I just completed my 36 session course. I feel very good. I will not miss going in every day for the 20 minute treatment, however, I will miss the wonderful staff. I really enjoyed getting to know them. I feel their warmth, sense of humor and support were very therapeutic and added to my successful treatment. I recommend the Webster Street office for depression treatment. I will miss seeing everyone. read more

I've been coming to mindful health solutions for IV ketamine treatments for 3 years and have never had a bad experience until today. It was my first time seeing Dr Alison McInnes and she was absolutely horrible! She asked me how I was feeling lately and I responded that I'm great. She said it was bs and not to sugar coat it and really say what's going on. I responded that I was great and she proceeded to tell me I was not being real. I had to explain to her that I signed a very lucrative employment contract and everything was great. She was so condescending it was repulsive. I should be taken seriously when I tell a doctor how I'm feeling that it's the truth. She was completely gaslighting me trying to get me to go the route she wanted which was negative!! I thought Psychiatrists were supposed to listen to their patients to track their mood???? It was such a negative way to start my ketamine treatment. It was also weird that the nurse came in while I was still high and unhooked everything and then I sat in the room for 45 minutes all by myself and the doctor didn't even come check on me to make sure my ketamine treatment was ok. I'm not sure what's going on with this place but after my feeling today it feels like it's going downhill with the lack of care. I will be complaining about my experience today to my Psychiatrist at Kaiser and their department head!! read more

This is crazy that a year later I a still having these same issues. Why would the receptionist put me on hold for 24 minutes to then come back on and say sorry can I just call you back and I never heard from them again. I really do not understand the receptionist at this place. every single time its such a hard experience. I just need help and not have to feel extra stressed out by this process to even get help. Ridiculous! read more

Communication is non-existent. The admin person, Montana, does not follow up. I requested her to re-submit my pre-authorization because it will expire before my first appt. 12 days later, no response. During this time, I called a number that wasn't the actual clinic, but a call center. I asked them to handle this and to call or message me once they resubmit the pre-authorization. Several days later, nothing. Again called and patched through to a call center, which gave me another # to call. Sheer incompetence!!!! Update: This fool at the call center gave me a different number to the same call center. read more

The staff at Mindfulness Health Solutions are wonderful. I was transferred here from Kaiser and I am so glad. The experience is peaceful, powerful, and positive. I would highly recommend them. read more

This place is amazing. They are busy, and sometimes they ask to reschedule, but it's growing pains, and often times, it's because they're trying to fit in the maximum number of patients. If you have TRD, consider the treatment options here. This nurses and doctors here are all great, and very professional and compassionate. Literally a lifesaver. read more

My experience with MHS was very positive--from the intake process and staff, to the psychiatric assessment & follow-ups with Dr. Minzenberg, to the techs who administered TMS in the office. Having lived with major depressive disorder for decades, I was referred by a friend whose own recent depression had been significantly improved at MHS in Sacramento. I found everyone to be professional, capable and caring. While I did not see immediate improvement via TMS, I was advised not to lose hope as changes could actually occur late in the process or even after treatment had ended. Which proved to be the case with me, despite my skepticism. And it's comforting to know that should I regress or have setbacks, other or extended therapies will be available to me. The couple of scheduling glitches over 8 weeks of almost daily visits were resolved calmly and quickly and were mostly due to my own misunderstanding, While I didn't seek or receive therapeutic counseling or Esketamine treatment at MHS, I recommend them without hesitation for TMS intervention. read more

DO NOT RECOMMEND! They will stick you with bills for things that you never received and the billing department and receptionists will bounce you back and forth pretending not to know what is going on with your bill & you'll be stuck with a $650 bill for services you didn't receive. read more

Mindful Health Solutions - Proof of me Ubering from TMS to the Bart - Counseling & Mental Health Near Me - Oakland, California

Had my official first treatment today and it went great! Ever since my first consultation, the staff and doctors have been so helpful and kind. I've had the pleasure of having Iris as my medical tech and she is AMAZING! Made me feel so safe and comfortable. I really enjoyed her positive vibe and energy! Looking forward to this journey! read more

Mindful Health Solutions - Counseling & Mental Health Near Me - Oakland, California

