Pro: Customer service first class. Their direction on a product they did not carry was super…read morehelpful. Con: parking lot can be difficult to enter with heavy traffic.

Great services Close to my home…read more Delivery Great customer services Save money on prescription drugs than any other pharmacy in Quakertown

pharmacist threatened to not give me my medicine and call the cops on me. This place is so…read morechildish. Pharmacist should lose her job due to her threats.

Went in this evening for a covid booster with my husband. Walked back to the pharmacy area and…read moreafter asking where the boosters are given we were told in a cranky tone "you need an appointment" by the snippy girl behind the counter when we told them of our arrival. When I replied that we do have an appointment she immediately snapped "no you don't. There was also a black girl behind the counter who said loud enough for us to hear "they can wait I don't have time for them". I saw no one in line and no busy anything to speak of. She then in the crankiest manner said "oh you're at the other rite aid" and waved us off. These two should not be working behind any counter where they deal with people and have to be polite. This used to be the nicest Rite Aid to frequent and we would go there just because of the super nice pharmacist. No more!! The better way to offer proper customer service to customers might be to say oh you registered at the other rite aid but we would be happy to see you since we aren't busy at all. As a local hospital employee, I iplan to share this experience with as many as possible so others can avoid this inappropriate unprofessional mess behind your pharmacy counter. We did end up going to the "other" Rite Aid and were met with smiling faces and friendliness! Thank you to them! All was not lost for us but should be for you. Hire employees that are nice to the customers! Ditch these two crabs.

This store has gone down like many other Walmarts. The store has its share of stocking issues, but…read morethe real kicker for me is that for the past say 6 months or so, is that they don't take CASH $$$ at the self checkouts! You can still pay with cash where there is a cashier, but at times you are going to wait for people with full shopping carts of grocery...they say because of a "coin shortage".... okay maybe, but then just install a coin machine for people to cash in their change and they will get coins that way and also at all times keep a few self checkouts for cash purchases, but DO NOT shut them all down for cash payments! Maybe they are trying to go cashless or working with CC companies to push CC sales?

Pharmacy is a mickey-mouse operation. They provide no info why prescriptions are delayed. You have…read moreto call them. A different person answers each time with a different response. The Walmart app has no useful info. The latest answer is "we're backed up". They've had 3 days to get it done. WTF.

The people that work at this CVS have got to be the most ignorant people that I've ever had to deal…read morewith. I think they all need to take a class in customer service. I live right around the corner so it's very convenient for me but I don't need to be treated with total disrespect so I'll be switching to another pharmacy, non CVS!! It's really ashame that in todays climate people act this way. I hope the powers that be see this review and act on it. If I could give a negative 5 stars I would.

Normal??? , Yesterday, The cvs by my house was out of stock for my monthly medication. I had to…read moreask them to call around to see if another cvs might have it. Yup. All sorts of trouble calling my doctor to call the duplicate script in because they can't transfer (although it's the same cvs system and they can individually view it). Ok. Come to find out there are 2 CVS's on West End Blvd, and when I attempted to call the original one who knew which cvs had medicine stocked , it was IMPOSSIBLE to speak to a person!!! I have never heard or had a time when I couldn't talk to my pharmacist. I couldn't inform the Doctor. My doctor finally left for the day and today was able to find out himself (staff) which pharmacy on the same Blvd to fax it to. I went to drive thru was given the med and a woman stood beside the clerk waiting on me, and snapped my picture. I talked myself out of this occurring, and realized she did. Why? Why wouldn't she ask for my license? Could she be forwarding it somewhere? It's got me a little uncomfortable, she didn't ask nor explain why. Maybe think twice when getting scheduled meds at CVS. I won't be dealing with them and will report to my insurance company.

I had a horrible experience at the cvs in target in Quakertown. Had to deal with a very nasty,…read morecocky rep who checked me out. I will definitely be looking to switch my scripts elsewhere. The communication via their texting system is aweful and sends wrong information. Thanks to that they took my script back and now its expired but im in the wrong? ( it was filled before the expiration date). This woman should be fired over how nasty she was. She has long black hair. Now I wish I had gotten her name. I feel sorry for anyone who has to deal with her.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

They sent me a generic form of the drug instead of the name brand .I informed them that I can't use…read morethe generic. It must be the name brand. They said they would send someone to pick it up. They never did. When I called, they said I would have to return it myself after waiting all day. I brought it back. They're open from 10 to 4 on Saturday. Only this time, they weren't. Maybe I should have called first but a sign on the door I took at face value. The pharmacy is 45 minutes away. It was the inconvenience of not getting the correct(non generic) drug in the first place that upset me.

your pharmacist go above and beyond thier…read moreresponsibilitys!,,,They always have my best interest at heart. I love them,they alway have my prescriptions ready, when they are due. Sarah carlson

Lovvvve this Rite Aid and the pharmacist and staff. Always fast and pleasant even though I usually…read moregive a Good Rx coupon at the last minute. Cvs in Quakertown is horrible. Love this Rite Aid for so many reasons...speed, professionalism, attention to detail, caring etc etc! Keep up the good work!