I originally used this business for an insurance repair. I was so impressed with them that I use…read morethem for other projects and two bathrooms and a kitchen remodel in a new house. I will definitely call them again!

Talk big but can't deliver. They don't have a full crew. You will get nothing but excuse after…read moreexcuse and Nothing gets done. Nothing but broken promises and a house tarn apart. Deborah Chaney is a total fraud and crook who takes advantage of a old widow and Insurance companies to line her pockets. There is zero value in this company.

Nate did my mothers house he was…read morecourteous,efficient,straight to the point and affordable!! very reputable company very family orientated I would recommend anyone to use them also very fast and thorough Listening to all my mothers needs and concerns Punctual with the appointments They could not have done a better job!!!

Nate's junk removal cleaned up my yard and leveled it out with an excavator they even helped me put…read moremy trailer back where it needed to be and made sure it was level!!!

I had a washing machine hose leak in my upstairs that totally flooded my condo living room on the…read morefloor below. It is a rental and I was so confused as to how to proceed. Ben and his team took over. I have never worked with a more responsive company from start to finish. I am so glad I was lucky enough to call Restoration 1 as they are local, not a big national company out of state. They were fantastic working with me, my tenant and the insurance company.

The worst experience I've ever had! Mediocre workmanship at an exorbitant price. Restoration 1…read morerefused to work with insurance or justify their price. Instead Restoration 1 seemed happy to threaten and harass us for months trying to get us to pay thousands of dollars out of pocket with no warning or justification. Wish I could have avoided this company!

J&D is everything you want out of a handyman and local small business…read more They care about their clients and their community. They are punctual, give thorough, no pressure estimates that come in cheaper than the "big" names and do quality work. If the work is outside of their scope they have local contacts in other specialties that they are happy to put you in contact with. They are now my first call for any house needs.

The quality of the services was ok. Not great in all cases but not bad either. My biggest…read moredisappointment was at the end of the project. At the final walkthrough, I was concerned that a part of what we thought was included was not done. Turns out it wasn't written into the scope of the change order so shame on me. However, Jacob said that if I gave him a check for the final payment, he would come back and complete that final piece of work that he indicated would be about 2 hours of work. I asked for something in writing and he said he "gave me his word as a man" that he would do so. That word wasn't worth much as they refused to honor that. In fact, they never answered my last email asking about his "word as a man." Disappointing lack of follow through.

Marc is a great inspector! I've been working with him since 2007. He knows homes and is able to…read moreexplain the process and the home in an easy to understand way. I highly recommend Marc!

Marc was incredibly friendly and easy to interact with on my home inspection. He did a very…read morethorough job and got my inspection report back to me quickly. I recommend using HCI if you need home inspections.

I had these guys come in when I hired another company who left me in a lurch for my driveway and…read moreback patio. They could have just been lazy and left the rebar the old guys did, but Terry thoroughly looked at everything that was already done and redid everything so it would last. I was kept up to date on everything along the way and things were explained to me so I could make knowledgable choices along the way. Terry was patient and advised on some design ideas I had and created a wonderful end result. The job was done quickly and he stood by his work to get me just the right color and match some existing concrete steps I had. Extra bonus, he is a nice guy and answered some questions I had a year later about how to apply sealant and gave me a thorough and helpful reply. Honestly this is one of the only home projects I've had done where it was done BETTER than expected without any headaches. I wish I needed more concrete work done so I could hire them again.

These guys do fantastic concrete work! Jesse and Terry are honest, stand up guys, and they stand…read morebehind their job completely. Veronica is the secretary, and they have always been kind and trustworthy, returning my calls promptly. I wish I knew how to post pics on here because I would.

Great Company!! They are Friendly, Honest! I Highly recommend! Will use again and again!read more

Our heat stopped working on a new house we purchased in Puyallup. We decided to call the number…read morelisted on the unit to take a look at repairing. They charged us $250 to come out and show us a button that had stopped working and were pushing to try and get us to upgrade the entire unit. The heat stopped working the next day and we called to have them correct the issue. They said it would be another visit charge and that because the tech said it was liable to stop working again that they would still charge us for him to come out. $250 for one day of working heat just doesn't do it for me on the value side of things. I am a bit concerned about the integrity of this company and I'm worried that they intentionally didn't fix the issue in a way that would last longer so they could try and convince us to replace the entire unit. I'll be working with someone else moving forward. Pretty sorry we called this place in the first place and I wish I could get my $250 back to pay the next person.

I needed an expert to look at some siding concerns and the roofs of my house/structures to plan for…read morethe future. I really wanted someone local (near Oly/Lacey/Tumwater) and found Equity Roofing's great reviews. Jose showed up right on time (this rarely happens so I was immediately impressed), helped assess everything and was very honest. Despite how ugly the siding was, it was just cosmetic and didn't require any repairs (yay). The biggest roofing project could be deferred, but a smaller structure needed a new roof yesterday (it was decades old and I rebuilt everything but the roof 5 yrs ago so was a valuable investment). He gave me quotes on all the structures and came in at the lower range of average roofing costs. He was able to be out within a couple of weeks to do the small roof and they were timely, efficient, very clean and did a beautiful job. Jose also scouted around the structure after the job to make sure it was properly picked up after. Throughout the process he was very responsive in emails and there were never surprises. I have recommended him to neighbors and am saving to do the main roof in a year or two. He is a very honest, reliable business and family man with high integrity. Stay local and you will be so glad you did. I'd give him 10 stars if I could.

These guys are amazing! the communication was prompt. Jose sent photos to update me and have me…read moremake decisions on shingle color. the options for shingles were great! They finished the roof way faster than I expected! The thorough clean up they completed was great. Some contractors leave a bunch of trash. Jose's team didn't leave anything behind. The quality and customer service was worth every penny.