Such a bummer to have a great doctor with such an awful staff. They act like you are bothering them…read morewhen trying to follow up on simple things like getting prescriptions or results. If you can't actually get the things you need and were promised after an appt then a good doctor is useless. Also they should not be having multiple people in waiting rooms during a pandemic without upgraded air filtration and N95 masks required. Very unsafe. They even mass emailed everyone recently that they had to close after a COVID outbreak at their location. I hope this doctor gets a better staff because she is going to keep losing patients otherwise.

I have been a patient at Dr. Cadoo's office for a little over two years. My first appointment with…read moreDr. Kadoo was excellent, and I had the opportunity to see her once more after that. Both visits were positive. She was thorough, attentive, courteous, and took the time to answer my questions. Her bedside manner is exceptional, and I always felt heard and respected during our interactions I also want to recognize the medical assistants and nurses who greet patients and take vitals. They have always been kind, welcoming, and professional, and they consistently help create a positive experience when arriving for an appointment. When I first became a patient, I saw a nurse practitioner who was equally thorough and took the time to address my concerns. Unfortunately, she is no longer with the practice. Since then, there seems to have been a revolving door of nurse practitioners, and the consistency in care has noticeably declined. Several appointments have felt rushed, and some of the concerns I initially raised were never revisited or followed up on. As a patient, it's difficult to build trust and continuity of care when the provider changes so frequently. My most recent appointment with Nurse Practitioner Patel was especially disappointing. The interaction felt very uncomfortable because communication was extremely limited. She appeared knowledgeable, but I had to continually ask questions to get even basic information. Instead of feeling guided through my treatment plan, I felt like I was pulling information out of her throughout the visit. When the appointment ended, I was still unsure about several important details: how exactly to use my prescription, how long I should use it, what to expect from the medication, what to do if it didn't work, whether there were any potential side effects I should watch for, and what the plan would be moving forward if my condition didn't improve. I left the appointment feeling confused rather than reassured. These are questions that I believe should be addressed proactively during a patient visit, not only if the patient knows to ask. I continue to have confidence in Dr. Cadoo and truly appreciate the care I have received directly from her. My concerns are not with Dr. Cadoo herself, but with the inconsistency in care resulting from the frequent turnover of nurse practitioners and the lack of thorough communication during some of those visits. I hope the practice can improve continuity of care and ensure that every provider takes the time to educate patients, answer questions thoroughly, and make patients feel informed and supported.

Thank you for all your help. I would recommend the Center of Revitalizing Psychiatry.read more

Appointments are flexible, can be done over the phone or video, and they are always consistent!read more

Horrible experience. I switched my primary care doctor to this office using my insurance. When I…read morecalled ahead, they instructed me to make the change before my appointment, which I did--and my insurance confirmed it was updated. When I arrived, they took all my information and let me sit in the waiting room for over an hour before telling me that my PCP was not updated in their system. Even after the front desk staff informed the doctor that I had a reference number proving the change, they still refused to see me. There are plenty of other doctors in this area who are far more professional and organized. I strongly recommend avoiding this office.

He is wonderful, thoughtful, and incredibly sincere. He takes the time to speak in a way that is…read moresimple to understand. Every time you bring up a topic, the conversation feels natural and really effortless. Everyone was great, polite, and understanding. Five stars just don't seem to be enough. Even for walk-ins, there is usually never a long wait. Very impressive. I sincerely appreciate them, and this why we call it a hidden gem of Clifton.