Smith and Smith Funeral Home provided EXCEPTIONAL service to my family recently when a loved one…read morepassed away unexpectedly. In particular, Omer Cowherd, who I believe is the manager, went above and beyond the call of duty. He was sympathetic to our loss without being patronizing or cliched. He listened to what we wanted and worked with us to stay within our budget. He was extremely available and responsive to all our queries and promptly provided answers to all our questions and solutions to any issues. He helped us obtain the death certificate and report the loss to the appropriate government officials. This may be a standard offering with all the funeral homes, I'm not sure, but it sure did seem like a value add at the time as we were somewhat overwhelmed by all the things we thought we had to take care of. Mr. Cowherd was very professional but also came across as very personal. He seemed very genuine and sincere. The quality of his work was above reproach and our loved one appeared very natural as if he were sleeping peacefully. I wish this site had more stars to express how highly I would recommend this establishment and Mr. Cowherd. He surely deserves at least 10 stars!!!

One, two, 3 strikes your out. My family has been having funerals here for as long as I've been…read morealive. My stepdad passed away and we met with a very nice man named Travis here. He was super nice and helpful but when it came down to the funeral, it just wasn't worth the money. My sister had, had her husbands funeral here 4 months prior to that and was less than pleased. Anyways, my mom passed away and I immediately chose Kerr Brothers. We met with a nice gentleman name Trevor. Come the day of the funeral, I dealt with a man I had never met. I asked him if my mom looked good because I chose to see her at the funeral home as opposed to lying in her bed. He told me he thought she looked good. When we went in for the private viewing I was mortified. My mother looked like a melting snowman. He make-up and lips were awful. She had blood running out of her mouth. It looked nothing like her and she would have been very upset allowing people to view her like that. Also, she didn't have on her scarf so we could see all of her chest which was purple. I asked about the scarf and why the slideshow wasn't playing. I was told both the USB and the scarf were in the bottom of the casket, and we were asked to leave the room while they got it. Why did we have to leave? It makes me wonder if they cut her legs off to fit her in in the casket. Anyways, I chose to close the casket as she was in no viewing condition. Many people were upset about not viewing her so they could get that closure. So was I, so I couldn't blame them. We went on with the funeral. A few days later I met up with Trevor about my disappointments. He said they would take off the prep fee. That's great, but what about the viewing fee? She wasn't even viewable?! I guess something is better than nothing? Although I feel morally that they should have done more. I can't unsee the things I seen. I can't take away grief. Well, they got paid. I was going to pre-strange my funeral there but def will be taking my large insurance policy elsewhere. Goodbye to Kerr Brothers.

My mother passed away early this morning. I had a call from Kerr Brothers by 9:00. They met me at…read morethe nursing home to collect my mother's body and I had an appointment at 1:00 to make arraignments. By 2:30 we had times, clothes, minister, music, opening & closing, obituary, flowers, and literally everything wrapped up. In fairness, we are long-time Kerr Brothers associates. They have always been very good to my family and my wife has made me swear an oath that if she goes before me, I will take her nowhere but Kerr Brothers. When my Brother dies in 1979, Kerr Brothers was there. When my dad died five years ago, they were there. And this morning, they were there. The gentleman who met with me today said he would be there all weekend if I needed anything. I remain a Kerr Brothers fan. Never been to a funeral here where the family was not very pleased with the choice.

Joey Tucker was fantastic. He was very kind and helpful preparing the services we needed for my…read morefather. If using Milward, be sure to request him.

Great people. We were very pleased with the funeral director Ray Hardy 859-252-5433. He was helping…read moreus and advising us like a very informed friend would. We were pre- planning both of our funerals. I am writing this unknown to Milward. I am a veteran and Mr. Hardy knew all about what to expect with Camp Nelson funerals. No up-selling just the facts. So pricing was fair and you choose the package that suits your needs. Casket cost seems to have the greatest room for savings if you don't forget that you are going to bury it not drive it around town. Mr. Hardy said he would meet us at any of Milward locations so we chose the North Broadway facility because it had the most caskets on display with pricing and descriptions attached. There are wooden and metal caskets. Research whether a gasket is important and the importance of the thickness (gauge) of metal caskets. It will help you choose a casket. Mr. Hardy was a good person.

The staff was extremely professional and handled my late father's arrangements with warm,…read morethoughtful attention to detail and care. Jessica, E.J and Elliott helped make a difficult process more bearable. They came recommended by Bluegrass Care Navigators and I can understand why.

The death of a loved one is always a difficult time. This past weekend, a family member passed away…read moreand when we knew their wishes were for cremation services, we called Care Cremation. From the very first telephone call, you were speaking with compassionate, caring people who do everything with the highest care, dignity, and professionalism. Because their crematory is on site, they can offer many cremation and burial options that are affordable for everyone When we met with Mr. Noon at their office, he was patient and understanding. He took the time to newer all of our questions and provided helpful suggestions and great wisdom. The entire process was very smooth and no sales pressure at all. Very affordable pricing options. If desired, they have a wide range of service and remembrance options from funeral service options to scattering options. I remembered Care Cremation from a friend who used their services years ago and have no reservations in recommending them 100%.

Lexington Mortuary service is an all encompassing mortuary service. Handling shipping, providing…read moresales of body bags, gloves combo/air trays, combo trays, and misc supplies. They are staffed 24/7 365 days a year.

Went to see my husband on Christmas and this is how the plot right in front of him looked. the…read moreexcuse was a change in management and maintenance crew. The manager wouldn't even speak to me, sent the office lady out to talk to and refused to give me email or phone number to there Corporat. She said she didn't even know it looked that bad! She also walked over to look at the big whole where u can see the person vault! This is devasting! Who wants to leave there loved ones in a place that obviously doesn't care

I couldn't have been more satisfied with the service that Ashly provided. She was very informative…read moreand patient with my family. I felt blessed when I first met her. My sister is now in her resting spot and I appreciate everything Ashly suggested. Thank you!