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I would not recommend using Mindful Health Solutions to anybody. I was consistantly shocked by how bad their admin teams were, how complicated it was to get my medication sent to the pharmacy, and the lack of notice about anything going on with my appointments, prescriptions, or provider. At some point during my ~2yr using MHS as a provider, they changed their policy or something so now they required me to manually reach out to get my presciptions refilled every single time... monthly. This despite being actively treated for a mental health condition that makes keeping track of this definitionally difficult. On top of this, I was occasionally assured my presciption had been sent when the pharmacy hadn't received anything from MHS. At one point I reached out to refill my medication and was asked "what medication". I have only ever been prescribed one medication with the same dose for now multiple years by this provider. And besides, they are the ones with my medical records and extensive chat history that primarily consists of me asking them monthly for this medication to be refilled. I had to reach out back in Feb after seeing that my appointment had been cancelled without any notice. I was told I would be contacted to set up another appointment. I was never contacted. Luckily, this time they sent enough medication to cover the time between then and now (I don't understand why they couldn't have been sending me this amount of medication the entire time). Now I'm getting down to my last doses and I reach out to see if I could get an appointment or a refill. This is when I am told that my provider is leaving the company. My doctor I have been seeing for ~2yrs is leaving and I had to find out by trying to schedule an appointment with them to receive more of the medication that I need. Nobody from MHS contacted me at any point to let me know this was happening or to set me up with a new provider. Nobody contacted me to tell me anything. And nobody contacted me to set up any appointments after my previous appointment was cancelled without notice. The mental healthcare system in the US is an unconscionable mess but Mindful Health Solutions took that as a challenge to make it worse. Please save your time and mental energy. read more

I've had a mediocre experience receiving treatment here for over the course of a year, and I attribute some of the lack of proper treatment due to Mindful Health Solutions losing my test results for 3+ months. I originally pursued psychiatric services here because my therapist recommended me to get tested for ADHD. I was with my initial psychiatrist for a few months but I feel like I lacked in-depth care, and she didn't seem to take it seriously to warn me about side effects and combinations of medication. I eventually had a panic attack after being on a combination of medications, and it wasn't until meeting with my second psychiatrist where he explained that people with anxiety are predisposed to having panic attacks.. he changed my treatment of medications, which I felt better about afterwards. I enjoyed the medication management and care that I received with my second psychiatrist, however he was unable to reach a conclusion for whether or not to diagnose me with ADHD. Part of it was due to MHS losing/misplacing (???) my records for a few months. The second reason is because I have comorbid symptoms with a few possible diagnoses. The third reason is because my psychiatrist left this practice. He said he couldn't provide me a recommendation for another provider in MHS because MHS didn't respond to his request to receive more information about providers. I guess it's not bad if you just need prescriptions and minimal support, but I question trusting MHS due to waiting to receive a diagnosis for over a year. read more

I waited 6 weeks for an appointment and they canceled my appointment a day before without any explanation other than "scheduling issues". If I had done the same thing, they would've charged me $175. And then they tell me the next available appointment would be in another 6 weeks at a much farther location, which does not provide the same types of therapy that I told them I was looking for in my intake call. This is just evidence of being completely disorganized and having poor and untimely communication between practitioners, admin, and patients. read more

If you suffer from a psychiatric condition such as clinical depression, and your insurance covers it, I strongly recommend Mindful Health Solutions for transcranial magnetic stimulation. Full disclosure: coincidentally, other aspects of my life improved substantially between when I started treatment, and concluded it, and it was supplanted by Wellbutrin. But having completed it, I feel better by leaps and bounds; even if the good things that have happened for me got yanked away, I'd be much more able to weather the setback. It's not a magic bullet, but it definitely helped. It doesn't even hurt, or anything: it just feels like the muscles under the coil are tensing up, for about 10 seconds at a time. The staff were professional, pleasant, and casually hyper-competent. If you happen to have Zoe handling your regular treatment, count yourself fortunate, as she is superlative at her job, and a delightful conversationalist. I enjoyed chatting with her while the coil was on my dome far more than anything on Netflix, which is also an option if you don't like talking. read more

I wanted to explore TMS as an option for ongoing depression and anxiety. 'Doctor' Alvin Lau was very unprofessional. Mind you this is a conversation about applying electro magnetic pulses to your brain and I felt like I was talking to a 14 year old stoner. This group is absolutely inept in almost every way from billing, to care provided, requests for medical records have gone unanswered and then when they are sent they are incomplete. They are unresponsive and over charged me, their system is buggy and doesn't work. Save your mental health and go elsewhere! read more

