Typically, the DMV experience is universally accepted as soul-crushing. I've never even written a…read morenegative review for the many years I've had taken off my life by time spent in this state-sponsored purgatory because what would be the point? Everyone already knows. We've moved quite a bit, so I've had DMV encounters in multiple states. After we arrived in Wisconsin a few weeks ago, I looked up info online to see what I needed to do with trepidation. Surprisingly, it was simple to apply online and schedule an appointment. On the day of my appointment, I arrived at this location a few minutes early. I brought the paperwork that had been listed online. I was checked in very promptly. I waited with a pretty sparse crowd for no more than 10 minutes before I was called to a counter. The lady at the counter was very kind and helpful. (Another lady at the counter next to mine answered the phone a few times while I was there, and she legitimately had the nicest phone voice I've ever heard at a DMV--so nice it really stuck out to me.) I got my license taken care of and my car registered in about 15 minutes. The efficiency and kindness at this location was very unexpected but greatly appreciated. I have no plans to go back to the DMV anytime soon, but when it's necessary, I won't be as pessimistic about it. 5/5 stars relative to other DMVs in other states.

As you walk into the this DMV, the faint smell of marijuana greets you. Loud cell phone…read moreconversation, the clicks of rubber stamps, the whine of printers, and the crying of unattended children create a cacophony of sound. The greeting line went relatively quickly for a government office, even though there was only one person working. Once I was checked in and got my number, I only spent a few minutes talking to the man in a pimp suit next to me before my number was called. The attendant was friendly and efficient. If you can look past the bullet holes in the car next to you, and get over the environment inside, it is a pretty painless experience at 10am on a weekday.

Hay una señora que da la prueba de manejo que es senofovica si ve que eres latino no te pasa la…read moreprueba de manejo hagas lo que hagas siempre te ve cosas malas

The staff was very friendly and polite. The building is clean. Even though there can be long lines,…read morethey are very efficient and move things along quickly!

Very easy process. Stop information and they give you everything you need. Complete the forms, wait…read morefor your number to be called, and the counter staff assists you. Total process took less than 15 minutes to get my license renewed. The staff was friendly and gave you a warm welcome. The things I can do online are super easy also. Great job Wisconsin DMV. Your staff demonstrates Wisconsin character and ideals.

Recently came here for a renewal and Real ID (must get one by May 2025 people) and it was easy and…read morepainless! Lots of people like me there at opening bell (8:30am) and good luck to that kid taking his driver's test for the first time! I hope he passed. Be ready with your documents before you get here and be ready to have your picture taken right away if it's needed at all. You can smile, too. My number was called even before I could fill out a form I just received! This place is really on top of it, and employees are fairly nice for DMVs. 3.5 stars, a-okay!

Stopped in on a rainy Thursday morning and about 30 minutes later my task was complete!…read more There's one central in-take person that fields your needs before putting you in the waiting queue with any paperwork to fill out. The location was clean and had plenty of parking. Staff was friendly and answered my questions.

I went into this branch of DMV here in West Bend trying to correct a mess. My experiences during my…read morevisit were extremely professional and went smooth and quick. What appeared to be a reason for panic on my end, was absolutely no problem at all for the staff that works here. Everything was corrected quickly and now I can move forward. Very professional service. Extremely knowledgeable staff. I'm very happy and impressed..

Super easy to schedule my emissions test. Service was fast and I was able to renew my plates right…read morethen and there.

I stopped in for an emissions test and they got me in and out right away . I was able to also get…read moresticker for my plate there.Great place to do business with. I would recommend this place to others. C COX

I realized I needed an emission test before I could renew my vehicle registration…read more The place I had gone to the past was no longer doing them them. I looked for one that was near by & open. Brookfield Auto worked great. They took me in right away & then done! It's a small shop yet I will look into them next time I have a car issue

had my car for 4 days. no calls from them. had to call for estimate. did it on the phone while…read moretalking to me. they said it would be done the next day. no call at all. went there the next day( now day4 ) never had my number. then told me I was lie ing to him about my phone number And that I should of checked when I dropped it off that they had the rite number. At the end he stated if I wanted the parts I could look in gar bags for them.

Always helpful and welcoming. Staff is well trained. They take the time to get to know their…read morecustomers.

No lines n packages put promptly into mail. Friendly and helpful clerks. Parking is a problem…read moreexcept for disabled.

This location is in a bit of a strip mall across from American on Brown Deer that allows for a lot…read moreof parking spaces. The place is always hustling and bustling so expect to wait in line for 10 minutes or so. This location is much larger than the Thiensville post office, which i usually go to, yet it seems like the staff isn't as friendly as that location. It's a post office, not much more to say here.

Pretty great people who care about their job. Easy in and out. Just watch out for traffic in the…read moreparking lot that may or may not care if they hit your car.