Essex Meadows stands out as a community that truly values both its residents and staff. The campus…read moreis beautiful, well maintained, and thoughtfully designed, but what really makes it special is the culture. There is a genuine sense of warmth, engagement, and respect throughout the community. I would highly recommend Essex Meadows as a wonderful place to live!

My mom stayed in the Nursing Home part of Essex Meadows for about two months in late 2024. As a…read moreRegistered Nurse, I am quite particular when it comes to healthcare and I was very pleased with the care she received. The nursing care, physical therapy, social work, recreational therapy as well as nutrition staff went above and beyond! They made us both feel at home which was phenomenal because we were far away from home. Many thanks!!!

Horrible company. Stay far far far away. And if for some…read morereason you do hire them, be sure to have cameras that record everything on your loved ones. Thankfully, we did, and we caught them in so many lies. We also found out that the aide they had taking care of our family member has pending elder abuse chargers. One of the owners of the company (the one we dealt with) knew this as it is her family member. Even the hospital that set them up as a home care agency is cutting ties and will no longer even work with them. Again, stay far far far away!

From the owner: Wilou Homecare Services delivers compassionate, non-medical home care to seniors and individuals…read moreliving with disabilities, injuries, mobility challenges, or chronic illnesses. Our highly trained and dedicated caregivers provide personalized in-home support, helping clients maintain their independence, safety, and comfort. Whether you need assistance with daily living, companionship, or recovery support, Wilou Homecare is here to serve with professionalism and heart. We are committed to enhancing quality of life, one home at a time.

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

I had the best assistant. Her name is Jesus. She took wonderful care of me. The hallway floors…read more were shining. This place is clean. I had a physical therapist, Joyce. She had me walking on my own. I am very grateful for Joyce. The food was subpar. When it was time for me to leave, I cried and hugged Jesus, who took such vert goid care OF ME. I WAS blessed to have such nice people who took care of me. Marie always stopped in to chat with me. Alice was a caring nurse. I home I got her name right. She was on the night shift . Just good things to say about the unit I was on.

Fantastic program for my elderly parent. My mom has Alzheimer's, recently had a stroke, and has…read moremany other medical needs. She started recently attending this program almost 2 months ago after leaving rehab. She attends 5 days a week and will always share stories with me every day of what she's done and what she enjoyed. It brings me great comfort to know that she is in a safe, caring, supportive, & engaging environment when I'm at work. I am always communicating with the staff about her schedule, because of appointments or if something is going on with my mom. All the staff are really pleasant and helpful in so many ways. She is starting to make friends which is great for the social butterfly that she is. I did look at other social model day programs and there is nothing else that came close to a quality that the town of Huntington adult daycare program provides. The hours of operation are also amazing. As many places do not start until at least 9 AM. However, with my work schedule that is not doable so I'm very appreciative that they start at 8 AM and they end by 4pm. I am really happy that she is in such a great environment and gets to do things that she may not be able to do otherwise. I'm looking forward to her celebrating her 90th birthday with her new friends.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

Wasted 2 months of my time without any work only to interview on a case that was unreasonable and…read morenot a case that should be given to anyone.waste of time no communication. Avoid !!!

Hiring AMP Homecare solutions was the best decision my family took for the care of my grandfather…read morefor 1 year prior to his death. The CEO Isaac was very patient with our family in the coordination of my grandfather's care all throughout. He has an excellent team of caregivers who go above and beyond to ensure quality and safe supervision of your loved one. He provided very affordable rates along with additional services such as personal assistance. He was truly always available to answer questions, pleasant to work with, respectful and receptive to feedback. He even went as far as reaching out to our family to check on my grandfathers health progress each week. This company is truly passionate about what they do and if it was not for them, we doubt our grandfather would have made it this long. I would recommend AMP Homeware Solutions to anyone seeking a company who invests in their clients and values collaboration from their families.