This clinic is a mess. They can't perform basic functions like manage prescriptions, follow-up appointments, timely communication. They are negligent and should not be trusted to provide mental health support. Do not recommend. read more

Full disclosure- bummer of an experience. Hadn't maxed deductible yet, so appointment cost $248 out of pocket at time of service. Ouch, but not their fault besides high cost of first appointment. Went through the appointment and was told by Dr. Wallace that I need a higher level of care than they provide. Talk about a hit to the ole self-esteem. I asked what they usually do here- "medication management." Did I miss something- was there a separation of psychiatry and psychology when I wasn't looking? And heck, should we at least explore adjusting dosages? Doc said the office will be in contact with referrals and noped out of sight. Few weeks later, get reminder that the follow-up is around the corner- I left a message to cancel and ask about those referrals, they called back and asked if I wanted to keep the appointment-no? I don't? But I wanna pursue the referrals? Stay tuned for what they refer me to after spilling my guts and leaving me in a heap in the waiting room. read more

I had an extremely positive experience with Mindful Health Solutions. Everyone at the practice is kind and professional. They explained the treatment in a way I could understand. Dr. Yakubi knew my history and asked all the right questions. My favorite technician was Alexis. I discovered I could watch TV during the treatment. So every day I came in and watched Seinfeld with Alexis while I got my prefrontal cortex straightened out. The treatment itself is strange at first but not painful at all. Kinda interesting, actually. And I feel 100% better. First time in my life I feel like my depression is gone. The whole world is different. I recommend TMS, and Mindful Health Solutions. read more

I come to the Oakland location almost everyday for TMS and receive psychiatric support from dr. Irby and Arjun. The care team is caring, considerate and friendly. My doctors listen and see me as a whole person and not just for my diagnosis. They genuinely want to know how I'm doing and always make sure to get a full picture before making decisions. The practitioners are great and make me feel comfortable at every appointment. I have had terrible experiences at other mental health facilities and have had only positive experiences here. I would recommend Mindful Health Solutions to anyone seeking mental health services. read more

I'd give this a higher score in the beginning of my experience, but not in the last few months or after it ended. Specifically, the last few months of being a patient, my medications were switched around so often, we couldn't keep track and some were stopped "cold turkey" which I later learned could have had very serious repercussions on my health. When my provider was contacted, he refused to return my call; when he did, he let me know this wasn't the type of place where I should be expecting to reach him in the same day, even while having serious medication reactions and confusion. He was condescending and rude to my mother, speaking to her in a sarcastic voice like she was a child, when we had a telehealth to get clarity on all the medications. This was unnecessary and very stressful for her as she watched me in crisis; I've n ver seen a provider treat anyone in this manner. After I moved on to another provider, I then learned there are problems with their billing which they won't clarify. They won't provide information, and their response to my request for billing details are unbelievably met with a call from collections (when I believe I'm owed money). I've even been charged for visits that didn't occur, such as $175 for a "visit" 5 weeks before I even started.... and with a provider on maternity leave that to this day I've never met... and the visit was never submitted to insurance. They refuse to provide any information but instead continue to stonewall. Terrible experience. read more

It's one of those reviews I would give zero stars if I could. I really wish I checked reviews here before I scheduled an appointment. 1. They are totally non-responsive and inattentive. I especially don't recommend Dr. Natasha Wallace in Oakland branch. Not only she was not helpful a bit, but also she didn't pick up my calls just to send my patient files to another facility that she, herself wanted me to get tested. 2. When you ask for information they are putting on hold and never get back. And I want to remind you that they are claiming to be specialists in mental health! 3. Doctor Wallace's attitude towards me almost hostile. She was almost trying to prove me wrong about what I was trying to consult her with. 4. Their record keeping is non-existent. Even though I filled out a disclosure form they sent me another one ‍ 5. There is no way of providing feedback except for writing a Yelp review.Your options are limited to leaving voicemails that no-one replies and waiting on hold. Don't waste your time and money on unprofessional people. I could see that the difference is like day and night when I finally gave up and switched to another provider. I would ask for my money back if I could. read more

I find that the office staff at Mindful Health Solutions in Oakland exceptional :-) they are Friendly, efficient, and easy to communicate with. They have provided me with thorough and accurate information about care processes. They made me feel at ease and welcome. The office is comfortable and accommodating with a nice view. read more

