Not a fan of getting new roofs, my second in the last 6 years. The last major hailstorm did a number on my house. I talked with many roof companies at first and went withiller after Samuel and I talked for awhile. Eventually Dylan took after the roof work was done to help with the insurance process. Very professional, patient , and courteous the whole way through. Highly recommended if the need arises. I hope I don't need another roof for awhile, but I wouldn't hesitate to call Dylan and Miller Roofing again. read more

Logan and his team went above and beyond for everything I asked for, handled the whole insurance stuff and the communication was on point. Cannot complain one bit, I would 100 percent recommend and would work with again. Give Logan a shout for all your roofing needs! read more

If you want rude, illiterate people to fix your roof this is the company for you I suppose. Especially if they don't take "No thank you" for an answer. Praying they work on their d2d's not being assholes anymore. read more

Great Company to work with would recommend if you have a project you need done. We worked with Mike Muscari he handled my insurance company and took care of everything. The crew we had was very fast and professional and the clean up was exceptional. read more

This company promises the world and delivers absolutely nothing. My husband started with this company in May and gave everything to this job. From day one, he was told to focus only on commercial roofing no residential, no base pay just "trust the process" and wait on commissions. He worked full time, traveled constantly, bought his own equipment (including a drone), and inspected over 150 buildings in Lubbock to help secure a major commercial contract. He drove thousands of miles for this company thousands paying for gas, wear and tear, and travel out of pocket. At one point, when his truck broke down in the middle of this process, we had to pay for three separate rental trucks and rental cars just so he could keep working. That contract was repeatedly presented as a six-figure secured. For over 60 days, we were told it was "coming." Then suddenly, after months of unpaid work, it "fell through" and they claimed the client "went with someone else." No transparency. No proof. No accountability. I'm sure CRE is happy ! During this time, my husband became aware that the company's commercial management lead was doing backdoor deals with CRE Roofing under Jay Miller's nose deals that directly hurt the company and its reps. My husband brought this to leadership's attention. Instead of addressing the issue, he was fired by that individual and jay allowed it. Later, Jay Miller personally called my husband, admitted he had been right, and asked him to come back. At that point, my husband had already secured a full-time W-2 position with base salary and full commission and benefitss. Jay promised him $5,500 per month plus additional incentives and placed him in charge of taking over major commercial accounts, site needs, and 'hundreds of promised ongoing leads.' Trusting that promise and responsibility, he returned. Within two weeks, the promised pay stopped with no explanation, support disappeared, and it became clear that the same pattern was repeating. During this time, my husband became sick and still received no communication or clarity. At that point, he made the responsible decision to find another job to provide for his family rather than continue working without pay. After he left, Jay later called asking where he had been, despite knowing his pay had been cut off and no answers had been given. To make matters worse, when final commissions were paid out, the company deducted over $2,200 through so-called "chargebacks" further reducing what he had already earned taking back his promised 55k stipend. No worries jay miller. We knew you weren't good for that $2200 over 2 weeks, big dog! After five months of full-time work building relationships, securing contracts, training reps, and representing this company professionally he made barely $4k total. He got pushed out of more deals he had signed and was on then we can count. To this day, we believe we still owed money and cannot get anyone to provide clear documentation or a full compensation breakdown. This company operates with poor leadership, internal conflicts, and zero financial transparency. We are absolutely not people who complain. My husband has worked 1099 and commission based jobs his entire life. We understand risk. We understand hustle. We have built a beautiful life through hard work, sacrifice, and integrity. But this situation crossed a line. The lack of transparency, broken promises, and financial games were so wrong that we felt something needed to be said. No hardworking person deserves to be treated this way. This is not written out of bitterness, it is written out of honesty. Do your research. Protect your time. Protect your livelihood. read more

When I tell you they took care of us, they REALLY took care of us. Jonathan is amazing! The customer service he provided was unlike any other. They took care of things that the insurance didn't cover that the previous contractor scammed us on! RUN don't walk to sign them as your contractor you will not be disappointed! read more

