I called the office five different times the answering machine picks up telling you how wonderful…read morethey are and then I get disconnected really terrible

Terrible place . You can't get in touch with anybody in the office . They will text you on co-pays…read moreand charges for missing appointments and being late . They're only concerned is money and when you get there they will probably not accept your insurance . They don't answer the phone when the insurance company calls them . And no one there knows who the practice in Brick . You better off going to a veterinarian

I recently visited Invision Eye Care for what I believed would be a simple eyeglass exam, only to…read morewalk away feeling confused, frustrated, and completely disrespected by both the front-desk staff and the office manager. What happened: After eight months of recovering from retinal detachment surgery, my prescription had changed twice. I finally secured new insurance that would cover my eye exams--but it doesn't kick in until May 1st. I scheduled an appointment specifically for an eyeglass exam only and made it clear at check-in that I could not afford the (separate) contact lens exam until after May 1st. Unbeknownst to me, the doctor proceeded to perform both the eyeglass and contact-lens exams. I thought she was merely "tweaking" my existing contact prescription, so I didn't question it. The next day, I received a call from Susan ( who said she was the office manager ) at Invision telling me I owed $85 for the contact exam I had explicitly asked not to have. When I explained that I had not authorized or even realized a second exam was done, she brusquely replied, "Why didn't you stop the doctor?" and insisted I return the trial contacts. I then spoke with Niessa, the office manager, hoping for some understanding or compromise. Instead, she was condescending and rude--telling me it was entirely my fault for allowing the exam and that I must pay both charges. Why this matters: Lack of clear communication. I explicitly declined the contact-lens exam, yet no one bothered to confirm with me when the doctor performed it. Unprofessional customer service. Both Susan and Niessa refused to listen or offer any courtesy goodwill. Rather than resolving a genuine misunderstanding, they treated me like I was the problem. Lost trust (and a patient). Over an $85 fee, Invision Eye Care has now lost my future business--along with the cataract appointment I had already scheduled at that office. Bottom line: I understand policies exist, but a little empathy and clear communication go a long way. I left feeling like I wasn't respected as a patient or even a customer. Until Invision trains their staff to listen first and assume good faith, I cannot, in good conscience, recommend them.

Dr.J Gloth is fantastic and his staff a very kind and sweet…read moreI had a wonderful experience today and I will differently keep him and Dr. Strauss as my eye doctors I come from Parsippany-Troy Hills New Jersey and there are not to many eye doctors with GREAT bed side manner. I'm glad I found the correct doctors for my eye problem. God be with them both there fantastic signed CB

This is an experienced, intelligent doctor with a wonderful chairside manner. You can't go wrong…read morehere.

I initially met with Dr. Pardon, when I had arrived for treatment it was actually performed by Dr…read more Patel. My follow up visit for treatment was cancelled minutes before I had arrived. I was informed I could schedule for several weeks out and that the new doctor was on vacation. My treatments have to be on a tight schedule and I had reached out to dr. Patel. She never returned emails or phone calls so all communications were done through Denise Waldron the office manager. The communication from Dr. Patel's office was very rough and unprofessional. Eventually she emailed that Dr. Patel thought I should see a different kind of Doctor. Yet she had given me treatment previously. I had been scheduled for the follow up and they already had authorization from my insurance. In distress I asked if she could repeat the treatment she had done previously. Instead they arranged an appointment with a different doctor at a whole different organization. He reviewed the notes said he would provide the same treatment despite being the kind of doctor they recommended he could not understand that Dr. Patel could not perform the same as my first visit. Between getting a new authorization and his office schedule said it would be weeks to getting treatment. I actually had to fly out to California immediately to see my previous doctor who saw me in less than a couple days. Because she understood the distress level and complications the condition could create. - Mike S

If I could give a zero I would. the worst Eye Diagnostic Center. It is highly unethical. Dr…read moreLawerence Turtle is not only unprofessional but it is only a business for him. I don't think he really cares about the employees or the patients he sees. I've seen other comments by others and said that he pushed for surgery. Unbelievable how is he even a doctor he should just end his practice. I wouldn't be surprised if he was sued or have been in court. STAY AWAY!!! from Eye Diagnostic center they have a few offices. They only want your money and don't care for the well being. ITs a business for them not a medical practice

The staff is friendly & knowledgeable. Dr. Lister's examination is thorough & professional. I've…read morehad two eye surgeries to date and have one more scheduled. I was very happy with the surgical center, their staff and the care I received.