It took me a long time to decide to move forward with TMS treatments out of fear of not know what to expect or how extreme the treatments might feel. Right from the beginning the entire team that lead me through the process made it a pleasant journey. Brigid was a staunch advocate in sorting out my insurance coverage and making sure I had the least out of pocket expenditure as possible. Dr. Irby was execeptional in explaning the process and the outcomes I could anticipate. The daily level of care that Alexis, my technician showed, made me feel extremely comfortable and truly supported throughout the entire process. Most importantly I have had a drastic change in my depression and describe it as having seein my life in black and white and now seeing it in color. Special mention to Josh Habansky, my nurse practitioner who has lead me through this journey with a great deal of compassion and provided invaluabel information regarding medications, supplements, sleep and other ways to support and improve my mental health conditions. I'm so grateful. read more

I don't know why this place isn't a 5 star establishment. I had no bad experiences here with staff, scheduling or treatment. Receptionists were friendly, followed up on all paperwork, authorizations and visits and were good about getting me same-day appointments. Dr. Gillean was a great listener, thorough on check-ins to monitor my progress and told me exactly what to expect. As for the TMS treatment, I got my life back. After years of different prescriptions, therapies and hospitalizations, nothing worked to treat my dysthymia. TMS did. I'm fitter, happier and more productive than I've ever been in my adult life. Everything fell into place. I couldn't be happier with my experience here. read more

What a godsend this place has become. Literally feel like I got my sister back. 2.5 weeks into her 8 week treatment plan, she seems to be peeking up and the symptom improvement that she endorses is rather incredible. Clean office with an attentive staff. MRi looking devices are state of the art and don't give her claustrophobia. Reception was nice and helped with the mountain of paperwork and prior authorizations required. My sister felt comfortable in their work space and didn't feel like she was getting second rate care. Dr. Hessenthaler was in charge of my sister's TMS and has been an integral part of this whole process. No complaints at all at this time, especially given the results. Couldn't be more satisfied. She even stated that the color of her world is brighter and more intense. read more

TMS Health Solutions made unauthorized charges to my credit card. I am willing to bet that there is some clause in small writing that indicates they have the right to do this. But, I was entirely unaware of the practice AND when I owed them in the past they called me to discuss the matter. Not this time! Other issues include charging me for appointments that their errant scheduling system said I missed along with myriad other customer service complaints. This unauthorized charge has just about undone all the good work the treatment accomplished. I simply cannot believe this degree of unprofessionalism. #Despondent read more

IMPOSSIBLE TO CONTACT YOUR DOCTOR I am having severe side effects from a medication prescribed, I have called multiple times over 4 days and been unable to reach anyone. they also do not respond to their online portal messages. DO NOT GO HERE read more

We should have known. When my husband started his search for a new psychiatrist we called the TMS office in Oakland. We sat on hold in their phone tree for around 20 minutes, until it forced us into voicemail. In the meantime he went ahead and filled out their online inquiry form, so about a week later he got a call from them to schedule an appointment. He saw Dr. Wahidi and liked him well enough, but when it came down to it, both Dr. Wahidi and more so the TMS office staff failed him entirely. I personally attended an appointment with my husband and Dr. Wahidi in which 2 major items were discussed. First, that my husband was almost out of one of the new medications. Dr. Wahidi said that he'd try to get a coupon for us and put in a prescription. I came to find out later that prescription never got submitted. Second was that it was time to escalate treatment to the actual TMS procedure. We were told that by the end of the week we'd hear from the scheduling department and they'd try to get him started the following week. That didn't happen either. Just shy of 2 weeks after this appointment my husband was having a very bad day. It happened to be a day the office was closed, but their recording gave a number for an 'on call' doctor. I left a message and never heard back. Later that day we decided things were bad enough to go to the ER and my husband was subsequently admitted into an inpatient facility. The following business day the office called my husband's phone, which I had due to his hospitalization. To my chagrin, it wasn't a doctor following up on my urgent message, it was the scheduler finally trying to get the TMS setup. I of course gave this person a piece of my mind and told them that I didn't know what was going to happen since he was currently in the hospital. She was very nice and sympathetic, stating that they'd received complaints about the on call phone situation before and were working on solutions. We scheduled a tentative appointment for him the following week. A couple of days before that tentative appointment I got a call from another person in the office asking if my husband had been discharged and would be able to attend the tentative appointment. I explained that he was still in the hospital and we'd have to reschedule. Unfortunately, but not unsurprisingly at this point, the person calling was not familiar with the scheduling system, so was unable to actually reschedule the appointment. She said she'd call back when she had some possible days/times. Within the next few days, my husband was released from the inpatient facility and had established care with a new psychiatrist, which he had developed a rapport as a result of his hospitalization. My husband called to cancel his next regular appointment with Dr. Wahidi accordingly. A day or so later and almost 2 weeks after I had gotten the call about rescheduling TMS I received a message asking if he would be able to make an appointment that had be tentatively scheduled. That was the first I'd heard about a specific date. No one had ever called back asking if that date might work and now they were calling to see if he was out of the hospital and if he would be able to keep an appointment neither of us made. Needless to say I emailed a response asking them to cancel that and any other appointments they might have slipped onto the schedule without our knowledge. I'm really at a loss as to how an organization that is supposedly dedicated to helping people with mental illness can continue to operate with such poor communication. read more

