since I walk my dog frequently at night. Dog Friendly: It's super DOG FRIENDLY and my pup loves playing with all the neighborhood doggos during our walks. I feel safe walking my dog here since it's a gated community, even late at night when I've had to walk him at 1am or 4am. There's also plenty of grassy areas to bring him to potty unlike other complexes where you have to go down several floors to a small dirt patch. There's also a very large dog gated park you can drive to about a few minutes drive (Watson Park) you can bring your pups. Accessible Location: All the major highways (680, 101, 880) are easily accessible. It's also close to everything you'll need - There's a huge Safeway a few streets down, Costco about 5min away, and down the street are gas stations, 7-11, Starbucks, and the Bart station. Target, Lowe's, Sprouts, H-Mart, post office are about a 10-15min drive away street route. Japantown is 5min drive to downtown. Amenities: In-unit washer/dryer, AC in the living room, heater in the bedroom, pool, hot tub, small gym, patio/balcony, 1 covered carport and 1 additional pass for an open parking space, electric chargers in select spaces, etc.

    The Edge Apartments Milpitas

    The Edge Apartments Milpitas

    (74 reviews)

    Superb staff--very prompt, organized, and considerate. This complex offers the best value for the…read morerent; they don't increase rates absurdly and clearly prefer long-term tenants. I also feel the overall quality of tenants here is better. A great community experience isn't just about the management, but the residents themselves following the rules.

    This is not a review of the place but a criticism against the behavior of an employee…read more I came here for a tour of the place, seems straight forward? The lady at 1pm today of 1/12/25 at the front wearing a black dress was chill. I was expecting a usual trip, looking around and seeing how it goes. Just when I was following the employee, she randomly makes a bizarre and rude comment about maintaining a "bubble." I must state this is just casually following someone who is showing you a place. This is normal behavior, but to her it's as if I am a sort of stalker? This is messed up and incredibly disrespectful. To hear her use a harsh and aggressive tone to me, saying to keep my distance. Quoting "I don't let men, women, or kids near me." Excuse me? For her to rudely say: or the tour will end here...what? Then why do you work in a job interacting with people? The whole tour was ruined due to this individuals disrespectful behavior. I do not know if she has mental issues, a stalker, or dislikes people? But if she clearly cannot handle visitors just following her around at a normal pace, she should not be allowed to work there.

    The Meadows - Sunset

    The Meadows

    (125 reviews)

    Best place and location. Good thing - washer and dryer included. No additional chargers for water…read moreand garbage. Few things - rent is expected to increase at 7% YOY. Check on sunlight if it's important for you. Because the community is with redwood trees, certain apartments might not get enough sunlight during the day.

    I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

    Mill Creek Apartments - apartments - Updated September 2026

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