The restaurant is a class act no waiting the waiter worked very hard to see that all our needs we…read moremet our food presentation was outstanding food arrived hot and fast very generous portions I had ribs and my wife had the hangover burger no room to be able to try dessert

Needs microwaves in rooms . Shower was broken…read more I cant use a tub i am in a wheelchair . I thought best western was bad .

piss poor ran establishment. Most Sundays only one worker there working the booth and the floor…read more One person can't do it all.

Great food and customer service. I had a job in this area and I use to come here often for about…read moretwo months. It was always a hit and never a miss!

#TheRollingRomantics are here today at Harrah's Louisiana Downs and meet the two nicest staff…read moreworker: Ms Keysha Slot Hostess and Mr Alex Head of Security. The reason we would like to recognize these two Staff because it is not often you find pleasant worker that are willing to help you with a problem and do it with a smile. We are here from California but my Mama Bruce lives in Texarkana, TX and I wanted her to come visit us while we are in Shreveport, LA / Bossier City and they help me give her directions to be able to come visit US. Without any hesitation the both assisted Us and now I'm going to play and wait patiently for Mom to get here. Hopefully we will igm have a good meal here at Fuddruckers and win a little change. Now this is Great Customer Service with a smile..Keep up the good work.. Now I must not forget about Ms Shannon (Beautiful Smile, great personality) when I came in she greeted me with GOOD MORNING; so many don't even acknowledge U. LoVe it Harrah's Okay they have Two of the Best Bartenders and Raven and Jeremy very prompt and listens well. Okay Mom has arrived and a very Handsome Young Man ( great personality) Mr Gerald (Executive Host) held our machines until I went to the parking lot to meet Mama Mary Bruce. Angela Johnson ( Slot Attendant ) watched and waited for Mama Bruce to return from getting a Players Card and I most say the STAFF MEMBERS I NAMED AT HARRAH'S are TOP NOTCH CUSTOMER SERVICE...

Cocktail waitresses are horrible. They must not like a $5.00 tip for one beer? They never ask me…read moredo I want anything. I have to flagged them down. I was just there yesterday for 1 hour and both waitresses looked and walked past me twice and never said a word. They are very rude. Should I call the manager down in order to get my complimentary drink? They both look like they are mad at everyone. i actually think its because I look better than them because obviously they do not want to make money and help the casino out. Customer service is horrible there.

Second time we have stayed here. There is covered parking…read morein a garage across the street. Try to park on the 3rd floor, there is a Sky bridge that you can walk across to the hotel. Bathroom is large. Comes with a closed door for the toilet and an extra mirror with vanity and extra 1x mirror for your face. Great for plucking, makeup, all the things. Our water in the tub didn't drain well at all. We were in room 1810. Evening staff for checkout was very nice. Checked in late and were hungry. Java's Deli and Smokehouse were open late. We got it to go and went back upstairs. Great burgers at Smokehouse. My baby enjoyed his pizza from the deli. TV wasn't working well with the remote, but we figured it out and made it work. Bed was comfortable. Carpet could use a good cleaning. Checkout was easy though the morning crew was very dry and not friendly. Overall, was decent for what we needed.

Stayed a couple nights at Sam's Town Hotel & Casino and had a really solid experience…read more The room was clean, comfortable, and had everything I needed. Nothing over the top, but well maintained and easy to relax in after being out all day. The property itself felt lively but not overwhelming. Parking was easy and getting around was simple, which made the whole stay smooth. Location is convenient if you're in the Shreveport area. Staff was friendly and helpful the whole time, from check in to check out. Overall, it felt like a good value for what you get. I'd definitely stay here again.

My wife and I stayed at Margaritaville Bossier City on April 26-28 2026. The rooms were well kept,…read morethe staff was great and we enjoyed the casino area. Will definetly be back.

I have been here before a few years back and there was a Jimmy Buffet signed guitar up front and a…read moredifferent vibe than it has now. The casino was clean, the service there was good and we had no issues with our room other than waiting in line to get a room key for about 20 minutes. (View from checkin in photos). I was sad that the area nearby with all the shopping was very sparse, lots of the shops that were there before were closed so we ate nearby at Saltgrass. Not sure when we will be back to Shreveport based on this trip unless they make some changes to the area nearby as well as checkin process.

Yikes... scary alert!…read more A bit run down... a bit not such a great clientele... a bit of a seedy area... not sure I'd want my wife stopping here at night! The prices for gas are high, the shelves in the store are just about shopped over... and just about every customer is buying several 30 packs of beer... the Nat Lite or Bud Lite... you know the really good stuff... NOT! Oh... and I don't recommend the bathrooms either. I've lived in some seriously rough areas before... this is not that bad... but like I said if it was my wife and kids buy themselves I don't think I'd want them stopping here. We got our gas and moved on.

This is very much a stop-along-the-way kind of place. It's in the middle of nowhere and basically…read moreamounts to a gas station with a large convenience store. They have a cabin in the woods atmosphere, but it's negated by the stink of cigarettes from the on site casino.

I stopped here on a day trip to Arkansas. They were so sweet and helpful! I bought tasty breakfast…read morefood and coffee & multiple people asked about my trip and were quite nice. I noticed a small casino and have a plan to come back next time to stay and gamble & have drinks.

Rv sites are BEAUTIFUL! Big, spaced out, level spots with fire and BBQ pits at your site. Literally…read moremy favorite RV Park in all of Louisiana.