2025: I recently had my third surgery under Dr. Shatby's…read morecare: a second knee replacement. He remains the same skilled, attentive, and caring surgeon he has always been. The details of my previous updates remain relevant. I still record sessions and succinctly type questions so I do not forget to raise concerns. His medical staff is still exemplary with one notable addition: Brian, Dr. Shatby's medical assistant. I cannot express the degree to which I am impressed by Brian's care and other members of Dr. Shatby's team, namely Lupe and Juan. 2020: I was so impressed with Dr. Shatby when he performed Achilles tendon surgery on me four years ago that I am once again under his excellent care for severe arthritis in my knees. Dr. Shatby is an extraordinary surgeon, completely informed, extremely capable, and incredibly caring. His staff is competent, efficient, and attentive, which is a very rare find these days. Because of his expertise, Dr. Shatby is in high demand, so he does not waste time, yet will spend as much time with the patient as he or she needs, answering all questions. Note: I always record my sessions with the doctor in case I forget something from the wealth of information he typically divulges. I highly recommend Dr. Shatby (and his staff) to anyone looking for an orthopedic surgeon. 2016: Dr. Shatby is a gifted surgeon with impressive credentials. Because of this, he is much in demand. Be prepared for your appointment. I had a typed and formatted paper of my diagnoses, medications, allergies, and physicians ready to hand to him. I recorded our appointment, which he did not mind in the least. Most importantly, any questions I had were typed and ready to hand to him, and I had phrased the questions as specifically as possible. He gladly answered every one of them in detail. His demeanor is matter-of-fact and to the point while still exuding sympathy and awareness of the impact of a troubling diagnosis.

Dr Shatby was kind and explained very well. He took time to explain the options for my ankle pain.read more

Dr. Abusharr is so kind and caring. I've never met a doctor that has been so open and honest & who…read morelistens to patients thoroughly and respects their beliefs. He doesn't push unnecessary treatments and gives his personal opinion on top of his professional/medical opinion. This is different than any other practitioner I've ever gone to or met. (And I've met plenty as a former Nursing Student) He is one of a kind!

Sterling Family Medicine is Dr Abusharr. He's had some staff turnover thru the years and has had…read moreto deal with troublesome labs etc., but in my experience this is our healthcare system norm these days. If you want personalized care by a real, old school, family physician, Dr Abusharr is the best there is. I been a patient of Dr Abusharr for over a decade. While we've moved out of the Woodlands to north of Conroe, we still make the drive to his office. Dr Abusharr is a "PHYSICIAN" in the truest meaning of the profession. He listens, cares, and treats. He actually remembers our names, our ailments, and monitors our treatments and procedures. I'll never go anywhere else for our family GP.

I highly recommend this medical clinic! I have medical insurance but will still use this facility!…read moreMy husband had been sick for months, in and out of the hospital. No one in the hospital system could diagnose him. Nurse practitioner Lea Ann Jackson was the first medical professional to say this man has cancer! She cares, she researches and she takes the time to see each patient as a person. Compassion and experience makes this clinic so trustworthy!!!!!

I have been with the clinic for over 6 months and the NP and staff are very caring and…read moreunderstanding. I would highly recommend.

Dr Bala is an amazing doctor with excellent care and bedside manner. The front office staff could…read morebe a little more professional but other than that, I've been with Dr. Bala since 2016 and I travel from Conroe to Houston to see him monthly.

I think he is a very good doctor but after he left Genesis Medical Group I tried to make an…read moreappointment but it did not work well. The office called for my insurance info (which I gave them). When I got to the office the receptionist told me she did not think my insurance would be good but she would check. After 45 minutes, I asked how much longer before I saw the doctor. She said there still was no response about the insurance. I did not get to see Dr. Balasubramanian. If the insurance was not accepted, why not call me before I made a trip to the office. I guess I am back to a new doctor at Genesis Medical Group. BTW...I have used this insurance with hospitals, surgeons, heart specialists and other doctors all around Houston with no issues.

Our office experience today was very offensive and shocking. I have known Dr. Willens for many…read moreyears and one of my daughters has been going there for years as well. He was very rude and then belittled us in front of his office manager. He said if you need a PCP google it. Our reason for visiting his office was to get a test done on my husband's neuropathy and to make Dr. Willens our PCP but he refused that only because we were receiving homeopathic treatments before my husband's surgery to have his toe amputated. So Dr. Willens automatically assumed we only preferred homeopathic treatment and we specifically told him we were not going back to have their treatments done any more, but he would not listen. We are appalled, offended at his behavior towards us today, we will never return due to being rude and belittling us. Terry and Michelle Guy

Fairly ok office. The PA is really nice and few of the nurses but beware of the front desk staff…read moreblonde hair lady with bob and the Hispanic lady are unfriendly, mean and very rude!!