I receive psychiatric support from Dr. Natasha Wallace. She is thoughtful, caring, and friendly. After many years of counseling with other therapist, I was able to tell her something I'd never told anyone before and hadn't considered a big deal. Apparently, it was a huge deal, and she set me on the path to truly getting better. After a year of working with her on anxiety and Complex PTSD issues, she suggested TMS for my decades longstanding depression. I attended treatment at the Oakland clinic where the staff (especially Alexis) were wonderful. After TMS, my bouts of depression got shorter and less intense. My experience has been exceptional and I fully recommend Mindful Health Solutions. read more

If you are looking for legitimate psych care stay away from here. I went through a hefty intake process where detailed what I needed. They referred me to an Psych MD. I specifically asked if this person was capable of providing the care I need. I was told "oh yes." Fast forward two weeks. One of their Psych NPs (not MDs and bottom of the barrel), shows up to my appt 11 minutes late only to spend maybe 5 mins on the phone with me to tell me that she doesn't take care of any of the issues I'm there for. I had no appt actually. She did nothing for me but tell me that and "refer me to therapy." Umm that's what I said in the first place. She charges me $205...FOR NOTHING. I have called multiple times every day and get the run around. Put on hold for long waits only to be told "the manager is still in a meeting." Really? No one calls back. They told me I couldn't cancel my account without manager approval which is a violation of Patient Rights in CA. read more

Dr. Wallace is a good psychiatrist, but their business practices don't feel ethical. My husband has been going to TMS Health Solutions for a couple of years now, and they recently charged us $175 for a "no show" appointment that was *never* made (he never set the appointment, never confirmed it, etc.). When we called to ask them to withdraw the fee, they told us that they believe he had made the appointment in person (we both *clearly* remember that not happening on our last visit) and because their records say that, there's nothing that they can do. My husband is disabled and has a hard time finding employment, so setting us back $200 because of sloppy recordkeeping feels pretty messed up. Would not recommend. read more

Please seek care elsewhere. Also would give 0 stars if possible. My interaction with them started when the rescheduled my intake two times within 24 hours of the appointments because they had not yet completed their own paperwork. Dr. Wallace was rude and seemed hostile in my first and only appointment. When I asked to change doctors, she apparently retaliated- she discharged me without notifying me, did not provide referral information, and has not yet provided written communication (as I have asked on 3 occasions) after 2 months. The office is incredibly slow to respond, disorganized and, given that it's a medical practice, thus puts patients in danger. I will most likely be filing an AMA complaint since I have also not been given any information about how to file a formal complaint with the practice. read more