The team at Miller Storm Roofing was informative, thorough, and great to work with. Communication was constant, and they did a great job on our roof. read more

At first, these guys were great. I had a few issues, but overall, I was happy, especially with Brinson the person who came to my house to do an assessment. Then I was sent an email concerning my 1-year quality check, which is in the contract, I replied back and finally 3 months later they responded, and still has not come out, these guys wanted to check out my roof on a Sunday evening which infuriated me, sighting if they came out throughout the week, it could possibly cost them a sale, outrageous!!!! When I called the office to speak with the manager/owner Seth, the Nazi concentration camp guard, Sundu, would not let me leave a message for him, and refused to give me his number, extremely rude dictatorial person. So, either Seth, has instructed them to do this, or they are hiding something, it could also be both. Because of this, I would steer clear of these used car salesmen!!!! read more

Back in October of 2023, a heavy hailstorm came through the area and my roof needed to be replaced. I cannot say how pleasant it was to deal with Jonathan Chambers, who came by my house to offer help in repairing my house and solutions to make things right. I am not experienced with hail damage, but Jonathan was really professional and helpful in answering all my questions and concerns. I must have had 20+ solicitors for roofing at my door, but Jonathan showed a certain trustworthy trait that I felt deserved a listen to. Also, Jonathan was great in quickly returning my calls and that is a huge plus for me. After signing paperwork, the roofers came and were efficient and timely, cleaning up as they went. The roof and areas of my house were treated with respect and I am really happy with the results. Miller Storm Roofing absolutely provided me the best service, and they delivered on time. The staff at Miller Storm Roofing were just really nice to do business with (from beginning to end) and I think you can rest easy and feel confident that your roof repairs will be done right with the Miller Storm Roofing company. Thank you very much for taking the time to read this review. read more

Highly recommend Miller Storm roofing. They are honest and professional. Everything they promised, they delivered on. The crew did an excellent job of removing and replacing my roof in one day, and cleaning everything up before they left. read more

Garbage company keeps trying to pressure my elderly mother with dementia for services she doesn't need and is completely not capable of understanding. Same scumbag d2d guy as well. read more

Had a great experience with Tony and his crew. He was very patient with all my questions. I'm always suspicious of door-to-door salesman. He was polite and even though it took three or four separate meetings to answer all of my questions he was very patient with me. Super honest and trustworthy. The work was done on time, on budget, and good quality. I appreciate how respectful they were of our property. They covered the pool and protected the plants during the installation. I would recommend Miller Storm and to anyone who asked. read more

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Jaylen and Phil are fantastic representatives of the company. They are very quick to respond and explain the process to someone like me who hasn't had to put a new roof on their house before. Thanks Jalen and Phil! read more

Jay and Taylor from Miller Storm Restoration aren't normal "Roofers" or "Contractors" they go over and beyond to make sure that they do what they say they are going to do. After seeing the fantastic work they did for one of my neighbors I invited them over to inspect my roof. They offered a complimentary, non obligation exterior inspection of my home. This is when they found storm damage to my property. After ALLSTATE denied my claim they fought with insurance to make sure I got every penny I was owed.  In the end I got a brand new Certainteed Lifetime roof, new gutters with gutter screens and a new chimney cap. I recommend them to anyone who is looking for a Honest and Professional read more

I signed a Repair Agreement with a total amount and when the roof was done sent an invoice for $948.50 more. If you make a customer sign agreement you should stick to that agreement!!! Do not let them talk you into anything until you have confirmed with your homeowners association the guidelines for replacement roofs. They said they had done roofs in my neighborhood and I could change the color of the shingles to anything, wrong!!! Do your research! read more

