Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Doug did a fantastic job. He was able to determine the issue with our Samsung Refrigerator and have…read moreit repaired in no time. He went above and beyond cleaning coils and vents. His price was very reasonable. He is highly knowledgeable and comes in and just gets the job done. I highly recommend him for your appliance needs.

Chester was amazing! He diagnosed and fixed the problem with our washer so quickly! He was so…read moreefficient!

They fixed my dryer in record time and a very reasonable price. This man in awesome, really. If you…read moreneed any appliance repair and you don't call A & B you are making one BIG mistake. C. Snyder

Dewayne Hobbs just left after repairing our front load dryer. The scheduling, promptness, and…read moreprofessionalism were way above the norm. The work was quick and accurate. They were on time and friendly. Both Mr. and Mrs. Hobbs showed the care and effort that comes only from a well run family business. This was the first time we have used their service and would happily recommend them to anyone in need of appliance repair.

I would definitely recommend Eagle Appliance services. They are reliable, prompt and excellent at…read morediagnosing and repairing whatever appliances need attention. Their prices are reasonable. They have kept our appliances operating for several years.

I called for same day service for a dishwasher without power and a freezer on the bottom of our…read morerefrigerator unit not keeping temp. The wait was expected, the amount of time spent to fix neither was beyond comprehension. After an hour, he told me my dishwasher doesn't get power. I called for this reason... after insuring him it wasn't our fuse boxes, we have multiple and inspected 3 times a year bc of our pool system, he says maybe it's the outlet and you need and electrician?! No sir, I need someone to take the door off my dishwasher and change a fuse and check the wires. Bad start. He did check the fuses and boxes. He did nothing to pull our dishwasher out or take it apart. Hour later, after dissecting on the front side of our freezer with the door open for the same hour he says we bought a used refrigerator. I inform him we bought it new from Pieratt's and have the paperwork. Not interested. Then told me our refrigerator on top would die in a day or 2, just not true. I was informed a lot about how cell phones are tracking us and I should be nervous, great advice bub. Fix our stuff. If my wife hadn't gotten home 2 hours and 15 mins after he'd been here while our rescue dogs were waiting out back the entire time, I'm not sure how it would have worked, except definitely overcharged. He told me he would only charge us full on one appliance and 50% on the other after the initial $130 service charge. His solution for our freezer, it would only take them 3 hours and $2000 to fix our freezer bc we bought a 'used' one from Pieratt's with the paperwork and details he never took to concern. I should have trusted the reviews. Bad Angie and her List.

My refrigerator went out on a Thursday night and was repaired by the next Wednesday. The tech Alex…read morewas very professional and left the kitchen like he found it. The price was reasonable. I will be using them for future needs.

HB's A-Z was very responsive and was very professional and knowledgeable about my ice maker on my…read morerefrigerator. I appreciate the excellent work he did at a reasonable price.

Great experience. Homer stays there till the job is done right. Very pleased with the service which…read morehe provides.

This is not the same Pieratts you knew from years ago! Terrible delivery on my refrigerator! Took…read more6 weeks for them to come back and hook up my water line. The doors wouldn't close correctly because the delivery person didn't adjust it to close correctly. That took a month to get someone out to fix. He didn't put the shelves in correctly and just stacked them up inside for me to install. They use 3rd party delivery people and they are not at all knowledgeable about installation. Do not buy the Pieratts Warranty. They are booking a month out, not enough service technicians to meet demand! They sell you the Allstate Warranty which you can buy yourself and get Appliance Pros to fix any repairs needed. Much better deal!!! I Do not recommend you buy from Pieratts!

Walked in, was told that to deliver a washer to Winchester, 19miles away was $199. ALMOST $200…read moreDollars. Nope, Nada, I called appliance pro. Their delivery was $80. Called Best Buy, their delivery fee was only $40.

My family and I were in need of a electrician but we didn't know anyone. A friend recommended D &…read moreg ,so we called them and they came out the very next day to go over what we had. My husband and I know nothing about electric work , but after the technician went over everything with us , we better understood are options and what we were trying to do in are priced range. They were very professional and we couldn't be more happy with the work they did. I would recommend D & g Electric & Appliance to anyone who is in the market shopping for a good and reliable repairman.

From the owner: We are a local family owned company with over 35 years in the electrical and appliance business…read more Satisfaction Guaranteed.

We thought awhile before posting this review but feel that it's important for people to know what…read morethey're getting into. We own a five-year-old LG refrigerator that is making a noise like a playing card in a bike spoke. The repair person, Kevin, immediately began telling us upon his arrival that our $4,300 refrigerator was 'nothing but junk.' He heard the sound, although it was quieter that day, and I also played two recordings of the sound for him. HE STATED A FEW TIMES that he had no idea what the problem would be. First red flag. He then told us that he DOESN'T WORK WITH REFRIGERANT and that he is not licensed to do so, in the event that the problem was refrigerant related. That was the next big red flag. He pulled out the frig and took off the top panel to listen further. He put a magnet in a couple places to turn off the interior lights to listen again. Then he began to scroll on his tablet TO LOOK UP ARTICLES ONLINE for what the problem might be. That was another red flag. He put the back panel back on, scrolled further, and then took the back panel back off and reset the refrigerator digitally. He replaced the back panel again and then told us to listen to see if the noise went away when we opened the freezer drawer. He wasn't in our home more than 15 minutes, had no idea what the problem was, and left us with the advice to just keep listening for the noise and TO CONSIDER BUYING ANOTHER REFRIGERATOR. He did no actual diagnostic work, didn't remove the lower back panel to get inside and listen closer, and had no advice for how to constructively proceed to reach a solution. HE THEN CHARGED US $97.50 FOR THE VISIT, a visit with no real expertise demonstrated on his part. To add to the problem, he scratched the handle of our black stainless-steel refrigerator, a scratch that is very visible. In full disclosure, we did not contact the company about the scratch because we know they will do nothing to compensate for it. We felt that he decided at the beginning when he saw our refrigerator was a high-end LG that he wasn't going to get involved with it. He should have just excused himself at that point and not charged us for the visit. Our advice would be to pass this company by, and if you decide to call them, ask for your repair person NOT to be Kevin.

Just had some work done by Appliance Service Of Lexington Inc at one of my rental units…read more The worker, Kevin Glass, was extremely unprofessional. Kevin completed the job and left without communicating with me about what he had done. Would not recommend working with him.

I requested service on my new dishwasher because the dishes stayed wet even on 'heat dry'. As it…read moreturned out, it was operator error, not a problem with the machine. Aaron, my repairman, taught me several things. He told me that using a rinse agent is not optional with any dishwasher made in the USA today. The rinse agents help the drying process. Also, my dishwasher requires a pre-wash agent. I was woefully behind in technical knowledge. Kudos to Aaron for imparting his kind and helpful knowledge. This was a free warranty visit.

We had to use them for warranty work on our refrigerator. We had an 8am-12 time slot, they showed…read moreup after 3:00. We had to schedule a second appointment again between 8-12. They called at 11:30 to tell me they didn't not have all the parts. He said they didn't not have the filters and he would have to pick them up at Lowes when he was finished for the day. If the parts are available at Lowes he should have been able to pick them up on his way to the house. I would avoid this company if at all possible.