I freaking love her great customer service and made the whole experience comfortable and fun…read more Highly recommended. Wish all my calls were this easy

I've been a customer of Tyna Carter for many, many years. Over the years staff has changed but the…read morecustomer care remains the same. Yesterday, I met with Quwan'ya Howze. When I went into the office, I was kind of upset. Quwan'ya spoke to me very softly and made me laugh (no makes me laugh when I'm upset). He was attentive to my needs and request. He made sure to provide me with the best option available. Thanks to Tyna Carter, Quwan'ya Howze, and team.

Simply the BEST! Having good insurance is important, but having an agent who is rooted in the…read morecommunity and committed to her job is priceless. We have enjoyed the peace of mind found in having State Farm Insurance for nearly 30 years. With Karla Boles and her team handling our policies, insurance is the least of our worries. We always know our coverages are adequate and help is just a phone call away.

I would give 0 stars if I could! I cannot believe she is over an insurance office, let alone an…read moreagent!!!! That is why we switched to Progressive!!!!

Crystal Crawford prepared & filed my taxes. The price was quite reasonable--I've paid a LOT more at…read moreother places. I've used them for the past 3 years and have had no issues at all.

Been using J and J for twenty years or more. They are terrific. Complicated returns? No problem…read more Timely, knowledgeable, very reasonable, and very, very nice..

I left a message at the office when it was closed. As soon as the staff returned from lunch, I…read morereceived an immediate call back. I only had auto insurance, but with adding renters insurance not only did I earn a multiple policy discount, but was quoted better coverage for 1/3 less than what the apt complex was offering through them. Michelle assisted me and looked at different limits to see what the premium difference would be. I was able to buy much better coverage through SF for a minuscule increase and still come out way ahead. Whenever I contact Mandi's office, I receive consistent excellent service.

Mandi Fortner and her staff exemplifies what customer service SHOULD look like. Especially in an…read moresuch an already stressful time. They took immediate action and took care of everything! I literally can't say one negative remark. From the time Misty ( Sweetest and most professional ever) answers your call, you can expect prompt and courteous service! ** Absolutely recommend Mandi and her staff for all of your insurance needs!

Breck met with us and prepared charts and a presentation that was suited to our needs. He explained…read morethings about insurance that I never knew. I felt taken care of and confident in my decision to choose this agency. Breck didn't make us feel like we were being pressured, and it didn't feel like a sales pitch. If you're looking for honest and thorough insurance agents, go here. You won't be disappointed!

I would NOT recommend this insurance company to anyone, they give you the run around like nobody…read moreelse! When you're in an accident they don't go after the other person it's you they blame, you speak with someone and the next time you call they're all of a sudden in a meeting. I called and asked to speak to Breck himself to let him know of some problems that I was having and either they never got the message to him or he thought I was not important enough to speak to. I had a claim where someone hit and ran my car and it was suggested I open and close a claim- 5 time, all the while they tried to blame it on me and each time my payments went up because they were open claims as well as months later I was dropped by them, although I paid my bill on time they fired me as a customer due to me opening up more than 2 claims a year in which I was instructed to do so by the Breck Honea office. This office is a Disgrace! Don't depend on them for anything!

I had a wonderful experience with Brittany Henley. She was courteous, kind, knowledgeable and very…read morehelpful. Thank you, Brittany, I really appreciate your help. F. Ashley

First, I must commend ASE for opening an office in Prattville. It's much more convenient than…read moredriving to the Millbrook location. With that being said, I must express my thoughts regarding the office personnel at this. Christian, Molly, Rachel and Veronica are absolutely AWESOME...they are professional, courteous and always wiling to assist. I noticed on high volumes days when they are shorthanded dues to someone being at lunch or out of the office, their attitudes are still, customers FIRST. They continue to stay on point addressing the customers concerns and do this without complaining. Just recently, Jeanette began working at this location on occasions, and I must say, she is a perfect fit and complement the other employees possessing the same attributes. The only downfall at this location in my opinion are the kiosk machines, which seem to be inoperable more often than not. This creates a problem, especially on high volumes days when customers are attempting to utilize the kiosks and they are not working. As a result, office personnel have to stop and address those customers concerns, thus creating a further backlog. Customers then become irate, impatience and start complaining or just leave. I understand the objective of utilizing the kiosks are to make things more efficient, which is great when they are working properly. But when they are not, they are nothing more than a useless piece of machinery. Now it appears customers are being forced to use the kiosks when your organization have not figured out how to keep them in operation. As for me, I rather interact with people opposed to machines. The aforementioned personnel are certainly an asset to your organization and should be commended for their commitment to customer service. I say to them, keep up the good work!!! It is certainly being noticed and very much appreciated.

If you are thinking of buying a new home then you owe it to yourself to call Matt Manning and the…read moreteam at REF. My wife and I recently decided to purchase a home in the Montgomery area and were referred to Matt by a family friend. I was hesitant at first, having had a bad experience in the past with another company. However, all of my fears were put to rest after the first phone call with Matt. From that point forward Matt and the team at REF went out of their way to make the entire process as stress-free as possible. I will be referring anyone that mentions a desire to purchase a home to Matt and REF. You will not regret making the same call to them.

I received impeccable service from Matt Manning of Real Estate Funding. In my many years of…read moreinteractions with companies and personnel in the realm of mortgages, refinancing, or in any professional capacity, I have never experienced Matt's level of attention and concern for his job and the well-being of his client. Matt took great care to follow thru to ensure all the documents were received and thoroughly explained everything. I look back on the experience with extreme gratitude and amazement at his professionalism and knowledge. My heart will forever be touched by the care that he shows the client and his efforts to provide the best of service for his company. It is in large part due to the efforts of Matt Manning and Real Estate Funding that I am now enjoying my beautiful new home. Godspeed to you Matt and to your amazing team. You all are indeed the best.

Liz Talbot is amazing. Starke has always taken care of my family and we will stay with them for our…read moreauto and home insurance.

Starke Insurance Agency does a great job meeting my insurance needs. The pricing is competitive and…read morethe service is great!