THE MOST HORRIFIC, DIS-RESPECTIVE AND UNETHICAL EXPERIENCE OF MY LIFE. Shame on them - this is suppose to be a client for people who are already depressed or anxious I saw Dr Wallace once and was prescribed a medication that was working great. Flash forward to a couple weeks ago when my pharmacy stopped re-filling my auto re-fill. After multiple attempts at reaching the office the suggested I call to find out what was going on. I had two pills left and was going on vacation and was in a bit of a panic after not being able to get through after several calls. I eventually got though to someone with THE WORSE PHONE MANNER I have EVER experienced. The conversation went something like this: I was not able to get a re-fill until I came in for an appt but Dr Wallace was not able to see me until 2 months from now. So I said can I get a gap prescription until I was able to come - since they never told me they were going to stop my re-fills to begin with. Silence.... she said that was up to Dr Wallace but Dr wallace was on vacation and not reachable - I am getting increasingly more panicked as the conversation continues - I was like what I am going to do I can't go off these meds without serious reprecussions. Silence... talk to the on- call dr and _maybe_ the can do something. Or call your primary care dr.... It was so clear this person could care less. So she told me the on-call dr would call me that day but if they didn't to call back at 5pm. NOTE the office closes then. Note - two weeks later I have still not received a call back from the on- call doctor OR Dr Wallace to follow up. They did make me an appt for Sept 13th for follow up (I literally just called to cancel it - and someone had already canceled it but it wasn't me - WTF ) Luckily the on-call Dr at Medical One - was able to get me my prescription within an hour... Stay away - stay very far away... read more

TMS Health Solutions is the COMPLETE solution! From a diverse and culturally competent provider network to the latest in telehealth technology to leading edge and Evidence Based Practices. I'm a client and an HR Professional and I've been completely satisfied from both chairs. Quick intake to appointment turnaround time to friendly and empathetic clinicians. Dr. Wallace is attentive and very professional and Maribel is absolutely amazing along with everyone I've met in the Oakland office. Richard Bermudes, MD and TMS's Chief Medical Officer just happened to be conducting his rounds in the Oakland office my first appointment there. What a friendly, knowledgeable and engaging professional. Thank you Dr. Bermudes! I do however have one complaint. Austin, TX has become the "Silicon Valley" and tech hub of the South. The company I work for is ramping up it's Austin workforce. If the benefits team could offer TMS Health Solutions as a mental health care provider to our Austin team in-network or carve out, it would go a long way in adding to our arsenal of Mental Health and Well Being offerings. read more

My experience with Mindful Health Solutions has been absolutely great. The staff is extremely kind and professional. Dr. Yaqubi has been very supportive throughout my treatment, working closely with me to find solutions and adjusting plans when previous methods stopped or don't work. My TMS technician Zoe is wonderful, she's very thoughtful, caring, responsive when scheduling conflicts arise, and has made my treatment feel very smooth! read more

I have had a horribly difficult experience with these people. I don't recommend them. They billed me $175 for an appointment that they cancelled and then I cannot get my money back from them. I have been on the phone with them several times. They seem to be able to bill you very easily for services not rendered but they don't seem to be able to refund for their own mistakes. My advise is to stay away so you don't get stuck in this awful situation. read more

I saw Natasha Wallace, as a professional Therapist for over 30 years, I changed health plans and had to find a new psychiatrist. I found her to be very cold, rude and not very bright. She could not hold eye contact with me and when I asked her questions she gave me general answers. She had poor social skills and very little knowledge. I don't know enough about TMS, but if you are assigned her RUN!!! read more

Dr. Gillean is hands down one of the best psychiatrists I've ever seen (and I've seen quite a few over the last 25 years). He is attentive, skilled and a great listener. He helped me get off of a medication that wasn't benefiting me and was causing bad side effects. Contrary to the experience of other reviewers, I haven't had any issues with billing or the office staff. Sometimes I've had to wait 20 minutes past the appointment time but that's pretty standard for medical offices these days. read more

I received no help AT ALL from "dr" Natasha Wallace, I was offered NO HELP despite my obvious distress, and told it was a pain management issue, asked if I had seen an anesthesiologist (??) and that I should see a pain management specialist as she couldn't help me, thank you and buuhbye...she just stopped talking and I realized that was the end of the visit....I was forced to make a recheck appt AND GIVE MY CREDIT CARD NUMBER to make the first appointment, so I stopped at the front desk and said i'6m canceling next appt as I received NO HELP at this visit and I see no point in coming back NOW I HAVE NO HOPE read more

I called for an appointment and was told it was at 5:30pm. I left work early and arrived at 5:15, only to be told that the appointment was at 5pm and I was too late. It was really hard to take off work, and now I have to reschedule because of your mistake? Not cool. If I end up getting charged a no show fee I'm raising hell. read more

Let me start by stating that TMS has really helped me and the medical staff is very good. The billing and back office Team is deplorable. They messed up billing my insurance and then overcharged me and to,d me it would be refunded once everything gets sorted out. Four months later I still can't get anyone to answer my calls and I have seen no refund. Get TMS, just not from this practice! read more