My door has a "no soliciting" sign clear as day on my door. You should've just walked away but you knocked... didn't get an answer and left a flyer. You guys are a dime a dozen... if I need my roof checked I'd call someone but not when you guys push it like this. read more

I had the opportunity to work directly with Blake Carr on my damaged roof, fence, shed skylight and gutter repaiir along with some water damage to the inside of my house.. Blake was efficient, super friendly and he was able to get the right people in and was able to work around my schedule. The team under Blake's guidance was super efhificient and effective. Pricing was fair and agreed upon up-front. When everything was finished, I knew I made the right choice going with Blake Carr. He was honest in all his dealings. He and his team did great quality work at a competitive price , and he clearly wasn't here just about the money., you can tell he genuinely cares for the people he is helping! I will work with him again and highly recommend him to anyone wanting quality work at a fair price from an honest individual. I heard Blake Carr has moved on to his own business... Allied Roofing & Concrete, if this is true. I recommend reaching out to him over there to see how he can assist you!! I know I will be!! read more

Blake and Cole were very dependable and professional. They did all the leg work for me so I only had to talk to the insurance initially and they did the rest. Very pleasant to work with and will use them again! read more

We used Miller Storm Roofing & Reconstruction for two properties we have. After the storm, we were left with roof damage to both of our properties. Not only did they seamlessly replace them, but they also worked with our insurance company to keep the hassle away from us. Miller's customer service representative was both, courteous and patient throughout the entire process. read more

What an impressive team Jay has assembled. They were quick and efficient, and ensured any questions were answered and concerns resolved. I had a special order garage door and Jay even made sure to keep me updated on delivery and install even though his roof work was done. I couldn't be more satisfied with this company. read more

Miller Storm is very professional and keeps their customers informed of every step. But the most important thing to me is they are very honest!!!! read more

2 young men showed up randomly in front of my house without a Mask for Co-vid in a pick up truck. They wanted to look in the attic for damage and my Mother allowed it. Eventually, I started asking if they got their Co-vid shots. The one that didn't admitted his Dad has been in the hospital from Co-vid since March 2021. I told my Mother to get away from him because she was 2ft away and He didn't get a Co-vid shot. I threw a mask on the table next to him and He still didn't respond. If you don't want your elderly Mother to die from Co-vid after she catches it from these mask-less men that may randomly show up at your front door. Then avoid contact. They could at least wear a Mask when they are within 3-6ft of their customers. If they cant take a virus seriously then do you really want them working on your house. Yelp review says: "Staff wears masks" read more

Jay was great to work with got us taken care of quickly and explained everything in the process. Our roof looks better than it did brand new! Thank you, miller storm! read more

Bruce and Cameron came by one afternoon and offered to perform a free inspection on my roof. Normally I am not very tolerate of "surprise" visits but something from the start told me these folks were different. My intuition was correct as they turned out to be the most friendly, knowledgeable folks anyone could ask to deal with in these circumstances. They went up on the roof, made a quick repair and showed me several pictures they had taken of damage. After a brief discussion, we agreed to to ahead and file a claim and they literally took care of EVERYTHING...it was so easy for me as the homeowner. A couple days later they came by with some samples and we decided to go with a class 4 replacement. They were very accommodating and flexible to my schedule and were always prompt with their responses and appointments. The installation itself went as planned and the crew did an AMAZING job at keeping the mess to a minimum. Once completed, I'm pretty sure my yard was cleaner than when they started!! Overall you could not ask for a better couple folks and crew to work with for storm damage. I would highly recommend them to anyone needing these services!! read more

Miller Storm Restoration and Construction was a dream to work with. Not only did they complete the work in a timely manner, but they also worked directly with our insurance company to maximize our claim. They did an amazing job of communicating and the jobs they completed on our house are flawless! read more

Very knowledgeable- courteous. Professional from start to finish. I would seriously recommend! They were able to help me avoid any out of pocket . It's crazy you lock your door and water the grass but who walks on the roof? Great Job read more