When we first enrolled our daughter in February of last year I was more nervous than a freshman…read morestarting high school. I just "wasn't ready" and wasn't sure if someone else could take care of my child the same way I could, but Anna allowed me to rest assured that my daughter was well taken care of with all the updates featuring diaper changes, pictures playing outside or with toys inside, eating lunch/snack, and always providing detailed updates during pick up. Anna was the BEST teacher Qira has ever had and I'm so glad that she was our first experience entering a daycare and set the standard for how people who work at a daycare should be. If you aren't aware with how daycare works it goes by the age and once my daughter turned 2 1/2 she was moved to a different room as she should've. We were excited to see how much growth would happen since this room was for bigger kids and to our surprise the opposite happened. Little did we know that was only the beginning! A month or two later that teacher left due to being overworked and unable to enough days off since the center is low on staff. As an employee myself I understand things like this happen everywhere so we tried to be understanding as they looked for a replacement. This is where the nightmare began. For WEEKS my daughter did not receive a lunch or diaper change. The only reason I noticed is because when we arrived home she would run to the fridge crying for food and her pull up was so soiled it was disintegrating. I brought this issue to Tina - the director's attention on multiple occasions and each time I received a deep apology promising it would never happen again....it happened more times than we can count. Why were we paying $350 a week? Why were we sending a new pack of diapers with her every week? I am now completely confused as to why basic things a childcare provider should be doing are not being done; so I utilize the only feature that I can trust and the main reason we picked this location- the live cameras. There were soooo many things I saw that I don't have the space to write about unfortunately, but I am doing my due diligence to warn any parent who may be reading reviews on Yelp to help choose and those that actually care about your kids to please STAY AWAY FROM HERE!!! I became the "most hated mom" at this place because I was constantly checking the app making sure my daughter was being taken care of and no matter who the teacher was they consistently showed me the basic needs we asked for were too much to ask for, literally! Anytime I talked to a teacher or the director it was always, "oh I'm so sorry that happened, I will make sure it doesn't happen again". They kept saying they would do better, but all their actions said the opposite. Here I am, as a working parent trying to make it work because in today's economy you need multiple streams of income to stay afloat. I trusted this daycare to take care of my daughter and instead her progress went backwards, she was always constipated and probably wondered everyday why we left her there for hours. As a parent that wants the best for my children, I feel like I failed her by not withdrawing her from this place earlier. Ever since she left she has almost mastered potty training, can spell her name and the tantrums are minimal. I truly believe this place was making her uncomfortable and she was not treated fairly. Which is very unfortunate because most of the caretakers were moms themselves! I want to note that Lamia was light in this dark place, she always greeted me warmly and was so nice to my daughter and we never worked directly with her. Delaney, you never addressed me as the mother of the child you were "taking care of" only wiped her nose when I asked you to and that was asking too much because bothered you to do it. You never changed her diaper and always acted like anytime I asked how her day was it was such a task to remember. Not sure why you're working with children if you don't plan to respect the parent enough to let them know when something bad happens to them instead of acting like it's not a big deal. Marqueana I am most disappointed in you. I came there everyday for a week straight on my lunch break to make sure my daughter at least got a lunch and no milk because she can't have dairy (everyone seemed to forget this everyday for MONTHS contributing to her constipation). You let me now you understood because your daughter has sickle cell and how important it is for certain guidelines to be followed and continued to throw my daughter's belonging on the ground upon arrival, not changing her diaper, not even making sure she has a blanket to sleep with...then had the nerve to act like I was bothering you when I asked for an update. I'm heartbroken writing this and have been for quite sometime. Please disregard all the fake 5 star reviews that were written 8/9 years ago, those profiles look like bots and should be taken down so the stars can reflect the true value of this place.

We are so grateful for the amazing care and dedication the entire team provides to our children…read more Both of my kids attend this daycare, and it has been such a blessing for our family. It is wonderful to see their development every day not only academically, but also socially and emotionally. The teachers are caring, patient, and truly committed to helping the children learn and grow. Knowing that our children are in a safe, loving, and nurturing environment gives us so much peace of mind. We deeply appreciate all the attention, teaching, and care they receive every day. Thank you for everything you do for our kids. We highly recommend this daycare to any family looking for a place that truly cares about children and their development. Thank you so much