the service was outstanding. Jill Venturella was very helpful in assisting me with my hearing aids…read more They are a great service provider. They live by the motto---"No cares how much you know until you show them how much you care." Patricia Cummings

Getting my 94 year old dad to consider a hearing aid wasn't easy, but it's gotten so bad I've had…read moreto use earplugs when I'm visiting and he's blaring the TV! Chris Kubick was masterful at walking dad through the process, even offering to take him to his favorite downtown restaurant to show him how the aids will adjust to varying background noise levels! I really thought dad would push back, but Chris has a terrific bedside manner and we're very happy with the process.

The best eye doctor I have had in a long time . Dr Dennis cares for his patient tremendously…read more Heather st the front desk is polite, and very good at her job. After spending 10 hours in the emergency room Friday night (lost eye vision to my left eye for 15 hours due to soccer) I called in the morning and they saw me right away . I texted the doctor on Sunday because the pain was severe, he call in for anti-inflammatory for me right away . I pretty much saw the doctor every morning for 5 days until the danger part was over . Overall, it was a great experience. Can't thank you enough .

Doctor, Staff, selection of eyewear, contact lens was all good. Would highly recommend.read more

[ ] This has to be one of the most unprofessional locations that you can ever get your eyes…read morechecked out in. For starters, to make an appointment It takes them wanting to take you as a patient. Also, if you are a union member, be very careful with giving them the voucher,As they don't know, the policies of how to Properly enforce them. as a side note, they say they have to have you have a "mandatory"retina scan for an additional $50 that is their upsell says the doctor won't see you without it, which brings me to the next topic. There is no physical doctor in this location. It's all via the comfort of her own home via video. Any questions that you have afterwards? The receptionist has to text a doctor and have to wait for a response. Another note once you are picking out glasses,Although the selection is not new, they do have a lot NONE have prices on it. So if you have a question about 12 classes, she has to send pictures to the doctor and wait to get a response back on the prices. We went on the saturday, which they are supposed to open at ten in the morning and waited for the girl to arrive in front of the location until about ten twenty six when she finally showed up. When these things were brought up to the attention of *EMILY* the office administrator instead of taking a with a grain of salt,she stated that she does not want to deal with us as clients because she did not appreciate the constructive criticism, which in all businesses, is imperative for growth. Take your business elsewhere...anywhere but here

I was not satisfied with the contact lenses prescription and asked for adjustment. The doctor gave…read moreme an attitude and insisted that I needed to get used to the new prescription. I paid over $200 for contact lenses exam for nothing. I will never go back again.

In our current era of this coronavirus pandemic so much has changed, but visiting Maria Cardona at…read moreMaplewood Village Optical was as close to normal as possible. Turning down the online registration and appointment confirmation option due to standard privacy concerns, I didn't mind filling out two pages of the standard medical forms for my child on our first visit. We arrived early and listened to holiday tunes being piped into the waiting room, although the kid did not care much for the Ray-Ban promotional video on a loop. (It was a visually engaging pinball scene, but it was quite short and lacking in compelling content.) Our appointment went smoothly and on time, with the front desk staff being pleasant and courteous. Cardona herself was just lovely and was quite nurturing with her new young patient, finding slight astigmatism and just a touch of myopia (near-sightedness). However, she did not recommend getting glasses for my beloved offspring, suggesting instead that we incorporate screen breaks from our bane of online schooling every 20 minutes for at least 20 seconds. It's an excellent idea, and one I wish the school district had thought to incorporate into its teaching guidance amid our COVID-19 crisis. I was relieved to dodge the costs of new eyeglasses for the time being and encouraged to take more screen breaks myself. Paying out of pocket, the eye exam, which did not include (as far as I know) a glaucoma screening, cost me $135. (Of course, I took the opportunity to explain to my little one about the profit motive behind health insurance in the first place. It sounds even weirder when put into terms a kid can understand.) In all, it was a pleasant experience, and it made me happy to be able to patronize a local, independent business over a mega-corporation. We both left in a good mood, which is a considerable feat in this day and age.

All the staff were kind, friendly and helpful. A special shout out to Liezel who made it her…read moremission to schedule the surgery of both my eyes before my departure out of State. The surgical staff were on point and I felt like I was in good hands, and I was. The surgery of the first eye was a great success and I'm incredibly grateful to Dr Crane for restoring my vision. I'm scheduled to get the other eye done in the coming days and feel less anxious knowing I'm in good hands.

I've been going to eye institution South Orange New Jersey for years I get beautiful treatment…read morethey've been taking care of me for a long time I had my cataract surgery done there great place to go get your eyes checked you need a surgery to do it inside great place

This location is called Northern NJ Eye Institute. Arrived early, filled out my paperwork. My…read moreappointment was scheduled for 8:45 AM. At no time was I informed that they're running behind. People coming in after me were taken. The staff is not the friendliest. No care in the world. After an hour of sitting there and still no communications whatsoever as to what's going on. I asked for my co-pay to be refunded. They did not care that I sat there for an hour and could have cared less. All they asked was did I want to reschedule. At that point is when they called me, but I was already disgusted with the bad customer service. They never asked what was wrong or anything. I got my co-pay refunded and left. I would never recommend them to anyone I know. I don't care how many articles or plaques on the walls. Customer Service is job number 1 and y'all failed!!!!

Dr. Crane Is the very best at what he does. My girlfriend recent had cataract surgery and…read moreeverything went smoothly, timely and pain free. This procedure could be nerve wracking, but Dr. Crane had my girlfriend in and out very quickly. We highly recommend Dr. Crane and his excellent staff.

5 stars, Hands Down…read more I don't know what these negative reviewers are talking about. They're all 3-10 yrs old and since this practice has multiple locations, maybe they're talking about locations in Hudson County back in the day. I've always gone to the Millburn office and have never had any of these problems. Sometimes there's a bit of a wait, but these doctors spend a lot of time with their patients and it's reasonable they might get backed up especially at the end of the day. They absolutely do NOT take walk-ins at the Millburn office, and since the reviews here about walk-ins are so old, maybe they've since discontinued that practice at the other locations. I've been seeing Dr Walsman for years, and he is top-notch. Very well-credentialed and experienced, but can explain complicated things in a very accessible way. He is also a very nice person and genuinely cares about his patients. I lived and worked in NYC for 15 years and went to a highly rated ophthalmologist and had specialty care a cataract surgery at New York Eye & Ear Infirmary. Dr Walsman outshines them all. He's operated on my eyes twice already (cataract, and cataract correction of the eye I had done on NYC). The difference was night and day. For both medical and surgical eye care, I cannot recommend Dr Walsman highly enough.

Impressive: the retina camera -no more need to dilate!…read more Needs work- This 2-hour experience needs streamlining. No wonder tho kids are screaming. The receptionist had old information I never gave her -grandfathered from the new conglomerate that bought out the doctors? Rather than have me fill out 6 pages of forms, send me links to forms ahead of time please and let me fill them out on my computer. Get another doctor in here to help!!!